Dell Latitude 14 Rugged Extreme 7404 User manual

Dell Latitude 14 Rugged Extreme – 7404

Owner's Manual

Regulatory Model: P45G

Regulatory Type: P45G001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you

how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

intellectual property laws. Dell

™

and the Dell logo are trademarks of Dell Inc. in the United States and/or other

jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2014 -06

Rev. A00

Contents

1 Working on Your Computer................................................................................6

Before Working Inside Your Computer................................................................................................6

Turning Off Your Computer..................................................................................................................7

After Working Inside Your Computer................................................................................................... 8

2 System Overview...................................................................................................9

3 Removing and Installing Components............................................................11

Opening the Press-Latch Doors..........................................................................................................11

Installing a QD (Quick Disconnect) connector...................................................................................11

Removing the Stylus and Tether.........................................................................................................12

Installing the Stylus and Tether...........................................................................................................12

Removing the Battery..........................................................................................................................13

Installing the Battery............................................................................................................................13

Removing the Hard Drive....................................................................................................................13

Installing the Hard Drive......................................................................................................................14

Removing the Bottom Cover..............................................................................................................14

Installing the Bottom Cover................................................................................................................14

Removing the Handle..........................................................................................................................15

Installing the Handle............................................................................................................................15

Removing the Battery Connector.......................................................................................................16

Installing the Battery Connector.........................................................................................................16

Removing the Docking Board.............................................................................................................16

Installing the Docking Board...............................................................................................................18

Removing the Memory Module.......................................................................................................... 18

Installing the Memory Module............................................................................................................ 18

Removing the ExpressCard Module................................................................................................... 19

Installing the ExpressCard Module.....................................................................................................20

Removing the Optical Drive............................................................................................................... 20

Installing the Optical Drive..................................................................................................................21

Removing the Graphics Processing Unit (GPU).................................................................................22

Installing the Graphics Processing Unit (GPU)...................................................................................22

Removing the Heatsink.......................................................................................................................23

Installing the Heatsink.........................................................................................................................23

Removing the System Fan.................................................................................................................. 24

Installing the System Fan.................................................................................................................... 24

Removing the Global Positioning System (GPS) Module.................................................................. 24

Installing the Global Positioning System (GPS) Module.................................................................... 25

Removing the USH Daughter Board...................................................................................................25

Installing the USH Daughter Board.................................................................................................... 26

Removing the LED Board....................................................................................................................26

Installing the LED Board......................................................................................................................27

Removing the Fingerprint reader........................................................................................................27

Installing the Fingerprint Reader........................................................................................................ 28

Removing the SIM Board.................................................................................................................... 28

Installing the SIM Board...................................................................................................................... 29

Removing the Coin-cell Battery.........................................................................................................30

Installing the Coin-cell Battery...........................................................................................................30

Removing the WLAN Card.................................................................................................................. 31

Installing the WLAN Card.................................................................................................................... 31

Removing the WWAN Card.................................................................................................................31

Installing the WWAN Card...................................................................................................................32

Removing the System Board.............................................................................................................. 33

Installing the System Board................................................................................................................ 35

Removing the Smart Card ................................................................................................................. 36

Installing the Smart Card ................................................................................................................... 36

Removing the Palmrest.......................................................................................................................37

Installing the Palmrest.........................................................................................................................38

Removing the I/O Board ....................................................................................................................39

Installing the I/O Board ......................................................................................................................40

Removing the Keyboard......................................................................................................................41

Installing the Keyboard ...................................................................................................................... 42

Removing the Keyboard Control Board.............................................................................................43

Installing the Keyboard Control Board...............................................................................................43

Removing the Speaker........................................................................................................................44

Installing the Speaker..........................................................................................................................45

Removing the Power Connector....................................................................................................... 46

Installing the Power Connector......................................................................................................... 46

Removing the Display Assembly.........................................................................................................47

Installing the Display Assembly.......................................................................................................... 49

Removing the Display Panel...............................................................................................................50

Installing the Display Panel..................................................................................................................51

Removing the Camera.........................................................................................................................51

Installing the Camera.......................................................................................................................... 52

Removing the Touch Screen Controller Board................................................................................. 52

Installing the Touch Screen Controller Board................................................................................... 53

4 System Setup.......................................................................................................54

Boot Sequence....................................................................................................................................54

Navigation Keys...................................................................................................................................54

System Setup Options.........................................................................................................................55

Updating the BIOS ..............................................................................................................................65

System and Setup Password...............................................................................................................65

Assigning a System Password and Setup Password.................................................................... 66

Deleting or Changing an Existing System and/or Setup Password.............................................66

5 Diagnostics.......................................................................................................... 68

Enhanced Pre-Boot System Assessment (ePSA) Diagnostics........................................................... 68

Device Status Lights............................................................................................................................69

Battery Status Lights............................................................................................................................69

6 Contacting Dell...................................................................................................70

1

Working on Your Computer

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help to

ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes

that the following conditions exist:

• You have read the safety information that shipped with your computer.

• A component can be replaced or--if purchased separately--installed by performing the removal

procedure in reverse order.

WARNING: Before working inside your computer, read the safety information that shipped with

your computer. For additional safety best practices information, see the Regulatory Compliance

Homepage at www.dell.com/regulatory_compliance

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or

by periodically touching an unpainted metal surface, such as a connector on the back of the

computer.

CAUTION: Handle components and cards with care. Do not touch the components or contacts

on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a

processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable

itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable,

press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep

them evenly aligned to avoid bending any connector pins. Also, before you connect a cable,

ensure that both connectors are correctly oriented and aligned.

NOTE: The color of your computer and certain components may appear differently than shown in

this document.

To avoid damaging your computer, perform the following steps before you begin working inside the

computer.

1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.

2. Turn off your computer (see Turning Off Your Computer).

3. If the computer is connected to a docking device (docked) such as the optional Media Base or

Battery Slice, undock it.

CAUTION: To disconnect a network cable, first unplug the cable from your computer and

then unplug the cable from the network device.

6

4. Disconnect all network cables from the computer.

5. Disconnect your computer and all attached devices from their electrical outlets.

6. Close the display and turn the computer upside-down on a flat work surface.

NOTE: To avoid damaging the system board, you must remove the main battery before you

service the computer.

7. Remove the main battery.

8. Turn the computer top-side up.

9. Open the display.

10. Press the power button to ground the system board.

CAUTION: Before touching anything inside your computer, ground yourself by touching an

unpainted metal surface, such as the metal at the back of the computer. While you work,

periodically touch an unpainted metal surface to dissipate static electricity, which could

harm internal components.

11. Remove any installed ExpressCards or Smart Cards from the appropriate slots.

Turning Off Your Computer

CAUTION: To avoid losing data, save and close all open files and exit all open programs before

you turn off your computer.

1. Shut down the operating system:

• In Windows 8:

– Using a touch-enabled device:

a. Open the Charms menu and click Settings.

b. Select the and then select Shut down

– Using a mouse:

a. Point to upper-right corner of the screen and click Settings.

b. Click the and select Shut down.

• In Windows 7:

1. Click Start .

2. Click Shut Down.

or

1. Click Start .

2. Click the arrow in the lower-right corner of the Start menu as shown below, and then click

Shut Down..

2. Ensure that the computer and all attached devices are turned off. If your computer and attached

devices did not automatically turn off when you shut down your operating system, press and hold

the power button for about 4 seconds to turn them off.

7

After Working Inside Your Computer

After you complete any replacement procedure, ensure you connect any external devices, cards, and

cables before turning on your computer.

CAUTION: To avoid damage to the computer, use only the battery designed for this particular

Dell computer. Do not use batteries designed for other Dell computers.

1. Connect any external devices, such as a port replicator or media base, and replace any cards, such as

an ExpressCard.

2. Connect any telephone or network cables to your computer.

CAUTION: To connect a network cable, first plug the cable into the network device and then

plug it into the computer.

3. Replace the battery.

4. Connect your computer and all attached devices to their electrical outlets.

5. Turn on your computer.

8

2

System Overview

1. display latch 2. microphone

9

3. privacy shutter 4. camera (optional)

5. camera status light 6. speaker

7. outdoor-readable display/touchscreen 8. power button

9. memory-card reader 10. USB 2.0 Connector

11. USB 3.0 Connector 12. optical drive

13. smart Card reader 14. hard drive

15. ExpressCard reader or PCMCIA 16. fingerprint reader

17. status lights 18. power connector

19. VGA connector 20. serial connector

21. USB 2.0 connector 22. network connector

23. touchpad 24. serial connector

25. network connector 26. stylus

27. battery 28. sealed thermal chamber

29. USB 3.0 connector with PowerShare 30. HDMI Connector

31. SIM card reader 32. audio connector

33. radio frequency pass-through connectors 34. docking device connector

WARNING: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not

store your Dell computer in a low-airflow environment, such as a closed briefcase, while it is

running. Restricting the airflow can damage the computer. The computer turns on the fan when

the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the

computer.

Danger: EXPLOSION HAZARD-External Connections (Power Jack, HDMI Port, USB Ports, RJ45 Port,

RS232 Port, Audio Port, Smart Card Reader, SD card Reader, Express Card Reader, PC-card Reader,

SIM card Reader) are not to be used in a hazardous location.

10

3

Removing and Installing Components

This section provides detailed information on how to remove or install the components from your

computer.

Opening the Press-Latch Doors

There are eight press-latch doors. Four on the back, two on the right side, and two on the left side of the

computer.

1. Left and right side press-latch doors: Slide the latch towards the back of the computer to lock and

towards the front to unlock.

2. Back press-latch door: Slide the latch to the right to lock and to the left to unlock.

3. The door can now be opened by pressing down on the latch and pulling the door in a direction away

from the computer.

Installing a QD (Quick Disconnect) connector

1. Perform the following steps to install a QD connector:

a. Align the QD connector to the receptacle on the corner of the computer.

b. Press and hold the button on top of the QD connector.

2. Insert the connector into the receptacle while holding the button pressed.

3. Release the button after the connector is seated in the receptacle to secure it.

11

Removing the Stylus and Tether

1. Follow the procedures in Before Working Inside Your Computer.

2. Perform the following steps:

a. Pull the stylus out from it’s slot on the computer.

b. Release and remove the tether from the computer.

Figure 1.

Installing the Stylus and Tether

1. Install the tether to the computer.

2. Insert the stylus into its slot and push it inwards.

12

Removing the Battery

1. Follow the procedures in Before Working Inside your computer.

2. Perform the following steps to remove the battery:

a. Lift and open the battery bay press latch door.

b. Press the blue battery release tab to release the battery.

c. Pull the blue tab on the battery outwards to remove the battery from the computer.

Figure 2.

Installing the Battery

1. Slide the battery into the battery bay.

2. Close the battery bay press latch door.

3. Follow the procedures in After Working Inside Your Computer.

Removing the Hard Drive

1. Slide the hard drive release latch to the left to unlock.

2. Pull the hard drive outwards using the pull-loop and remove it from the computer.

13

Installing the Hard Drive

1. To secure the hard drive, push the hard drive into its compartment.

2. Rotate the door back towards the computer and press until it is in a closed position.

NOTE: Ensure that the hard drive pull tab does not cover the water seal.

3. Engage the lock by sliding it until the lock symbol is visible.

Removing the Bottom Cover

1. Follow the procedures in Before Working Inside your computer

2. Remove the battery.

3. Perform the following steps to remove the bottom cover:

a. Remove the screws that secure the bottom cover.

b. Lift the bottom cover and remove it from the computer.

Installing the Bottom Cover

1. Place the bottom cover on the base of the computer.

2. Install the screws that secure the bottom cover to the computer.

3. Install the battery.

4. Follow the procedures in After Working Inside Your computer.

14

Removing the Handle

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a. battery

b. hard drive

c. bottom cover

3. Perform the following steps to remove the handle:

a. Remove the front screws. [1]

b. Remove the screws that secure the handle to the computer. [1]

c. Lift and remove the handle from the computer. [2]

Installing the Handle

1. Place the handle and align it to its position on the computer.

2. Install the screws that secure the handle to the computer.

3. Install the front screws.

4. Install:

a. bottom cover

b. hard drive

c. battery

5. Follow the procedures in After Working Inside Your Computer.

15

Removing the Battery Connector

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a. battery

b. bottom cover

3. Perform the following steps to remove the battery connector:

a. Disconnect the battery connector cable from the system board. [1]

b. Remove the screws that secure the battery connector board to the computer. [2]

c. Lift and remove the battery connector board from the computer. [3]

Installing the Battery Connector

1. Place the battery connector board in its position on the computer.

2. Install the screws that secure the battery connector to the computer.

3. Connect the battery connector cable to its slot on the system board.

4. Install:

a. bottom cover

b. battery

5. Follow the procedures in After Working Inside Your Computer.

Removing the Docking Board

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a. battery

b. bottom cover

16

3. Perform the following steps:

a. Disconnect the docking board antenna cables. [1]

CAUTION: Please exercise caution while disconnecting the antenna cables. Improper

removal may result in damage/breakage of the antenna cables.

b. Release the docking board antenna cables from the routing channels. [2]

Figure 3.

4. Perform the following steps :

a. Remove the screws that secure the docking board to the system board and turn it around in the

direction indicated. [1,2]

b. Disconnect the docking board connector cable by lifting the cable release tab. [3,4]

c. Lift and remove the docking board from the computer.

Figure 4.

17

Installing the Docking Board

1. Connect the docking board connector cable to the system board.

2. Align the docking board in its position on the system board and install the screws that secure it.

3. Route the docking board antenna cables through the routing channels.

4. Connect the antenna cables to their corresponding location on the docking board.

5. Install:

a. bottom cover

b. battery

6. Follow the procedures in After Working Inside Your Computer.

Removing the Memory Module

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a. battery

b. bottom cover

3. Pry the securing clips away from the memory module until it pops up. Remove the memory module

from its connector on the system board.

Installing the Memory Module

1. Insert the memory module into the memory socket.

2. Align the keyed notch on the memory module to the memory socket.

3. Press the memory module down until it clicks into place.

4. Install:

a. bottom cover

b. battery

5. Follow the procedures in After Working Inside Your Computer.

18

Removing the ExpressCard Module

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a. battery

b. bottom cover

c. hard drive

3. Perform the following steps to remove the ExpressCard shroud:

a. Disconnect the ExpressCard board shroud cable from the system board. [1,2]

b. Remove the screws that secure the ExpressCard shroud. [3]

c. Lift and remove the ExpressCard shroud from the computer. [4]

Figure 5.

19

4. Perform the following steps to remove the ExpressCard board:

a. Disconnect the ExpressCard board connector cable from the system board. [1,2]

b. Remove the screws that secure the ExpressCard board. [3]

c. Lift and remove the ExpressCard board from the computer. [4]

Figure 6.

Installing the ExpressCard Module

1. Align the ExpressCard board into its position on the chassis.

2. Connect the ExpressCard board connector cable to the system board.

3. Install the screws that secure the ExpressCard board to the system board.

4. Align the ExpressCard shroud above the ExpressCard board.

5. Install the screws that secure the ExpressCard shroud to the ExpressCard board.

6. Connect the ExpressCard board shroud cable to the system board.

7. Install:

a. hard drive

b. bottom cover

c. battery

8. Follow the procedures in After Working Inside Your Computer.

Removing the Optical Drive

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a. battery

b. bottom cover

c. docking board

20

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