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I8016-LVE

Axis I8016-LVE User manual

  • Hello, I am your assistant. I have reviewed the Axis I8016-LVE Network Video Intercom user manual and am ready to answer your questions. This document covers aspects such as setting up the device for SIP calls, configuring the call button, and utilizing features like DTMF for door unlocking and IR light for night mode. I can also help with troubleshooting, and provide information on connecting external equipment. Let me know how I can assist you.
  • How do I reset the device to factory settings?
    What is the default administrator username?
    Can I use DTMF to unlock the door for a visitor?
    What is P2PSIP?
AXISI8016-LVENetworkVideoIntercom
UserManual
AXISI8016-LVENetworkVideoIntercom
TableofContents
Setupoverview.............................................3
Productoverview...........................................4
Getstarted................................................5
Findthedeviceonthenetwork....................................5
Openthedevice'swebpage.......................................5
Congureyourdevice........................................7
SetupdirectSIP(P2P)...........................................7
SetupSIPthroughaserver(PBX)..................................7
Createacontact................................................8
Congurethecallbutton.........................................9
UseDTMFtounlockthedoorforavisitor............................9
BenetfromIRlightinlow-lightconditionsbyusingnightmode........10
Learnmore................................................11
VoiceoverIP(VoIP)..............................................1 1
Setuprulesforevents...........................................12
NATtraversal...................................................13
Applications....................................................13
Troubleshooting............................................14
Resettofactorydefaultsettings...................................14
Checkthecurrentrmwareversion.................................14
Upgradethermware............................................14
Technicalissues,clues,andsolutions................................15
Performanceconsiderations.......................................16
Contactsupport.................................................16
Connectequipment.........................................17
RelaypoweredbyPoE(12V).......................................17
Relaypoweredbyseparatepowersupply............................17
Potential-freerelay..............................................17
12VFail-securelockpoweredbyPoEfromintercom...................18
12VFail-securelockpoweredbyexternalpowersupply.................18
Specications..............................................20
Frontpanelindicatorsandcontrols.................................20
LEDindicators..................................................20
SDcardslot....................................................20
Buttons.......................................................20
Connectors....................................................20
Safetyinformation..........................................22
Hazardlevels...................................................22
Othermessagelevels.............................................22
2
AXISI8016-LVENetworkVideoIntercom
Setupoverview
Setupoverview
1Intercom
2IntercomcombinedwithAXISA9801
3IntercomcombinedwithAXISA9161
4Intercomcombinedwithareaderandanaccesscontrolsystem,forexampleAXISA1001orAXISA1601
3
AXISI8016-LVENetworkVideoIntercom
Productoverview
Productoverview
1Callindicatoriconsonpage20
2Camera
3Callbutton
4IRilluminator
5Speaker
6Microphone
7I/Oconnectoronpage21
8Controlbuttononpage20
9Audioconnectoronpage21
10StatusLED
11SDcardslotonpage20(microSD/microSDHC/microSDXC)
12Networkconnectoronpage21
4
AXISI8016-LVENetworkVideoIntercom
Getstarted
Getstarted
Findthedeviceonthenetwork
TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.
FormoreinformationabouthowtondandassignIPaddresses,gotoHowtoassignanIPaddressandaccessyourdevice.
Browsersupport
Youcanusethedevicewiththefollowingbrowsers:
ChromeTMFirefox®EdgeTMSafari®
Windows®recommendedrecommended
macOS®recommendedrecommended
Linux®recommendedrecommended
Otheroperatingsystems*
*TouseAXISOSwebinterfacewithiOS15oriPadOS15,gotoSettings Settings
Settings> >
>Safari Safari
Safari> >
>Advanced Advanced
Advanced> >
>Experimental Experimental
ExperimentalFeatures Features
Featuresanddisable
NSURLSessionWebsocket.
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoAXISOSPortal.
Openthedevice'swebpage
1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.
IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.
2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.SeeSeta
newpasswordfortherootaccountonpage5.
Verifythatnoonehastamperedwiththermware
TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakefullcontrolofthedeviceafterasecurityattack:
1.Resettofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage14.
Afterthereset,securebootguaranteesthestateofthedevice.
2.Congureandinstallthedevice.
Setanewpasswordfortherootaccount
Thedefaultadministratorusernameisroot.There’snodefaultpasswordfortherootaccount.Yousetapasswordtherst
timeyoulogintothedevice.
1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage6.
2.Retypethepasswordtoconrmthespelling.
3.ClickAdduser.
Important
Ifyoulosethepasswordfortherootaccount,gotoResettofactorydefaultsettingsonpage14andfollowtheinstructions.
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AXISI8016-LVENetworkVideoIntercom
Getstarted
Securepasswords
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
Toprotectyourdatawestronglyrecommendthatyou:
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
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AXISI8016-LVENetworkVideoIntercom
Configureyourdevice
Configureyourdevice
Thissectionwillcoveralltheimportantcongurationsthataninstallerneedstodotogettheproductupandrunningafter
thehardwareinstallationhasbeencompleted.
SetupdirectSIP(P2P)
VoIP(VoiceoverIP)isagroupoftechnologiesthatenablesvoiceandmultimediacommunicationoverIPnetworks.Formore,
seeVoiceoverIP(VoIP)onpage1 1.
InthisproductVoIPisenabledthroughtheSIPprotocol.FormoreinformationaboutSIP,seeSessionInitiationProtocol(SIP)on
page11
TherearetwotypesofsetupsforSIP.Peer-to-peerisoneofthem.Usepeer-to-peerwhenthecommunicationisbetweenafewuser
agentswithinthesameIPnetworkandthereisnoneedforextrafeaturesthataPBX-servercouldprovide.Forinformationon
howtosetitup,seePeer-to-peerSIP(P2PSIP)onpage1 1.
1.GotoSystem>SIP>SIPsettingsandselectEnableSIP.
2.Toallowthedevicetoreceiveincomingcalls,selectAllowincomingcalls.
NO NO
NOTICE TICE
TICE
Whenyouallowincomingcalls,thedeviceacceptscallsfromanydeviceconnectedtothenetwork.Ifthedeviceisaccessible
fromapublicnetworkortheinternet,werecommendyounottoallowincomingcalls.
3.ClickCallhandling.
4.InCallingtimeout,setthenumberofsecondsthatacallwilllastbeforeitendsifthereisnoanswer.
5.Ifyouhaveallowedincomingcalls,setthenumberofsecondsbeforetimeoutforincomingcallsinIncomingcalltimeout.
6.ClickPorts.
7.EntertheSIPportnumberandTLSportnumber.
Note
•SIPport–forSIPsessions.Signallingtrafcthroughthisportisnon-encrypted.Thedefaultportnumberis5060.
•TLSport–forSIPSandTLSsecuredSIPsessions.SignallingtrafcthroughthisportisencryptedwithTransportLayer
Security(TLS).Thedefaultportnumberis5061.
•RTPstartport–EntertheportusedfortherstRTPmediastreaminaSIPcall.Thedefaultstartportformediatransportis
4000.SomerewallsmightblockRTPtrafconcertainportnumbers.Aportnumbermustbebetween1024and65535.
8.ClickNATtraversal.
9.SelecttheprotocolsyouwanttoenableforNATtraversal.
Note
UseNATtraversalwhenthedeviceisconnectedtothenetworkfrombehindaNATrouterorarewall.Formoreinformation
seeNATtraversalonpage13.
10.ClickSave.
SetupSIPthroughaserver(PBX)
VoIP(VoiceoverIP)isagroupoftechnologiesthatenablesvoiceandmultimediacommunicationoverIPnetworks.Formore
information,seeVoiceoverIP(VoIP)onpage1 1.
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AXISI8016-LVENetworkVideoIntercom
Configureyourdevice
Inthisdevice,VoIPisenabledthroughtheSIPprotocol.FormoreinformationaboutSIP,seeSessionInitiationProtocol(SIP)onpage1 1
TherearetwotypesofsetupsforSIP.APBXserverisoneofthem.UseaPBXserverwhenthecommunicationshouldbebetweenan
innitenumberofuseragentswithinandoutsidetheIPnetwork.Additionalfeaturescouldbeaddedtothesetupdependingonthe
PBXprovider.Formoreinformation,seePrivateBranchExchange(PBX)onpage12.
1.RequestthefollowinginformationfromyourPBXprovider:
-UserID
-Domain
-Password
-AuthenticationID
-CallerID
-Registrar
-RTPstartport
2.GotoSystem>SIP>SIPaccountsandclick+Account.
3.EnteraNamefortheaccount.
4.SelectRegistered.
5.Selectatransportmode.
6.AddtheaccountinformationfromthePBXprovider.
7.ClickSave.
8.SetuptheSIPsettingsinthesamewayasforpeer-to-peer,seeSetupdirectSIP(P2P)onpage7.UsetheRTPstart
portfromthePBXprovider.
Createacontact
Thisexampleexplainshowtocreateanewcontactinthecontactlist.Beforeyoustart,enableSIPinSystem>SIP.
Tocreateanewcontact:
1.GotoContactlist.
2.Click+Addcontact.
3.Entertherstandlastnameofthecontact.
4.Enterthecontact’sSIPaddress.
Note
ForinformationaboutSIPaddresses,seeSessionInitiationProtocol(SIP)onpage1 1.
5.SelecttheSIPaccounttocallfrom.
6.Choosethecontact’sAvailability.Ifacallisattemptedwhenthecontactisnotavailable,thecalliscanceledunlessa
there’safallbackcontact.
Note
AvailabilityoptionsaredenedinSystem>Events>Schedules.
7.InFallback,selectNone.
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AXISI8016-LVENetworkVideoIntercom
Configureyourdevice
Note
Afallbackisacontact,towhomthecallisforwardediftheoriginalcontactdoesnotreply.
8.ClickSave.
Congurethecallbutton
Bydefault,thecallbuttonisconguredtomakeVMS(VideoManagementSystem)calls.Ifyouwanttokeepthisconguration,you
justneedtoaddtheAxisintercomtotheVMS.
Thisexampleexplainshowtosetupthesystemtocallacontactinthecontactlistwhenavisitorpressesthecallbutton.
1.GotoCallbutton.
2.TurnoffMakecallsinthevideomanagementsystem(VMS).
3.UnderRecipients,selectacontact.
Todisablethecallbutton,turnoffEnablecallbutton.
UseDTMFtounlockthedoorforavisitor
Whenavisitormakesacallfromtheintercom,thepersonwhoanswerscanusetheDual-ToneMulti-Frequencysignaling(DTMF)
ofhisSIPdevicetounlockthedoor.Thedoorcontrollerunlocksandlocksthedoor.
Thisexampleexplainshowto:
•denetheDTMFsignalintheintercom
•setuptheintercomto:
-requestthedoorcontrollertounlockthedoor,or
-unlockthedoorusingtheinternalrelay.
Youmakeallsettingsintheintercom’swebpage.
Beforeyoustart
•AllowSIPcallsfromthedeviceandsetupaSIPaccount.SeeSetupdirectSIP(P2P)onpage7andSetupSIPthrough
aserver(PBX)onpage7.
DenetheDTMFsignalintheintercom
1.GotoSystem>SIP>SIPaccountsandlocatetheSIPaccount.
2.Click>Edit.
3.ClickDTMF.
4.Click+DTMFsequence.
5.IntheSequenceeld,enter"1".
6.IntheDescriptioneld,enter"Unlockdoor".
7.ClickSave.
Setuptheintercomtounlockthedoorusingtheinternalrelay
1.FollowthestepsunderDenetheDTMFsignalintheintercom
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AXISI8016-LVENetworkVideoIntercom
Configureyourdevice
2.GotoSystem>Events>Rulesandaddarule.
3.IntheNameeld,enter"DTMFunlockdoor".
4.Fromthelistofconditions,underCall,selectDTMFandUnlockdoor.
5.Fromthelistofactions,underI/O,selectToggleI/Oonce.
6.Fromthelistofports,selectRelay1.
7.ChangeDurationto00:00:07,whichmeansthatthedoorisopenfor7seconds.
8.ClickSave.
BenetfromIRlightinlow-lightconditionsbyusingnightmode
Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Butasthevisiblelightdiminishes,colorimagesbecomeless
brightandclear.Ifyouswitchtonightmodewhenthishappens,thecamerausesbothvisibleandnear-infraredlighttodeliverbright
anddetailedblack-and-whiteimagesinstead.Youcansetthecameratoswitchtonightmodeautomatically.
1.GotoVideo>Image>Day-nightmode,andmakesurethattheIR-cutlterissettoAuto.
2.Tosetatwhatlightlevelyouwantthecameratoswitchtonightmode,movetheThresholdslidertowardBrightorDark.
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AXISI8016-LVENetworkVideoIntercom
Learnmore
Learnmore
VoiceoverIP(VoIP)
VoiceoverIP(VoIP)isagroupoftechnologiesthatenablesvoicecommunicationandmultimediasessionsoverIPnetworks,suchas
theinternet.Intraditionalphonecalls,analogsignalsaresentthroughcircuittransmissionsoverthePublicSwitchedTelephone
Network(PSTN).InaVoIPcall,analogsignalsareturnedintodigitalsignalstomakeitpossibletosendthemindatapackets
acrosslocalIPnetworksortheinternet.
IntheAxisproduct,VoIPisenabledthroughtheSessionInitiationProtocol(SIP)andDual-ToneMulti-Frequency(DTMF)signaling.
Example
WhenyoupressthecallbuttononanAxisintercom,acallisinitiatedtooneormorepredenedrecipients.Whenarecipientreplies,
acallisestablished.ThevoiceandvideoistransferredthroughVoIPtechnologies.
SessionInitiationProtocol(SIP)
TheSessionInitiationProtocol(SIP)isusedtosetup,maintainandterminateVoIPcalls.Youcanmakecallsbetweentwoormore
parties,calledSIPuseragents.TomakeaSIPcallyoucanuse,forexample,SIPphones,softphonesorSIP-enabledAxisdevices.
TheactualaudioorvideoisexchangedbetweentheSIPuseragentswithatransportprotocol,forexampleRTP(Real-Time
TransportProtocol).
Youcanmakecallsonlocalnetworksusingapeer-to-peersetup,oracrossnetworksusingaPBX.
Peer-to-peerSIP(P2PSIP)
ThemostbasictypeofSIPcommunicationtakesplacedirectlybetweentwoormoreSIPuseragents.Thisiscalledpeer-to-peerSIP
(P2PSIP).Ifittakesplaceonalocalnetwork,allthat’sneededaretheSIPaddressesoftheuseragents.AtypicalSIPaddressinthis
casewouldbesip:<local-ip>.
Example
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AXISI8016-LVENetworkVideoIntercom
Learnmore
SIP
1UseragentA-intercom.SIPaddress:sip:192.168.1.101
2UseragentB-SIP-enabledphone.SIPaddress:sip:192.168.1.100
YoucansetuptheAxisintercomtocallforexampleaSIP-enabledphoneonthesamenetworkusingapeer-to-peerSIPsetup.
PrivateBranchExchange(PBX)
WhenyoumakeSIPcallsoutsideyourlocalIPnetwork,aPrivateBranchExchange(PBX)canactasacentralhub.Themain
componentofaPBXisaSIPserver,whichisalsoreferredtoasaSIPproxyoraregistrar.APBXworkslikeatraditionalswitchboard,
showingtheclient'scurrentstatusandallowingforexamplecalltransfers,voicemail,andredirections.
ThePBXSIPservercanbesetupasalocalentityoroffsite.Itcanbehostedonanintranetorbyathirdpartyprovider.Whenyou
makeSIPcallsbetweennetworks,callsareroutedthroughasetofPBXs,thatquerythelocationoftheSIPaddresstobereached.
EachSIPuseragentregisterswiththePBX,andcanthenreachtheothersbydialingthecorrectextension.AtypicalSIPaddressin
thiscasewouldbesip:<user>@<domain>orsip:<user>@<registrar-ip>.TheSIPaddressisindependentofitsIP
addressandthePBXmakesthedeviceaccessibleaslongasitisregisteredtothePBX.
Example
SIP
SIP
SIP
1sip:mydoor@company.com
2sip:myspeaker@company.com
3PBX PBX
PBXsip.company.com
4sip:ofce@company.com
WhenyoupressthecallbuttononanAxisintercom,thecallisforwardedthroughoneormorePBXstoaSIPaddresseitheronthe
localIPnetworkorovertheinternet.
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AXISI8016-LVENetworkVideoIntercom
Learnmore
Setuprulesforevents
Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.
Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects
motion,orshowanoverlaytextwhilethedeviceisrecording.
Tolearnmore,checkoutourguideGetstartedwithrulesforevents.
NATtraversal
UseNAT(NetworkAddressTranslation)traversalwhentheAxisdeviceislocatedonanprivatenetwork(LAN)andyouwantto
accessitfromoutsideofthatnetwork.
Note
TheroutermustsupportNATtraversalandUPnP®.
EachNATtraversalprotocolcanbeusedseparatelyorindifferentcombinationsdependingonthenetworkenvironment.
•ICETheICEInteractiveConnectivityEstablishment)protocolincreasesthechancesofndingthemostefcientpathto
successfulcommunicationbetweenpeerdevices.IfyoualsoenableSTUNandTURN,youimprovetheICEprotocol’s
chances.
•STUN-STUN(SessionTraversalUtilitiesforNAT)isaclient-servernetworkprotocolthatletstheAxisdevicedetermineif
itislocatedbehindaNATorrewall,andifsoobtainthemappedpublicIPaddressandportnumberallocatedfor
connectionstoremotehosts.EntertheSTUNserveraddress,forexample,anIPaddress.
•TURN-TURN(TraversalUsingRelaysaroundNAT)isaprotocolthatletsadevicebehindaNATrouterorrewallreceive
incomingdatafromotherhostsoverTCPorUDP.EnterTURNserveraddressandthelogininformation.
Applications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications.
TondtheusermanualsforAxisapplications,gotohelp.axis.com.
13
AXISI8016-LVENetworkVideoIntercom
Troubleshooting
Troubleshooting
Resettofactorydefaultsettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage4.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90.
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthedevice.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support.
Youcanalsoresetparameterstofactorydefaultthroughthedevice’swebpage.GotoMaintenance>Factorydefaultandclick
Default.
Checkthecurrentrmwareversion
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Whenyoutroubleshootaproblem,werecommend
youtostartbycheckingthecurrentrmwareversion.Thelatestrmwareversionmightcontainacorrectionthatxesyour
particularproblem.
Tocheckthecurrentrmware:
1.Gotothedeviceinterface>Status.
2.SeethermwareversionunderDeviceinfo.
Upgradethermware
Important
Preconguredandcustomizedsettingsaresavedwhenyouupgradethermware(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
Important
Makesurethedeviceremainsconnectedtothepowersourcethroughouttheupgradeprocess.
Note
Whenyouupgradethedevicewiththelatestrmwareintheactivetrack,theproductreceivesthelatestfunctionality
available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeyouupgradethe
rmware.Tondthelatestrmwareandthereleasenotes,gotoaxis.com/support/rmware.
1.Downloadthermwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware.
2.Logintothedeviceasanadministrator.
3.GotoMaintenance>FirmwareupgradeandclickUpgrade.
14
AXISI8016-LVENetworkVideoIntercom
Troubleshooting
Whentheupgradehasnished,theproductrestartsautomatically.
Technicalissues,clues,andsolutions
Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support.
Problemsupgradingthermware
FirmwareupgradefailureIfthermwareupgradefails,thedevicereloadsthepreviousrmware.Themostcommonreason
isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourdeviceandtryagain.
Problemsafterrmware
upgrade
Ifyouexperienceproblemsafterarmwareupgrade,rollbacktothepreviouslyinstalledversion
fromtheMaintenancepage.
ProblemssettingtheIPaddress
Thedeviceislocatedona
differentsubnet
IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedtoaccessthe
devicearelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.
TheIPaddressisbeingused
byanotherdevice
DisconnecttheAxisdevicefromthenetwork.Runthepingcommand(inaCommand/DOSwindow,
typepingandtheIPaddressofthedevice):
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstallthedevice.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisdevice.Checkallcablingandreinstallthedevice.
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet
ThestaticIPaddressintheAxisdeviceisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingthedevice.
Thedevicecan’tbeaccessedfromabrowser
Can’tloginWhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,thedevicemustberesettothefactorydefaultsettings.
SeeResettofactorydefaultsettingsonpage14.
TheIPaddresshasbeen
changedbyDHCP
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen
changed,useAXISIPUtilityorAXISDeviceManagertolocatethedeviceonthenetwork.Identify
thedeviceusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured).
Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support.
Certicateerrorwhenusing
IEEE802.1X
Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisdevicemustbe
synchronizedwithanNTPserver.GotoSystem>Dateandtime.
Thedeviceisaccessiblelocallybutnotexternally
Toaccessthedeviceexternally,werecommendyoutouseoneofthefollowingapplicationsforWindows®:
•AXISCompanion:freeofcharge,idealforsmallsystemswithbasicsurveillanceneeds.
•AXISCameraStation:30-daytrialversionfreeofcharge,idealforsmalltomid-sizesystems.
Forinstructionsanddownload,gotoaxis.com/vms.
15
AXISI8016-LVENetworkVideoIntercom
Troubleshooting
Performanceconsiderations
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.
Thefollowingfactorsarethemostimportanttoconsider:
•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe
bandwidth.
•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.
•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand
bandwidth.
Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.
•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.
•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.
•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.
•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.
•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.
•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.
Contactsupport
Contactsupportataxis.com/support.
16
AXISI8016-LVENetworkVideoIntercom
Connectequipment
Connectequipment
RelaypoweredbyPoE(12V)
1.Tocheckrelaystate,gotoSystem>Accessoriesandndtherelayport.
2.SetNormalstateto:
-forafail-securelock.
-forafail-safelock.
Relaypoweredbyseparatepowersupply
1.Tocheckrelaystate,gotoSystem>Accessoriesandndtherelayport.
2.SetNormalstateto:
-forafail-securelock.
-forafail-safelock.
17
AXISI8016-LVENetworkVideoIntercom
Connectequipment
Potential-freerelay
1.Tocheckrelaystate,gotoSystem>Accessoriesandndtherelayport.
2.SetNormalstateto:
-forafail-securelock.
-forafail-safelock.
12VFail-securelockpoweredbyPoEfromintercom
1.Tocheckrelaystate,gotoSystem>Accessoriesandndtherelayport.
2.SetNormalstateto:
-forafail-securelock.
-forafail-safelock.
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AXISI8016-LVENetworkVideoIntercom
Connectequipment
12VFail-securelockpoweredbyexternalpowersupply
1.Tocheckrelaystate,gotoSystem>Accessoriesandndtherelayport.
2.SetNormalstateto:
-forafail-securelock.
-forafail-safelock.
19
AXISI8016-LVENetworkVideoIntercom
Specifications
Specifications
Frontpanelindicatorsandcontrols
Whenyouconnecttheproducttopower,theindicatoriconsandtheindicatorstriplightupforafewseconds.
Callindicatoricons
IconIndication
Steadyamberwhenoutgoingcallinitiated.
Flashesamberwhenincomingcallinitiated.
Steadyblueforongoingcall.
Steadygreenwhendoorisopen.
LEDindicators
StatusLEDIndication
GreenSteadygreenfornormaloperation.
SDcardslot
NO NO
NOTICE TICE
TICE
•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe
SDcard.Useyourngerstoinsertandremovethecard.
•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard
fromtheproduct’swebpagebeforeremoval.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards.
ForSDcardrecommendations,seeaxis.com.
microSD,microSDHC,andmicroSDXCLogosaretrademarksofSD-3CLLC.microSD,microSDHC,microSDXCare
trademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
Buttons
Controlbutton
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage14.
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