HP 5000 Router Series Installation guide

http://www.3com.com/

Router 5000 Family

Installation Guide

Router 5012 (3C13701)

Router 5232 (3C13751)

Router 5642 (3C13755)

Router 5682 (3C13759)

Part No. 10014373 Rev. AB

Published September 2005

3Com Corporation

350 Campus Drive

Marlborough, MA

01752-3064

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please contact 3Com and a copy will be provided to you.

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CONTENTS

ABOUT THIS GUIDE

Conventions 3

Related Documentation 4

1 INTRODUCING THE ROUTER 5000 FAMILY

Router 5000 Family Software 6

Router 5000 Family Hardware 6

Router 5012 Hardware 8

Router 5232 Hardware 10

Router 5642 Hardware 11

Router 5682 Hardware 12

2 INSTALLING THE ROUTER

Preparing to Install the Router 15

Mounting the Router in a Rack 18

Installing the Router on the Workbench 19

Connecting the Power Cable 19

Connecting the Router to the Console Terminal 19

Installing SICs and MIMs 20

Connecting the Router to the Ethernet 21

Connecting the Router to the WAN 22

Verifying the Installation 23

3 BOOTING AND CONFIGURING THE ROUTER

Connecting the Router to a Local Console Terminal 25

Connecting the Router to a Remote Console Terminal 25

Setting the Parameters of the Console Terminal 26

Powering on the Router 29

Startup Process 30

Configuration Fundamentals of the Router 30

Naming and Arranging Interfaces 32

4 MAINTAINING THE ROUTER

Introduction 33

5 TROUBLESHOOTING

The Power LED is Off. 43

Nothing is Displayed on the Terminal after Power-On 43

Illegible Characters Display on the Terminal after Power-On 44

Repeated Reboot 44

Troubleshooting SICs and MIMs 44

A CABLE SPECIFICATIONS

Console Cable 47

AUX Cable 48

Ethernet Cable 48

Serial Interface Cable 49

Dumb Terminal Adapter 54

E1 Cable 54

T1 Cable 55

ISDN cables 55

A OBTAINING SUPPORT FOR YOUR PRODUCT

Register Your Product 57

Purchase Value-Added Services 57

Troubleshoot Online 57

Access Software Downloads 57

Telephone Technical Support and Repair 58

Contact Us 58

Conventions 3

ABOUT THIS GUIDE

This guide describes the 3Com

®

Router 5000 Family of routers and how to install

hardware, configure and boot software, and maintain software and hardware.

This guide also provides troubleshooting and support information for your router.

This guide is intended for the system or network administrator who is responsible

for configuring, using, and managing the routers. It asumes a working knowledge

of wide area network (WAN) operations and familiarity with communication

protocols that are used to interconnect WANs.

Always download the Release Notes for your product from the 3Com World Wide

Web site for the latest updates to product documentation:

http://www.3com.com

Conventions Table 1 and Table 2 list conventions that are used throughout this guide.

Table 1 Notice Icons

Icon Notice Type Description

Information note Information that describes

important features or

instructions.

Caution Information that alerts you

to potential loss of data or

potential damage to an

application, system, or

device.

Warning Information that alerts you

to potential personal injury.

Tab le 2 Text Conventions

Convention Description

Screen displays This typeface represents information as it

appears on the screen.

Keyboard key names If you must press two or more keys

simultaneously, the key names are linked

with a plus sign (+), for example:

Press Ctrl+Alt+Del The words “enter” and type”

4 CHAPTER : ABOUT THIS GUIDE

The following manuals offer additional information necessary for managing your

Router 5000:

■ 3Com Router Command Reference Guide — Provides detailed descriptions of

command line interface (CLI) commands, that you require to manage the

Router 5000.

■ 3Com Router Configuration — Describes how to configure your Router 5000

using the supported protocols and CLI commands.

■ Release Notes — Contains the latest information about your product. If

information in this guide differs from information in the release notes, use the

information in the Release Notes.

These documents are available in Adobe Acrobat Reader Portable Document

Format (PDF) on the CD-ROM that acompanies your router or on the 3Com World

Wide Web site:

http://www.3com.com/

When you see the word “enter” in this

guide, you must type something, and then

press Return or Enter. Do not press Return or

Enter when an instruction simply says

“type.”

Words in italics

Italics are used to: Emphasize a point.

Denote a new term at the place where it is

defined in the text.

Identify menu names, menu commands, and

software button names. Examples:

From the Help menu, select Contents. Click OK.

Words in bold Boldface type is used to highlight command

names in text. For example, “Use the

display user-interface command to...”

Table 2 Text Conventions

Convention Description

1

INTRODUCING THE ROUTER 5000

FAMILY

Routers in the 3Com Router 5000 Family support two types of interface modules:

■ Smart Interface Cards (SICs) — small WAN cards

■ Multifunctional Interface Modules (MIMs) — larger WAN cards

The routers can be flexibly configured by changing or extending SICs or MIMs, to

provide different functions. Your router provides slots for the following modules:

■ Router 5012 — 2 SICs and 1 MIM

■ Router 5232— 3 MIMs

■ Router 5642 — 4 MIMs

■ Router 5682 — 8 MIMs

Software features of the Router 5000 Family include:

■ WAN routing capability — Router 5000 Family routers provide full routing of IP

using RIP, OSPF, IPX or BGP-4. They also provide WAN support for

ISDN, Frame

Relay, X.25, PPP, PPPoE, MP, E1, T1, HDLC/SDLC, Sync / Async, Ethernet

(broadband)

■ Security — Router 5000 Family routers offer RADIUS authentication, advanced

filtering, firewall, and support for VPN protocols, including IPSec with IKE, GRE

and L2TP

■ Powerful backup functionality — Router 5000 Family routers support interface

backup, link backup and route backup. The backup can be between a leased

line and a dialup line, between a leased line and a virtual link, or between

dialup lines. The Router 5000 Family supports mutual backup between such

networks as leased line, X.25, PSTN, ISDN, and Frame Relay.

■ Voice / Data Convergence — Router 5000 Family routers support QoS,

Multicast, 802.1q VLAN,

multi-links, load balancing and compression

■ Resilience — Router 5000 Family routers support Virtual Router Redundancy

(VRRP),

Backup Center (Configuration / Port), dial on demand routing, and

multilink

■ E1/CE1/PRI and CT1/PRI compatibility — Router 5000 Family routers provide

CE1 (channelized E1) access, and the CE1 interface is compatible with the E1

interface. In addition, the ISDN PRI function can be implemented on the CE1

interface. CT1 (channelized T1) access is also provided and the CT1 interface is

compatible with the PRI interface. This compatibility allows one card to be used

for multiple purposes.

■ 5012High density ports — The Router 5682 supports a 28 2Mbps sync serial

port, which can connect to leased line, Frame Relay, and X.25 networks.

6 CHAPTER 1: INTRODUCING THE ROUTER 5000 FAMILY

■ Fast Ethernet access — Router 5000 Family routers support 100 Mbps access to

the local Ethernet and flexible networking configuration.

Router 5000 Family

Software

The Router 5000 Family software operates in Synchronous Dynamic Random

Access Memory (SDRAM). Flash memory stores router program files and

configuration files. Boot ROM stores boot and initialization programs.

Data Security The Router 5000 Family routers provides data security through the following

features:

■ Authentication protocols, such as Password Authentication Protocol (PAP),

Challenge Handshake Authentication Protocol (CHAP), and Remote

Authentication Dial In User Service (RADIUS)

■ Firewall and packet filtering to prevent intrusions from external networks

■ Virtual Private Network (VPN) for example, GRE, L2TP; IP Security (IPSec); and

Internet Key Exchange (IKE) technologies, to guarantee the security of the

network in the Internet environment

■ Backup solutions based on backup center technology

Online Upgrades Application and configuration software can be upgraded online with 512 KB Boot

ROM and 32MB Flash memory.

Router 5000 Family

Hardware

The Router 5000 Family routers share the following hardware features:

n Fixed ports

n Power supply and protection ground

n LEDs

Fixed Ports The Router 5000 Family routers provide the following fixed ports:

n Console port

n AUX port

n Ethernet port

Tabl e 3 lists the attributes of the Router 5000 Family console port.

Tab le 3 Router 5000 Family Console Port Specifications

Attribute Description

Connector type RJ-45

Interface standard Asynchronous EIA/TIA-232

Baud rate 9600 to 115200 bps

Default 9600 bps Services supported

Connecting with character terminal Connecting with serial ports of the local PCs

and operating the terminal emulation

program on the PCs

Command line interface

Router 5000 Family Hardware 7

Table 4 lists the attributes of the Router 5000 Family AUX port.

Table 5 lists the attributes of the Router 5000 Family Ethernet port.

Power Supply and

Protection Ground

Table 6 lists specifications for the Router 5000 Family power supply and protection

ground.

LEDs Table below describes the LEDs on the Router 5012

Tab le 4 Router 5000 Family AUX Port Specifications

Attribute Description

Connector type RJ-45

Interface standard Asynchronous EIA/TIA-232

Baud rate 300 to 115.2 kbps

Services supported Modem dial-up

Backup Operating as the console port when the CON

fails

Protocols supported PPP

SLIP MP

Tab le 5 Router 5000 Family Ethernet Port Specifications

Attribute Description

Connector type RJ-45

Interface type MDI

Frame format supported Ethernet _ II

Ethernet _ SNAP IEEE 802.2

IEEE 802.3 Operating mode

10/100BASE-T Mbps autosensing Full duplex/half duplex

Network protocol supported IP, Novell IPX

Tab le 6 Router 5000 Family Power Supply and Protection Ground

Item Description

Power supply input Rated Voltage: 100-240V, a.c. 50/60Hz

Max. voltage 90-264V a.c.50/60Hz

Protection ground Connecting to ground through ground wire.

POWER ON — The module (MIM or SIC) is operating

normally.

OFF — No module is installed in the current

slot or the MIM is not operating normally.

SYSTEM Flashing-unit is operating normally

OFF-power is Off

WAN Flashing-data is being transmitted from local

WAN port

OFF-no data transmitted on WAN port

LAN Flashing-Data is being transmitted on local

Ethernet port

OFF-no data is being transmitted on local

Ethernet port

8 CHAPTER 1: INTRODUCING THE ROUTER 5000 FAMILY

Tabl e 7 describes the LEDs on the Router 5232, 5642, 5682 routers.

Router 5012 Hardware The Router 5012 can function as a small-sized access router by connecting to a

leased line or Public Switched Telephone Network (PSTN) through asynchronous

serial ports.

The Router 5012 has four fixed ports and three slots.

Figure 1 illustrates the front of the Router 5012.

SLOT 1-3 ON-The MIM the SIC is powered and

operating normally.

OFF-No module is installed in the current slot

or the module is not operating normally.

Tab le 7 Router 5232, 5642, 5682 LEDs

POWER ON — The module (MIM or SIC) is operating

normally.

OFF — No module is installed in the current

slot or the MIM is not operating normally.

SYSTEM Flashing-unit is operating normally

OFF-power is Off

READY ON-Module found in particular slot

OFF-No module found in particular slot

ACTIVE Flashing-Data is being transmitted by module

in corresponding slot

OFF-no data is being transmitted in

corresponding slot

OFF — The module in the corresponding slot

is running abnormally or no module is

installed.

ACTIVE

(not on Router 5012) Data transmission LED

Flashing green — Data is being transmitted by

the module in the corresponding slot.

OFF — No data is being transmitted by the

module in the corresponding slot.

SERIAL0 (Router 5012 only)

Fixed serial port LED — Shows the status of

data that is transmitting on the serial ports.

OFF — No data is being transmitted.

Flashing green — Data is being transmitted. ETHERNET0/LAN

Fixed Ethernet port LED — Shows the status of

data transmission on the fixed Ethernet port.

OFF — No data is being transmitted.

Flashing green — data is being transmitted. SYSTEM

Hardware system operating LED Flashing green — The system is operating

normally.

ON or OFF — The system is operating

abnormally.

POWER

System power LED ON — Power is on.

OFF — Power is off.

Router 5012 Hardware 9

Figure 1 Front View of the Router 5012

Figure 2 illustrates the back of the Router 5012.

Figure 2 Back View of the Router 5012

System Specifications Tabl e 8 lists system specifications for the Router 5012

Fixed Serial Port In addition to the fixed ports described in “Router 5000 Family Hardware”, the

Router 5012 provides a fixed synchronous/asynchronous serial port.

1

2

3

Table 8 System Specifications for the Router 5012

Item Description

Fixed ports 1 AUX port

1 Console port

1 LAN port

1 Console port 1 Synchronous/ asynchronous serial port

1 10/100 Mbps Ethernet port Slots

1 Encryption Accelerator MIM 2 SIC

Processor MPC8241 (200Mhz)

Boot ROM 512 KB

SDRAM 128 MB

Flash memory 32 MB

Power supply (external) Rated voltage: 100-240 V a.c.; 50/60 Hz

Maximum tolerance: 90-264 V a.c.; 50/60 Hz Input current: 1 to 0.5 A

Output voltage: 12 V d.c. Output current: 4 A

Max. power 40W

Dimensions (W x H x D) 376.2 x 79.4 x 287.9 mm (15 x 3.2 x 11.3 in),

including feet pads

Weight 2.5 kg (5.5 lbs)

Operating relative temperature 0 to 40

0

C

Operating humidity 5% to 85% (non-condensing)

10 CHAPTER 1: INTRODUCING THE ROUTER 5000 FAMILY

Tabl e 9 lists the attributes of the Router 5012 synchronous/asynchronous serial

port.

Router 5232 Hardware The Router 5232 has four fixed ports and three slots.

Figure 3 illustrates the front panel of the Router 5232.

Figure 3 Front Panel of the Router 5232

Figure 4 illustrates the back panel of the Router 5232.

Figure 4 Back Panel of the Router 5232 with MIMs installed

Tab le 9 Synchronous/Asynchronous Serial Port Specifications

Description Attribute Synchronous Asynchronous

Connector type DB-50

Interface

standard and

operating mode

V.24 V.35 EIA/TIA-232

DTE, DCE DTE DCE

Minimum baud

rate (bps)

1200 1200 1200 300

Maximum baud

rate (bps)

64 k 2.048 M 2.048 M 115.2 k

Services

supported

Leased line backup

Terminal Access

Modem dial-up

Backup

Dumb terminal

access

Protocols

supported

Point-to-Point

Protocol (PPP)

Multilink PPP (MP)

Link Access

Procedure,

Balanced (LAPB)

High-Level Data

Link Control

(HDLC)

Synchronous Data

Link Control

(SDLC)

X.25 (ITU-T X

series

Recommendation)

Frame Relay

PPP

Serial Line

Internet Protocol

(SLIP)

MP

1 2 3 LAN

Router 5642 Hardware 11

System Specifications Tabl e 10 lists the systems specifications for the Router 5232.

Router 5642 Hardware The Router 5642 has two fixed ports and four slots.

Figure 5 illustrates the front panel of the Router 5642.

Figure 5 Front Panel of the Router 5642

Figure 6 illustrates the back panel of the Router 5642 with MIM cards installed.

Figure 6 Back Panel of the Router 5642

System Specifications Tabl e 11 lists system specifications for the Router 5642.

Table 10 System Specifications for the Router 5232

Item Router 5232 specifications

Fixed ports 1 AUX port

1 CONSOLE port

2 LAN port

Slots 3 (MIM)

Processor MPC 8245 300 MHz (AC power supply)

NVRAM 128 KB

Boot ROM 512 KB

SDRAM 256 MB

Flash 32 MB

Dimensions

(W x H x D)

442 x 44.4 x 413 mm (17.5 x 1.8 x 16.25 in)

excluding rubber feet

Weight 8kg (17.64 lbs)

Input voltage Rated voltage: 100-240 V a.c.; 50/60 Hz

Maximum tolerance: 90-264 V a.c.; 50/60 Hz

Max. power 80 W

Operating temperature 0 to 40

O

C

Operating humidity 5 to 85% (non-condensing)

Table 11 System Specifications for the Router 5642

Item Router 5642 specifications

Fixed ports 1 AUX port

1 CONSOLE port

Slots 4 (MIM)

Processor MPC 8245 300 MHz

NVRAM 128 KB

12 CHAPTER 1: INTRODUCING THE ROUTER 5000 FAMILY

Router 5682 Hardware The Router 5682 has two fixed ports and eight slots.

Figure 7 illustrates the front panel of the Router 5682.

Figure 7 Front Panel of the Router 5682

Figure 8 illustrates the back panel of the Router 5682 with MIM cards installed.

Figure 8 Back Panel of the Router 5682

System Specifications Table 12 lists system specifications for the Router R5682.

Boot ROM 512 KB

SDRAM 256 MB

Flash 32 MB

Dimensions

(W x H x D)

442 x 44.4 x 413 mm (17.5 x 1.8 x 16.25 in)

excluding rubber feet

Weight 8 kg (17.64 lbs)

Input voltage Rated voltage: 100-240 V a.c.; 50/60 Hz

Maximum tolerance: 90-264 V a.c.; 50/60 Hz

Max. power 80 W

Operating temperature 0 to 40

O

C

Operating humidity 5 to 85% (non-condensing)

Table 11 System Specifications for the Router 5642 (continued)

Item Router 5642 specifications

Fixed ports 1 AUX port

1 CONSOLE port

Tab le 12 System Specifications for the Router 5682

Item Router 5682 specifications

Fixed ports 1 AUX port

1 console port

Slots 8 (MIM)

Processor MPC 8245 300 MHz (AC power supply and

DC power supply)

NVRAM 128 KB

Boot ROM 512 KB

Router 5682 Hardware 13

SDRAM 256 MB

Flash 32 MB

Dimensions

(W x H x D)

442 x 91.2 x 413 mm (17.5 x 3.6 x 16.25 in)

excluding rubber feet

Weight 14 kg (30.86 lbs)

Input voltage Rated voltage: 100-240 V a.c.; 50/60 Hz

Maximum tolerance: 90-264 V a.c.; 50/60 Hz

Max. power 120 W

Operating temperature 0 to 40

O

C

Operating humidity 5 to 85% (non-condensing)

Table 12 System Specifications for the Router 5682

Item Router 5682 specifications

Fixed ports 1 AUX port

1 console port

14 CHAPTER 1: INTRODUCING THE ROUTER 5000 FAMILY

2

INSTALLING THE ROUTER

There are several ways you can install your router:

■ On a vertical surface

■ In a rack

■ On a workbench

The following sections describe how to prepare and install your router:

■ Preparing to Install the Router

■ Mounting the Router in a Rack

■ Installing the Router on the Workbench

■ Connecting the Power Cable

■ Connecting the Router to the Console Terminal

■ Installing SICs and MIMs

■ Connecting the Router to the Ethernet

■ Connecting the Router to the WAN

■ Verifying the Installation

Preparing to Install

the Router

This section provides guidelines for preparing your site and router for installation.

Safety Warnings Before installing your router, consider the following safety guidelines:

■ Switch off the power supply before connecting the cables.

■ Keep the router away from heat sources.

■ To ensure normal heat dissipation, do not stack routers.

■ Do not keep a router in a damp place, and prevent liquid from getting into the

router.

■ Ensure that the neutral point of the power is grounded properly, to avoid

personal injury.

■ Ensure that the power is off before plugging or unplugging the interface cards,

modules and cables of the router.

■ Before removing the chassis, disconnect all the power cords and external

cables.

■ To avoid damage to the router, connect all the cables correctly. Never connect

telephone cables (including the ISDN lines) to the console or AUX port.

16 CHAPTER 2: INSTALLING THE ROUTER

■ During the installation, wear an Electro-Static Discharge (ESD) preventive wrist

strap and ESD-preventive gloves.

3Com recommends that you use an uninterrupted power supply (UPS) with your

router.

General Site

Requirements

The environment of the installation site influences the performance and lifetime of

the router. The installation site for your router should meet the following

requirements for temperature and humidity, dust, gases, static electricity, and

electromagnetic discharge.

Temperature and Humidity

To ensure normal operation and to prolong the operational lifetime of the router,

the temperature and humidity of the equipment room must be within controlled

limits. The requirements for the temperature and humidity of the router

installation site are listed below.

Dust

Dust is harmful to the safe operation of the router. The specifications for the dust

content and diameter of the granule within the equipment room are listed below.

Gases

The equipment room of the router must meet strict requirements for the content

of salt, acid and sulfide. The specific limitation values of these harmful gases are

given below.

Static Electricity

To prevent damage caused by the static electricity, ensure that:

■ The equipment is grounded

Tab le 13 Temperature and Humidity Requirements

Temperature Relative humidity

0

to 40

0

C (32

0

to 104

0

F) 5% to 85%

Tab le 14 Specification for Dust Content

Maximum

diameter (µ m)

0.5 1 3 5

Maximum

density (the

number of

granules per

cubic meter)

1.4 x 10

7

7 x 10

5

2.4 x 10

5

1.3 x 10

5

Tab le 15 Harmful Gas Limitation Values in Equipment Room

Gas Average (mg/m

3

) Maximum (mg/m

3

)

SO

2

0.2 1.5

H

2

S 0.006 0.03

NO

2

0.04 0.15

NH

3

0.05 0.15

Cl

2

0.01 0.3

Preparing to Install the Router 17

■ The equipment room is dust-proof

■ Adequate temperature and humidity conditions prevail

■ The operator wears the ESD-preventive wrist strap, ESD-preventive gloves and

ESD-preventive clothes while handling the circuit board.

■ The dismantled circuit board is placed upward on the ESD preventive

workbench, or put into an ESD preventive bag.

■ You avoid direct contact with the elements of the circuit board.

Electromagnetic Discharge

To prevent damage by electromagnetic discharge, do the following:

■ Take effective measures against electrical interference for the power supply

system.

■ Separate the working ground of the router from the grounding device of the

power equipment, or thunder proof grounding.

■ Keep the router away from wireless launchers, radar launchers and other high

frequency and high current equipment.

■ Adopt electromagnetic shielding if necessary.

Lightning Damage

To minimize the risk of lightning damage do the following:

■ Install a lightning arrester on the input end of a telephone cable, ISDN line or

T1/E1 line.

■ Ensure that the PGND wire of the chassis is well grounded

■ Ensure that the neutral point of the socket of AC power supply is well

grounded

■ Install a lightning arrester at the input end of the power supply

Workbench

Requirements

Whether you install the router in a rack or place it directly on the workbench, it is

necessary to ensure that:

■ Airflow is not restricted around the router.

■ The cabinet and workbench are strong enough to support the weight of the

router and other installation accessories.

■ The cabinet and workbench are well grounded.

Installation Checklist After you verify that the installation conditions comply with these requirements,

open the packing case of the router and check the contents against the your order

contract. Contact your Service representative if you find any discrepancies.

To install your router, you will need:

■ Tools

n Phillips screwdriver

n Flat-head screwdriver

n ESD-preventive wrist strap and ESD-preventive gloves

n Flat-blade screws (used in wall mounting)

18 CHAPTER 2: INSTALLING THE ROUTER

■ Cables

n Ethernet cable

n Console cable

n AUX cable

n Power supply (for the Router 5012), power cord and chassis ground wire

n Interface cables for the selected interface modules

■ Equipment

n A router

n Optional SICs and MIMs

n Ethernet 100BASE-T Hub or LAN switch

n Channel service unit/data service unit (CSU/DSU) or other data

communications equipment (DCE) equipment (such as a modem)

n Configuration terminal, such as a PC

n Additional equipment for the selected interface modules

1

Mounting the Router

in a Rack

The Router 5232, Router 5642, and Router 5682 can be mounted in a standard

19-inch rack. To install a router in a rack:

1 Check the grounding condition and stability of the rack. Secure the fastening

brackets to both sides of the front and rear panels of the router.

2 Place the router on one of the trays in the rack. Move the router into position

along the guide rail in the rack.

3 Ensure that the router is level and securely fixed. Use pan head screws to fasten

the brackets to the rack. The pan head screws should be anti-rust and should

satisfy the rack installation requirements.

4 Ensure that the ventilation holes are not obstructed.

Figure 9 Rack-Mounting a Router

Panhead screw

19" rack

Bracket

Guide

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HP 5000 Router Series Installation guide

HP 5000 Router Series Installation guide

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