Aastra CNX Procedure Manual

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296-1011-918
Document Revision 01.02
Aastra CNX Product Portfolio
August 2006
Aastra CNX
Language Packs and
Announcements
Procedures
*Aastra, Aastra Telecom, and the Aastra Telecom corporate logo are registered trademarks of Aastra Technologies,
Limited. Microsoft, Microsoft Windows, and Internet Explorer are trademarks of Microsoft Corporation. WavePad is a UNIX
is a registered trademark in the United States and other countries, licensed exclusively through The Open Group. LINUX is
a registered trademark of the Linux Mark Institute ("LMI") organization. All other third-party trademarks (and registered
trademarks) are the property of their respective owners.
© 2005-2006 Aastra Technologies, Limited. All rights reserved. Information in this document is subject to change without
notice. Aastra Technologies, Limited assumes no responsibility for any errors that may appear in this document.
Published in the USA
296-1011-918, Doc. Rev. 01.02 iii
Contents
Customizing Announcments for Aastra CNX Language Packs
About this section .....................................................................................................................1
Downloading and unpacking language packs ...................................................................2
.
Downloading Aastra CNX language packs .................................................................2.
Unpacking a lanaguage pack file ................................................................................2.
Unpacking the .tar.gz file on Windows OS ............................................................2
Unpacking the .tar.gz file on UNIX/Linux OS ........................................................3
The .tar.gz contents .............................................................................................. 3
Audio Editing Applications ...........................................................................................4
.
Customizing an announcement file ...................................................................................5.
Description ..................................................................................................................5.
Requirements ....................................................................................................... 5
Open, edit, record, and save an audio announcment file ............................................6
.
Requirement .........................................................................................................6
Rebuilding a language pack ............................................................................................ 11
.
Description ................................................................................................................ 11.
Creating the .tar.gz file .............................................................................................. 11.
Creating a .tar.gz file on Windows OS ................................................................ 11
Creating a .tar.gz file on UNIX/Linux OS ............................................................ 12
Loading/Removing Language Packs/Announcment Files
About this section ...................................................................................................................15
Loading language packs/announcements to the Aastra CNX .........................................16
.
Description ................................................................................................................16.
Loading language packs ...........................................................................................17.
Procedure for loading language packs ............................................................... 17
Loading customized announcments ..........................................................................20
.
Procedure for loading customized greetings ...................................................... 20
iv 296-1011-918 Doc. Rev. 01.02
Aastra CNX Language Packs and Announcements
Removing Language Packs/Announcments from the Aastra CNX .................................23
.
Description ................................................................................................................23.
Procedure for removing language packs ............................................................24
Procedure for removing customized greetings ...................................................27
..................................................................................................................................29
.
Appendix A
Aastra CNX Conference Announcements
Aastra CNX Announcements ......................................................................................... A-1
.
English Announcements (US/UK) ................................................................................. A-2.
French Canadian Announcements ................................................................................ A-7.
Spanish Mexican Announcements .............................................................................. A-13.
296-1011-918 Doc. Rev. 01.02 1
Customizing Announcements for
Aastra CNX Language Packs
About this section
This chapter provides information for creating, recording, saving, playing, and
editing Aastra CNX customized announcements for Aastra CNX language packs.
It describes how to download, unpack, and rebuild language pack files.
Topics in this document include:
Topic Page Number
Downloading and unpacking language packs page 2
Customizing an announcement file page 5
Rebuilding a language pack page 11
Downloading and unpacking language packs
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Customizing Announcements for Aastra CNX Language Packs
Downloading and unpacking language packs
Downloading Aastra CNX language packs
An Aastra CNX language pack consists of a gzipped tar file called
<language>.tar.gz”. A tar file format is a type of archive file format
(Tape ARchive). Gzip is an external compression utility that compresses a single
tar file.
Examples of Aastra CNX language pack files are:
en-uk.tar.gz (British English language pack)
fr-ca.tar.gz (French Canadian language pack)
sp-mx.tar.gz (Spanish Mexican language pack)
You can download Aastra CNX language packs from the Aastra Web site at:
http://www.aastratelecom.com/support/show_downloads.asp?p=238.
Unpacking a lanaguage pack file
After downloading a language pack file (<filename>.tar.gz) to your computer, you
can unpack it using an unzip utility such as “WinZip” for Windows, or by using a
decompress utility on UNIX and Linux.
Unpacking the .tar.gz file on Windows OS
On a Windows OS, you can use the unzip utility to decompress the .tar.gz file as
follows:
1. Double-click the gzipped <filename>.tar.gz file.
2. Extract the files into an appropriate directory on your PC.
Downloading and unpacking language packs
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Customizing Announcements for Aastra CNX Language Packs
Unpacking the .tar.gz file on UNIX/Linux OS
On UNIX/Linux OS, you can use the gtar utility to decompress the .tar.gz file as
follows:
gtar -zxvf filename.tar.gz
The .tar.gz contents
The unzipped file contains approximately 80 .pcm files containing voice prompts
and tones, and a text file called “language.txt”. The following illustration is an
example of an unzipped language pack file:
language.txt file
Downloading and unpacking language packs
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Customizing Announcements for Aastra CNX Language Packs
The language.txt file contains the Aastra CNX configuration setting for that
language file. For example:
4
British-English
The first line (4) is the language pack version number, which the CNX uses to
check that the language pack is up-to-date. In the above example, version 4
applies to CNX Release 1.3 and earlier releases.
The second line (British-English) is the name of the language pack that the CNX
web interface uses to show which packs are installed.
Audio Editing Applications
You can edit and/or play the .pcm files using an audio editing program. You can
also customize the announcements in these files for your application. Some
examples of audio editing programs are:
WavePad or Cool Edit (for use on Windows operating systems)
MIXViews (for use on UNIX operating systems)
Audacity
®
(for use on Windows, Mac OS X, GNU/Linux, and other
operating systems)
Customizing an announcement file
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Customizing Announcements for Aastra CNX Language Packs
Customizing an announcement file
Description
This section provides a procedure to open, edit, record, and save an audio
announcement file.
The key characteristics of each Aastra CNX announcement file (.pcm file) are:
µ-Law compression (mu-law compression)
Single channel (mono)
8000 Hz sample rate
The following section provides a procedure to open, edit, record, and save an
audio file using Audacity on the Windows operating system.
Requirements
Aastra Telecom recommends using a USB digital microphone in a quiet room
when performing the recording.
You must open and save the file at a sample rate of 8000 Hz in mono (single)
channel format.
When the recording is complete, you must save it in raw pulse code
modulation (PCM) format G.711 µ-Law.
You should have a list of the default greetings (in English) that the Aastra
CNX uses. You will need to read these greetings (in your desired language)
aloud as you are recording. See Appendix A, “Aastra CNX Conference
Announcements” for a list of the Aastra CNX announcements in various
languages.
Note: You must retain these same characteristics in order to use the
language pack on the Aastra CNX.
Customizing an announcement file
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Customizing Announcements for Aastra CNX Language Packs
Open, edit, record, and save an audio announcment file
Use the following procedure to open, edit, record, and save an audio
announcement file.
Requirement
You must have already downloaded and decompressed the Aastra CNX
Language Pack file (<language>.tar.gz) to your PC.
You should refer to Appendix A, “Aastra CNX Conference Announcements”
for a listing of each voice prompt.
Step Action
1 Open your audio editing application.
Note: The remainder of this procedure uses the Audacity audio editing program on a Windows
operating system for presentation purposes.
2Select Project->Import Raw Data from the menu.
The following window displays:
Customizing an announcement file
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Customizing Announcements for Aastra CNX Language Packs
3 Navigate to the location of your Aastra CNX .pcm files, select the file you want to edit, and click
.
The following window displays:
4 Set the parameters in the “Import Raw Data” window as follows, and then click :
•U-Law
1-Channel (Mono)
Sample Rate: 8000 Hz
Step Action
Customizing an announcement file
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Customizing Announcements for Aastra CNX Language Packs
5 Play and/or edit the file as required. To record a new file, click the record button ( ) and
record your announcement.
Note: Refer to Appendix A, “Aastra CNX Conference Announcements” for a list of
announcments on the Aastra CNX.
The following illustration indicates the Audacity tools you can use to play and edit a .pcm file.
Note: For additional information about using your audio editing program, consult the Help files
for your particular program.
Step Action
Skip to start
Play
Record
Pause
Stop
Skip to end
Customizing an announcement file
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Customizing Announcements for Aastra CNX Language Packs
6Select Edit->Preferences from the menu and click the “File Formats” tab.
7 In the “Uncompressed Export Formats” list box, select Other.
The following window displays:
8 Set the parameters in the “File Format” box to the following, and click .
Header: RAW (header-less)
Encoding: U-Law
9 Click again to close the “Audacity Preferences” window.
Step Action
Customizing an announcement file
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Customizing Announcements for Aastra CNX Language Packs
10 Select File>Export as RAW from the menu.
Navigate to the location where you want to save the file and click .
Warning: You must save the file in raw format (PCM format) in order for the file to work on the
Aastra CNX..
11 When you have finished editing and/or recording the audio announcement files, you must rebuild
the language pack before loading it onto the Aastra CNX.
Refer to the next section, “Rebuilding a language pack” on page 11.
Step Action
Rebuilding a language pack
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Customizing Announcements for Aastra CNX Language Packs
Rebuilding a language pack
Description
This section provides information for rebuilding the language pack after you have
customized the .pcm files.
Creating the .tar.gz file
Since the native operating environment of the Aastra CNX is Linux, it is
necessary to use appropriate tools to create the .tar.gz file. On Unix or Linux
operating systems, this can be done easily. However, on a Windows operating
system, the typical tools such as WinZip are not applicable to rebuilding this file.
The following section describes how to create the .tar.gz file on a Windows,
UNIX and Linux OS.
Creating a .tar.gz file on Windows OS
There are useful utilities that allow you to rebuild tar and gzipped files on
Windows OS, such as tar to create a tar file, and gzip to compress the tar file.
You can use the following utilities on Windows to rebuild the .tar.gz file:
tar (download from http://gnuwin32.sourceforge.net/packages/tar.htm)
gzip (download from http://gnuwin32.sourceforge.net/packages/gzip.htm)
Note: WinZip reads and unzips .tar.gz files, but it cannot create them.
Rebuilding a language pack
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Customizing Announcements for Aastra CNX Language Packs
Creating a .tar.gz file on UNIX/Linux OS
Versions of common GNU/Linux command line utilities, such as tar and gzip are
also readily available for UNIX/Linux OS. The gzip utility is built into the Linux
OS.
You can use the following utilities to rebuild the .tar.gz file:
tar (download from ftp://ftp.gnu.org/gnu/tar/)
gzip (download from ftp://ftp.gnu.org/gnu/gzip/)
To create the tar file, use the following command:
tar -cfv <filename>.tar *
To compress the .tar file, use the following command:
gzip -v <filename>.tar
Example
For example, you edit the .pcm files with the Yorkshire dialect of English, and
place the files and the modified language.txt file in a directory called d:\en-yorks.
You would then use the following commands to create the language pack:
D:\en-yorks> tar -cvf en-yorks.tar *
add_ports_title.pcm
already_extended.pcm
are_you_sure_1_3.pcm
...
wait_to_join.pcm
welcome.pcm
D:\en-yorks> gzip -v en-yorks.tar
en-yorks.tar: 22.5% -- replaced with en-yorks.tar.gz
The en-yorks.tar.gz file could then be loaded to your Aastra CNX using the upload
feature specified in the section, “Loading/Removing Language Packs/
Announcment Files” on page 13.
About this section
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Loading/Removing Language Packs/Announcment Files
Loading/Removing
Language Packs/Announcment Files
About this section
This document provides information about loading/removing language packs and
customized conference announcements to the Aastra CNX.
Topics in this document include:
Topic Page Number
Loading language packs/announcements to the Aastra CNX page 14
Removing Language Packs/Announcments from the Aastra CNX page 21
Loading language packs/announcements to the Aastra CNX
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Loading/Removing Language Packs/Announcment Files
Loading language packs/announcements to the
Aastra CNX
Description
The Announcement Options tool in the Maintain CNX window allows you to
load language packs and customized conference announcements to/from the
Aastra CNX.
Language pack files are identified as “<language>.tar.gz”. Customized greeting
files are identified as “<filename>.pcm”. Using the Announcement Options
button, you can load new files to the Aastra CNX from your PC.
This section describes the following announcement options:
Loading language packs
Loading customized announcements
Announcement
Options
Loading language packs/announcements to the Aastra CNX
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Loading/Removing Language Packs/Announcment Files
Loading language packs
You can load language packs or a customized language pack to the Aastra CNX to
provide various language options to users as required. A language pack consists of
conference announcements in a specific language. The Aastra CNX has the
following language packs available:
English (default language)
British-English (available for announcements only)
French-Canadian
Spanish
Procedure for loading language packs
Use the following procedure to load language packs to the Aastra CNX.
Step Action
1 Open your Web browser and enter the URL for your Aastra CNX.
Log in with a valid user ID and password.
2 Click the Maintain CNX tab in the Aastra CNX main window.
Result: The Maintain Aastra CNX window displays.
Announcement
Options
Loading language packs/announcements to the Aastra CNX
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Loading/Removing Language Packs/Announcment Files
3 Click .
Result: The following window displays.
4 Select the “Load Language Pack” option and click OK.
Result: The following prompt displays.
Step Action
/