Allied Telesis AT-2914SX/SC Installation and User Manual

Brand: Allied Telesis

Model: AT-2914SX/SC

Category: Network media converters

Type: Installation and User Manual

This manual is also suitable for

613-002358 Rev. A

2914 Series

Fiber Network Adapters with Wake on LAN (WoL)

AT-2914SX/SC

AT-2914SX/LC

AT-2914SP

Installation and User’s Guide

Microsoft and Internet Explorer are registered trademarks of Microsoft Corporation. Netscape Navigator is a registered

trademark of Netscape Communications Corporation. All other product names, company names, logos or other

designations mentioned herein are trademarks or registered trademarks of their respective owners.

Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document

without prior written notice. The information provided herein is subject to change without notice. In no event shall Allied

Telesis, Inc. be liable for any incidental, special, indirect, or consequential damages whatsoever, including but not limited to

lost profits, arising out of or related to this manual or the information contained herein, even if Allied Telesis, Inc. has been

advised of, known, or should have known, the possibility of such damages.

Electrical Safety and Emissions

Standards

This product meets the following standards:

Federal Communications Commission Interference Statement

Declaration of Conformity

Manufacturer Name: Allied Telesis, Inc.

Declares that the product: Fiber Network Adapter with WoL

Model Number: AT-2914SX/SC, AT-2914SX/LC, AT-2914SP

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) this device must accept

any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses and can

radiate radio frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment

off and on, the user is encouraged to try to correct the interference by one of the following

measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

Consult the dealer or an experienced radio/TV technician for help.

Caution

Any changes or modifications not expressly approved by the party responsible for compliance

could void the user's authority to operate this equipment.  E80

Avertissement

Les changements ou modifications non expressément approuvés par la partie responsable de

la conformité pourraient annuler l'autorité de l'utilisateur à utiliser cet équipement.  E80

This transmitter must not be co-located or operating in conjunction with any other antenna or

transmitter.

The band from 5600-5650MHz will be disabled by the software during the manufacturing and

cannot be changed by the end user. This device meets all the other requirements specified in

Part 15E, Section 15.407 of the FCC Rules.

Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled

environment. This equipment should be installed and operated with minimum distance 20cm

between the radiator & your body.

European Union Restriction of the Use of Certain Hazardous

Substances (RoHS) in Electrical and Electronic Equipment

This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the

Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment. Allied

Telesis ensures RoHS conformance by requiring supplier Declarations of Conformity, monitoring

incoming materials, and maintaining manufacturing process controls.

Note

For additional regulatory statements, refer to Appendix B, ”Regulatory Statements” on page

93.

Safety and Electromagnetic Emissions Certificates

Standard Compliance

RoHs compliant

European Union RoHS (Directive 2011/65/EU of the European Parliament and of the Council

of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and

electronic equipment.)

Certificates

CE

VCCI Class B

C-TICK

Electromagnetic Compatibility (EMC)

VCCI Class B

C-TICK

Radio Equipment

EN55032 Class B

EN55035 Class B

FCC Class B

Safety

UL1950

CSA22.2 No.950

Translated Safety Statements

Important: The  indicates that a translation of the safety statement is available in a PDF document

titled “Translated Safety Statements” on the Allied Telesis website at www.alliedtelesis.com/

support.

Contents

Preface ..................................................................................................................................................................................9

Safety Symbols Used in this Document................................................................................................................................10

Contacting Allied Telesis ......................................................................................................................................................11

Chapter 1: Introduction .....................................................................................................................................................13

Description............................................................................................................................................................................14

2914 Series Network Adapter Models...........................................................................................................................15

SC Optical Fiber Connector...........................................................................................................................................15

LC Fiber Optic Adapter..................................................................................................................................................15

SFP Slot ........................................................................................................................................................................15

LED ...............................................................................................................................................................................16

Model Naming Conventions..................................................................................................................................................17

Supported Operating Systems .............................................................................................................................................18

Accessing Documents ..........................................................................................................................................................19

Allied Telesis Documents ..............................................................................................................................................19

Contents of Your Shipment ..................................................................................................................................................20

Warranty Registration...........................................................................................................................................................21

Chapter 2: Installing the Hardware ..................................................................................................................................23

System Requirements ..........................................................................................................................................................24

Reviewing Safety Precautions..............................................................................................................................................25

Pre-Installation Checklist ......................................................................................................................................................27

Replacing the Bracket ..........................................................................................................................................................28

Installing a Network Adapter.................................................................................................................................................30

Connecting the Network Cables ...........................................................................................................................................34

Connecting a Fiber Optic Network Cable ......................................................................................................................34

Connecting an SFP Transceiver....................................................................................................................................34

Chapter 3: Installing the Driver Software ........................................................................................................................37

Overview...............................................................................................................................................................................38

Guidelines .....................................................................................................................................................................38

Installing the Driver Using Device Manager ..................................................................................................................38

Installing the Driver Using the Silent Installation Method ..............................................................................................38

Downloading the Driver Software .........................................................................................................................................39

Accessing Device Manager ..................................................................................................................................................41

Accessing Device Manager on Windows 8 and Windows 10........................................................................................41

Accessing Device Manager on Windows 7 ...................................................................................................................41

Installing the Driver Software................................................................................................................................................42

Updating the Driver Software................................................................................................................................................45

Performing the Silent Installation..........................................................................................................................................46

Installing the Driver Silently ...........................................................................................................................................46

Viewing Supported DPInst Options ...............................................................................................................................47

Chapter 4: Modifying Advanced Properties ....................................................................................................................49

Overview...............................................................................................................................................................................50

Guidelines .....................................................................................................................................................................50

Accessing Advanced Properties...........................................................................................................................................51

802.3az EEE.........................................................................................................................................................................52

ARP Offload..........................................................................................................................................................................53

Ethernet@WireSpeed...........................................................................................................................................................54

Flow Control .........................................................................................................................................................................55

2914 Series Fiber Network Adapters with WoL Installation and User’s Guide

Interrupt Moderation .............................................................................................................................................................57

Jumbo Mtu ............................................................................................................................................................................58

Large Send Offload v2 (IPv4) ...............................................................................................................................................59

Large Send Offload v2 (IPv6) ...............................................................................................................................................61

Maximum Number of RSS Queues.......................................................................................................................................62

Network Address...................................................................................................................................................................64

NS Offload ............................................................................................................................................................................66

Priority & VLAN.....................................................................................................................................................................67

Receive Side Scaling............................................................................................................................................................69

Speed & Duplex....................................................................................................................................................................70

TCP/UDP Checksum Offload (IPv4).....................................................................................................................................72

TCP/UDP Checksum Offload (IPv6).....................................................................................................................................74

VLAN ID................................................................................................................................................................................76

Wake on Magic Packet .........................................................................................................................................................77

Wake on Pattern Match ........................................................................................................................................................78

WOL Speed ..........................................................................................................................................................................79

Chapter 5: Uninstalling the Driver Software ....................................................................................................................81

Overview...............................................................................................................................................................................82

Guidelines......................................................................................................................................................................82

Uninstalling the Driver Software Using Device Manager ......................................................................................................83

Uninstalling the Driver Software Silently...............................................................................................................................84

Chapter 6: Troubleshooting ..............................................................................................................................................85

Checking the Port LED on the Adapter.................................................................................................................................86

Troubleshooting Checklist.....................................................................................................................................................87

Testing Network Connectivity ...............................................................................................................................................88

Windows ........................................................................................................................................................................88

Linux ..............................................................................................................................................................................89

Appendix A: Specifications ..............................................................................................................................................91

Physical Specifications .........................................................................................................................................................91

Environmental Specifications................................................................................................................................................91

Power Specifications.............................................................................................................................................................91

Optical Specifications............................................................................................................................................................91

SX..................................................................................................................................................................................91

LX ..................................................................................................................................................................................91

Appendix B: Regulatory Statements ................................................................................................................................93

Federal Communication Commission Interference Statement .............................................................................................94

Radiation Exposure Statement...............................................................................................................................95

Country Code Selection (WiFi Devices) .................................................................................................................95

Industry Canada Statement ..................................................................................................................................................96

Caution: ..................................................................................................................................................................96

Avertissement:........................................................................................................................................................96

Radiation Exposure Statement:..............................................................................................................................97

Déclaration d'exposition aux radiations: .................................................................................................................97

Professional Installation Instruction:.......................................................................................................................97

Instructions d'installation professionnelle: ..............................................................................................................98

Europe - EU Declaration of Conformity.................................................................................................................................99

Europe – EU Declaration of Conformity.........................................................................................................................99

Appendix C: Cleaning Fiber Optic Connectors .............................................................................................................103

Overview.............................................................................................................................................................................104

Guidelines....................................................................................................................................................................104

Cleaning Using a Cartridge-Type Cleaner..........................................................................................................................105

Cleaning Using a Swab.......................................................................................................................................................107

Preface

This manual is the installation and user’s guide for the 2914 Series Fiber

Network Adapters with WoL. The network adapters included in this series

are:

AT-2914SX/SC

AT-2914SX/LC

AT-2914SP

The Preface contains the following sections:

“Safety Symbols Used in this Document” on page 10

“Contacting Allied Telesis” on page 11

2914 Series Fiber Network Adapters with WoL Installation and User’s Guide

Safety Symbols Used in this Document

This document uses the following conventions:

Note

Notes provide additional information.

Caution

Cautions inform you that performing or omitting a specific action

may result in equipment damage or loss of data.

Warning

Warnings inform you that performing or omitting a specific action

may result in bodily injury.

Warning

Warnings inform you that an eye and skin hazard exists due to the

presence of a Class 1 laser device.

Preface

Contacting Allied Telesis

If you need assistance with this product, you may contact Allied Telesis

technical support by going to the Support & Services section of the Allied

Telesis web site at www.alliedtelesis.com/support. You can find links for

the following services on this page:

24/7 Online Support - Enter our interactive support

center to search for answers to your questions in our

knowledge database, check support tickets, learn

about Return Merchandise Authorization (RMA), and

contact Allied Telesis technical experts.

USA and EMEA phone support - Select the phone

number that best fits your location and customer type.

Hardware warranty information - Learn about Allied

Telesis warranties and register your product online.

Replacement Services - Submit an RMA request via

our interactive support center.

Documentation - View the most recent installation

guides, user guides, software release notes, white

papers and data sheets for your product.

Software Updates - Download the latest software

releases for your product.

For sales or corporate contact information, go to

www.alliedtelesis.com/purchase and select your region.

2914 Series Fiber Network Adapters with WoL Installation and User’s Guide

Chapter 1

Introduction

This chapter provides an introduction to the 2914 Series Fiber Network

Adapters with WoL.

This chapter contains the following sections:

“Description” on page 14

“Model Naming Conventions” on page 17

“Supported Operating Systems” on page 18

“Accessing Documents” on page 19

“Contents of Your Shipment” on page 20

“Warranty Registration” on page 21

2914 Series Fiber Network Adapters with WoL Installation and User’s Guide

Description

The 2914 series fiber network adapters are 100/1000Mb Ethernet PCI

Express (PCIe) cards developed based on a Marvell 88E6320 switch chip

and Broadcom’s BCM57762 network controller. The 2914 series network

adapter is equipped with one fiber optic port or SFP slot and supports the

Wak-on-LAN (WoL) feature.

The AT-2914SX/SC and AT-2914SX/LC models are Gigabit Ethernet

network adapters operating at 1000Mbs; the AT-2914SP model can

operate at 100 Mbs or 1000 Mbs depending on the SFP type in use.

Wake-on-LAN (WoL) is a protocol for remotely turning on a computer in a

low power mode with a network message. A magic packet is a network

message that a WoL-enabled computer receives and wakes up when the

computer’s MAC address matches one in the magic packet.

After physically installing the 2914 series network adapters on your

Windows operating system, you must install driver software. To install

driver software, see Chapter 3, “Installing the Driver Software” on page 37.

Note

You do not need to install driver software for Linux system because

Linux has inbox drivers for the 2914 series network adapters.

Figure 1 shows the AT-2914SX/SC model.

Figure 1. AT-2914 Network Adapter

Chapter 1: Introduction

2914 Series

Network Adapter

Models

The AT-2914 series includes the following models:

AT-2914SX/SC

AT-2914SX/LC

AT-2914SP

SC Optical Fiber

Connector

The AT-2914SX/SC network adapter is equipped with a 1000BASE-SX

port with the SC connector.

The SC connector is shown in Figure 2.

Figure 2. SC Optical Fiber Connector

To connect the SC optical fiber connector to a network cable, you must

have a fiber optic network cable with the SC connector.

LC Fiber Optic

Adapter

The AT-2914SX/LC network adapter is equipped with a 1000BASE-SX

port with the LC connector.

The LC connector is shown in Figure 3.

Figure 3. LC Optical Fiber Connector

SFP Slot The AT-2914SP network adapter has an SFP slot that you can plug in an

SFP transceiver to connect the network adapter to a compatible link

partner. The link connected through the SFP slot operates at either

100Mbps or 1000Mbps (depending upon the speed of the installed SFP)

and only in full-duplex mode.

Note

An SFP transceiver must be purchased separately. For a list of

supported transceivers, contact your Allied Telesis distributor or

reseller.

2914 Series Fiber Network Adapters with WoL Installation and User’s Guide

The SFP slot is shown in Figure 4.

Figure 4. SFP Slot

LED The 2914 series network adapters come with one LED as shown in

Figure 5. The LED indicates the link and activity status of the port.

Figure 5. LED’s on the Copper Port

Table 1 describes the link states that the LED indicates.

Table 1. LED Status

State Description

On Valid link.

Off No link.

Flashing The port is receiving or transmitting network packets.

LED

Chapter 1: Introduction

Model Naming Conventions

The hardware features of the 2914 series network adapters are

represented by the letters and numbers in the model names. The

conventions for the 2914 series network adapters are identified in

Figure 6.

Figure 6. 2914 Series Model Naming Conventions

The conventions are defined in Table 2.

.Table 2. 2914 Series Model Naming Conventions

Convention Definition

1 Indicates the product name

2 Identifies the type of the port. The following is a list of

options:

SX/SC - port of 1000BASE-SX (short haul) fiber

optic cable with an SC connector

SX/LC - port of 1000BASE-SX (short haul) fiber

optic cable with an LC connector

SP - SFP slot

2914 Series Fiber Network Adapters with WoL Installation and User’s Guide

Supported Operating Systems

The following list shows the supported operating systems:

Windows 10 in 32-bit and 64-bit; Microsoft certified

Windows 8/8.1 in 32-bit and 64-bit; Microsoft certified

Windows 7 in 32-bit and 64-bit; Microsoft certified

Linux 2.6

The 2914 series network adapter that is installed on Linux systems uses

Linux inbox driver software to operate so that you do not need to install

driver software for Linux systems. A driver supplied with an operating

system is called an inbox driver.

For Windows Operating Systems, you must install driver software for the

2914 series network adapter. To install driver software for Windows

Operating Systems, see Chapter 3, “Installing the Driver Software” on

page 37.

Chapter 1: Introduction

Accessing Documents

Documents for the 2914 series network adapters are available at Allied

Telesis websites.

Allied Telesis

Documents

To access documents for 2914 series network adapters, do the following:

1. Open a web browser, such as Internet Explorer or FireFox, on your

system and enter the following:

http://www.alliedtelesis.com/

The Allied Telesis home page is displayed.

2. Enter “2914” in the search box and press the enter key.

3. Click “2914” from the search results.

The 2914 series product page is displayed.

4. Click one of the listed documents.

The content of the document is displayed.

2914 Series Fiber Network Adapters with WoL Installation and User’s Guide

Contents of Your Shipment

The following items are Included with your network adapter:

Antistatic bag

The network adapter is shipped in an antistatic bag. It protects the

network adapter when stored or shipped. Keep the network adapter in

its packaging until ready for installation.

Standard-profile bracket

The standard-profile bracket is longer than the low-profile bracket. The

2914 series network adapters are shipped with a low-profile bracket

attached.

Note

The 2914 series network adapter is not shipped with a software

driver CD. You must download the driver software for Windows from

the Allied Telesis website. See Chapter 3, “Downloading the Driver

Software” on page 39.

Inform your network equipment supplier of any missing or damaged items.

If you need to return the module, you must pack it in the original (or

equivalent) packing material or the warranty will be voided. See

“Contacting Allied Telesis” on page 11.

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Allied Telesis AT-2914SX/SC Installation and User Manual

Brand: Allied Telesis

Model: AT-2914SX/SC

Category: Network media converters

Type: Installation and User Manual

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