Edgewater Networks EdgeMarc 4576 Installation guide

Brand: Edgewater Networks

Model: EdgeMarc 4576

Category: IP phones

Type: Installation guide

Edgewater Networks / 2895 Northwestern Parkway, Santa Clara, CA 95051

Phone: +1 (408) 351-7200 / Email: [email protected]

Edgewater Networks / 2895 Northwestern Parkway, Santa Clara, CA 95051

Phone: +1 (408) 351-7200 / Email: [email protected]

EdgeMarc 4576

Enterprise Session Border

Controller

Installation Guide

Version 1.0

100-4600-001

EWN025-01-B001

This document is protected by copyright and distributed under licenses restricting its

use, copying, distribution, and decompilation. No part of this document may be

reproduced in any form by any means without prior written authorization of Edgewater

Networks, Inc. Documentation is provided “as is” without warranty of any kind, either

express or implied, including any kind of implied or express warranty of non-

infringement of the implied warranties of merchantability or fitness for a particular

purpose.

EdgeMarc is a trademark of Edgewater Networks, Inc. in the United States and other

countries. Any other trademarks appearing in this manual are owned by their

respective companies.

Export Notice

This product, software and related technology is subject to U.S. export control and

may be subject to export or import regulations in other countries. Purchaser must

strictly comply with all such laws and regulations. A license to export or re-export may

be required by the U.S. Department of Commerce.

Regulatory Compliance

UL, FCC Part 15, FCC Part 68

Licensing

Use of this product is subject to Edgewater Networks Software License Agreement.

Portions of this product include software sponsored by the Free Software Foundation

and are covered by the GNU GENERAL PUBLIC LICENSE.

See the VOS for EdgeMarc User Manual for more information regarding licenses.

Warranty

Product warranty does not apply to damage caused by lightning, power surges, or

wrong voltage usage.

Typographical Errors

This publication could include technical inaccuracies or typographical errors, for which

Edgewater Networks never can or shall be held liable. Changes are made periodically

to the information herein; these changes will be incorporated in new releases of this

publication. Edgewater Networks may make improvements or changes in the product

or products described in this publication at any time, without prior notice.

Documentation Feedback

Edgewater Networks considers your satisfaction with this documentation a priority. If

you would like to provide us with feedback regarding your experience with our

documentation or should you have any other quality-related comment concerning its

delivery, please visit the following URL:

http://www.edgewaternetworks.com/feedback.htm

Release Date: October 28, 2011

Contents

Preface .......................................................................................................... 1

Typographic Conventions ................................................................... 1

Contact and Support Information ........................................................ 1

Overview ....................................................................................................... 2

EdgeMarc 4576 Multiple T1 Session Border Controller ...................... 2

Front Panel ......................................................................................... 3

Back Panel .......................................................................................... 5

Installation .................................................................................................... 6

Required Tools and Materials ............................................................. 6

Step 1: Install the EdgeMarc 4576 Chassis ........................................ 7

Desktop Installation .................................................................. 7

Rack Mount Installation ............................................................ 7

Step 2: Connect to the LAN and WAN ................................................ 8

Front Panel ............................................................................... 8

Step 3: Install the Amphenol Connector .............................................. 9

Procedure ................................................................................. 9

Step 4: Connect to Power ................................................................. 14

Back Panel ............................................................................. 14

Step 5: Configure Basic Network Settings ........................................ 14

Specifications ............................................................................................ 17

Warranty Information ................................................................................ 18

Hardware Warranty ........................................................................... 18

Certification and Compliance ................................................................... 19

Certificates ........................................................................................ 19

FCC PART 68 NOTICE .................................................................... 19

FCC Statement ................................................................................. 20

Preface

Thank you for purchasing the EdgeMarc 4576. This guide provides instructions for

installing the EdgeMarc 4576 and configuring basic software settings. It is intended for

network installers, network operators, and security officers.

Typographic Conventions

Task steps are presented in numbered lists. User inputs are displayed in boldface type

and can represent either keyboard input or mouse selections in a browser window.

Web GUI menus and input areas are represented in italic type.

Note

Denoted with a pencil icon, notes emphasize useful information.

Caution

Denoted with an exclamation point icon, cautions indicate situations in

which proper procedures must be followed to avoid the risk of data loss or

equipment damage.

Warning

Denoted with a lightning bolt symbol, warnings indicate situations in which

proper procedures must be followed to avoid the risk of bodily injury.

Contact and Support Information

Edgewater Networks, Inc.

2895 Northwestern Parkway

Santa Clara, CA 95051

http://www.edgewaternetworks.com

Phone: +1 (408) 351-7200

General Email: info@edgewaternetworks.com

Sales Email: sales@edgewaternetworks.com

Edgewater Networks, Inc. - Technical Assistance Center

Phone: +1 (408) 351-7200 ext. 2

Support Email: support@edgewaternetworks.com

Overview

Edgewater EdgeMarc Session Border Controllers (SBCs) provide a powerful, versatile

platform that facilitates VoIP sessions between phones and proprietary networks that

use different signaling protocols. The EdgeMarc SBCs replace standalone Integrated

Access Devices (IADs) and are used to connect PBX/key systems and analog phones

to managed PBX and SIP trunking services. EdgeMarc SBCs feature call filtering,

bandwidth use management, firewalls and anti-malware programs to minimize abuse

and enhance network security. They can act as a router to conceal the internal

topology of a private network from the external environment. Emergency calls are

given top priority so they can be completed under all network traffic conditions.

These SBCs can be deployed initially as low-cost WAN access routers and then

licensed through software for more advanced VoIP features and increased call

performance. It is the ideal platform for service providers offering DIA, hosted VoIP

and managed security services or enterprises migrating to converged voice and data

networks.

EdgeMarc 4576 Multiple T1 Session Border Controller

The EdgeMarc 4576 combines a 24 FXS port IAD and multiple voice and data

features into a single, easy-to-use enterprise Session Border Controller (SBC).

Feature

Description

Security

A stateful packet inspection firewall is used in combination with a voice over

IP (VoIP) application layer gateway to provide comprehensive “media-aware”

security. The EdgeMarc 4576 also supports IPSec for secure site-to-site

networking.

 VoIP aware firewall dynamically provisioning and closing of UDP ports

used for VoIP calls

 IPSec: 3DES, SHA-1

 NAT/PAT server that hides enterprise LAN topology

EdgeMarc EdgeMarc 4576 Enterprise Session Border Controller Installation Guide

Feature

Description

Quality of

Service

The EdgeMarc 4576 maximizes WAN link utilization while optimizing voice

quality using prioritization and shaping. Quality of Service features include:

 Class based queuing/prioritization

 Diffserv marking and policing

 Traffic shaping

 VoIP call admission control prevents oversubscription of priority queue

Passive Call

Quality

Monitoring

The EdgeMarc 4576 provides passive call quality monitoring statistics for

each VoIP call to enforce SLAs and resolve networking problems that

negatively affect call quality. The call quality monitoring features:

 Per call statistics that include mean opinion score (average and minimum),

jitter, latency, and packet loss.

 Alarms for poor MOS scores.

 Active call count indicators.

Analog Voice

The EdgeMarc 4576 features 24 FXS ports for connecting analog and key

system phones to the network.

Front Panel

Name

Description

Power LED

Off

Power switch is off (or no power from the AC outlet)

Green

Power is supplied to the unit

EdgeMarc EdgeMarc 4576 Enterprise Session Border Controller Installation Guide

Status

Off

The unit could not boot up because of self test failure

Green

Self test passed

Erase Button

If you press Erase button twice in quick succession, only the CLI password

will be changed back to its original password.

If you press the Erase button three times in quick succession, the EdgeMarc

4576 will revert back to the factory default settings. This will reset all

passwords and erase all prior configurations. The default LAN address will

be set to 192.168.1.1.

Caution

Using the Erase button as outlined above means any configuration made to

the EdgeMarc 4576 will be lost. Erasing the configuration means that IP

phones installed behind the EdgeMarc 4576 will not work and Internet

connectivity or network access for PCs will be down until the system is

reconfigured.

10/100 Mbps

Ethernet LAN

Ports

4 Local Area Network (LAN) ports to connect the IP phones or an Ethernet

switch. The EdgeMarc 4576 can also be configured through any of these

ports using the web interface.

10/100 Mbps

Ethernet

WAN Port

Can be used as an alternative to the T1/E1 WAN ports. This port is typically

used when connecting the EdgeMarc 4576 to an existing WAN router, cable

or xDSL modem.

USB Ports

2 (Version 2.0) x USB ports.

Management

Console Port

This port is used to establish a local console session with the EdgeMarc

4576 using a VT100 terminal or emulation program. The cable required is a

straight-through DB-9 cable. The serial port uses a baud rate of 9600, 8 data

bits, 1 stop bit and no parity.

Use this port for debug or local diagnostic purposes only. Primary

configuration of the EdgeMarc 4576 is performed from a web browser as

covered in the EdgeMarc VOS User Manual.

Phone Status

Indicator

Off

No active call

Green

Active call

Phone

24 FXS ports for connecting analog and key system phones to the network.

Requires a 90 degree, 50-pin Amphenol type connector (not included).

EdgeMarc EdgeMarc 4576 Enterprise Session Border Controller Installation Guide

Back Panel

LED Label

Description

Power Connector

Accepts the plug from the supplied power cord to connect the unit to

an AC power outlet.

Power Switch

Turns the system power on or off.

Installation

Observe the following guidelines when installing the EdgeMarc 4576:

 Always verify that the AC cord is disconnected from a power source prior to

installation.

 Do not stack multiple units on top of each other, as this can cause overheating.

 Ensure that the installation site has adequate air circulation and meets the

minimum operating conditions for the system as specified in the Specifications

section of this document.

Required Tools and Materials

 Ethernet cables to connect the LAN ports to LAN switches or to individual IP

phones. They can also be used to connect the Ethernet WAN port to a WAN router,

a Cable Modem or a DSL Modem, if a T1/E1 port is not being used to connect to

the WAN.

 If the unit will be mounted in a rack, you will need a Flat or Philips screwdriver.

 If a T1/E1 port will be used to connect to WAN, you will need a T1 cable to connect

the T1/E1 port to a T1 line.

 To connect the FXS Phone ports to an analog phone system, you will need a 90

degree or 180 degree male 50-pin Amphenol type connector (not included).

Warning

To reduce the risk of fire, use only 26 AWG or larger wire (e.g. 24, 22, 20, etc.) to

connect the T1 port on your unit to an RJ-45 jack.

EdgeMarc EdgeMarc 4576 Enterprise Session Border Controller Installation Guide

Step 1: Install the EdgeMarc 4576 Chassis

The EdgeMarc 4576 is designed to sit on a desktop or mounted in a rack.

Desktop Installation

1. Remove the EdgeMarc 4576 and accessories from the shipping container.

2. Place the EdgeMarc 4576 on a flat, dry surface such as a desktop, shelf or tray.

Rack Mount Installation

You can mount the EdgeMarc 4576 in a 19” rack using the rack mount kit supplied

with the product.

IMPORTANT: Before completing rack installation of the EdgeMarc 4576, take note of

the following conditions:

 Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly,

the operating ambient temperature of the rack environment may be greater than

room ambient. Therefore, consideration should be given to installing the equipment

in an environment compatible with the maximum ambient temperature specified by

the manufacturer.

 Reduced Air Flow - Installation of the equipment in a rack should be such that the

amount of airflow required for safe operation of the equipment is not compromised.

 Mechanical Loading - Mounting of the equipment in the rack should be such that a

hazardous condition is not achieved due to uneven mechanical loading.

 Circuit Overloading - Consideration should be given to the connection of the

equipment to the supply circuit and the effect that overloading of the circuits might

have on overcurrent protection and supply wiring. Appropriate consideration of

equipment nameplate ratings should be used when addressing this concern.

 Reliable Earthing - Reliable earthing of rack-mounted equipment should be

maintained. Particular attention should be given to supply connections other than

direct connections to the branch circuit (e.g. use of power strips).

To mount the EdgeMarc 4576 in a rack:

1. Attach the ear mounts to both sides of the EdgeMarc 4576 with the supplied

screws.

2. Attach the ear mounts (on the chassis) to the rack with the supplied screws.

EdgeMarc EdgeMarc 4576 Enterprise Session Border Controller Installation Guide

Step 2: Connect to the LAN and WAN

1. Connect one end of an Ethernet cable to local LAN port 1 on the front panel of the

EdgeMarc 4576 (shown as C in the front panel diagram below). Connect the other

end of the cable to your computer’s Ethernet port.

2. Connect an Ethernet cable between the Ethernet WAN port on the front panel of

the EdgeMarc 4576 (shown as D in the front panel diagram below) and the

Ethernet port on a router or a modem.

3. If connecting to the WAN using the T1, connect the T1 cable to the T1/E1 port and

the other end of the cable to the T1 line. Enable the T1 port from the

Configuration > Network menu. In this case, the Ethernet WAN port will not be

available.

4. If connecting to a WAN router, cable modem or DSL modem, connect the Ethernet

cable to the Ethernet WAN port on the EdgeMarc 4576 and the other end to the

WAN device.

5. If connecting to the WAN using the T1, connect the T1 cable to the T1/E1 port and

the other end of the cable to the T1 line. Enable the T1 port from the

Configuration > Network menu. In this case, the Ethernet WAN port will not be

available.

6. If connecting to a WAN router, cable modem or DSL modem, connect the Ethernet

cable to the Ethernet WAN port on the EdgeMarc 4576 and the other end to the

WAN device.

Front Panel

EdgeMarc EdgeMarc 4576 Enterprise Session Border Controller Installation Guide

Step 3: Install the Amphenol Connector

The EdgeMarc 4576 includes 24 integrated Phone/FXS ports for connecting analog

and key system phones to the network. The Phone/FXS ports require a 90 degree, 50-

pin Amphenol type connector (not included). Refer to the following diagrams:

Procedure

1. Remove the left side screw:

EdgeMarc EdgeMarc 4576 Enterprise Session Border Controller Installation Guide

2. Remove the cable clip:

EdgeMarc EdgeMarc 4576 Enterprise Session Border Controller Installation Guide

3. Slide the cable cover to the left and remove:

4. Straighten the cable for space to tighten the right side screw:

EdgeMarc EdgeMarc 4576 Enterprise Session Border Controller Installation Guide

5. Slide the cable cover back:

6. Tighten the left side screw:

EdgeMarc EdgeMarc 4576 Enterprise Session Border Controller Installation Guide

7. Reattach the cable clip:

Installation is complete.

EdgeMarc EdgeMarc 4576 Enterprise Session Border Controller Installation Guide

Step 4: Connect to Power

The EdgeMarc 4576 comes with an AC power cord for connecting the unit to an AC

power outlet.

Warning

Always connect the AC power cord to an AC outlet suitable for the power supply that

came with the unit in order to reduce the risk of damage to it.

Caution

Secure the power adapter using a fastener or tie wrap to nearby shelf so that it does

not hang from the power connector.

To connect the EdgeMarc 4576 to power:

1. Plug one end of the power cord into the power receptacle on the back panel of the

EdgeMarc 4576 (shown as A in the back panel diagram below) and the other end

into an AC power outlet.

2. Turn on the power switch on the back panel (shown as B in the back panel

diagram below).

3. Make sure that the power and status LEDs on the front panel are solid green after

the EdgeMarc 4576 powers on.

Back Panel

Step 5: Configure Basic Network Settings

You can configure the EdgeMarc 4576 using a web browser such as Internet Explorer

or Mozilla Firefox. The EdgeMarc 4576 is shipped with the pre-configured IP address

192.168.1.1 for the LAN port.

To configure basic network settings:

1. Connect a PC to LAN port 1 of the EdgeMarc 4576.

2. Enable DHCP on the PC so that it will obtain an IP address.

EdgeMarc EdgeMarc 4576 Enterprise Session Border Controller Installation Guide

3. Launch a web browser on the PC and enter the URL string: 192.168.1.1.

4. Press Return. The login window opens.

5. Enter the following credentials:

User name: root

Password: default

6. The System window opens.

Note

If the System window does not open and "message of the day" displays, select

Configuration > System to open the System window..

7. Select Configuration > Network and configure the WAN and LAN ports.

8. (Optionally) Select Configuration > DHCP Server to configure DHCP Server

settings.

Step 6: Plan Your Configuration

The EdgeMarc 4576 can be deployed as a Session Border Controller in a network. It

can also be deployed in a network behind an existing firewall. For more information

about deploying your EdgeMarc behind a firewall, visit our support knowledgebase at

http://www.edgewaternetworks.com/kb

EdgeMarc EdgeMarc 4576 Enterprise Session Border Controller Installation Guide

Note

When deploying VoIP services, all connected LAN switches or routers must support

full duplex mode.

For details on configuring the EdgeMarc 4576, refer to the EdgeMarc VOS online help

and the VoIP Operating System (VOS) for EdgeMarc User Manual.

Specifications

WAN Ports

1x10/100 Mbps Ethernet

LAN Ports

4x10/100 Mbps Ethernet (Managed VLAN Switch)

Serial Port

RS-232 DB9 (Female)

USB Ports

2 (Version 2.0)

Analog

24 FXS Ports (50-pin female Amphenol connector)

Console Port

1 RS-232 DB9 Female

Dimensions

Height 1.7” (43.18 mm) x Width 17” (431.8 mm) x Depth

13” (330.2 mm)

Weight

7.9 lbs (3.58 kgs)

Power

120V 3-prong, Internal

Warranty

1 Year

Environmental

Operating Temperature: 0 to 45 degrees, Celsius

Humidity: 10%-95%

Number of

VLANs

For the latest information, please visit the following URL:

http://www.edgewaternetworks.com and look for EdgeMarc Product Family

Specifications under Products > EdgeMarc.

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Edgewater Networks EdgeMarc 4576 Installation guide

Brand: Edgewater Networks

Model: EdgeMarc 4576

Category: IP phones

Type: Installation guide

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Edgewater Networks EdgeMarc 4576 Installation guide

Edgewater Networks EdgeMarc 4576 Installation guide

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