QuCPE-303x
QuCPE-3032
QuCPE-3034
User Guide
Document Version: 1
16/12/2021
Contents
1. Preface
About This Guide........................................................................................................................................................3
Audience..................................................................................................................................................................... 3
Document Conventions.............................................................................................................................................3
2. Product Overview
About the QuCPE-303x.............................................................................................................................................. 4
Hardware Specications............................................................................................................................................4
Package Contents...................................................................................................................................................... 5
Components............................................................................................................................................................... 6
Front Panel.............................................................................................................................................................6
Rear Panel.............................................................................................................................................................. 7
System Board.........................................................................................................................................................7
Safety Information.....................................................................................................................................................8
Installation Requirements........................................................................................................................................ 9
3. Installation and Conguration
Hardware Installation..............................................................................................................................................10
Installing M.2 Solid-State Drives........................................................................................................................10
Replacing Memory Modules.............................................................................................................................. 13
QNE Installation....................................................................................................................................................... 17
Installing QNE Using Stand-Alone Mode..........................................................................................................18
Installing QNE Using Cloud Management Mode............................................................................................ 19
4. Basic Operations
Buttons......................................................................................................................................................................21
Power Button.......................................................................................................................................................21
Reset Button........................................................................................................................................................ 21
LCD Panel..................................................................................................................................................................22
Viewing TCP/IP Settings..................................................................................................................................... 22
LEDs...................................................................................................................................................................... 22
Audio Alert........................................................................................................................................................... 23
5. Troubleshooting
Forcing Qnder Pro and myQNAPcloud to Locate the Device........................................................................... 24
Support and Other Resources................................................................................................................................24
6. Glossary
myQNAPcloud.......................................................................................................................................................... 25
myQNAPcloud Link..................................................................................................................................................25
Qnder Pro............................................................................................................................................................... 25
QNE............................................................................................................................................................................25
7. Notices
Limited Warranty..................................................................................................................................................... 26
Disclaimer................................................................................................................................................................. 26
GNU Public License..................................................................................................................................................26
CE Notice...................................................................................................................................................................34
UKCA Notice..............................................................................................................................................................34
FCC Notice.................................................................................................................................................................34
QuCPE-303x User Guide
1
VCCI Notice............................................................................................................................................................... 35
BSMI Notice.............................................................................................................................................................. 35
SJ/T 11364-2006........................................................................................................................................................35
2
1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default conguration settings and other supplementary
information.
Important notes provide information on required conguration settings and
other critical information.
Tips provide recommendations or alternative methods of performing tasks or
conguring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
QuCPE-303x User Guide
Preface 3
2. Product Overview
This chapter provides basic information about the QNAP device.
About the QuCPE-303x
The QuCPE-303x Network Virtualization Premise Equipment is a universal virtualization platform specically
designed for SMBs. The QuCPE-303x adopts powerful Intel® Atom® multi-core processors that support
Intel® QAT, Smart NIC SR-IOV and DPDK hardware acceleration technologies. With enhanced bandwidth and
computing performance for running multiple VMs and VNFs, the QuCPE-303x is suitable for multi-user and
multi-tasking business applications. The QuCPE-303x also features the QNE Network OS for chaining VNF
services and AMIZ Cloud for centralizing device deployment and management to realize exible Zero Touch
Provisioning.
Hardware Specications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specications are subject to change without prior notice. To see the latest
specications, go to https://www.qnap.com.
Ordering P/N Memory
QuCPE-3032-C3558R-8G 8 GB
QuCPE-3034-C3758R-16G 16 GB
Component QuCPE-3032-C3558R-8G QuCPE-3034-C3758R-16G
Processor
CPU Intel® Atom® C3558R Intel® Atom® C3758R
Frequency 4-core 2.4 GHz 8-core 2.4 GHz
Architecture x86 64-bit
Encryption engine AES-NI
Memory
Pre-installed
memory
8 GB RAM: 1 x 8 GB DDR4 2400 MHz Non-
ECC UDIMM
16 GB RAM: 2 x 8 GB DDR4 2400 MHz
Non-ECC UDIMM
Memory slots 2 x 288pin DDR4-2400 UDIMM
Note
Use only QNAP memory modules to maintain system performance
and stability. For devices with more than one memory slot, use
QNAP modules with identical specications.
Using unsupported modules may degrade performance, cause
errors, or prevent the operating system from starting.
Maximum memory UDIMM: 64 GB RAM: 2 x 32 GB
QuCPE-303x User Guide
Product Overview 4
Component QuCPE-3032-C3558R-8G QuCPE-3034-C3758R-16G
Storage
M.2 SSD slots 2 x NVMe
M.2 SSD form factor 2280
M.2 for 4G/5G
modules
1 x M.2 3052 PCIe slot
Note
For the list of compatible modules, go to https://www.qnap.com/
compatibility.
Network
10 Gigabit Ethernet
ports
2 x 10 GbE SFP+ 4 x 10 GbE SFP+
2.5 Gigabit Ethernet
ports
8 x 2.5 GbE RJ45
External I/O Ports & Expansion Slots
USB ports 1 x USB 2.0 Type-A
1 x USB 3.2 Gen 1 Type-A
Interface
Display panel Monochrome backlit LCD display
Buttons • Enter
• Select
• Power
Dimensions
Form factor Compact
Dimensions (H x W
x D)
46.65 x 285 x 236.6 mm
(1.87 x 11.22 x 9.31 in)
Net weight 2.17 kg (4.78 lbs)
Others
Power
consumption
60W
System battery CR2032 lithium battery (3V, 225 mAh)
Fans 2 x 40 mm, 12V DC smart fan
Operating
temperature
0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Tip
For the list of compatible drive models and expansion cards, go to https://www.qnap.com/
compatibility.
Package Contents
Item Quantity
QuCPE-303x 1
QuCPE-303x User Guide
Product Overview 5
Item Quantity
Power cord 1
Ethernet cables 1 x 1GbE (RJ45)
Quick Installation Guide (QIG) 1
Components
Front Panel
No. Component No. Component
1 Power LED 9 2.5 Gigabit Ethernet activity LED
2 Drive LED 10 10 Gigabit Ethernet speed LED
3 LCD panel 11 10 Gigabit Ethernet activity LED
4 LCD enter button 12 USB 3.2 Gen 1 Type-A port
5 USB 2.0 Type-A port 13 LCD select button
6 10 Gigabit Ethernet ports (SFP+) 14 Warning LED
7 2.5 Gigabit Ethernet ports (RJ45) 15 Reset button
8 2.5 Gigabit Ethernet speed LED - -
QuCPE-303x User Guide
Product Overview 6
Rear Panel
No. Component No. Component
1 Power button 3 Kensington security slot
2 RJ45 console port 4 Power input
System Board
QuCPE-303x User Guide
Product Overview 7
No. Component No. Component
1 System fan 1 4 M.2 SSD slot
Note
This slot is reserved for 5G/LTE
module extensions.
2 Memory slots 5 M.2 SSD slot 2
3 M.2 SSD slot 1 6 System fan 2
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operation.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualied, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of re or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
QuCPE-303x User Guide
Product Overview 8
•
Moving components: Keep your body parts away from other moving components.
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
Hardware and peripherals • Storage drives
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Flat head screwdriver
• Anti-static wrist strap
QuCPE-303x User Guide
Product Overview 9
3. Installation and Conguration
This chapter provides specic hardware and rmware installation and conguration steps.
Hardware Installation
This section provides information on installing drives and memory modules.
Installing M.2 Solid-State Drives
The QuCPE-303x series has two M.2 SSD slots on the System Board. For a list of compatible M.2 SSDs, go to
http://www.qnap.com/compatibility.
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
Note
• QNAP recommends installing heatsinks on the M.2 SSD controllers to enhance cooling
eciency and to ensure consistent performance.
• Before installing non-QNAP heatsinks, ensure that they are of the appropriate size and
shape.
1. Power o the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Loosen the screws.
QuCPE-303x User Guide
Installation and Conguration 10
b. Slide the cover back.
5. Install a heatsink on the M.2 SSD.
a. Locate the controller on the M.2 SSD.
Note
The controller location varies depending on the model and manufacturer of the M.2 SSD.
For details, refer to the documentation or contact the manufacturer.
6. Install the M.2 SSD.
a. Verify the M.2 SSD connector is aligned with the slot.
b. Carefully press down the M.2 SSD until the pushpin locks the drive into place.
QuCPE-303x User Guide
Installation and Conguration 11
7. Attach the case cover.
a. Place the cover on the device.
b. Slide the cover forward.
c. Tighten the screws.
QuCPE-303x User Guide
Installation and Conguration 12
8. Connect all cables and external attachments.
9. Connect the power cord to the electrical outlet.
10. Power on the device.
Replacing Memory Modules
The QuCPE-303x has two memory slots. You can increase the memory capacity of the device by upgrading
memory modules. For optimal performance, replace memory modules in all slots at the same time.
Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP
memory modules from authorized resellers.
Important
Use only all ECC memory modules, or all non-ECC memory modules. Installing both types
of memory modules will cause the ECC modules to perform as non-ECC modules.
Always install identical memory modules that feature the same capacity, timings, voltage,
number of ranks, and of the same brand.
Warning
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
QuCPE-303x User Guide
Installation and Conguration 13
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power o the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Loosen the screws.
b. Slide the cover back.
5. Remove an existing module.
QuCPE-303x User Guide
Installation and Conguration 14
a. Push the retention clips outward simultaneously to release the module.
Note
Attempting to remove a module that is not completely released may damage the module and
the motherboard.
b. Verify that the module has tilted upward and is completely released from the slot.
c. Hold the module by the edges.
d. Carefully slide the module out of the slot.
Warning
• Do not touch the internal components, particularly the metal connectors.
• Do not bend the module.
6. Install a new module.
a. Align the notch with the ridge in the slot.
b. Insert the module into the slot.
c. Verify that the metal connectors are completely inserted into the slot.
d. Carefully press down on the module until the retention clips lock the module into place.
QuCPE-303x User Guide
Installation and Conguration 15
7. Attach the case cover.
a. Place the cover on the device.
b. Slide the cover forward.
c. Tighten the screws.
QuCPE-303x User Guide
Installation and Conguration 16
8. Connect all cables and external attachments.
9. Power on the device.
10. Verify that the module is recognized by the device.
a. Log on to QNE as administrator.
b. Go to Control Panel > System > System Status > Hardware Information .
c. Check the values for each memory slot.
QNE Installation
The QuCPE-303x uses the QNE operating system. You can install QNE using any of the following methods.
Method Description Requirements
Qnder Pro
installation
(Recommended)
If the device is connected to your local
area network, you can do the following:
• Locate the device using Qnder Pro.
• Complete the steps in the Smart
Installation Guide wizard.
• Computer
• Network cable
•Qnder Pro installer
QuCPE-303x User Guide
Installation and Conguration 17
Method Description Requirements
Cloud installation If the device is connected to the internet,
you can do the following:
• Scan the QR code on the switch.
• Specify the Cloud Key.
• Log into your myQNAPcloud account.
• Use myQNAPcloud Link to remotely
access your device.
• Complete the steps in the Smart
Installation Guide wizard.
• Computer or mobile device
• myQNAPcloud account
• Cloud Key
Installing QNE Using Stand-Alone Mode
Users without an AMIZ Cloud join key needs to install QNE using the Stand-Alone Mode. Stand-Alone Mode
allows you to manage each QuCPE device separately using your local accounts. You can switch to Cloud
Management Mode after installation.
Warning
Installing QNE deletes all data on the drives. Back up your data before proceeding.
1. Power on the device.
2. Connect the device to your local area network.
3. Run Qnder Pro on a computer that is connected to the same local area network.
Note
To download Qnder Pro, go to https://www.qnap.com/utilities.
4. Locate the device in the list and then double-click the name or IP address.
The Smart Installation Guide opens in the default web browser.
5. Perform any of the following actions.
• To install the out-of-the-box version, click Skip.
• To check for the latest available version, click Check for Update, and then click Update. The
wizard downloads the latest available version, and then the device restarts after the download
is complete. If a newer version is not available, the wizard automatically displays the Smart
Installation Guide.
• To manually specify a version, click Browse, select a le, and then click Update.
6. Click Start under Stand-Alone Mode.
7. Specify the following information.
•Host name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z),
numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.
•User name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z),
numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.
QuCPE-303x User Guide
Installation and Conguration 18
•Password: Specify an administrator password with 1 to 64 characters. The password supports all
ASCII characters.
•Conrm password: Enter your password again.
8. Click Next.
9. Specify the time zone, date, and time.
Tip
QNAP recommends connecting to an NTP server to ensure that the device follows the
Coordinated Universal Time (UTC) standard.
10. Click Apply.
QNE is installed.
Installing QNE Using Cloud Management Mode
You can also deploy your device by creating an AMIZ Cloud join key and sending the join key to the device
administrator. You can deploy the device once you initialize the device on the myQNAPcloud website. For
details, visit https://amizcloud.qnap.com or see "Adding a Device Using an AMIZ Cloud Join Key" in the QNE
User Guide.
Warning
Installing QNE deletes all data on the drives. Back up your data before proceeding.
1. Power on the device.
2. Connect the device to your local area network.
3. Run Qnder Pro on a computer that is connected to the same local area network.
Note
To download Qnder Pro, go to https://www.qnap.com/utilities.
4. Locate the switch in the list and then double-click the name or IP address.
The Smart Installation Guide opens in the default web browser.
5. Perform any of the following actions.
• To install the out-of-the-box version, click Skip.
• To check for the latest available version, click Check for Update, and then click Update. The
wizard downloads the latest available version, and then the device restarts after the download
is complete. If a newer version is not available, the wizard automatically displays the Smart
Installation Guide.
• To manually specify a version, click Browse, select a le, and then click Update.
6. Click Start under Cloud Management Mode.
7. Enter your AMIZ Cloud Join Key.
8. Click Next.
AMIZ Cloud installs QNE on your device.
Note
You need to complete the initial device setup in AMIZ Cloud to deploy the device.
QuCPE-303x User Guide
Installation and Conguration 19
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