Preventice Solutions BodyGuardian Heart User manual

Brand: Preventice Solutions

Model: BodyGuardian Heart

Type: User manual

Preventice Services, LLC and Preventice Technologies, Inc., are independent, wholly owned subsidiaries of Preventice Solutions, Inc.

Patient Instruction Manual

Welcome to BodyGuardian® Heart

Your physician has prescribed you the BodyGuardian Heart Remote Monitoring System and

monitoring center service provided by Preventice Services.

BodyGuardian Heart is designed to monitor your heart rhythms.

If you are receiving the BodyGuardian Heart Remote Monitoring System at home and

require assistance, call Preventice Services at:

888.500.3522

Additional assistance

Equipment

Ensure that the following equipment is included in the box.

BodyGuardian Heart monitors (2)

Note: Your monitors may be white or black. Both

versions operate identically.

monitor charging cradle

monitor charging

cradle power cord

(with adapter) smartphone charger

BodyGuardian

Strip(s)

BodyGuardian Connect

smartphone

* Your equipment may vary from the components pictured. Preventice Solutions reserves the right to modify, change, or discontinue

products or accessories at any time.

Patient responsibilities

I understand that I need to wear a BodyGuardian Heart monitor every day, all day, for the

length of time my doctor has prescribed.

Each night, I will charge the smartphone near my bed to stay in contact with my monitor.

I will switch the monitor on my chest in the morning, at night before I go to sleep, or during

the day if the battery is low. I will place the monitor I am not wearing in the charging cradle.

I will remove the monitor from the Strip before bathing, then re-attach it afterward (see p.12).

I will change the Strip every three days OR when it no longer adheres to the skin. To ease

removal from your skin, dampen with water or remove while in the shower.

I will contact my doctor immediately if my symptoms worsen.

I will contact the Monitoring Center if I plan to travel outside of the United States.

I understand I am ﬁnancially responsible for any damage to the equipment or failure to return

any equipment promptly when my service has ended.

Important

The BodyGuardian Connect smartphone cannot be used to make phone calls, including

calls to 911, or perform other phone functions. It is speciﬁcally conﬁgured to work as a

component of BodyGuardian Heart Remote Monitoring System.

The monitor cannot be worn while traveling on an aircraft.

Keep the BodyGuardian Heart monitor and the BodyGuardian Connect smartphone

away from water. Remove the monitor from the Strip when you bathe, swim or perform

other similar activities.

Do not wear the monitor or Strip when undergoing an MRI. You must remove both the

monitor and the Strip.

fully charged

Setup

Charge the BodyGuardian Connect smartphone

Plug the charger into the smartphone and a wall outlet. The

smartphone is fully charged when the battery indicator on the screen

is completely solid.

Charge one of the BodyGuardian Heart monitors

Snap one of the monitors into the plugged-in charging cradle. All lights will go out when the monitor

is fully charged.

charging fully charged

Prepare your skin

If hair is present, remove the hair where you will place the Strip. Thoroughly clean the area with soap

and water. Dry the area completely. Do not apply any lotions or oils.

Attach charged monitor to Strip for the ﬁrst time

Line up the snaps on the monitor and the Strip. The snaps are not evenly spaced. To line them up,

the orientation of the logo on both the monitor and the Strip must be the same.

Press ﬁrmly to securely connect all four snaps one by one.

Attach BodyGuardian Heart to your chest

Important

The gel pads on the Strip must make

good contact with your skin.

gel pads

1. Peel away the Strip’s adhesive backing.

2. Place the Strip and monitor on your chest in one of

the locations shown below.

Note Make sure one of the two arrows on the Strip

is pointing up.

Turn on the monitor

Press and release the center

button on the monitor. Do not

hold the button down.

Place the second monitor into

the plugged-in charging cradle

to begin charging. The amber

battery light will come on.

Turn on the smartphone

1. Press and hold the power key. The power key is located in one of two locations.

2. During this portion of the setup process, stay within 3 feet of the smartphone, remain

still, and watch the smartphone for Strip contact errors.

3. Once the smartphone is powered on, it will automatically connect to the monitor.

3 FT

The green center light on the

monitor will remain lit once it

has powered on.

10FT

Keep the smartphone within

10 feet of the monitor.

If you are away from the

smartphone, the smartphone

battery depletes, or you go out of cellular

network range, the monitor will continue to

collect data and automatically send it when the

smartphone is back in range.

Using BodyGuardian Heart

Charge the smartphone nightly.

Leave the smartphone turned on

and plug it into the smartphone

charger and into a wall power

outlet that is near the location where you sleep.

Tip If you don’t want to be disturbed by alerts

while sleeping or while at an event, tap

Do Not Disturb on the smartphone.

If you are

out of

cellular

data

range for an extended

period, you may see

this message on the

smartphone.

The smartphone screen will

dim to conserve power.

You can turn on the screen by

pressing the power key on the

edge of the smartphone.

Recording and transmitting events

1. Press and release the center button on the monitor.

2. Hold as still as possible for 60 seconds.

3. On the smartphone, select the symptoms you are

feeling. Then tap Save.

• You may select up to 3 symptoms.

• You may need to scroll to see the full

list of symptoms.

BodyGuardian Heart automatically detects, records, and transmits your heart rhythms to the Monitoring

Center. However, if you begin to feel symptoms such as dizziness, chest pain or shortness of breath,

you can manually record these events.

Available symptoms include:

• None or Accidental Push

• Chest Pain or Pressure

• Dizziness

• Flutter or Skipped Beats

• Tired or Fatigued

• Rapid or Fast Heartbeat

• Passed Out

• Shortness of Breath

• Light Headedness

• Irregular Heartbeat

Pausing and removing the monitor

Pause the monitor and remove it from the Strip when you shower, bathe, or swim.

Dry oﬀ your skin and the Strip completely. Then

snap the monitor back onto the Strip. On the smartphone, tap OK to resume monitoring.

On the smartphone, tap Pause. Then tap Yes

to conﬁrm.

Remove the monitor from the Strip. The monitor

is NOT waterproof, but the Strip is.

Removing the Strip

Change the Strip every three days OR when it no longer adheres to the skin. Strips are disposable.

1. Remove the Strip while showering or use a warm, damp cloth to blot while removing.

2. Slowly peel back and roll the adhesive away from your chest, continually blotting with water.

Important: Do not rip or tear oﬀ the Strip quickly. Improper removal may cause mild skin irritation.

Remove

You can switch the monitor without removing

the Strip from your body. No action needs to

be performed on the smartphone.

1. Hold the Strip against your skin.

2. Lift one side of the monitor until the snaps

release. Repeat on the other side.

3. Snap the monitor into the plugged-in

charging cradle.

Wear one of the monitors while the other one remains in the charging cradle. Switch the monitor on your

chest in the morning, at night before you go to sleep, or during the day if the battery is low.

Attach

Remain near the smartphone when attaching

the fully-charged monitor to the Strip.

1. Snap fully-charged monitor to Strip.

2. Power on the monitor by pressing and

releasing the center button. Do not hold the

button down.

3. The smartphone will automatically detect

the new monitor.

Switching monitors

Returning the equipment using UPS®

Return the BodyGuardian Heart equipment to Preventice Services immediately after your service ends.

1. Turn oﬀ the smartphone by pressing and holding the power button.

Turn oﬀ the monitor by pressing and holding the center button for 15

seconds. Then release the center button when all lights on the monitor are oﬀ.

2. Place the monitors, smartphone, charging cradle, and all charging accessories

in the box. See p.3 for the list of equipment.

3. Remove the adhesive strip from ﬂap on the shipping box and seal securely.

4. Drop package oﬀ at any UPS Drop Box or The UPS Store®.

For assistance, call Preventice Services at 888.500.3522.

Note If you have lost or damaged equipment, Preventice Services will mail you an invoice for the cost of the item.

Patient ﬁnancial obligations & billing information

Preventice Services has a working relationship with most health insurance companies. Please

make certain Preventice Services has your correct insurance information so we may verify your

coverage and appropriately bill your insurance company. Your insurance company may send

you an Explanation of Beneﬁts (EOB). An EOB is not a bill. If you would like to review your EOB,

or if you have billing questions, please contact the Preventice Services Billing Department at

888.747.4701. Depending upon your insurance coverage, Preventice Services may be required

to bill you directly for any deductibles, co-insurance or other fees that your insurance company

does not cover and that you are responsible to pay for cardiac monitoring services.

All equipment is the sole property of Preventice Services. To avoid ﬁnancial liability and to ensure

that you do not receive a bill for the value of the equipment in your possession (up to $3,000),

please return the equipment directly to Preventice Services immediately after your service ends.

Any request for an extension of your study beyond your prescribed study would need to come

from your physician through a new order sent to Preventice Services. Please be aware that the

second study may not be covered by all insurance providers and you may be responsible for

those charges.

Our Notice of Privacy Practices is available for your review at www.preventicesolutions.com.

REMINDER

Preventice Services, part of the Preventice Solutions group,

is not an emergency response service.

If you are experiencing a medical emergency, dial 911.

For questions or requests for additional supplies, contact our Monitoring Center at:

888.500.3522

Preventice Solutions BodyGuardian Heart User manual

Brand: Preventice Solutions

Model: BodyGuardian Heart

Type: User manual

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Preventice Solutions BodyGuardian Heart User manual

Preventice Solutions BodyGuardian Heart User manual

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