HP Compaq nw8000 Mobile Workstation User guide

Brand: HP

Model: Compaq nw8000 Mobile Workstation

Type: User guide

This manual is also suitable for

Compaq nc8000 Notebook PC

Software Guide

HP Compaq Notebook Series

Document Part Number: 333956-001

August 2003

This guide provides settings and procedures for managing

notebook power and security. It also provides instructions for

obtaining system information and using setup utilities to help

detect, solve, and prevent problems.

333956-001.book Page i Monday, July 14, 2003 12:55 PM

Microsoft and Windows are trademarks of Microsoft Corporation in the

U.S. and/or other countries. Intel and SpeedStep are trademarks of Intel

Corporation in the U.S. and/or other countries. SD Logo is a trademark.

The information contained herein is subject to change without notice. The

only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing

herein should be construed as constituting an additional warranty. HP shall

not be liable for technical or editorial errors or omissions contained herein.

Software Guide

HP Compaq Notebook Series

First Edition August 2003

Reference Number: nc8000/nw8000

Document Part Number: 333956-001

333956-001.book Page iii Monday, July 14, 2003 12:55 PM

Software Guide iii

Contents

1 Setup

Setting Up the Software . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Installing Optional Software . . . . . . . . . . . . . . . . . . . 1–2

Selecting Regional Settings . . . . . . . . . . . . . . . . . . . . 1–3

Selecting Screen Settings. . . . . . . . . . . . . . . . . . . . . . 1–4

Setting Up Wireless LAN and Bluetooth . . . . . . . . . 1–4

Safeguarding the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4

Turning Off the Notebook . . . . . . . . . . . . . . . . . . . . . 1–4

Protecting the Notebook from Power Surges . . . . . . 1–5

Protecting the Notebook Against Viruses . . . . . . . . . 1–5

2Power

Selecting a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Understanding Standby and Hibernation . . . . . . . . . . . . . 2–2

Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Initiating Standby, Hibernation or Shutdown . . . . . . . . . 2–3

When You Leave Your Work . . . . . . . . . . . . . . . . . . 2–3

When the Power Supply Is Uncertain . . . . . . . . . . . . 2–4

When Using Infrared Communication or

Drive Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Using the Default Power Settings . . . . . . . . . . . . . . . . . . 2–5

Turning the Notebook or Display On or Off . . . . . . . 2–6

Initiating or Resuming from Hibernation . . . . . . . . . 2–7

Initiating or Resuming from Standby . . . . . . . . . . . . 2–9

Using Emergency Shutdown Procedures . . . . . . . . 2–10

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iv Software Guide

Contents

Managing Power Options. . . . . . . . . . . . . . . . . . . . . . . . 2–10

Accessing the Power Options Window . . . . . . . . . . 2–11

Displaying the Power Meter Icon . . . . . . . . . . . . . . 2–11

Setting or Changing a Power Scheme . . . . . . . . . . . 2–12

Using a Security Password . . . . . . . . . . . . . . . . . . . 2–12

Processor Performance Controls . . . . . . . . . . . . . . . 2–13

Windows XP Processor Controls . . . . . . . . . . . . . . 2–16

3 Security

Security Features Quick Reference . . . . . . . . . . . . . . . . . 3–1

Setting Security Preferences in Computer Setup . . . . . . . 3–3

Using Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

Understanding HP and Windows Passwords. . . . . . . 3–4

HP and Windows Password Guidelines . . . . . . . . . . 3–5

Understanding Power-On Passwords. . . . . . . . . . . . . . . . 3–6

Setting Power-On Passwords. . . . . . . . . . . . . . . . . . . 3–6

Entering Power-On Passwords . . . . . . . . . . . . . . . . . 3–7

Understanding HP Administrator Passwords. . . . . . . . . . 3–8

Setting HP Administrator Passwords . . . . . . . . . . . . 3–9

Entering HP Administrator Passwords . . . . . . . . . . . 3–9

Understanding DriveLock . . . . . . . . . . . . . . . . . . . . . . . 3–10

Setting DriveLock Passwords . . . . . . . . . . . . . . . . . 3–11

Entering DriveLock Passwords . . . . . . . . . . . . . . . . 3–12

Changing DriveLock Passwords . . . . . . . . . . . . . . . 3–12

Removing DriveLock Protection. . . . . . . . . . . . . . . 3–13

Disabling a Device. . . . . . . . . . . . . . . . . . . . . . . . . . 3–14

Using HP ProtectTools Embedded Security Manager . . 3–15

Using System Information . . . . . . . . . . . . . . . . . . . . . . . 3–15

Setting System Information Options . . . . . . . . . . . . 3–16

Using the Smart Card Reader. . . . . . . . . . . . . . . . . . . . . 3–16

Safeguarding your Smart Card Reader . . . . . . . . . . 3–17

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Contents

Software Guide v

4 Optical Drive Software

Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Protecting Playback . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Observing the Copyright Warning . . . . . . . . . . . . . . 4–2

Playing Audio and Video CDs with Windows

Media Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Playing a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Accessing Windows Media Player Help . . . . . . . . . . 4–3

Playing Video CDs and DVDs with Intervideo

WinDVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Installing WinDVD . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Playing Video CDs and DVDs . . . . . . . . . . . . . . . . . 4–4

Changing DVD Region Settings . . . . . . . . . . . . . . . . 4–5

Creating CDs with Roxio Easy CD & DVD

Creator 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Understanding Easy CD & DVD

Creator 6 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

Preparing to Use Easy CD & DVD Creator 6 . . . . . . 4–8

Formatting Recording Media. . . . . . . . . . . . . . . . . . . 4–9

Creating CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

Erasing Recorded Media with Roxio Easy

CD & DVD Creator 6 . . . . . . . . . . . . . . . . . . . . . . . 4–10

Selecting Easy CD & DVD Creator 6 Settings . . . . 4–11

Creating DVDs Using InterVideo WinDVD Creator . . 4–12

Preparing to Use InterVideo WinDVD Creator . . . 4–13

Creating DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14

5 Intelligent Manageability

Configuration and Deployment . . . . . . . . . . . . . . . . . . . . 5–2

Software Management and Updates. . . . . . . . . . . . . . . . . 5–3

HP Client Manager Software. . . . . . . . . . . . . . . . . . . 5–3

Altiris Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

Altiris PC Transplant Pro . . . . . . . . . . . . . . . . . . . . . 5–5

System Software Manager. . . . . . . . . . . . . . . . . . . . . 5–5

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vi Software Guide

Contents

6 MultiBoot

Understanding the Default Boot Sequence . . . . . . . . . . . 6–2

Enabling Bootable Devices in Computer Setup. . . . . . . . 6–3

Understanding MultiBoot Results . . . . . . . . . . . . . . . 6–4

Setting MultiBoot Preferences. . . . . . . . . . . . . . . . . . 6–5

Setting a New Default Boot Sequence . . . . . . . . . . . 6–5

Setting a MultiBoot Express Prompt. . . . . . . . . . . . . 6–6

Entering MultiBoot Express Preferences . . . . . . . . . 6–7

7 Presentation Mode

Opening Quick Launch Button Software. . . . . . . . . . . . . 7–2

Changing Presentation Mode Settings. . . . . . . . . . . . 7–3

Using Presentation Mode . . . . . . . . . . . . . . . . . . . . . . . . . 7–4

8 Computer Setup

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Accessing Computer Setup . . . . . . . . . . . . . . . . . . . . 8–2

Restoring Computer Setup Defaults . . . . . . . . . . . . . 8–2

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 8–3

Selecting from the Security Menu. . . . . . . . . . . . . . . 8–4

Selecting from the Tools Menu . . . . . . . . . . . . . . . . . 8–5

Selecting from the Advanced Menu . . . . . . . . . . . . . 8–5

9 Software Updates and Restorations

Preparing to Update Software . . . . . . . . . . . . . . . . . . . . . 9–1

Obtaining the Support Software CD . . . . . . . . . . . . . 9–2

Accessing Notebook Information . . . . . . . . . . . . . . . 9–2

Downloading Software from the Internet . . . . . . . . . . . . 9–3

Downloading System ROM. . . . . . . . . . . . . . . . . . . . 9–4

Downloading Other Software . . . . . . . . . . . . . . . . . . 9–5

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Contents

Software Guide vii

System Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–6

Safeguarding Your Data . . . . . . . . . . . . . . . . . . . . . . 9–6

Setting System Restore Points

(Windows XP Only) . . . . . . . . . . . . . . . . . . . . . . . . . 9–6

Repairing the Operating System . . . . . . . . . . . . . . . . 9–7

Reinstalling the Operating System . . . . . . . . . . . . . . 9–8

Reinstalling Device Drivers and Other Software . . . 9–9

Index

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Software Guide 1–1

Setup

Setting Up the Software

A prompt to set up your software displays on the screen when the

notebook is turned on for the first time. Before responding to the

prompt and proceeding through the online instructions, read the

following caution and other installation information contained in

this chapter.

CAUTION: To prevent file corruption and to ensure that the correct device

drivers install, follow these guidelines during software setup:

■ Do not unplug the notebook from the electrical outlet.

■ Do not shut down the notebook.

■ Do not remove or insert a drive.

■ After you begin the software setup, you must complete the

entire process without interruption. Setup time varies.

■ If you are prompted to select a language, choose carefully.

The languages you do not choose are deleted from the system

and cannot be restored once the setup process has begun.

■ If you are prompted to accept the End User License

Agreement, you must choose Accept to continue the

software setup.

■ Preloaded software applications are included with the

notebook but must be installed through the Software Setup

utility. Preinstalled software applications have already been

installed on the notebook and require no further installation

procedures.

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1–2 Software Guide

Setup

■ This guide does not take into account any variation that may

result from the notebook being connected to a network.

■ This guide documents the Windows 2000, Windows XP

Professional, and Windows XP Home operating systems.

Any other operating systems installed on this notebook after

purchase may not match the descriptions and procedures

provided in this guide.

■ This guide documents the category view that is used by

default in Windows XP. If your notebook is set to classic

view, you may notice discrepancies between your notebook

and this documentation. For information on switching views,

see Windows XP Help and Support.

Installing Optional Software

You can install third-party software or preloaded utilities any time

after initial setup is complete.

■ To install third-party software, refer to the documentation

included with the software.

■ To install a preloaded utility:

❏ In Windows 2000, select Start > Programs > Software

Setup.

❏ In Windows XP, select Start > All Programs > Software

Setup.

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Setup

Software Guide 1–3

A setup wizard loads and a list of applications is displayed.

Select the application you want to install and follow the

instructions on the screen.

To view the descriptions and space requirements of preloaded HP

utilities without installing them:

■ In Windows 2000, select Start > Programs > Software

Setup.

■ In Windows XP, select Start > All Programs > Software

Setup.

After viewing the utility information, select Cancel.

Selecting Regional Settings

Keyboard language and other regional preferences such as time,

date, and currency format, are set in the operating system. To

access these settings:

■ In Windows 2000, select Start > Settings > Control Panel >

Date/Time, or select Start > Settings > Control Panel >

Regional Options.

■ In Windows XP, select Start > Control Panel > Date, Time,

Language, and Regional Options > Date and Time, or select

Start > Control Panel > Date, Time, Language, and Regional

Options > Regional and Language options.

For information about selecting regional settings, open the

Regional Options window, then use context-sensitive Help. To

use context-sensitive Help, select the question mark button in the

upper right corner of the window, then select an item. A

definition, explanation, or procedure is displayed.

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1–4 Software Guide

Setup

Selecting Screen Settings

If you would like to see more items on your screen or to see the

items on your screen displayed larger, change the screen

resolution setting in your operating system. To access the screen

resolution settings:

■ In Windows 2000, select Start > Settings > Control Panel >

Display > Settings tab.

■ In Windows XP, select Start > Control Panel > Appearance

and Themes > Display > Settings tab.

Setting Up Wireless LAN and Bluetooth

If your notebook is equipped with wireless LAN (WLAN) or

Bluetooth, you must configure these devices before using them.

For information on configuring and using your WLAN device,

refer to the Startup guide that shipped with your notebook. The

Startup guide contains information to help you set up your

WLAN and locate the correct documentation.

For information on configuring and using Bluetooth, refer to the

Documentation Library—Bluetooth CD included with your

notebook.

✎

WLAN and Bluetooth options are not supported in all countries.

Safeguarding the Notebook

Turning Off the Notebook

Whenever possible, shut down the notebook by following the

appropriate Windows shutdown procedure:

■ In Windows 2000, select Start > Shut Down > Shut Down,

then select the OK button.

■ In Windows XP, select Start > Turn off computer > Turn off.

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Setup

Software Guide 1–5

Protecting the Notebook from Power Surges

To protect the notebook from the power surges that may be

caused by an uncertain power supply or an electrical storm:

■ Plug the notebook power cord into an optional, high-quality

surge protector. Surge protectors are available from most

computer and electronics retailers.

■ Provide surge protection on the cable that connects a modem

to the telephone line.

■ Run the notebook on battery power or shut down the

notebook and disconnect the power cord.

Protecting the Notebook Against Viruses

When you use the notebook for email, network, or Internet

access, you expose the notebook to computer viruses. Computer

viruses can disable the operating system, your applications, or

your utilities or cause them to function abnormally.

Antivirus software can detect most viruses, destroy them, and

repair damage they have caused. To provide protection against

newly discovered viruses, antivirus software must be installed

and updated periodically.

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Software Guide 2–1

Power

Selecting a Power Source

The notebook can run on internal or external AC power. The

following table indicates the best power sources for common

tasks.

Task Recommended Power Source

Work in most software applications

■ Charged battery pack in the

notebook

■ External power supplied through

one of the following devices:

❐ AC adapter

❐ Optional Port Replicator

❐ Optional Aircraft Adapter

❐ Optional Automobile Power

Adapter/Charger

Charge or calibrate a battery pack in

the notebook

External power supplied through:

■ AC adapter

■ Optional Automobile Power

Adapter/Charger

■ Optional Port Replicator

Install or modify system software or

write to a CD

External power supplied through:

■ AC adapter

■ Optional Port Replicator

333956-001.book Page 1 Monday, July 14, 2003 12:55 PM

2–2 Software Guide

Power

Understanding Standby and

Hibernation

Standby and Hibernation are energy-saving features that conserve

power and reduce startup time. They can be initiated by you or by

the system. Refer in this chapter to the “Initiating Standby,

Hibernation or Shutdown,” section for details about when to use

each setting.

Standby

Standby reduces power to system components that are not in use.

When Standby is initiated, your work is saved in random access

memory (RAM) and the screen is cleared. When you resume

from Standby, your work returns to the screen where you left off.

■ HP recommends that you save your work before initiating

Standby.

■ When the notebook is in Standby, the power/standby light

flashes.

CAUTION: To avoid a complete battery discharge, do not leave your

notebook in Standby for extended periods. Connect the notebook to an

external power source.

Hibernation

Hibernation saves your work to a Hibernation file on the hard

drive, then shuts down the notebook. When you resume from

Hibernation, your work returns to the screen where you left off. If

a power-on password has been set, the password must be entered

to resume from Hibernation.

You can disable Hibernation. However, if Hibernation is disabled,

and the system reaches a low-battery condition, the system will

not automatically save your work while power is on or Standby

has been initiated.

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Power

Software Guide 2–3

In the Power Options window, Hibernation is not displayed as an

option if it has been disabled. You must enable Hibernation in

order to select it in the Power Options window. To verify that

Hibernation is enabled:

■ In Windows 2000, select Start > Settings > Control Panel >

Power Options icon > Hibernate tab. Make sure that the

Enable hibernate support check box is selected.

■ In Windows XP, select Start > Control Panel > Performance

and Maintenance > Power Options > Hibernate tab. Make

sure that the Enable hibernate support check box is selected.

CAUTION: If the configuration of the notebook is changed during

Hibernation, resuming from Hibernation may not be possible.When the

notebook is in Hibernation:

■ Do not dock or undock the notebook in a Port Replicator.

■ Do not add or remove memory modules.

■ Do not insert or remove any hard drives.

■ Do not connect or disconnect external devices.

■ Do not insert or remove a PC Card or a Secure Digital (SD) card.

Initiating Standby, Hibernation or

Shutdown

The following sections explain when to initiate Standby or

Hibernation and when to shut down your notebook.

When You Leave Your Work

Initiating Standby clears the screen and uses less power than

leaving the notebook on. Your work returns instantly to the screen

when you resume from Standby.

Initiating Hibernation clears the screen, saves your work to the

hard drive, and uses much less power than Standby.

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2–4 Software Guide

Power

Shutting down the notebook and removing the battery pack is

recommended to extend the life of the battery pack when the

notebook will be disconnected from external power for an

extended period. For details on battery pack storage, refer on the

Documentation Library CD to the Hardware Guide, “Battery

Packs” chapter.

When the Power Supply Is Uncertain

Make sure that Hibernation remains enabled, especially if you are

operating the notebook on battery power and do not have access

to an external power supply. If the battery pack fails, Hibernation

saves your work to a Hibernation file and shuts down the

notebook.

HP recommends that if you pause your work when the power

supply is uncertain, initiate Hibernation, shut down the notebook,

or save your work and then initiate Standby.

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Power

Software Guide 2–5

When Using Infrared Communication or

Drive Media

Standby and Hibernation interfere with the use of infrared

communication and drive media. Note the following guidelines:

■ If the notebook is in Standby or Hibernation, you cannot

initiate an infrared transmission.

■ If Standby or Hibernation is accidentally initiated while a

drive medium (such as a diskette, CD, or DVD) is in use:

❏ Your playback may be interrupted.

❏ You may see a warning message: “Putting the computer

into Hibernation or Standby may stop the playback. Do

you want to continue?” Select No.

❏ You may need to restart the playback to resume audio

and video.

CAUTION: Do not initiate Standby or Hibernation while using drive

media. Doing so may result in possible video and audio degradation

and loss of audio or video playback functionality.

Using the Default Power Settings

The following tables describe the factory power settings on the

notebook. You can change many of these settings according to

your preference. For more information on changing power

settings, refer in this chapter to “Managing Power Options.”

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2–6 Software Guide

Power

Turning the Notebook or Display On or Off

Task Procedure Result

Tu r n o n t h e

notebook

Press the power button.

✎

Pressing the power

button returns the

notebook to “on” from

Standby, Hibernation,

or shutdown.

■ The power/standby

light turns on.

■ The operating

system loads.

Shut down the

notebook*

Save your work and close all

open applications. Then:

■ Press the power button

and follow the on screen

directions (if displayed) for

shutting down the

notebook.

■ Shut down the notebook

through the operating

system:

❐ In Windows 2000,

select Start > Shut

Down > Shut Down,

then select the OK

button.

❐ In Windows XP, select

Start > Turn Off

computer > Turn Off.

■ The power/standby

light turns off.

■ The operating

system shuts

down.

■ The notebook

turns off.

Turn off the

display while the

power is on

Close the notebook. Closing the notebook

activates the display

switch, which turns off

the display. This

conserves battery

power.

*If the system is unresponsive and you are unable to shut down the notebook

with these procedures, refer in this chapter to “Using Emergency Shutdown

Procedures.”

333956-001.book Page 6 Monday, July 14, 2003 12:55 PM

Power

Software Guide 2–7

Initiating or Resuming from Hibernation

Task Procedure Result

Initiate

Hibernation

■ In Windows 2000, select

Start > Shut down >

Hibernate, then select the

OK button.

■ In Windows XP, select

Start > Turn Off Computer

> Hibernate. (If the

Hibernate option is not

displayed, press and hold

the

shift key.)

■ If Hibernation has been

configured, briefly press

the power button.

■ The power/standby

light turns off.

■ The screen clears.

Allow the system

to initiate

Hibernation

(with

Hibernation

enabled)

No action required.

■ If the notebook is running

on battery power, the

system initiates

Hibernation after 30

minutes of notebook

inactivity or when the

battery pack(s) reaches a

critical low battery

condition.

■ If the notebook is attached

to external power, the

system will not initiate

Hibernation.

■ Power settings and

timeouts can be changed

in the Power Options

window.

■ The power/standby

light turns off.

■ The screen clears.

(Continued)

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2–8 Software Guide

Power

Resume from

user-initiated or

system-initiated

Hibernation

Press the power button.

✎

If the system initiated

Hibernation because

of a critical low-battery

condition, connect

external power or

insert a charged

battery pack before

you press the power

button.

■ The power/standby

light turns on.

■ Your work returns

to the screen.

Task Procedure Result

333956-001.book Page 8 Monday, July 14, 2003 12:55 PM

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