Welcome!
Thanks for choosing Sprint. Use this guide to get started with Sprint Prepaid
and your Moto G.
Visit sprint.com/prepaidsupport for ongoing support and resources. There, you’ll ind
user guides, tutorials, and more to help you get the most out of your phone.
Note: Available applications and services are subject to change at any time.
Your Moto G
Headphone Jack
Power Key
Volume Key
Microphone
Micro USB /
Charger
Recent Apps
Home
Back
Front Camera Back Camera
Speaker
Flash
Activate and Set Up Your Phone
Set Up Your Phone on Sprint Prepaid
1. From your computer’s browser, visit
sprint.com/prepaidactivate.
2. Choose an activation option and click Next.
3. Enter your ZIP code and click Next.
4. When prompted, enter the MEID (DEC) serial
number printed on the label on your phone’s
packaging.
5. Follow the instructions to select a plan and
payment method.
• If you’re swapping phones or bringing your
number over from a dierent carrier, follow
the prompts to sign in or provide additional
information.
Charge the Battery
1. Insert the small end of the charger cable into
the micro USB/charger jack at the bottom of
the phone.
2. Plug the charger into a standard AC power outlet.
Turn the Phone On
• Press and hold the Power key.
Unlock the Screen
• Drag the lock icon in any direction to unlock
the screen.
Activate Your Phone and Complete the
Setup Screens
1. Press and hold the Power key to turn the
phone on.
2. When you see the Welcome screen, select a
language and tap Start to begin the setup screens.
3. Follow the prompts on the next few screens
to get your phone set up.
• Privacy - Select your options and tap Accept and
continue to continue.
• Got Google? -
Create or sign in to a Google
Account. Select additional Google preferences,
including Google Location options, as prompted.
• Wi-Fi - Follow the prompts to sign in to an
available Wi-Fi network.
• Motorola Migrate - Follow the prompts if you
want to use Motorola Migrate to move content
from your previous Android phone to your
Moto G.
4. Make a phone call to conirm your phone’s
activation. If your phone is still not activated, visit
sprint.com/prepaidsupport for assistance.
If you do not have access to the Internet, call
Sprint Customer Service at 1-855-639-4644 from
another phone.
* You do not need to sign up for a Google Account to
use your phone; however, to download content from
the Google Play™ Store app, you must link your phone
to a Google Account.
The services described in this guide may require a
subscription to a service plan and/or may incur additional
charges. Not all services will work on all phones. See
sprint.com/prepaidcoverage for more details.
Portions of this guide are reproductions of work created
and shared by Google and used according to terms
described in the Creative Commons 3.0 Attribution License.
Important Privacy Message.
This phone is capable of
determining its/your geographical location. To set controls
for access and use of your location information by others,
from home, lick the status bar down and
touch > >
Location access
, and then select your
location options from the list. Follow any applicable
prompts These settings for the use of location information
can be turned on and o. For some applications and
services you select, a phone must be turned on and set to
allow collection of location information in order to function.
Please be advised that if you use a third-party application,
the application may collect your personal information
or require Sprint to disclose your customer information,
including location information (when applicable), to the
application provider or some other third party. Sprint’s
policies do not apply to these third-party applications.
Please carefully review the application’s terms of use and/
or the application provider’s policies for more information
about how the application will collect, access, use or
disclose your information before using a third-party
application. Terms of use and other policies usually are
available on the application provider’s website.
©2014 Sprint. Sprint and the logo are trademarks of Sprint.
MOTOROLA and the Stylized M Logo are trademarks or
registered trademarks of Motorola Trademark Holdings,
LLC. Google, Android, Google Play and other marks are
trademarks of Google Inc. The Android robot is reproduced
or modiied from work created and shared by Google
and used according to terms described in the Creative
Commons 3.0 Attribution License. All other product or
service names are the property of their respective owners.
Screen images simulated. Appearance of device may vary.
Home Screen & Settings
The home screen is what you see when you irst
turn on your phone. From here, you can explore
apps and more.
• Touch: Touch to choose something. Touch and
hold to see options. Drag around or lick to move
faster. Or, pinch to zoom some screens.
• Customize: Change Wi-Fi, brightness, and
more lick the status bar down and touch .
Touch for more settings.
• Add shortcuts & widgets: Touch Apps , touch
and hold an app or widget, then drag it to your
home screen. (To see widgets, touch Apps >
WIDGETS at the top.)
StatusNotifications
Slide down to
open menu
Apps Launcher
Touch to
show apps screen
Dock Menu
Touch to
open apps
Apps Shortcuts
Touch to open
Apps tab Widgets tab
Slide for more screens
Slide for more apps
Apps
Open Apps from the Home Screen or the
Apps Screen
• Touch an app shortcut from the home screen to
open the app.
• If an app isn’t on a home screen, touch Apps
and then touch the icon from the apps screen.
Get
Started
All you need to know to get going.
