NCR 7452 User manual

NCR 7452 Workstation

Release 3.1

Hardware User’s Guide

BD20-1373-C

Issue J

The product described in this book is a licensed product of NCR Corporation.

NCR is a registered trademark of NCR Corporation.

It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software,

and firmware become available. NCR, therefore, reserves the right to change specifications without prior

notice.

All features, functions, and operations described herein may not be marketed by NCR in all parts of the

world. In some instances, photographs are of equipment prototypes. Therefore, before using this document,

consult with your NCR representative or NCR office for information that is applicable and current.

To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization,

and value of this book.

Address correspondence to:

Manager, Information Products

NCR Corporation

2651 Satellite Blvd.

Duluth, GA 30096

By NCR Corporation

Dayton, Ohio U.S.A.

i

Preface

Audience

This book is written for hardware installer/service personnel, system

integrators, and field engineers.

Notice: This document is NCR proprietary information and is not to

be disclosed or reproduced without consent.

Safety Warnings

Fuse Replacement

Caution: For continued protection against risk of fire, replace only

with the same type and ratings of fuse.

Attention: Pour prévenir et vous protéger contre un risque de feu,

remplacer la fusible avec une autre fusible de même type, seulement.

Power Supply Cord Used as Disconnect Means

Caution: The power supply cord is used as the main disconnect

device. Ensure that the socket outlet is located/installed near the

equipment and is easily accessible.

Attention: Le cordon d'alimentation est utilisé comme interrupteur

général. La prise de courant doit être située ou installée å proximité du

matériel et être facile d'accés.

Warning: DO NOT connect or disconnect a printer, keyboard, or

any other terminal-powered peripheral while the terminal is

powered on. Doing so may result in peripheral or system damage.

Lithium Battery Warning

Caution: Danger of explosion if battery is incorrectly replaced.

Replace only with the same or equivalent type as recommended by the

manufacturer. Discard used batteries according to the manufacturer's

instructions.

ii

Attention: Il y a danger d’explosion s’il y a remplacement incorrect de

la batterie. Remplacer uniquement avec une batterie du même type ou

d'un type recommandé par le constructeur. Mettre au rébut les batteries

usagées conformément aux instructions du fabricant.

Peripheral Usage

The workstation should only be used with peripheral devices which

are certified by the appropriate safety agency for the country of

installation (UL, CSA, TUV, VDE) or those which are recommended by

NCR Corporation.

Environmental Consciousness

NCR's concern for the environment is demonstrated by the intelligent

power management system of the workstation that operates efficiently

in a standalone or network environment.

iii

References

• NCR 7452 Workstation Hardware Service Guide (B005-0000-1344)

• NCR 7452 Workstation Site Preparation (BD20-1378-C)

• NCR 7452/7453 Workstation System Cables (BD20-1376-C)

• NCR 7452 Workstation Parts Identification Manual (BUF0-0630)

• NCR 74xx Workstation Software User’s Guide (BD20-1374-C)

• NCR 74xx Workstation Interpreting Error Logs User’s Guide

(BD20-1442-B)

• NCR 74xx Workstation TAPS Diagnostics User's Guide (BD20-1441-B)

• NCR Retail TAPS Programming Help File (BD90-0261-C)

• NCR 5932 Wedge Keyboard User Guide (BD20-1369-A)

• NCR 5952 Wedge DynaKey User Guide (BD20-1370-A)

• NCR 5962 Wedge Touch Screen Module User Guide (BD20-1371-B)

• NCR 5963 Wedge Touch Screen User Guide (B005-0000-1131)

• NCR 5972 Wedge 2x20 Customer Display User Guide (BD20-1372-A)

• NCR 5942 10.4-Inch LCD Consumer Information Display User Guide

(B005-0000-1080)

• NCR Wedge Software User Guide (BD20-1368-B)

• SMC EtherEZ ISA Ethernet Adapters User Guide (79-000630-000)

• NCR 5973 International VFD Customer Display (B005-0000-1162)

• NCR 5953 12.1 Inch DynaKey User Guide (B005-0000-1161)

iv

v

Table of Contents

Chapter 1: Product Overview

Introduction ..................................................................1-1

Workstation Configurations ........................................1-3

Integrated 7452 .......................................................1-3

Semi-Modular 7452 ................................................1-5

Modular 7452..........................................................1-6

Hardware Modules.......................................................1-7

Processor Board......................................................1-7

Graphics (other than Series 4000)....................1-10

Graphics (Series 4000)......................................1-11

Power Management.........................................1-12

NCR 5952 Wedge DynaKey Module.........................1-13

NCR 5953 12.1" DynaKey...........................................1-14

NCR 5962 Wedge Touch Screen................................1-16

NCR 5963 Wedge Touch Screen................................1-17

NCR 5932 Wedge Keyboard......................................1-18

Features.................................................................1-19

115-key Big-Ticket Keyboard...............................1-19

68-key POS Keyboards (Regular and Low Cost)1-19

Keylock..................................................................1-20

Speaker..................................................................1-20

System Status Indicator LED...............................1-21

MSR.......................................................................1-21

External Decoded Scanner Connector ................1-22

Special PC Setup Keypad Layout for POS

Keyboard...............................................................1-22

NCR 5972 2x20 Customer Display ............................1-23

Features.................................................................1-23

NCR 5973 International VFD Customer Display .....1-27

vi

Features.................................................................1-27

NCR 5942 10.4" Customer Display............................1-30

Features.................................................................1-30

Printer Options ...........................................................1-31

2208 Printer...........................................................1-31

7141 Printer...........................................................1-32

7152 Printer...........................................................1-32

7156 Printer...........................................................1-33

7158 Printer...........................................................1-33

7162 Printer...........................................................1-34

7193 Printer...........................................................1-34

7194 Printer...........................................................1-35

System Configuration Diagram.................................1-36

Chapter 2: Workstation Hardware Installation

Installation Restrictions................................................2-1

AC Input Selection Switch.................................2-2

Out-of-Box Hardware Installation...............................2-3

Integrated Workstation..........................................2-3

Cash Drawer Installation...................................2-7

Hand-Held Scanner Installation......................2-12

Cable Routing From the Workstation.............2-13

Semi-Modular Workstation.................................2-14

Modular Workstation...........................................2-16

5952 DynaKey Workstation Configuration........2-17

5953 DynaKey Workstation Configuration........2-20

5962 Touch Screen Workstation Configuration .2-23

Chapter 3: Installing Optional Hardware Features

Introduction ..................................................................3-1

Installation Restrictions..........................................3-1

vii

Cautions ..................................................................3-1

Installing a 5952 DynaKey ...........................................3-2

Installing an Integrated 5952 DynaKey ................3-3

Installing a Checkstand-Mounted 5952

DynaKey..................................................................3-7

Installing a Remote 5952 DynaKey .....................3-12

Wall-Mounting the 5952 DynaKey......................3-15

Installing a 5953 DynaKey .........................................3-17

Installing a Table-Top Mounted 5953 DynaKey 3-19

Adding a 2x20 Customer Display...................3-20

Installing a Wall Mounted 5953 DynaKey..........3-22

Installing a Checkstand-Mounted 5953

DynaKey................................................................3-23

Installing a Weighted Base Checkstand .........3-23

Installing a Checkstand Base...........................3-24

Connecting the 5953 DynaKey (2xxx, 3xxx).......3-27

Installing a PCI LCD Board.............................3-27

Connecting a 5953 DynaKey without Touch

Screen ................................................................3-30

Connecting a 5953 DynaKey with Touch

Screen ................................................................3-30

Connecting the 5953 DynaKey (4xxx).................3-31

Installing a 5962 Touch Screen Module ....................3-33

Installing a Remote 5962 Touch Screen Module 3-34

Wall-Mounting a 5962 Touch Screen Module....3-39

Installing an Integrated 5962 Touch Screen

Module..................................................................3-41

Installing an NCR 5963 Touch Screen Module.........3-44

Installing the PCI LCD Board..............................3-44

Equipment ........................................................3-45

Tools Needed....................................................3-45

Connector/Strapping Identification...............3-46

viii

Cables................................................................3-47

Installation in Terminal....................................3-48

Connection to 5963 LCD Touch Screen

Display and Keyboard.....................................3-51

Wall-Mounting a 5963 Touch Screen Module....3-52

Installing a 2x20 Customer Display...........................3-53

Installing a High-Post Table-Top Mounted 2x20

Customer Display.................................................3-55

Installing an Integrated 2x20 Customer Display3-58

Installing an International VFD Customer Display .3-61

Installing a Table Top Mount International

Customer Display.................................................3-61

Installing a 16" High Post Mount International

Customer Display.................................................3-62

Installing an Integrated Mount International

Customer Display.................................................3-64

Installing a Remote CRT Customer Display.............3-67

Installing a 5942 10.4" LCD Consumer Information

Display.........................................................................3-69

Installing a Win95 Intel EtherExpress Pro Adapter

Driver...........................................................................3-70

Installing a Win2000 AMD Ethernet Driver .............3-72

Installing an External CD-ROM Drive......................3-74

Installing the Hardware.......................................3-75

Installing the Drivers............................................3-76

Installing Additional Ports.........................................3-78

Installing Parallel Port / RS-232 Port Kit (4xxx) 3-78

Installing a Four-Port PCI RS-232 Board ............3-79

Hardware Installation......................................3-79

Software Installation ........................................3-79

Default I/O Address and Interrupt Settings

for Win95/NT...................................................3-82

ix

Default I/O Address and Interrupt Settings

for Win98...........................................................3-83

Chapter 4: Setup

Introduction ..................................................................4-1

Special DynaKey Keypad Mode............................4-1

Normal DynaKey Keypad Operating Mode........4-3

Running Setup ..............................................................4-4

Entering Setup........................................................4-4

Setting the Date and Time......................................4-4

Setting Passwords...................................................4-4

Changing your Video Resolution (486DX4 and

586 Boards only).....................................................4-5

Configuring a Hard Drive .....................................4-5

Configuring a Flex Drive .......................................4-6

Setting Memory Cache...........................................4-6

Setting Memory Shadow........................................4-7

Setting Boot Options ..............................................4-7

Allocating Interrupts (Series 4xxx)........................4-8

Resolving COM 5 and COM 6 (Series 4xxx).........4-8

Restoring Factory Settings.....................................4-9

BIOS Default CMOS Values (586)..............................4-10

Main Values..........................................................4-10

Advanced Values..................................................4-12

Security Values.....................................................4-14

Power Values........................................................4-14

Exit Values............................................................4-16

BIOS Default CMOS Values (686)..............................4-17

Main Values..........................................................4-17

Advanced Values..................................................4-19

Security Values.....................................................4-20

Power Values........................................................4-21

x

Exit Values............................................................4-22

BIOS Default CMOS Values (35xx)............................4-24

Main Values..........................................................4-24

Advanced Values..................................................4-26

Security Values.....................................................4-27

Power Values........................................................4-27

Boot Values...........................................................4-30

Exit Values............................................................4-30

BIOS Default CMOS Values (4xxx) ...........................4-31

Main Values..........................................................4-31

Advanced Values..................................................4-32

Security Values.....................................................4-36

Power Values........................................................4-36

Boot Values...........................................................4-37

Exit Values............................................................4-37

I/O Addresses (486DX4, 586, 2xxx 686, 3xxx 686

and 35xx 686)...............................................................4-38

I/O Addresses (4xxx).................................................4-40

Interrupt Levels (486DX4, 586, 2xxx 686, 3xxx 686,

and 35xx 686)...............................................................4-42

Interrupt Levels (4xxx)...............................................4-43

Memory Map (486DX4, 586, 2xxx 686, 3xxx 686,

and 35xx 686)...............................................................4-45

Memory Map (4xxx)...................................................4-46

DMA Channels (486DX4, 586, 2xxx 686, 3xxx 686,

and 35xx 686)...............................................................4-48

DMA Channels (4xxx)................................................4-49

Clearing a Password...................................................4-50

Setup Tips....................................................................4-51

Chapter 5: Operating System Recovery

Introduction ..................................................................5-1

xi

Prerequisites............................................................5-1

Updating Procedures .............................................5-2

Completing the OS Installation (WinNT).........5-4

Completing the OS Installation (Win98) ..........5-5

Completing the OS Installation (Win95) ..........5-6

Completing the OS Installation (DOS)..............5-6

Gold Disk Contents ......................................................5-7

NCR 7452/7453-4000 Win95 OS Recovery

Software...................................................................5-7

NCR 7452/7453-4000 Win98 OS Recovery

Software...................................................................5-8

NCR 7452/7453-4000 NT Operating System

Recovery Software..................................................5-9

Chapter 6: BIOS Updating Procedures

Introduction ..................................................................6-1

Disk Updating Procedures...........................................6-1

Updating Procedure: 7452-10xx/20xx..................6-2

Updating the PC BIOS .......................................6-2

Updating the Memory Dump ROM .................6-2

Updating the LCD BIOS on the ISA Board ......6-5

Updating Procedure: 7452-30xx ............................6-7

Updating the PC BIOS .......................................6-7

Updating the Memory Dump ROM .................6-7

Updating the LCD BIOS on the ISA Board ......6-9

Updating the LAN Boot ROM.........................6-11

Updating Procedure: 7452-35xx ..........................6-12

Updating the PC BIOS .....................................6-12

Updating the Memory Dump ROM ...............6-12

Updating the LAN Boot ROM.........................6-14

Updating Procedure: 7452-40xx ..........................6-15

Updating the PC BIOS .....................................6-15

xii

Updating the Memory Dump ROM ...............6-16

CD-ROM Updating Procedure..................................6-18

Prerequisites..........................................................6-18

Updating Procedures ...........................................6-19

Appendix A: Retail Keyboard Key Layouts

Retail Keyboards ...................................................A-1

68-Key Keyboard...................................................A-1

Big-Ticket Keyboard..............................................A-2

DynaKey.................................................................A-2

Appendix B: Kits and Cables

Kits...........................................................................B-1

Cables......................................................................B-6

Index

xiii

Revision Record

Issue Date Remarks

A Jan 98 First issue

B Apr 97 Complete Update

C Jan 98 Complete Update

D Jun 98 Complete Update

E Nov 98 Update for Release 1.7

F Mar 99 Update for Release 1.8

G Oct 99 Update for Release 2.0

H Jan 00 Update processor board DIP switch settings

I Aug 00 Update for Release 3.0

J Feb 01 Update for Release 3.1

Removed hardware service information from this

document which was previously called the 7452

Workstation Hardware Installation and Service Guide

(BD20-1373-C) and renamed it the 7452 Workstation

Hardware User’s Guide (BD20-1373-C). The

hardware service information was placed in a new

document, the 7452 Workstation Hardware Service

Guide (B005-0000-1344).

xiv

Radio Frequency Interference Statements

Federal Communications Commission (FCC)

Information to User

This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in

a commercial environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instruction

manual, may cause harmful interference to radio communications. Operation of this

equipment in a residential area is likely to cause interference in which case the user

will be required to correct the interference at his own expense.

NCR is not responsible for any radio or television interference caused by unauthorized

modification of this equipment or the substitution or attachment of connecting cables

and equipment other than those specified by NCR. The correction of interference

caused by such unauthorized modification, substitution or attachment will be the

responsibility of the user. The user is cautioned that changes or modifications not

expressly approved by NCR may void the user’s authority to operate the equipment.

Canadian Department of Communications

This digital apparatus does not exceed the Class A limits for radio noise emissions

from digital apparatus set out in the Radio Interference Regulations of the Canadian

Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les

limites applicables aux appareils numériques de la classe A prescrites dans le

Règlement sur le brouillage radioélectriques édicté par le ministrère des

Communications du Canada.

Voluntary Control Council for Interference (VCCI)

xv

International Radio Frequency Interference Statement

This is a Class A product. In a domestic environment this product may

cause radio interference, in which case the user may be required to take

adequate measures.

Chapter 1: Product Overview

Introduction

The NCR 7452 Workstation is based on standard PC technology and is

designed to satisfy the needs of the department store, mass

merchandise, and food distribution retail markets.

The workstation features a Series 4000 Pentium III or Celeron 64-Bit

686, or 32-Bit 586 Motherboard with APM compatible BIOS. The power

management strategy is developed around the Intel/Microsoft

Advanced Power Management (APM) specification.

Note: Class 1xxx and Class 2xxx workstations contain 586 and 686

processors respectively. The Class 35xx contains a 686 Motherboard

with an on-board VGA LCD port. The Series 4xxx workstations contain

Pentium III or Celeron processors.

Note: Workstations equipped with 586 and 686 processors are

designated by "Class" (i.e., Class 1xxx, 2xxx, 3xxx and 35xx). The

Pentium III and Celeron processors are designated by "Series" (i.e.,

Series 4xxx).

1-2 Chapter 1: Product Overview

The following table shows the 7452 major models and the CPUs

available for those models.

7452 Major Model CPU

7452-1xxx 486

7452-2xxx 686-100 MHz

7452-5xxx

(Japan only)

586-133 MHz

7452-3xxx 686-100, 166, 233 MHz

7452-35xx 686-233, 333, 400 MHz

7452 -4xxx Celeron, PIII (433+ MHz)

A riser board is available for the Motherboard to accommodate four

industry standard expansion slots (2 AT, 1 PCI and 1 shared AT/PCI),

and 32KB (standard) or 128KB (option) of battery backed CMOS static

memory. A riser board with no CMOS memory is also available with

the new Series 4000.

The workstation has three auxiliary power ports for peripherals such

as customer displays and 5944 EFT devices. A fourth auxiliary power

port is available to power a printer, thus eliminating the need for

external power supplies and simplifying cable routing.

Uninterruptible Power Supply (UPS) protection is provided through a

new power supply with internal UPS functionality.

The 7452 uses the Retail TAPS software on DOS and Win 3.x, and

OPOS on Windows 95, Windows 2000, and Windows NT.

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NCR 7452 User manual

NCR 7452 User manual

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