Panasonic Answering Machine KX-TC1871NZB User manual

900MHz Cordless Answering System

Model No.

KX-TC1871ALB

KX-TC1871NZB

Operating Instructions

PLEASE READ BEFORE USE AND SAVE.

Charge the battery for about 6 hours before initial use.

Preparation Cordless Telephone Answering System Useful Information

Caller ID Compatible

KX-TC1871ALB

Before Initial Use

2

Thank you for purchasing your new Panasonic cordless

telephone.

For your future reference

Serial No. Date of purchase

(found on the bottom of the unit)

Name and address of dealer

For Australia

When you subscribe to Caller ID services from your telephone

operator, this telephone will display the caller’s phone number. When

available from your telephone operator, this telephone will also display

the number of the second call or call waiting.

For New Zealand

Caller ID, where available, is telephone company service. After

subscribing to Caller ID, this phone will display a caller’s phone number.

Accessories (included)

∑ AC Adaptor

(p. 14)

one

∑ Telephone Line Cord (p. 14)

For Australia For New Zealand

one

∑ Wall Mounting

Adaptor (p. 84)

one

∑ Handset Holder

(p. 84)

one

∑ Belt Clip (p. 86)

one

∑ Battery (p. 15)

one

∑ Handset Cover

(p. 15)

one

For Australia only

∑ Telephone Plug

(p. 14)

one

Attach or keep original receipt to assist with any repair under warranty.

For Best Performance

3

Battery Charge

A rechargeable Ni-Cd battery powers

the handset. Charge the battery for about

6 hours before initial use (p. 15).

Clean the handset and the base unit

charge contacts with a soft, dry cloth

once a month. Clean more often if the unit

is subject to grease, dust or high

humidity. Otherwise the battery may not

charge properly.

Base Unit Location/Noise

Calls are transmitted between the base unit and the handset using

wireless radio waves. For maximum distance and noise-free

operation, the recommended base unit location is:

In a HIGH and CENTRAL location

with no obstructions such as walls.

Raise the

antenna.

≥If more than one cordless phone is being used and your handset is near another

cordless phone’s base unit, noise may be heard. Move away from the other

cordless phone’s base unit and closer to your base unit.

Away from electrical appliances

such as a TV, personal computer,

cellular phone charging units or

another cordless phone.

Preparation

Location of Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing the Battery in the Handset . . . . . . . . . . . . . . . . . . . . . 15

Battery Charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Standby Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Selecting the Line Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Programmable Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Setting the Auto Talk Feature . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Selecting the Ringer Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Preparing the Answering System . . . . . . . . . . . . . . . . . . . . . . . 22

Greeting Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Programming Summary for the Answering System . . . . . . . . . . 24

Day and Time Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Selecting the Caller’s Recording Time. . . . . . . . . . . . . . . . . . . . 27

Selecting the Number of Rings . . . . . . . . . . . . . . . . . . . . . . . . . 28

Cordless Telephone

Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

With the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

With the Base Unit (Digital Duplex Speakerphone) . . . . . . . . . . 31

Simultaneous Keypad Dialling. . . . . . . . . . . . . . . . . . . . . . . . . . 33

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

With the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

With the Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Caller ID Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using the Caller List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Viewing the Caller List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Calling Back from the Caller List . . . . . . . . . . . . . . . . . . . . . . . . 39

Editing the Caller’s Phone Number . . . . . . . . . . . . . . . . . . . . . . 40

Storing Caller List Information in the Directory. . . . . . . . . . . . . . 43

Erasing Caller List Information . . . . . . . . . . . . . . . . . . . . . . . . . 45

One-Touch Dialler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Storing a Phone Number in the DIRECT Button . . . . . . . . . . . . 47

Dialling the Stored Number in the DIRECT Button. . . . . . . . . . . 48

Using the Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Storing Names and Numbers in the Directory . . . . . . . . . . . . . . 49

Steps for Entering Names and Symbols . . . . . . . . . . . . . . . . . . 52

Contents

4

5

Preparation Cordless Telephone Answering System Useful Information

Finding Items in the Directory . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Dialling from the Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Editing an Item in the Directory . . . . . . . . . . . . . . . . . . . . . . . . 57

Erasing an Item from the Directory . . . . . . . . . . . . . . . . . . . . . . 58

Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Transferring a Call Using the Intercom . . . . . . . . . . . . . . . . . . . 60

Special Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Automatic Security Code Setting. . . . . . . . . . . . . . . . . . . . . . . . 61

How to Use the PAUSE Button

(For Analog PBX Line/Long Distance Service Users). . . . . . . 62

Call Waiting and Caller ID Compatible. . . . . . . . . . . . . . . . . . . . 62

RECALL Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Answering System

Automatic Answering Operation. . . . . . . . . . . . . . . . . . . . . . . . 65

Setting the Unit to Answer Calls . . . . . . . . . . . . . . . . . . . . . . . . 65

Listening to Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

From the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Erasing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Pager Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Storing a Pager Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Storing Your Home Telephone Number. . . . . . . . . . . . . . . . . . . 72

Pager Mode Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Setting the Unit to Call a Pager. . . . . . . . . . . . . . . . . . . . . . . . . 75

Remote Operation from a Touch Tone Phone . . . . . . . . . . . . . 76

Setting the Remote Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Voice Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Direct Remote Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Remote Operation with the Handset. . . . . . . . . . . . . . . . . . . . . 82

Useful Information

Wall Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Using the Belt Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Using the Optional Headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Adding Another Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Before Requesting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Important Information (For Australia only). . . . . . . . . . . . . . . . 98

Location of Controls

6

Base unit

CALLER ID

STOP/EXIT

NEW MESSAGE

ERASE

CLEAR

EDIT

SKIP/FF

SEARCH

REPEAT/REW

GREETING

DIRECTORY

ABC

DEF

MNO

JKL

GHI

1

2

3

4

5

6

7

8

9

0

PQRS

VOLUME

LOCATOR

REDIAL

INTERCOM

MIC

HOLD

RECALL

PAUSE

RINGER

IN USE/CHARGE

TUV

WXYZ

D

I

G

I

T

A

L

S

P

-

P

H

O

N

E

ANSWER ON

(NEW\MESSAGE)

Button (p. 66)

(STOP/EXIT)

Button

(p. 22, 38, 67)

(SKIP/FF) Button (p. 38, 55, 67)

(REPEAT/REW) Button (p. 38, 55, 67)

(GREETING/EDIT) Button (p. 22, 42)

(ERASE/CLEAR) Button (p. 23, 45, 69)

(ANSWER\ON) Button and Indicator

(p. 65, 66, 69)

MIC (Microphone) (p. 22, 31, 59)

(DIRECTORY) Button (p. 55)

(CALLER\ID) Button (p. 38)

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“

Location of Controls

8

Handset

TALK

DIRECT

FWD/EDIT

BACK

FUNCTION/EXIT

1

2

ABC

3

DEF

5

JKL

6

MNO

4

GHI

8

TUV

0

9

WXYZ

7

PQRS

RECALL

REDIAL

PAUSE

INTERCOM/CLEAR

ON

OFF

LOUD/

SEARCH

CH

PLAYBACK

REPEAT

SKIP

PAGER

NEW MSG

ALL MSG

ANS ON

STOP

ANS OFF

Antenna

(TALK) Button

(p. 29, 34)

(INTERCOM/CLEAR)

Button

(p. 30, 45, 58, 59)

Navigator Key

((‹), (›), BACK (ﬁ),

FWD/EDIT (ﬂ))

(p. 18, 24, 30, 38, 50, 52)

(DIRECT) Button

(p. 47, 48)

(REDIAL/PAUSE) Button

(p. 29, 30, 62)

Display (p. 9, 10)

(RECALL/PLAYBACK)

Button (p. 62, 63, 68, 82)

(FUNCTION/EXIT/CH)

(Channel) Button

(p. 18, 24, 29, 38)

Charge Contacts (p. 16)

Headset Jack

(p. 87)

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Displays

“

9

Preparation

Both the handset and the base unit show you instructions and information

on the displays. These display prompts are shown below.

Common prompts for the handset and the base unit

No items stored

The Caller List is empty or there are no stored

items in the directory.

This is a name from the Caller List.

The display shows:

—the caller’s phone number,

—the time and date of the last call

(ex. Jan. 12, 11:20 AM), and

—the number of times called (ex. 3 times).

This is a name from the directory. The stored

name and phone number are displayed.

A second call is received during a conversation

(p. 62).

0222333444

11:20A JAN.12 a3

Ann

0312345678

0266667777

----Waiting-----

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“

Displays

10

Please lift up

and try again

Talk

01-06-35

No link to base.

Place on cradle

and try again.

12 new calls

43

1

=Directory

Handset only

Recharge battery

The battery needs to be charged. Place the

handset on the base unit to charge the battery

(p. 15).

The display shows the number of new calls and

the battery strength (p. 15) while the handset is

on the base unit.

The display shows the number of new calls when

(›) or (‹) is pressed while the handset is off

the base unit.

To search from the most recent call, press (›).

To search from the oldest call, press (‹) (p. 38).

To go to the directory list, press FWD/EDIT (ﬂ)

(Directory key).

During a conversation, the display shows

the length of the call (ex. 1 hour, 6 minutes and

35 seconds). The battery strength is also

displayed (p. 15).

The handset has lost communication with

the base unit. Place the handset on the base unit

and try again.

(›), (‹), BACK (ﬁ) or FWD/EDIT (ﬂ) was

pressed while the handset was on the base unit.

Lift the handset and press the button again.

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“

11

Preparation

Remote

operation

Answering

system setting.

See base unit.

When the ringer volume is set to OFF (p. 20),

“Ringer off” will ﬂash for about 45 seconds

before the unit returns to the standby mode

(p. 16).

When trying to store an item or Caller List

information in the directory, the directory memory

is full (p. 44, 51).

(›), (‹), BACK (ﬁ) or FWD/EDIT (ﬂ) was

pressed while the base unit was not in

the standby mode.

The unit is in answering system programming

mode (p. 24).

The handset is operating the answering system

remotely (p. 82).

During a programming procedure, the handset

has lost communication with the base unit. Move

closer to the base unit.

Not available

Save error

Ringer off

Directory full

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“

Displays

12

Base unit only

In the standby mode, the display shows

the current day and time, the number of new

calls and recorded messages. (Ex. 5 new calls

have been received and 10 messages have

been recorded.)

When the clock needs adjusting, the day and

time ﬂash (p. 25).

This display will be shown when (CALLER\ID) is

pressed.

To search from the most recent call, press

(SKIP/FF) (New key).

To search from the oldest call, press

(REPEAT/REW) (Old key) (p. 38).

Your greeting message was not recorded

correctly. Record it again (p. 22).

A greeting message is being played (p. 22).

The display shows the elapsed time.

SUN 12:00AM

5 new calls

10 messages

SUN 12:00AM

0 message

5 new calls

<<=Old >>=New

Greeting record

Recording error

Greeting check

00-12

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13

Preparation

0222333444

- Answering -

SUN 12:00AM

5 new calls

Message full

SUN 12:00AM

5 new calls

10 messages

PAGER

SUN 12:00AM

Ringer off

10 messages

Handset in use

The answering system is recording a message

(p. 65). (“– Answering –” ﬂashes.)

Message memory is full. (“Message full”

ﬂashes.) Erase some or all of the messages

(p. 69).

The pager call mode is set to ON (p. 75).

The ringer volume is set to OFF (p. 21).

This display will be shown when the handset is

used (making/answering a call, viewing the

Caller List or directory list, etc.).

PQQX12877ZA-2 00.8.23 10:49 AM y[W 13

Settings

14

Connections

Fasten the cords to prevent

them from being disconnected.

Hooks

Raise the

antenna.

To Power Outlet

(AC 230 V–240 V, 50 Hz)

AC Adaptor

Telephone

Line Cord

To Socket

Telephone Plug

OR

For New Zealand

To Single-Line

Telephone Jack

For Australia

Telephone

Line Cord

≥USE ONLY WITH Panasonic AC ADAPTOR PQLV1AL.

≥The AC adaptor must remain connected at all times. (It is normal for the adaptor

to feel warm during use.)

≥To connect a standard telephone on the same line, see page 89.

≥If your unit is connected to a PBX which does not support Caller ID services, you

cannot access those services.

≥KX-TC1871ALB and KX-TC1871NZB are not designed to be used with rotary

(pulse dialling) services.

≥KX-TC1871NZB will not answer incoming calls on your FaxAbility number.

PQQX12877ZA-2 00.8.23 10:49 AM y[W 14

15

Preparation

Installing the Battery in the Handset

Install the battery and close the handset cover, locking it into place.

IN USE/CHARGE Indicator

OR

Battery strength

You can check the battery strength on the display while the handset is on

the base unit, while it is in use (making/answering a call etc.), or after

viewing the Caller List or directory items, programming etc.

The battery strength will remain for 5 seconds after using the handset,

then the display will return to the standby mode (see next page).

The battery strength is as shown in the chart below.

Display prompt Battery strength

Fully charged

Medium

Low

(ﬂashing) Needs to be recharged.

“

Battery Charge

Place the handset on the base unit and charge for about 6 hours before

initial use.

≥The IN USE/CHARGE indicator

lights.

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16

Recharge

Recharge the battery when:

—“Recharge battery” is displayed,

—“ ” ﬂashes on the display, or

—the handset beeps intermittently while it is in use.

≥If you DO NOT recharge the handset battery for more than 15 minutes, the

display will keep indicating “Recharge battery” and/or “ ” will continue

to ﬂash.

≥To fully recharge the battery, the handset should be left on the base unit.

Battery information

After your Panasonic battery is fully charged (p. 15):

*Within about 3 m

≥Battery life may be shortened depending on usage conditions, such as viewing

the Caller ID Caller List or directory list, and ambient temperature.

≥Clean the handset and the base unit charge contacts with a soft, dry cloth

once a month. Clean more often if the unit is subject to grease, dust or

high humidity. Otherwise the battery may not charge properly.

≥If the battery is fully charged, you do not have to place the handset on the base

unit until “Recharge battery” is displayed and/or “ ” ﬂashes. This will

maximize the battery life.

≥The battery cannot be overcharged.

Standby Mode

Handset (While off the base unit)

The handset goes into the standby mode after you ﬁnish using the

handset (making/answering a call, viewing the Caller List or directory list

etc.). The display is blank, but the handset can receive calls.

The battery life is conserved in this mode.

Base Unit

The base unit goes into the standby mode after you ﬁnish using the base

unit (making/answering a call, using the intercom, using the answering

system etc.). Programming and storing phone numbers are possible only

when the base unit is in the standby mode.

Operation Approx. battery life

While in use

(TALK)

Up to about 6 hours

Up to about 4 hours

Up to about 14 daysWhile not in use (Standby)

near the base unit*

away from the base unit

Recharge battery

“

Settings

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17

Preparation

Selecting the Line Mode

If the line is connected to a low voltage system such as a PBX, set to “B”.

Otherwise a second caller’s information may not be displayed (p. 62), and

the unit may not alert your pager (p. 70). Your phone comes from the

factory set to “A”.

Make sure the unit is in the standby mode.

1

Press (FUNCTION/EXIT/CH).

2

Press (›) or (‹) repeatedly until the arrow

points to “Program”.

3

Press FWD/EDIT (ﬂ) (Yes key).

4

Press (›) or (‹) repeatedly until the arrow

points to “Set line mode”.

5

Press FWD/EDIT (ﬂ) (Yes key).

6

Press (›) or (‹) to select “B” or “A”.

Press FWD/EDIT (ﬂ) (Save key).

≥A beep sounds.

≥To return to the standby mode, press

(FUNCTION/EXIT/CH).

≥You can exit the programming mode any time by pressing (FUNCTION/EXIT/CH).

1

Save directory

Calling pager

43

1

=Yes

Ringer volume

1

Program

43

1

=Yes

1

Save DIRECT#

Set recall time

43

1

=Yes

1

Set line mode

Talk switching

43

1

=Yes

Line mode

:A

43

1

=Save

Line mode

:B

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1

Save DIRECT#

Set recall time

Set line mode

Talk switching

TAD program

18

Programmable Functions

You can program the following function items using the handset near

the base unit. The display shows the programming instructions.

See the corresponding pages for function details.

Make sure the unit is in the standby mode.

During programming

*To select a desired function item, press (›) or (‹) repeatedly until the

arrow points to the item. Then press FWD/EDIT (ﬂ) to go to the next step.

≥If the handset displays “No link to base. Place on cradle and try

again.” and an alarm tone sounds, move closer to the base unit and try again.

≥You can exit the programming mode any time by pressing (FUNCTION/EXIT/CH).

≥If you do not press any buttons for 60 seconds, the unit will return to the standby

mode.

Press (FUNCTION/EXIT/CH).

<Function menu>*

To store an item in the directory (p. 50).

To dial the stored pager number (p. 73).

To select the ringer volume (p. 20).

Press FWD/EDIT (ﬂ).

To store a phone number in the DIRECT button

(p. 47).

To select the recall time (p. 64).

To select the line mode (p. 17).

To set the auto talk feature (p. 19).

To program answering system functions (p. 24).

1

Save directory

Calling pager

Ringer volume

Program

<Function menu>*

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19

Preparation

“

Setting the Auto Talk Feature

The Auto Talk feature allows you to answer a call by lifting the handset off

the base unit without pressing (TALK). If you want to use this feature, turn

the feature ON by programming. Your phone comes from the factory set

to OFF.

Make sure the unit is in the standby mode.

1

Press (FUNCTION/EXIT/CH).

2

Press (›) or (‹) repeatedly until the arrow

points to “Program”.

3

Press FWD/EDIT (ﬂ) (Yes key).

4

Press (›) or (‹) repeatedly until the arrow

points to “Talk switching”.

5

Press FWD/EDIT (ﬂ) (Yes key).

6

Press (›) or (‹) to select “On” or “Off”.

Press FWD/EDIT (ﬂ) (Save key).

≥A beep sounds.

≥To return to the standby mode, press

(FUNCTION/EXIT/CH).

≥You can exit the programming mode any time by pressing (FUNCTION/EXIT/CH).

≥To answer a call when the Auto Talk feature is OFF, lift the handset off the base

unit and press (TALK).

Ringer volume

1

Program

43

1

=Yes

Set line mode

1

Talk switching

43

1

=Yes

Auto talk

:Off

43

1

=Save

Auto talk

:On

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1

Press (FUNCTION/EXIT/CH).

2

Press (›) or (‹) repeatedly until

the arrow points to “Ringer

volume”, and press FWD/EDIT (ﬂ)

(Yes key).

3

Press (›) or (‹) to select

the desired volume.

≥The selected volume is displayed and

rings.

≥To turn the ringer OFF, press and hold

(›) until 2 beeps sound.

≥The handset will return to the standby

mode.

To turn the ringer ON, press (‹) or (›)

in step 3.

≥The ringer will sound at the LOW level.

≥When you replace the battery, the selected ringer volume setting will return to

the factory set (HIGH). Reprogram if necessary.

20

“

Programmable Functions

Selecting the Ringer Volume

With the handset

You can program the ringer volume to HIGH, LOW or OFF. If set to OFF,

the unit will not ring. Your phone comes from the factory set to HIGH.

Make sure the unit is in the standby mode.

Ringer

Low ❚❚❚❚❚❚ High

43

Ringer

Low ❚❚❚❚❚❚ High

43

HIGH

LOW

1

Ringer volume

Program

43

1

=Yes

Ringer off

OFF

(›)

(‹)

(‹), (›),

FWD/EDIT (ﬂ)

Display

(FUNCTION/EXIT/CH)

PQQX12877ZA-2 00.8.23 10:49 AM y[W 20

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Panasonic Answering Machine KX-TC1871NZB User manual

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