Allied Telesis AT-2911LTX/LC User manual

Category
Network media converters
Type
User manual
613-001705 Rev. A
AT-2911 Series Adapters
Gigabit Ethernet Network Interface Cards
AT-2911SX/SC
AT-2911SX/LC
AT-2911LX/SC
AT-2911LX/LC
AT-2911SFP
AT-2911STX/SC
AT-2911STX/LC
AT-2911LTX/SC
AT-2911LTX/LC
AT-2911LX/2LC
AT-2911SX/2LC
AT-2911SFP/2
AT-2911T/2
Installation and User’s Guide
Copyright © 2012 Allied Telesis, Inc.
All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc.
Microsoft and Internet Explorer are registered trademarks of Microsoft Corporation. Netscape Navigator is a registered
trademark of Netscape Communications Corporation. All other product names, company names, logos or other
designations mentioned herein are trademarks or registered trademarks of their respective owners.
Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document
without prior written notice. The information provided herein is subject to change without notice. In no event shall Allied
Telesis, Inc. be liable for any incidental, special, indirect, or consequential damages whatsoever, including but not limited to
lost profits, arising out of or related to this manual or the information contained herein, even if Allied Telesis, Inc. has been
advised of, known, or should have known, the possibility of such damages.
3
Electrical Safety and Emissions
Standards
This product meets the following standards:
.
RFI Emissions FCC Class B, EN55022 Class B, VCCI Class B, C-TICK, CE
Immunity EN55024 Class B
U.S. Federal Communications Commission
Declaration of Conformity
Manufacturer Name: Allied Telesis, Inc.
Declares that the product: Gigabit Ethernet Network, Adapter
Model Numbers: AT-2911SX/SC, AT-2911SX/LC, AT-2911LX/SC, AT-2911LX/LC, AT-2911SFP, AT-2911STX/SC,
AT-2911STX/LC, AT-2911LTX/SC, AT-2911LTX/LC, AT-2911LX/2LC, AT-2911SX/2LC, AT-2911SFP/2, AT-2911T/2
This product complies with FCC Part 15B, Class B Limits:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
must not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Radiated Energy
Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15
of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with instructions, may cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on. The user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes and modifications not expressly approved by the manufacturer or registrant of this equipment can void your
authority to operate this equipment under Federal Communications Commission rules.
Industry Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
European Union Restriction of the Use of Certain Hazardous Substances
(RoHS) in Electrical and Electronic Equipment
This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the Use of Certain Hazardous
Substances (RoHS) in Electrical and Electronic Equipment. Allied Telesis ensures RoHS conformance by requiring
supplier Declarations of Conformity, monitoring incoming materials, and maintaining manufacturing process controls.
4
Electrical Safety EN60950 (TUV), UL 60950-1 (
C
UL
US
)
Laser Safety EN60825
5
Translated Safety Statements
Important: The indicates that a translation of the safety statement is available in a PDF
document titled “Translated Safety Statements” posted on the Allied Telesis website at:
www.alliedtelesis.com/support/.
6
7
Contents
Safety Symbols Used in this Document................................................................................................................................14
Contacting Allied Telesis ......................................................................................................................................................15
Chapter 1: Overview ..........................................................................................................................................................17
Physical Description .............................................................................................................................................................18
AT-2911 Series Single Port Adapters ...........................................................................................................................18
AT-2911 Series Dual Port Adapters ..............................................................................................................................19
SC Fiber Optic Connector .............................................................................................................................................19
LC Fiber Optic Connector..............................................................................................................................................20
Twisted Pair Copper Port ..............................................................................................................................................20
SFP Slot ........................................................................................................................................................................20
LEDs..............................................................................................................................................................................21
Model Naming Conventions..................................................................................................................................................22
Supported Operating Systems .............................................................................................................................................23
Features ...............................................................................................................................................................................24
Broadcom Utilities.................................................................................................................................................................25
Teaming ........................................................................................................................................................................25
CIM................................................................................................................................................................................25
SNMP ............................................................................................................................................................................25
User Diagnostics ...........................................................................................................................................................26
Installing Broadcom Utilities ..........................................................................................................................................26
Broadcom Documentation .............................................................................................................................................26
Contents of Your Shipment ..................................................................................................................................................27
Warranty Registration...........................................................................................................................................................28
Chapter 2: Installing the Hardware .................................................................................................................................. 29
Reviewing Safety Precautions..............................................................................................................................................30
Pre-Installation Checklist ......................................................................................................................................................32
Replacing the Bracket ..........................................................................................................................................................33
Installing the AT-2911 Series Adapter Card .........................................................................................................................35
Connecting the Network Cables ..................................................................................................
.........................................39
Fiber Optic Cable ..........................................................................................................................................................39
Twisted Pair Copper Cable ...........................................................................................................................................40
SFP Transceiver............................................................................................................................................................40
Chapter 3: Modifying Advanced Properties ....................................................................................................................41
Overview...............................................................................................................................................................................42
Guidelines .....................................................................................................................................................................42
Twisted pair copper port................................................................................................................................................42
Accessing Advanced Properties...........................................................................................................................................43
802.3az EEE.........................................................................................................................................................................45
ARP Offload..........................................................................................................................................................................47
EEE Control..........................................................................................................................................................................48
Ethernet@WireSpeed...........................................................................................................................................................49
Flow Control .........................................................................................................................................................................51
Interrupt Moderation .............................................................................................................................................................53
IPv4 Checksum Offload........................................................................................................................................................54
Jumbo Mtu............................................................................................................................................................................56
Large Send Offload (IPv4)....................................................................................................................................................57
Large Send Offload v2 (IPv4) ...............................................................................................................................................59
Large Send Offload v2 (IPv6) ...............................................................................................................................................60
Contents
8
Network Address...................................................................................................................................................................61
NS Offload ............................................................................................................................................................................63
Priority & VLAN.....................................................................................................................................................................64
Receive Buffers ....................................................................................................................................................................66
Receive Side Scaling............................................................................................................................................................67
RSS Queues.........................................................................................................................................................................68
Speed & Duplex ....................................................................................................................................................................70
TCP/UDP Checksum Offload (IPv4).....................................................................................................................................72
TCP/UDP Checksum Offload (IPv6).....................................................................................................................................74
Virtual Machine Queues........................................................................................................................................................76
VLAN ID................................................................................................................................................................................77
VMQ Lookahead Split...........................................................................................................................................................78
VMQ VLAN Filtering..............................................................................................................................................................79
Chapter 4: Installing the Driver Software ........................................................................................................................81
Overview...............................................................................................................................................................................82
Guidelines......................................................................................................................................................................82
Installing Linux Driver ....................................................................................................................................................82
Downloading the Driver Software .........................................................................................................................................83
Accessing the Device Manager ............................................................................................................................................85
Accessing Device Manager on Windows Server 2008 R2, Server 2008, Vista, or 7.....................................................85
Accessing Device Manager on Windows Server 2003 and XP .....................................................................................86
Installing the Driver Software ................................................................................................................................................89
Installing the Driver Software on Windows Server 2008 R2, Server 2008, Vista, or 7 ..................................................89
Installing the Driver Software on Windows Server 2003 and XP...................................................................................92
Updating the Driver Software................................................................................................................................................96
Updating the Driver on Windows Server 2008 R2, Server 2008, Vista, or 7 ........................................................
.........96
Updating the Driver on Windows Server 2003 and XP..................................................................................................97
Chapter 5: Uninstalling the Driver Software ..................................................................................................................101
Overview.............................................................................................................................................................................102
Guidelines....................................................................................................................................................................102
Uninstalling the Driver Software..........................................................................................................................................103
Chapter 6: Troubleshooting ............................................................................................................................................105
Troubleshooting Checklist...................................................................................................................................................106
Checking a Port LED on the Adapter..................................................................................................................................107
Testing Network Connectivity .............................................................................................................................................108
Software Problems and Solutions.......................................................................................................................................109
Microsoft Remote Installation Service (RIS) Instructions.............................................................................................109
Windows Server 2003 .................................................................................................................................................109
Miscellaneous..............................................................................................................................................................109
Appendix A: Specifications ............................................................................................................................................111
Physical and Power Specifications .....................................................................................................................................111
Environmental Specifications..............................................................................................................................................112
Power Specifications...........................................................................................................................................................112
Performance Specification..................................................................................................................................................113
Optical Specifications..........................................................................................................................................................114
Appendix B: Cleaning Fiber Optic Connectors .............................................................................................................115
Overview.............................................................................................................................................................................116
Cleaning Fiber Optic Connectors Using a Cartridge-Type Cleaner ....................................................................................117
Cleaning Fiber Optic Connector Using a Swab ..................................................................................................................119
9
Figures
Figure 1: AT-2911SX/SC Adapter ........................................................................................................................................18
Figure 2: AT-2911LTX/LC Adapter.......................................................................................................................................19
Figure 3: SC Fiber Optic Connector .....................................................................................................................................19
Figure 4: LC Fiber Optic Connector......................................................................................................................................20
Figure 5: Twisted Pair Cable Port.........................................................................................................................................20
Figure 6: Pin and RJ-45 Connector Pin Layout ....................................................................................................................20
Figure 7: SFP Slot ................................................................................................................................................................21
Figure 8: AT-2911 Model Naming Conventions....................................................................................................................22
Figure 9: Removing the Low-Profile Bracket ........................................................................................................................33
Figure 10: Fastening Screws onto Standard Bracket ...........................................................................................................34
Figure 11: Removing the PC Cover......................................................................................................................................35
Figure 12: Removing the Faceplate From PCIe Slot............................................................................................................36
Figure 13: Inserting the Network Adapter Card ....................................................................................................................37
Figure 14: Securing the Adapter Card..................................................................................................................................37
Figure 15: Properties Window ..............................................................................................................................................43
Figure 16: Advanced Properties Window .............................................................................................................................44
Figure 17: 802.3az EEE Page ..............................................................................................................................................45
Figure 18: ARP Offload Page ...............................................................................................................................................47
Figure 19: EEE Control Page ...............................................................................................................................................48
Figure 20: Ethernet@WireSpeed Page ................................................................................................................................49
Figure 21: Flow Control Page...............................................................................................................................................51
Figure 22: Interrupt Moderation Page...................................................................................................................................53
Figure 23: IPv4 Checksum Offload Page ..........................................................................................
...................................54
Figure 24: Jumbo Mtu Page .................................................................................................................................................56
Figure 25: Large Send Offload (IPv4) Page .........................................................................................................................57
Figure 26: Large Send Offload v2 (IPv4) Page.....................................................................................................................59
Figure 27: Large Send Offload (IPv6) Page .........................................................................................................................60
Figure 28: Network Address Page........................................................................................................................................61
Figure 29: NS Offload Page .................................................................................................................................................63
Figure 30: Priority & VLAN Page ..........................................................................................................................................64
Figure 31: Receive Buffers Page..........................................................................................................................................66
Figure 32: Receive Side Scaling Page .................................................................................................................................67
Figure 33: RSS Queues Page ..............................................................................................................................................68
Figure 34: Speed & Duplex Page .........................................................................................................................................70
Figure 35: TCP/UDP Checksum Offload (IPv4) Page ..........................................................................................................72
Figure 36: TCP/UDP Checksum Offload (IPv6) Page ..........................................................................................................74
Figure 37: Virtual Machine Queues Page.............................................................................................................................76
Figure 38: VLAN ID Page .....................................................................................................................................................77
Figure 39: VMQ Lookahead Split Page ................................................................................................................................78
Figure 40: VMQ VLAN Filtering Page...................................................................................................................................79
Figure 41: Software Downloads Search Result Example .....................................................................................................83
Figure 42: Specifying the Folder for Unzipped Files.............................................................................................................84
Figure 43: System Window on Windows Server 2008 R2, Server 2008, Vista, and 7 .........................................................85
Figure 44: Device Manager Window on Windows Server 2008 R2, Sever 2008, Vista, and 7 ............................................86
Figure 45: System Properties Window on Windows Server 2003 and XP ...........................................................................87
Figure 46: Hardware Page on Windows Server 2003 and XP..............................................................................................87
Figure 47: Device Manager Window on Windows Server 2003 and XP...............................................................................88
Figure 48: Ethernet Controller on Windows Server 2008 R2, Server 2008, Vista, and 7.....................................................90
Figure 49: Update Driver Software Window on Windows Server 2008 R2, Server 2008, Vista, and 7................................90
Figure 50: Update Device Software Window on Windows Server 2008 R2, Server 2008, Vista, and 7...............................91
Figures
10
Figure 51: Update Device Software Window on Windows Server 2008 R2, Server 2008, Vista, and 7...............................92
Figure 52: Ethernet Controller on Windows Server 2003 and XP.........................................................................................93
Figure 53: Hardware Update Wizard 1 .................................................................................................................................93
Figure 54: Hardware Update Wizard 2 .................................................................................................................................94
Figure 55: Hardware Update Wizard 3 .................................................................................................................................95
Figure 56: Hardware Update Wizard 4 .................................................................................................................................95
Figure 57: Device Manager with an Expanded List on Windows Server 2008 R2, Server 2008, Vista and 7 ......................97
Figure 58: Network Adapters on Windows Server 2003 & XP..............................................................................................98
Figure 59: Confirm Device Uninstall Window......................................................................................................................103
Figure 60: Command Window with ping displayed .............................................................................................................108
Figure 61: Ferrule in an SC Connector Plug.......................................................................................................................116
Figure 62: Unclean and Clean Ferrule................................................................................................................................116
Figure 63: Cartridge Cleaner ..............................................................................................................................................117
Figure 64: Rubbing the Ferrule Tip on the Cleaning Surface .............................................................................................117
Figure 65: Lint-Free and Alcohol-Free Swabs ....................................................................................................................119
Figure 66: Cleaning a Recessed Ferrule ............................................................................................................................119
11
Tables
Table 1: LED Status ............................................................................................................................................................21
Table 2: AT-2911 Model Naming Conventions ....................................................................................................................22
Table 3: 1000BASE-X Fiber Optic Cable Specifications .....................................................................................................39
Table 4: Physical Specifications ........................................................................................................................................111
Table 5: Environmental Specifications ...............................................................................................................................112
Table 6: Power Specifications ...........................................................................................................................................112
Table 7: Power Specifications ...........................................................................................................................................113
Table 8: Optical Specifications ..........................................................................................................................................114
Tables
12
13
Preface
This manual is the installation and user’s guide for the AT-2911 Series
Gigabit Ethernet Network Adapters. The instructions in this guide explain
how to install the network adapter on a desktop computer, install and
uninstall the driver software, and configure the driver software. This
preface contains the following sections:
“Safety Symbols Used in this Document” on page 14
“Contacting Allied Telesis” on page 15
Preface
14
Safety Symbols Used in this Document
This document uses the following conventions:
Note
Notes provide additional information.
Caution
Cautions inform you that performing or omitting a specific action
may result in equipment damage or loss of data.
Warning
Warnings inform you that performing or omitting a specific action
may result in bodily injury.
Warning
Warnings inform you that an eye and skin hazard exists due to the
presence of a Class 1 laser device.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide
15
Contacting Allied Telesis
If you need assistance with this product, you may contact Allied Telesis
technical support by going to the Support & Services section of the Allied
Telesis web site at www.alliedtelesis.com/support. You can find links for
the following services on this page:
24/7 Online Support - Enter our interactive support center to
search for answers to your questions in our knowledge database,
check support tickets, learn about Return Merchandise
Authorization (RMA), and contact Allied Telesis technical experts.
USA and EMEA phone support - Select the phone number that
best fits your location and customer type.
Hardware warranty information - Learn about Allied Telesis
warranties and register your product online.
Replacement Services - Submit an RMA request via our interactive
support center.
Documentation - View the most recent installation guides, user
guides, software release notes, white papers and data sheets for
your product.
Software Updates - Download the latest software releases for your
product.
For sales or corporate contact information, go to
www.alliedtelesis.com/purchase and select your region.
Preface
16
17
Chapter 1
Overview
This chapter contains an overview for the AT-2911 Series Gigabit Ethernet
Network Adapters and includes the following sections:
“Physical Description” on page 18
“Model Naming Conventions” on page 22
“Supported Operating Systems” on page 23
“Features” on page 24
“Broadcom Utilities” on page 25
“Broadcom Documentation” on page 26
“Contents of Your Shipment” on page 27
“Warranty Registration” on page 28
Chapter 1: Overview
18
Physical Description
The AT-2911 Series Gigabit Ethernet Network Adapters are integrated
Ethernet network interface cards based on Broadcom’s BCM5718 chipset
with a PCI Express (PCIe) x1 version 2 interface.
The AT-2911 series adapter connects a PCIe compliant computer to a
Gigabit Ethernet network. Allied Telesis offers models equipped with a
single port interface or dual port interface in the AT-2911 series.
The AT-2911 adapter is equipped with single or dual fiber optic connector,
copper connector, SFP slot, or a combination of these connectors.
AT-2911 Series
Single Port
Adapters
The following AT-2911 series models are equipped with a single port
interface:
AT-2911SX/SC
AT-2911SX/LC
AT-2911LX/SC
AT-2911LX/LC
AT-2911SFP
The AT-2911SX/SC adapter card is shown in Figure 1.
Figure 1. AT-2911SX/SC Adapter
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide
19
AT-2911 Series
Dual Port
Adapters
The following AT-2911 series models are equipped with a dual port
interface:
AT-2911STX/SC
AT-2911STX/LC
AT-2911LTX/SC
AT-2911LTX/LC
AT-2911LX/2LC
AT-2911SX/2LC
AT-2911SFP/2
AT-2911T/2
The AT-2911LTX/LC adapter is shown in Figure 2.
Figure 2. AT-2911LTX/LC Adapter
SC Fiber Optic
Connector
The AT-2911SX/SC, AT-2911LX/SC, AT-2911STX/SC, and
AT-2911LTX/SC adapters are equipped with a 1000BASE-SX or
1000BASE-LX SC fiber optic connector for attaching to a compatible link
partner.
The SC fiber optic connector is shown in Figure 3.
Figure 3. SC Fiber Optic Connector
Chapter 1: Overview
20
To connect the adapter to a network cable, you must have a fiber optic
network cable with the SC connector. For more information, see
“1000BASE-X Fiber Optic Cable Specifications” on page 39.
LC Fiber Optic
Connector
The AT-2911SX/LC, AT-2911LX/LC, AT-2911STX/LC, and
AT-2911LTX/LC adapters are equipped with a 1000BASE-SX or
1000BASE-LX LC fiber optic connector for attaching to a compatible link
partner. The AT-2911LX/2LC and AT-2911SX/2LC adapters have two LC
connectors.
The LC fiber optic connector is shown in Figure 4.
Figure 4. LC Fiber Optic Connector
To connect the adapter to a network cable, you must have a fiber optic
network cable with the LC connector.
Twisted Pair
Copper Port
The AT-2911STX/SC, AT-2911STX/LC, AT-2911LTX/LC adapters are
equipped with a port for a 10/100/1000BASE-T twisted pair cable.
The AT-2911T/2 adapter has two ports.
The twisted pair cable port is shown in Figure 7.
Figure 5. Twisted Pair Cable Port
The pin layout to a port and RJ-45 connector is illustrated in Figure 6.
Figure 6. Pin and RJ-45 Connector Pin Layout
SFP Slot The AT-2911SFP adapter has an SFP slot that you can plug in an SFP
transceiver to connect the adapter to a compatible link partner. The AT-
2911SFP/2 adapter has two SFP slots.
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Allied Telesis AT-2911LTX/LC User manual

Category
Network media converters
Type
User manual

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