5
o beforehandlingtheassembly,dischargeyourbodybytouchingagrounded,metal
object
o handleallcardsbytheiredgesunlessotherwiserequired
o whenpossible,usegroundedelectrostaticdischargewriststrapswhenhandling
sensitive components
Receipt of System Components
WhenreceivingaSierramassflowmeter,carefullychecktheoutside
packing
cartonfordamage
incurredinshipment.Ifthecartonisdamaged,notifythelocalcarrierandsubmitareporttothe
factoryordistributor.Removethepackingslipandcheckthatallorderedcomponentsarepresent.
Makesureanysparepartsoraccessoriesarenot
discardedwiththepackingmaterial.Donot
returnanyequipmentto
thefactorywithoutfirstcontactingSierraCustomerService.
Technical Assistance
Ifyouencounteraproblemwithyourflowmeter,reviewtheconfigurationinformationforeachstep
oftheinstallation,operation,and
setupprocedures.Verifythatyoursettingsandadjustmentsare
consistentwithfactoryrecommendations.Installationandtroubleshootinginformationcanbe
foundintheChapter2(Installation)andChapter4(Troubleshooting)ofthismanual.
Iftheproblempersistsafterfollowingthetroubleshootingprocedures
outlinedinChapter4ofthis
manual,contactSierraInstrumentsbyfaxorbye‐mail
(seeinsidefrontcover).Forurgentphone
supportyoumaycall(800)
866‐0200or(831)373‐0200between8:00a.m.and5:00p.m.PST.In
Europe,contactSierraInstrumentsEuropeat
+31725071400
.IntheAsia‐Pacificregion,contact
SierraInstrumentsAsiaat+
862158798521.
WhencontactingTechnicalSupport,makesureto
includethisinformation:
Theflowrange,serialnumber,andSierraordernumber(all
markedonthemeternameplate)
Thesoftwareversion(visibleatstartup)
Theproblemyouareencounteringandanycorrectiveaction
taken
Applicationinformation(gas,pressure,temperatureandpiping
configuration)