Compuprint TSP40plus Installation guide

Installation & User Manual

TSP40Plus with ADF

MAN10xxx-01

Installation & User  Manual                                                           TSP40Plus                                  
MAN10xxx-01                                                  1            
 
Contents 
 
                              Page 
 
Device Overview  ________________________________________________________________  4 
Model types ____________________________________________________________________  4 
Installation _____________________________________________________________________  6 
Parts of the Device_______________________________________________________________  7 
Frontal Views ___________________________________________________________________  7 
Rear Views _____________________________________________________________________  8 
Internal Views __________________________________________________________________  9 
Device Installation (Printer and ADF) _______________________________________________  10 
Inked Ribbon Installation  ________________________________________________________  15 
Device attachment to AC_________________________________________________________  19 
The Operator Panel _____________________________________________________________  25 
Keys Functions _________________________________________________________________  25 
Leds Meaning__________________________________________________________________  26 
Printer Setup  __________________________________________________________________  27 
How run Setup Mode ____________________________________________________________  27 
Selection and printing of SETUP module  ____________________________________________  27 
Selection of the Setup Parameters _________________________________________________  33 
Setup Flow Chart _______________________________________________________________  34 
Setup Parameters details  ________________________________________________________  35 
Configuration Setup  ____________________________________________________________  35 
Program  Setup ________________________________________________________________  37 
Offset Tuning  Setup  ____________________________________________________________  40 
Driver Installation ______________________________________________________________  41 
Compuprint Drivers installation (Printer and CDC)  ____________________________________  41 
SP40 Remote Setup _____________________________________________________________  44 
Remote Setup  _________________________________________________________________  45 
SETUP MODE (USB virtual Serial Interface) __________________________________________  46 
Read NVM ____________________________________________________________________  46 
Write NVM ____________________________________________________________________  46 
Restore MFG  __________________________________________________________________  46 
NORMAL MODE (USB) ___________________________________________________________  47 

Installation & User  Manual                                                           TSP40Plus                                  
MAN10xxx-01                                                  2            
Send Setup ____________________________________________________________________  47 
Reboot _______________________________________________________________________  47 
Load FW ______________________________________________________________________  48 
USB ID  _______________________________________________________________________  48 
Read USB ID ___________________________________________________________________  49 
FW DOWNLOADING MODE (USB virtual SERIAL INTERFACE) ____________________________  49 
Demo Tool ____________________________________________________________________  50 
Installation ____________________________________________________________________  50 
Run the Demo Tool  _____________________________________________________________  51 
Device Setup  __________________________________________________________________  52 
Config ________________________________________________________________________  52 
Scanner Setting ________________________________________________________________  52 
Printer Setting _________________________________________________________________  54 
Device Setup  __________________________________________________________________  55 
Scanner Setup  _________________________________________________________________  56 
Scan  _________________________________________________________________________  56 
ADF A4 _______________________________________________________________________  57 
Scan ADF CMC7 (normal image)/ Read Cheque (MICR codeline) _________________________  57 
Tools to be used with DEMO Tool __________________________________________________  63 
MICR Tools ____________________________________________________________________  63 
SCANNER check module tool (optional) _____________________________________________  64 
Service Maintenance ____________________________________________________________  66 
Initial Inspection and Tools _______________________________________________________  66 
Requested Tools________________________________________________________________  66 
Set-Up  _______________________________________________________________________  66 
Cleaning ______________________________________________________________________  66 
Lubrication ____________________________________________________________________  67 
Paper  ________________________________________________________________________  67 
Consumables __________________________________________________________________  67 
ADF Paper Roller Cleaning Messages Alert  __________________________________________  67 
Troubleshooting  _______________________________________________________________  70 
Paper Jam Problems  ____________________________________________________________  70 
Preliminary check (with operative device) ___________________________________________  70 
Paper Jam on front  _____________________________________________________________  71 
Paper Jam on rear ______________________________________________________________  72 

Installation & User  Manual                                                           TSP40Plus                                  
MAN10xxx-01                                                  3            
Paper Jam on Bottom ___________________________________________________________  77 
Cheque reading problems ________________________________________________________  78 
Printing problems  ______________________________________________________________  79 
Scan problems _________________________________________________________________  81 
Error messages  ________________________________________________________________  82 
Status/Attention LCD messages ___________________________________________________  82 
Error LCD messages (recoverable)  _________________________________________________  83 
Error LCD messages (not-recoverable) ______________________________________________  83 
Hexadecimal Dump _____________________________________________________________  84 
Paper Media Specifications _______________________________________________________  85 
Single Sheets and cheques  _______________________________________________________  85 
Passbook  _____________________________________________________________________  86 
Horizontal fold Passbook  ________________________________________________________  87 
Vertical fold Passbook ___________________________________________________________  88 
 
 

Installation & User Manual TSP40Plus

MAN10xxx-01 4

Device Overview

The TSP40Plus is a device composed by a printer with a dual-side scanner with an ADF (Automatic

Document Feeder) in order to handle up to 50 document together and a PS (Paper Stacker) in order to stack

them after the operation.

Model types

PRT0730 TSP40plus with Scanner RGB interface RS232 and USB2.0

PRT0735 TSP40plus with Scanner RGB/IR/UV interface RS232 and USB 2.0

PRT0736 TSP40plus with Scanner RGB/IR/UV interface RS232 and N. 2 USB2.0

The main technical specifications are the following:

TECHNICASL SPECIFICATIONS

Printer and ADF

Printing Technology:

Impact Dot Matrix

Print Speed:

580cps (VHSD), 520cps (HSD), 400cps (Draft), 200cps (NLQ), 133cps (LQ)

Line Length

94 columns @10cpi, 112 columns @12cpi, 141 columns @15cpi

Paper Handling

Front Chute:

Size(wxh) 65 x 65 mm (min) 244 x 470 mm (max)

Single sheet, envelopes, label, thickness up to 0,65 mm, weight 40 - 200 g/m2

Passbook (horizontal and vertical), thickness up to 2,7 mm

ADF:

Size (wxh):65 x 100 mm (min) 210x300 mm (max)

Single sheet, cheques - weight: 70 - 160 gr/m2 , capacity: 40 sheets - 80 gr/m2

Copies:

1 original + 6 copies

Special Functions:

Automatic Gap Adjustment (AGA), Document Auto Alignment, Auto Border

Recognition, Optical Mark Reading, Automatic Set-up

Display:

LCD display – 2 lines with 16 characters each

Graphic Resolution:

60,120,180,240,360 horizontal – 72,90,180,216,360 vertical

Character Set:

21 International Code Page, 28 International Character Set, Gost, Mazovia, Farsi

Barcodes:

UPC A/E, EAN 8/13, Code 11/39/93/128, ADD-ON 2/5, BCD, MSI, 2/5Interleaved, 2/5

Matrix, 2/5 Industrial, Postnet, Codabar

Resident Font:

Draft, Courier, Gothic, Prestige, Presentor, Script, OCR-A/B, Boldface

Resident Emulations:

IBM Personal Printer 2390+, Proprinter XL24-XL24AGM, Epson LQ2550/LQ1170, IBM

4722, Olivetti PR40plus/PR2/PR2845, IBM 9068, HPR 4915

Scanner Front/rear

RGB + IR (front and rear), RGB +UV (only rear)

Scanning DPI:

100, 200, 300, 400, 500, 600

Scanning speed:

- 40 ppm (A4 form) - 50 ppm (cheques) at 200 dpi grayscale

Supported Image format:

PDF, JPG, TIFF, BMP

MICR decode:

Magnetic fonts CMC7 and E13B

OCR/Barcode printed:

Optical fonts - OCR-A, OCR-B

Barcode - Interleaved 2 of 5, Code 39, Code 128

Installation & User Manual TSP40Plus

MAN10xxx-01 5

TECHNICASL SPECIFICATIONS

Reliability:

MTBF > 10.000 hours – MTTR < 30 minutes

Print Head:

24 needles, life > 400 million characters (equivalent to > 1 Billion strokes/wire)

Consumables:

Black ribbon, life > 10 million characters

Power Supply:

Universal 100-230V, 60-50Hz

Foot Print Dimension:

(WxDxH) 433 x 482 x 236 mm

Maximum Dimension with input/output

paper supports open:

(WxDxH) 433 x 597 x 286 mm

Installation & User Manual TSP40Plus

MAN10xxx-01 6

Installation

Notify any damage to the supplier

In the carton box are present these components:

• Printer

• Ribbon Cartridge

• Power AC Cable

• ADF device with integrated host

• Rear support media (cheque and paper)

• Paper Stacker

Always take the original carton box in a place in order to be use them for a safe

transportation of the device.

Installation & User Manual TSP40Plus

MAN10xxx-01 7

Parts of the Device

Do not remove any parts if not indicated on this manual

Frontal Views

ADF Paper Support

ADF Paper Insertion

Slots

Automatic Document

Feeder (ADF)

Output Paper

Stacker

Handler

Printer

Removable Front

Document Guide

Printer Power key

Front Stacker

Operator Panel

Central Guide for

Plastic Card Insertion

Front Paper Stacker

Paper Stopper

Paper Support

Paper Guide

Slot2

Paper Guide

Slot 1

ADF Roller

Lock/Unlock lever

Handler

Installation & User Manual TSP40Plus

MAN10xxx-01 8

Rear Views

ADF Support Guide

ADF Locking Lever

ADF Paper

Support

ADF Locking

Lever

AC Power

USB 2.0 I/F

Serial I/F

2nd USB 2.0

ADF

Connection

Installation & User Manual TSP40Plus

MAN10xxx-01 9

Internal Views

Print Head

Operator

Panel

Ribbon

Cartridge

Scanner

Area

Printing

Area

Magnetic head

(without ADF

cover)

Transport

Roller

Paper Input

ADF Roller

Lock/Unlock

lever

Installation & User Manual TSP40Plus

MAN10xxx-01 10

Device Installation (Printer and ADF)

Before installation look for a suitable location

Please consider the following points when the location for the device installation is choosen:

The space must be horizontal, stable and

robust.

The unit should not be exposed to direct

sunlight and should not be in the damp, dusty,

too hot or cold.

The distance should be adjusted to the length

of the interface and power cables.

When printing, the paper comes-out partially

from the rear of the printer, therefore provide for

a margin of space around it as shown so that

the movement of the paper remains free.

In addition, the ADF is installed with the rails

open. The figure shows the space with ADF in

the open position.

WIDTH: 450 mm

DEPTH: (open) 600 mm

DEPTH: (close) 500 mm

HEIGHT: 420 mm

Picture with ADF in the open position.

Firstly locate the four plastic

guides oft he basement (output

stacker) highlighted with (A) on

which the printer will be set..

A

Installation & User Manual TSP40Plus

MAN10xxx-01 11

Then locate the two ADF locking rails on the

rear side of the basement.

To unlock them, raise and moves in the rear

part.

Locate the four openings slots in the bottom of

the printer. They must be aligned with the rails in

the tray for mounting the printer.

.

Gently place the printer by aligning the holes in

the rails A.

Installation & User Manual TSP40Plus

MAN10xxx-01 12

The printer is now in the correct position.

In the figures on the right is shown the detail of

the ADF rail in closed and open positions.

The ADF has two openings in the bottom that

must align with the support B provided in the

guide.

.

Once inserted in the ADF support B and the

ADF cables are inserted into the respective

printer connectors, move the ADF against the

printer until the latch is inserted in the socket,

labeled C and a “click” sounds.

Installation & User Manual TSP40Plus

MAN10xxx-01 13

Insert the ADF in the B support.

Connect the three cables exit from the ADF in

their respective connectors on the rear side of

the printer.

RJ Cable

AC Cable

USB Cable

At this point bring the ADF toward the printer

and position the cable under ist case as in the

picture.

Press until the latch is securely inserted into the

rails.

A click sound advise fort he correct lock.

Now also the ADF unit in in position.

Installation & User Manual TSP40Plus

MAN10xxx-01 14

Install the rear feeder by inserting the side clips

shown in the figure.

Move down the paper feeder at the rear so that

the two hooks fit into the two slots in the top of

the ADF unit.

Now the Printer with ADF and Stacker is ready

for the usage.

Check for free space in the rear part of the

device.

Installation & User Manual TSP40Plus

MAN10xxx-01 15

Inked Ribbon Installation

To prevent damage to the print head or parts of mechanics, the printer accepts only

original Compuprint tape cartridges.

Installing tape cartridges are not original, the printer may not function properly.

Remove the ribbon cartridge from its box.

Check for hologram that identifies the originality of

consumable.

Unhook the support green ribbon cartridge.

Open the printer cover. If the printer is already

power-on, the print head will automatically position

at the halfway point. If the printer is turned off

manually move the head to mid-term.

Installation & User Manual TSP40Plus

MAN10xxx-01 16

Locate the green lever to open the printer on the

left side of it.

Release the lever and open the top of the printer.

Lift the top of the printer. up to the stop position.

The stop position will be audible with a "click". In

this way the upper part is open in conditions of

safety.

Installation & User Manual TSP40Plus

MAN10xxx-01 17

The printer is now ready to install the ribbon

cartridge.

Turn the ribbon tension knob in the direction of the

arrow to stretch the tape.

First insert the two upper legs hooking the tape

cartridge in their respective grooves provided in the

side panels of metal on the printer.

Then slowly push the bottom of the tape cartridge

until you hear a "click". If there is a certain

resistance to rotate while pressing the knob drag

tape so that the hole of the cartridge is adapted to

the shaft driving the belt.

Installation & User Manual TSP40Plus

MAN10xxx-01 18

Insert the support of the green belt in the housing

on the print head. Take care so that the two latches

of the support are aligned with the slots on the

head on both sides.

The green holder must be under hooking central

metal.

Press until you hear a "click" for a secure fit.

Slightly turn the knob in the direction of the arrow to

tighten the ribbon.

To remove the ribbon cartridge repeat in reverse the previous steps.

Make sure the tape is properly installed, otherwise an error will be displayed by the printer.

Make sure that the top of the mechanics is firmly closed. Otherwise, the printer may not print correctly.

Close the printer cover.

Attention!

The printer checks the originality of the tape and the number of characters printed and the printer stops when

an error occurs.

See "Error Messages" in the following sections in this manual.

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Compuprint TSP40plus Installation guide

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