User’s manual
www.vtech.com/hk/tel
DECT
Model: VT2032
1
Table of contents
1. IMPORTANT SAFETY INSTRUCTIONS .......................1
2. SETTING UP THE TELEPHONE ...................................2
2.1 Package contents ..............................................................2
2.2 Location .............................................................................2
2.3 Connecting the telephone..................................................3
2.4 Installing and charging the battery pack ............................4
3. GETTING TO KNOW YOUR PHONE ............................5
3.1 Overview of the Handset ...................................................5
3.2 Handset LCD Display Icons and Symbols.........................6
3.3 Handset Menu Structure....................................................8
3.4 Overview of the Base .......................................................9
3.5 Base LCD Display Icons and Symbols ............................11
3.6 Text and Digit Entry Table ...............................................12
3.6.1 Latin Character Set..........................................12
3.6.2 Spanish Character Set ....................................13
4. USING YOUR PHONE .................................................14
4.1 Make a Call......................................................................14
4.1.1 Preparatory Dialing..........................................14
4.1.2 Post Dialing .....................................................14
4.1.3 Call from the phonebook .................................14
4.1.4 Call from the Call List ......................................15
4.1.5 Call from the Redial List ..................................15
4.1.6 Call timer .........................................................15
4.2 Answer a Call ..................................................................15
4.3 End a Call ........................................................................16
4.4 Adjust Earpiece and Handsfree Volume..........................16
4.5 Mute a Call ......................................................................16
4.6 Set the Silent Mode .........................................................17
4.7 Turn on the Keypad Lock ................................................17
4.8 Redial the last number .................................................... 17
4.8.1 Redial a Number from the Redial List............. 17
4.8.2 Store a Redial Number into the Phonebook ... 18
4.8.3 Delete a Redial Number.................................. 18
4.8.4 Delete the Entire Redial List ........................... 18
4.9 Find the Handset............................................................. 18
4.10 Make an Internal Call ...................................................... 19
4.10.1 Intercom Another Handset.............................. 19
4.10.2 Intercom the Retro Base................................. 19
4.10.3 Call All Handsets and Retro Base................... 19
4.10.4 Transfer an External Call from Handset
to Handset....................................................... 20
4.10.5 Transfer an External Call from Handset
to the Retro Base ............................................ 20
4.10.6 Transfer an External Call from the Retro
Base to Handset ............................................. 20
4.10.7 Make a 3-way Conference Call....................... 21
4.10.8 Make a 3-way Conference Call with
Call Share ....................................................... 21
5. PRIVATE PHONEBOOK..............................................22
5.1 Add a New Phonebook Entry.......................................... 22
5.2 Search a Phonebook Entry............................................. 22
5.3 View a Phonebook Entry................................................. 23
5.4 Edit a Phonebook Entry .................................................. 23
5.5 Delete a Phonebook Entry.............................................. 24
5.6 Delete the Entire Private Phonebook.............................. 24
5.7 Check the Phonebook Usage ......................................... 24
6. CALLER DISPLAY (NETWORK DEPENDENT) .........25
6.1 View the Call List ............................................................ 25
6.2 Store a Call List Number into the Phonebook................. 25
2
Table of contents
6.3 Delete an entry in the Call List.........................................26
6.4 Delete the entire list of the Call List .................................26
6.5 View the Details of the Call List Entry..............................26
6.6 Category Selection of the Call List Entry .........................26
7. VOICE MAIL (NETWORK DEPENDENT)....................27
7.1 Access Voice Mail Messages ..........................................27
7.2 Delete VMWI Entries .......................................................27
8. PHONE SETTINGS ......................................................29
8.1 Date and Time Settings ...................................................29
8.1.1 Change the Date Format.................................29
8.1.2 Change the Time Format.................................29
8.1.3 Set the Date and Time.....................................29
8.2 Alarm Settings .................................................................30
8.2.1 Turn on/off the Alarm.......................................30
8.2.2 Set the Alarm Time (if the Alarm is set
to be ON) .........................................................31
8.3 Handset Settings .............................................................31
8.3.1 Set the Ringer Melody for Internal Calls..........31
8.3.2 Set the Ringer Melody for External Calls.........31
8.3.3 Set the Ringer Volume ....................................32
8.3.4 Set Alert Tones................................................32
8.3.5 Set the Handset Language..............................32
8.3.6 Rename the Handset.......................................33
8.3.7 Choose the Information to be
displayed in idle ...............................................33
8.3.8 Set the Auto Answer........................................33
8.4 Base Settings ..................................................................33
8.4.1 Set the Base Ringer Melody............................33
8.4.2 Set the Ringer Volume ....................................34
8.4.3 De-register a Handset .....................................34
8.4.4 Change the Flash Time ...................................35
8.4.5 Change the System PIN Code ........................35
8.4.6 Call Share........................................................35
8.5 Registration..................................................................... 36
8.6 Reset Your Phone........................................................... 36
9. ANSWERING MACHINE..............................................37
9.1 Turn On/Off the Answering Machine............................... 37
9.2 Listen to the Messages in the Answering Machine......... 38
9.3 Delete All Messages in the Answering Machine ............. 39
9.4 Record Memo ................................................................. 40
9.5 Answering Machine Settings........................................... 40
9.5.1 Set the Answer Mode...................................... 40
9.5.2 Record Your Own Outgoing Message
(OGM) ............................................................. 41
9.5.3 Playback and Delete the Outgoing
Message (OGM) ............................................. 41
9.5.4 Set the Answer Delay ..................................... 42
9.5.5 Set the Recording Time of Incoming
Message ......................................................... 42
9.5.6 Turn On or Off the Base Screening ................ 43
9.5.7 Change the Compression Rate....................... 43
9.5.8 Activate Remote Access................................. 43
9.5.9 Call Screening................................................. 45
10.DEFAULT SETTINGS ..................................................46
11.TROUBLESHOOTING .................................................48
12.TECHNICAL SPECIFICATIONS..................................50
1
1. IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury,
including the following:
1. Read and understand all the instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bath tub, kitchen sink, swimming pool).
5. Do not expose the telephone to direct sunlight or extreme cold environment. Do not put the telephone close to heating sources such as
radiators, cookers, etc.
6. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
7. Unplug this product from the wall outlet and refer servicing to VTech under the following conditions:
• When the power supply cord or plug is damaged or frayed.
• If the product does not operate normally by following the operating instructions.
• If the product has been dropped and the cabinet has been damaged.
• If the product exhibits a distinct change in performance.
8. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
9. Do not use the telephone to report a gas leak in the vicinity of the leak.
10. Use only the supplied NiMH (Nickel Metal Hydride) batteries! The operation periods for the handsets are only applicable with the default
battery capacities
11. The use of other battery types or non-rechargeable batteries/primary cells can be dangerous. These may cause interference and/or unit
damages. The manufacturer will not be held liable for damage arising from such non-compliance.
12. Do not use third party charging bays. The batteries may be damaged.
13. Please note the correct polarity while inserting the batteries.
14. Do not immerse batteries in water, do not place in fire.
If you have questions about this product, or having difficulty with setup or operation, call our Customer Service Centre.
Customer Service Hotline: (852) 2666 5558
Technical Inquiry Hotline: (852) 2667 7433
2
Setting up the telephone
2. SETTING UP THE TELEPHONE
2.1 Package contents
The package contains the following items:
･ 1 Handset ･ 1 Rechargeable battery pack
･ 1 Base station ･ 1 Chinese user’s manual
･ 1 AC power adapter ･ 1 English user’s manual
･ 2 Telephone line cords
2.2 Location
For maximum coverage and reduce the interference, here are some guidelines you should consider when you place the base unit,
- place it at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment.
- place it away from electronic appliances such as televisions, microwave ovens, radios, personal computers, wireless devices or other
cordless phones.
- avoid facing radio frequency transmitters, such as external antennas of mobile phone cell stations.
- avoid plugging it into the same circuit as other major household electrical appliances because of the potential interference. Try moving the
appliance or the base unit to another power outlet.
If the reception for a base unit location is not satisfactory, move it to another location for better reception.
Depending on the surrounding conditions as well as spatial and structural factors, the range may be reduced. The range indoors is normally
less than outdoors.
3
2.3 Connecting the telephone
1. Plug the power supply & line cord into the base station.
2. Plug the other end of power supply & line cord into the mains socket.
Note:
Always use the cables provided in the box.
4
Setting up the telephone
2.4 Installing and charging the battery pack
1. Slide off the battery compartment cover to remove it.
2. Place the supplied battery pack as indicated. Respect polarity.
3. Slide the battery compartment cover back.
4. Put the handset on the base and charge for 16 hours first time. A beep indicates that the handset is properly placed on the base or charger.
Notes:
1. Use only the power adapter provided for the base station.
2. Use only NiMH rechargeable battery pack.
3. If the handset will not be used for a long time, disconnect and remove the battery pack to prevent possible leakage.
Battery Door
Battery
5
3. GETTING TO KNOW YOUR PHONE
3.1 Overview of the Handset
1. EARPIECE
2. UP
In idle mode: Press to access the call list
In menu mode: Press to scroll up the menu items
In Phonebook list/Redial list/Call List: Press to
scroll up the list
During a call: Press to increase the volume
In number editing mode: Press to move the
cursor one character to the left
3. RIGHT SOFT KEY (CLEAR/BACK/MUTE/
INTERCOM)
In main menu mode: Press to go back to idle screen
In sub-menu mode: Press to go back to previous
level
In sub-menu mode: Press and hold to go back to
idle screen
In editing/predialing mode: Press to clear a
character/digit
In editing/predialing mode: Press and hold to
delete all the characters/digits
During a call: Press to mute/unmute the microphone
In idle mode: Press to intercom another handset
or the retro base.
4. TALK OFF
During a call: Press to end a call and go back to
idle screen
In menu/editing mode: Press to go back to
previous menu
In menu/editing mode: Press and hold to go
back to idle screen
In idle mode: Press and hold to power off the
handset
In idle mode (when the handset is powered off):
Press and hold to power on the handset
5. DOWN
In idle mode: Press to access the redial list
In menu mode: Press to scroll down the menu
items
In Phonebook list/Redial list/Call List: Press to
scroll down the list
During a call: Press to decrease the volume
In number editing mode: Press to move the
cursor one character to the right
6. CHARGING PINS DESIGNATOR
7. FLASH
In predialing/number editing mode: Press to
insert a flash.
During a call: Press to dial a flash
8. SPEAKERPHONE
During a call: Press to turn on/off the speakerphone.
In Idle mode/predialing mode/Redial list/Call
List/Phonebook entry: Press to make a call with
speakerphone
During ringing: Press to answer a call with
speakerphone
9. MICROPHONE
10. PHONEBOOK
In idle mode/during a call: Press to access the
phonebook list
11.
ALPHANUMERIC KEYPAD, * (STAR), # (HASH)
Press to insert a digit/character/*/#
1 key in idle mode: Press and hold to access the
voice mail.
* key in idle mode: Press and hold to enable or
disable the keypad lock
* key during a call (in Pulse mode): Press to
switch to tone mode
* key during a call: Press and hold to start
conference call (when in intercom).
# key in Idle mode: Press and hold to turn on/off
the ringer
0 key in predialing/number editing mode/during
a call: Press and hold to insert a pause
# key in Call List mode: Press to review caller's
number if applicable
12. TALK ON
In idle/predialing mode : Press to make a call
In Redial list/Call List/Phonebook entry: Press to
make a call to the selected entry in the list
During ringing: Press to answer a call
13. LEFT SOFT KEY (MENU/OK)
In idle mode: Press to access the main menu
In sub-menu mode: Press to confirm the selection
During a call: Press to access Intercom/
Phonebook/Redial List/Call List
6
Getting to know your phone
3.2 Handset LCD Display Icons and Symbols
The LCD display gives you information on the current status of the telephone.
Steadily on when the handset is within range of the base.
Flashes when the handset is out of range of the base or not registered to the base.
Steadily on when an intercom is in progress.
Flashes when there is an incoming internal call or being put on hold.
Off when the intercom call goes on hook.
Steadily on indicates a call is in progress.
Flashes when there is an incoming call.
Off when the phone goes on hook.
Steadily on indicates that handsfree is being used.
Off when speaker is off.
Steadily on when the telephone answering machine (TAM) is turned on.
Flashes when new TAM messages are received.
Off when the telephone answering machine (TAM) is turned off.
Steadily on indicates that the ringer is switched off.
Off indicates that the ringer is switched on.
Steadily on when an alarm is set.
Flashes when the alarm time set before reaches.
Off when the alarm is turned off.
7
Steadily on indicates that the keypad is locked.
Off indicates that the keypad is unlocked.
Steadily on when there are newly received Voice Message Waiting (VMWI) not yet read.
Off when all the new voice messages have been read.
Steadily on indicates the battery is fully charged.
Whole icon flashes when the battery performs initial charging.
Internal block icon flashes when the battery is in final charging stage.
Steadily on indicates the battery needs charging.
Flashes when low battery power level is detected.
Steadily on indicates when more characters are existed before the text currently displayed.
Off indicates when no character is existed before the text currently displayed.
Steadily on indicates when more characters are existed after the text currently displayed.
Off indicates when no character is existed after the text currently displayed.
Steadily on indicates when more menu items are existed before the menu item currently displayed.
Off indicates when no more menu items are existed before the menu item currently displayed.
Steadily on indicates when more menu items are existed after the menu item currently displayed.
Off indicates when no more menu items are existed after the menu item currently displayed.
(MENU)
Press to select more menu options if applicable.
OK
Press to confirm the current selection if applicable.
Steadily on when new TAM message/new call is received in TAM message list/call list.
Off when new TAM message/new call has been read.
(INT)
Press to conduct Intercom call when idle.
(BACK)
Press to go back to previous menu level or cancel the current action if applicable.
Press to clear a character or stop the alarm if applicable, press to mute/unmute during a call.
8
Getting to know your phone
3.3 Handset Menu Structure
In idle mode, press /
OK
will firstly access the Call List menu. Refer to the following for the menu structure.
Main Menu CALL LIST PHONEBOOK BS SETTINGS HS SETTINGS REGISTRATION DEFAULT ANS. MACHINE
Sub menu Review Call List
Under a selected
Call List entry:
ADD TO PB
DELETE
DELETE ALL
DETAILS
CATEGORY
Review
phonebook list
Under a
phonebook
entry:
ADD
VIEW
EDIT
DELETE
DELETE ALL
PB STATUS
BS RINGER
RING VOLUME
LANGUAGE
DELETE HS
FLASH TIME
CHANGE PIN
CALL SHARE
ALARM
RING SETUP
TONE SETUP
LANGUAGE
RENAME HS
HS DISPLAY
AUTO ANSWER
DATE & TIME
PIN? PIN? MSG PLAYBACK
DELETE ALL
MEMO
TAM ON/OFF
TAM SETTINGS
ANSWER MODE
OGM SETTINGS
ANSWER DELAY
RECORD TIME
REMOTE ACC.
COMPRESSION
BS SCREENING
CHANGE PIN
U/D
Key Press
U/D U/DU/DU/DU/D
U/D
/
OK
9
3.4 Overview of the Base
1 CHARGING CRADLE
2 PLAY/STOP
In idle mode: Press to play the new message.
In TAM message playback mode: Press to stop the message playback.
In Phonebook entry: Press to go back to idle screen.
3 RECALL
In predialing mode: Press to insert a flash.
During a call: Press to dial a flash.
4 ALPHANUMERIC KEYPAD, * (STAR), # (HASH)
Press to insert a digit / character / * / #
1 key in idle mode: Press and hold to access the voice mail.
2 key in TAM message playback: Press to skip forward to play the next TAM message
3 key in TAM message playback: Press to delete the current TAM message playback.
3 key in idle mode: Press and hold to delete all old messages.
4 key in TAM message playback: Press once to repeat playing the current message from the beginning. Press twice to skip backward
to play the previous message.
5 key in idle mode: Press and hold to turn on/off the answering machine.
0 key in predialing mode/ during a call: Press and hold to insert a pause.
10
Getting to know your phone
5
>
In idle mode: Press to increase base screening volume.
In Phonebook entry: Press to scroll up the list.
During a call/during TAM message playback: Press to increase the volume.
During ringing: Press to increase the base ringer volume.
6 SPEAKERPHONE
During TAM message playback: Press to turn on/off the speakerphone.
In Idle mode/predialing mode/Phonebook entry: Press to make a call with speakerphone.
During ringing: Press to answer a call with speakerphone.
7
</CLEAR
In idle mode: Press to decrease base screening volume.
In Phonebook entry: Press to scroll down the list.
During a call/during TAM message playback: Press to decrease the volume.
In predialing mode: Press to backspace a digit.
During ringing: Press to decrease the base ringer volume.
8 MUTE/PHONEBOOK/BACK
In idle mode: Press to access Phonebook
During a call: Press to mute/ unmute the microphone.
In Phonebook entry: Press to go back to idle screen.
9PAGE
Press to page your handset(s). It will ring for approximately 60 seconds.
Press and hold to enter registration mode.
11
3.5 Base LCD Display Icons and Symbols
The LCD display gives you information on the current status of the telephone.
Animates in cyclic when the handset is on base cradle.
Off when handset is not putting on the base cradle.
Steadily on when home line is in use or there is an incoming home call.
Flashes when home line is on hold.
Off when home line goes on-hook.
Steadily on when Mute function is turned on.
Off when Mute function is turned off.
Steadily on when Full ECO mode in progress.
Off Full ECO mode is not in progress.
Steadily on when answering machine is turned on.
Flashes new TAM message is received.
Off when answering machine is turned off.
Steadily on when there are received new Voice Message Waiting (VMWI) not yet read.
Off when all the new Voice Message Waiting (VMWI) have been read.
Steadily on indicate when new call is received.
Off when a new call has been read.
12
Getting to know your phone
3.6 Text and Digit Entry Table
The following tables show you where each letter and punctuation character can be found. Respective character table will be used when
corresponding menu language is selected. This will be helpful when storing a name in the phonebook and renaming your handset.
In editing mode, a cursor is displayed to indicate the current text entry position. It is positioned at the right of the last character entered.
Writing Tips:
1. Once a character is selected, the cursor will move to the next position after a short pause.
2. You can move the cursor within the text by
U/D to amend the text entry.
3. Press
]/ RIGHT SOFT KEY to delete the last character.
4. Press and hold
]/ RIGHT SOFT KEY to delete the entire text string.
3.6.1 Latin Character Set
Key
Alphanumeric Editing
(For phonebook name editing and renaming handset)
Number Editing
(For phone number editing,
date/time editing)
Key Press 1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th
1 space - 1 1
2ABC2 2
3DEF3 3
4GHI4 4
5JKL5 5
6MNO6 6
7PQRS7 7
8TUV8 8
9WXYZ9 9
00 0, P (Pause)
**?/\() *
##‘,-.& #
13
3.6.2 Spanish Character Set
Key
Alphanumeric Editing
(For phonebook name editing and renaming handset)
Number Editing
(For phone number editing,
date/time editing)
Key Press 1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th
1SP-1 1
2ABC2 2
3DEF3 3
4GHI4 4
5JKL5 5
6MNÑO6 6
7PQRS7 7
8TUV8 8
9WXYZ9 9
00 0, P (Pause)
**?/\() *
##‘,-.& #
14
Using your phone
4 USING YOUR PHONE
4.1 Make a Call
4.1.1 Preparatory Dialing
Using a handset:
Enter the phone number and press
T or S to dial the number. Press ]/ RIGHT SOFT KEY to clear the entry.
Using the base:
Enter the phone number and press
s to dial the number. Press < to clear the entry.
4.1.2 Post Dialing
Using a handset:
Press
T or S to take the line and enter the phone number.
Using the base:
Press
s to take the line and enter the phone number.
4.1.3 Call from the phonebook
Using a handset:
1. Press
P to access the phonebook.
2. Press
U/D to select the desired phonebook entry.
Alternatively, press /
OK
to access the phonebook to get the desired phonebook entry.
3. Press
T or S to dial the selected phonebook entry.
Using the base:
1. Press
p to access the phonebook.
2. Press
</> to select the desired phonebook entry.
3. Press
s to dial the selected phonebook entry.
15
4.1.4 Call from the Call List
Using a handset:
1. Press
U to access the Call List.
2. Press
U/D to select the desired Call List entry.
Alternatively, press /
OK
to access the Call List from the main menu.
3. Press
T or S to dial the selected Call List entry.
4.1.5 Call from the Redial List
1. Press D on the handset to access the redial list.
2. Press
U/D to select the desired redial number.
3. Press
T or S to dial the selected redial number.
4.1.6 Call timer
Your handset or base automatically times the duration of each call. The call timer will display a few seconds after the call has ended. It is shown
in hours, minutes and seconds format (HH:MM:SS).
4.2 Answer a Call
Using a handset:
If the handset is not on the charging cradle:
When the phone rings, press
T or S to answer a call.
If the handset is on the charging cradle or the base station and if AUTO ANSWER is set to ON:
When the phone rings, pick up the handset to answer a call.
Using the base:
When the phone rings, press
s to answer a call.
16
Using your phone
4.3 End a Call
Using a handset:
During a call connection, press
O to end the call.
OR
Place the handset on the base station or the charging cradle to end the call.
Using the base:
During a call connection, press
s to end the call.
4.4 Adjust Earpiece and Handsfree Volume
There are 5 levels (VOLUME 1 to VOLUME 5) to choose from for each of earpiece and handsfree volume in the handset, while there are 5
levels (VOLUME 1 to VOLUME 5) to choose for handsfree volume in the base.
Using a handset:
During a call:
Press
U/D to select volume 1-5. The current setting is shown. When you end the call, the setting will remain at the last selected level.
Using the base:
During a call:
Press
</> to select volume 1-5. The current setting is shown. When you end the call, the setting will remain at the last selected level.
4.5 Mute a Call
You can talk to someone nearby without letting the caller hear you during a call.
Using a handset:
During a call:
Press
]/ RIGHT SOFT KEY to mute the microphone and "MUTED" will be displayed on the LCD. Your caller cannot hear you. Press ]/
RIGHT SOFT KEY again to unmute the microphone.
17
Using the base:
During a call:
Press
p to mute the microphone and "MUTED" will be displayed on the LCD. Your caller cannot hear you. Press p again to
unmute the microphone.
4.6 Set the Silent Mode
In idle mode, press and hold = to turn off the handset ringer. The icon will be displayed on the LCD.
In silent mode, press and hold
= to turn on the handset ringer. The icon will disappear.
4.7 Turn on the Keypad Lock
You can lock the keypad of handset to avoid misoperation.
In idle mode, press and hold
- to turn on the keypad lock. The icon will be displayed on the LCD.
In keypad lock mode, if you press any key other than holding the
- key, the screen will display "KEYS LOCKED" for around 2 seconds, and
then display "HOLD *". You can press and hold
- to turn off the keypad lock. The icon will disappear.
4.8 Redial the last number
You can redial up to 20 of the last numbers called. If you have stored a name in the phonebook to match with the number, the name will be
displayed instead. The most recent last number will display at the top of the redial list.
4.8.1 Redial a Number from the Redial List
1. In idle mode, press D on the handset to access the redial list.
Remarks: If redial entry with name, press
= to view the number.
2. Press
U/D to browse the redial list.
3. Press
T/S to dial the selected redial number.
Note:
If there are no numbers in the redial list, the display shows "EMPTY".
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