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©2001M.T.H.ElectricTrains,7020ColumbiaGatewayDrive,ColumbiaMaryland21046-1532.
Service&WarrantyInformation
HowtoGetServiceUndertheTermsoftheLimitedOne-YearWarranty
Whenyoususpectanitemisdefective,pleasechecktheoperator'smanualforstandardoperationand
trouble-shootingtechniquesthatmaycorrecttheproblem.Additionalinformationmaybefoundon
theM.T.H.Website.Shouldyoustillrequireservice,followtheinstructionsbelowtoobtain
warrantyservice.
First,e-mail,write,callorfaxaM.T.H.AuthorizedServiceCenter(ASC)inyourareatoobtainRepair
Authorization.YoucanfindthelistofASCsontheM.T.H.Website,www.mth-railking.com.AuthorizedService
Centersarerequiredtomakewarrantyrepairsonitemssoldfromthatstore;allotherrepairsmay--ormaynot
bedoneatthestore'sowndiscretion.IfyoudidnotpurchasetheitemdirectlyfromtheASC,youwillneedto
selectaNationalAuthorizedServiceCenter(NASC).ThesecentersarecompensatedbyM.T.H.toperform
warrantyserviceforanycustomerwhoserepairqualifies forwarrantyservice.AlistofNASCretailerscanbe
locatedontheM.T.H.Websiteorbycalling1-888-640-3700.Shouldthewarrantynolongerapply,youmay
chooseeitheranASCorNASCretailertoserviceyourM.T.H.Product.Areasonableservicefeewillbecharged.
CAUTION:Makesuretheproductispackedinitsoriginalfactorypackagingincludingitsfoamandplastic
wrappingmaterialtopreventdamagetothemerchandise.Thereisnoneedtoreturntheentiresetifonlyoneofthe
componentsisinneedofrepair.
Pleasemakesureyouhavefollowedtheinstructionscarefullybeforereturninganymerchandise
forservice.AuthorizedM.T.H.ServiceCentersareindependentlyownedandoperatedandarenotagentsor
representativesofM.T.H.ElectricTrains.M.T.H.assumesnoresponsibility,financialorotherwise,formaterial
leftintheirpossession,orworkdone,byprivatelyownedM.T.H.AuthorizedServiceCenters.
IfyouneedassistanceatanytimeemailMTHServiceat,
orcall410381-2580.
Seeourwebsiteatorcall1-888-640-3700toidentifyanAuthorizedM.T.H.Train
Merchantnearyou.
M.T.H.productsarewarrantiedforoneyearfromthedateofpurchaseagainstdefectsinmaterialorworkmanship,
excludingwearitemssuchaslightbulbs,pick-uprollers,batteries,smokeunitwicks,andtractiontires.Wewill
repairorreplace(atouroption)thedefectivepartwithoutchargeforthepartsorlabor,iftheitemisreturnedtoan
AuthorizedServiceCenter(ASC)orM.T.H.NationalAuthorizedServiceCenter(NASC)withinoneyear
oftheoriginaldateofpurchase.Thiswarrantydoesnotcoverdamagescausedbyimpropercare,handling,oruse.
Transportationcostsincurredbythecustomerarenotcoveredunderthiswarranty.
Itemssentforrepairmustbeaccompaniedbyareturnauthorizationnumber,adescriptionoftheproblem,and
,whichgivesthedateof
purchase.IfyouaresendingthisproducttoanAuthorizedServiceCenter,contactthatCenterfortheirreturn
authorization.
Thiswarrantygivesyouspecificlegalrights,andyoumayhaveotherrightsthatvaryfromstatetostate.
SpecificquestionsregardingthewarrantymaybeforwardedtoM.T.H.directly.
ServiceDepartment
M.T.H.ElectricTrains
7020ColumbiaGatewayDrive
.ColumbiaMD21046-1532
only
unlessotherwiseinstructedbytheServiceCenter Theshipmentmustbeprepaid
andwerecommendthatitbeinsured.Acoverletterincludingyourname,address,daytimephonenumber,e-
mailaddress(ifavailable),ReturnAuthorizationnumber(ifrequiredbytheservicecenter,acopyofyoursales
receiptandafulldescriptionoftheproblemmustbeincludedtofacilitatetherepairs.Pleaseincludethe
descriptionregardlessofwhetheryoudiscussedtheproblemwithaservicetechnicianwhencontactingthe
ServiceCenterforyourReturnAuthorization.
LimitedOne-YearWarranty
AllM.T.H.productspurchasedfromanAuthorizedM.T.H.TrainMerchantarecoveredbythiswarranty.
acopyoftheoriginalsalesreceiptfromanAuthorizedM.T.H.TrainMerchant
M.T.H.
www.mth-railking.com