TANDBERG DPS Expansion Module User guide

Installation and

Administration Guide

Tandberg Data™ DPS Expansion Module

April 2009

Contents | iii

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Typographical conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

2 Unpacking and Cabling DPS Expansion Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Unpacking DPS Expansion Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

DPS Expansion Module box contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Additional items needed for installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Preparing DPS Expansion Module for mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Removing the power supply modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Removing the cooling fan module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Removing the RAID controller module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Removing the disk I/O module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Removing drive carrier modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Mounting DPS Expansion Module in a rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installing DPS Expansion Module modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installing the power supply modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installing the cooling fan module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing the RAID controller modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing the disk I/O modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing drive carrier modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Cabling DPS Expansion Module models XDC1200a and XDS1200a-1 . . . . . . . . . . . . . . . . . . 21

Connecting DPS Expansion Module to DPS1000 Series and expansion enclosures . . . . . . . 22

Enabling access to the serial command line interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Enabling access to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connecting power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Powering DPS Expansion Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

3 Configuring DPS Expansion Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Accessing the serial console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Setting an IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Setting a dynamic IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Setting a static IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Determining the DPS Expansion Module IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Accessing the DPS Expansion Module web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Accessing Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Setting up email notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4 Installing and Configuring Additional Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Adding arrays and enclosures to a DPS1000 Series configuration . . . . . . . . . . . . . . . . . . . . . 29

Creating arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Creating logical drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

iv | Contents

Designating hot spares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Backing up the configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

A Upgrading DPS Expansion Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

B Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

C LEDs and Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Preface | v

Preface

Welcome to the DPS Expansion Module Installation and Administration Guide. Tandberg

Data DPS Expansion Module is an external storage array that provides additional storage for

Tandberg Data DPS1000 Series

™

. This guide enables you to install and configure DPS

Expansion Module.

About this guide

The DPS Expansion Module Installation and Administration Guide is designed to help you

unpack, rack-mount, cable, power, and configure DPS Expansion Module.

The following chapters are included:

• Overview — Provides an introduction to DPS Expansion Module

• Unpacking and Cabling DPS Expansion Module — Describes the contents shipped with

DPS Expansion Module as well as how to rack-mount, cable, and power DPS Expansion

Module

• Configuring DPS Expansion Module — Describes how to configure DPS Expansion

Module through its web interface

• Installing and Configuring Additional Enclosures — Describes how to install and

configure DPS Expansion Module expansion enclosures not shipped with the DPS

Expansion Module controller

• Troubleshooting — Describes problems you might encounter while operating DPS

Expansion Module and provides suggestions for resolving the problems

In addition, the following appendices are included:

• Upgrading DPS Expansion Module — Describes how to upgrade the DPS Expansion

Module firmware and software

• Technical Specifications — Lists the technical specifications for DPS Expansion Module

• LEDs and Alarms — Lists details about the LEDs and alarms that communicate DPS

Expansion Module status

Audience

This guide is designed for use by anyone installing and using DPS Expansion Module. Users

connecting DPS Expansion Module to DPS1000 Series should be familiar with their SAS

environment and DPS1000 Series.

Typographical conventions

This guide uses the following typographical conventions:

Convention Description

Bold Used for file names, field names, URLs, interface elements

that are clicked/selected, and information that must be used

literally.

vi | Preface

Related documentation

As you install DPS Expansion Module, you may want to refer to the DPS1000 Series

Installation Guide, which provides information about deploying DPS1000 Series.

Support

For service and support assistance, contact your authorized service and support representative

directly. For Technical Support, refer to http://www.tandbergdata.com/.

Bold Italic Represents variables within file names, command syntax,

URLs, or other literal text.

Italics Used for emphasis, book titles, and variables.

Monospace Used for text that is displayed on-screen, command names

and arguments (syntax), code, and command-line text.

Monospace Italic Represents variables within command syntax, code, or

command-line text.

Blue Text Used for cross-references.

Convention Description

1

Overview

DPS Expansion Module provides external storage to increase the amount of storage space for

virtual tapes. DPS Expansion Module is compatible with DPS1000 Series.

DPS Expansion Module arrays are installed in enclosures. One DPS Expansion Module

controller and up to four DPS Expansion Module expansion modules can be cabled together.

Controllers have RAID controllers, while expansion modules have disk I/O modules. Each

enclosure holds up to two arrays. Each array consists of six drives, and the size of these drives

varies based on the model.

The following graphic shows DPS1000 Series connected to the maximum number of DPS

Expansion Module enclosures and arrays:

2 | Overview

The following DPS Expansion Module models are compatible with DPS1000 Series:

* Available space for data storage is 6.8TB after the file system is initialized, assuming 2:1 data

compression.

Arrays are preconfigured on the DPS Expansion Module controller and any DPS Expansion

Module expansion modules shipped with it. You must configure arrays for any DPS

Expansion Module expansion modules or drives shipped separately. For information about

this installation and configuration, see Installing and Configuring Additional Enclosures on

page 29.

Model

Enclosure

Type

Connections

Storage

Per Array

Physical Disk

Capacity

XDC1200a SAS

Controller

• SAS connection to

DPS1000 Series

• SAS connection to

other DPS

Expansion Module

enclosures

3.75TB* 4.5TB

XDS1200a-1 SAS

Expansion

• SAS connection to

DPS1000 Series

• SAS connection to

other DPS

Expansion Module

enclosures

3.75TB* 4.5TB

3

Unpacking and Cabling DPS Expansion Module

This section provides instructions for unpacking DPS Expansion Module, placing it in a rack,

and cabling it to DPS1000 Series, the network, and a power source.

Note

If you are currently using DPS Expansion Module as external storage and you are

upgrading DPS1000 Series, you must also upgrade the DPS Expansion Module

firmware. See Upgrading DPS Expansion Module on page 41 for more information.

Unpacking DPS Expansion Module

Use the following steps as you unpack DPS Expansion Module from its box:

1. Unpack DPS Expansion Module carefully and retain all packing materials.

2. Inspect DPS Expansion Module and its box contents. If any damage is apparent, contact

Support.

3. Place DPS Expansion Module on a flat, stable work surface.

DPS Expansion Module box contents

The DPS Expansion Module box contains the following items:

• DPS Expansion Module enclosure with 12 drives or six drives and six dummy carriers

• Three (3) sets of two power cords (United States, European, and other)

• RS232 serial cable

•SAS patch cable

•Rail kit

• Eight (8) M5 spring washers (tapped hole rack)

• Eight (8) ATX rack slide washers with square holes (square hole rack)

• Two (2) ATX chassis slides

• Eight (8) ATX rack slide washers with round holes (round hole rack)

• Ten (10) M3 x 4 buttonhead oxide patchlocks (all racks)

• Two (2) ATX chassis latches (all racks)

• Two (2) Screw ATX chassis latches (all racks)

• Eight (8) M5 x 12 CSK Phillips patchlocks (all racks)

• Eight (8) Screws 10-32 UNF special Phillips (tapped hole rack)

• One (1) Hex Allen key driver 2 mm (all racks)

4 | Unpacking and Cabling DPS Expansion Module

• Two (2) ATX rack bracket assemblies universal

• One (1) 10 mm spanner (tapped hole rack)

• Anti-tamper lock tool

Additional items needed for installation

Gather the following items before you begin installing and configuring DPS Expansion

Module:

• Terminal or computer running a terminal emulation program

• Ethernet cable for controller enclosure

• SAS patch cable for each expansion module (in addition to the SAS patch cable shipped

with the enclosure)

Preparing DPS Expansion Module for mounting

Several plugin modules (such as the power supplies, the drive carriers, and so on) are

installed in the DPS Expansion Module enclosure. When fully populated, DPS Expansion

Module is very heavy (32 kg / 70.4 lb.). Because of this, it is highly recommended that you

remove the DPS Expansion Module plugin modules before you mount the enclosure in a rack

and that you use an assistant during the installation.Also, you may want to use an anti-static

wrist strap during installation.

WARNING

Observe all conventional ESD precautions when handling DPS Expansion

Module modules and components. Avoid contact with backplane components,

module connectors, and so on.

Unpacking and Cabling DPS Expansion Module | 5

Removing the power supply modules

Remove each power supply module as follows:

1. Push the latch above the power supply handle to the right.

2. Grip the handle and pull the module out of the enclosure.

WARNING

Do not remove the covers from the power supply. There is a danger of

electric shock inside.

Removing the cooling fan module

Remove the cooling fan module as follows:

1. Grasp the latch between your thumb and forefinger. Squeeze your thumb and forefinger

together to release the latch.

2. Pull the latch outward to eject the module out of the enclosure.

6 | Unpacking and Cabling DPS Expansion Module

3. Withdraw the cooling fan module completely from the enclosure.

Removing the RAID controller module

This section applies to the DPS Expansion Module controller enclosure only. The XDC1200a

model used with DPS1000 Series has one RAID controller module.

Note

The graphics in this section show two RAID controller modules, although the

XDC1200a model has only one.

Remove the RAID controller module as follows:

1. Using two hands, grasp each latch between your thumb and forefinger of each hand.

Squeeze your thumbs and forefingers together to release the latches.

CAUTION

Handle the module carefully and avoid damaging the connector pins. You

will not be able to reinstall the module if any pins are bent.

2. Pull the latches outward to eject the module out of the enclosure.

Unpacking and Cabling DPS Expansion Module | 7

3. Grip the latches as handles and withdraw the RAID controller module.

Removing the disk I/O module

This section applies to the DPS Expansion Module expansion enclosures only. The XDS1200a-

1 model used with DPS1000 Series has one disk I/O module.

Note

The graphics in this section show two disk I/O modules, although the XDS1200a-1

model has only one.

Remove the disk I/O module as follows:

1. Using two hands, grasp each latch between your thumb and forefinger of each hand.

Squeeze your thumbs and forefingers together to release the latches.

2. Pull the latches outward to eject the module out of the enclosure.

8 | Unpacking and Cabling DPS Expansion Module

3. Grip the latches as handles and withdraw the module.

Removing drive carrier modules

Remove drive carrier modules as follows:

1. If the anti-tamper lock is engaged, carefully insert the lock key provided into the cutout in

the handle and into its socket.

2. Rotate the key in a counter-clockwise direction until the red indicator is not visible in the

aperture beside the key.

Unpacking and Cabling DPS Expansion Module | 9

3. To release the drive carrier handle, press the latch in the handle with your finger and

rotate the handle towards the right.

CAUTION

Damage can occur to a drive if it is removed while still spinning. You should

perform all steps of the following procedure to ensure that the drive has

stopped prior to removal.

4. Gently withdraw the drive carrier module approximately 25 mm (1 inch) and wait 30

seconds for the drive to spin down.

5. Continue to withdraw the module from the drive slot.

10 | Unpacking and Cabling DPS Expansion Module

Mounting DPS Expansion Module in a rack

You must mount the DPS Expansion Module enclosure in a rack. Each DPS Expansion

Module enclosure requires 2U of rack space.

If you have a DPS Expansion Module controller enclosure and one or more DPS Expansion

Module expansion enclosures, be sure to mount the controller enclosure in the rack above the

expansion enclosures for easier cabling.

To mount DPS Expansion Module

1. Place the empty enclosure chassis on a stable work surface.

2. Attach the left and right chassis slides to the enclosure sides using a total of six M3 x 4

button head screws, three on each side. The front portion of the chassis slide has two

tangs that insert into holes on the forward edge of the side panel.

3. Assemble the left and right chassis latches using the chassis latch screws (supplied).

Ensure that the latch is oriented as shown in the following figure, with the spring arm

located against its stop. On the right hand side it is at the top, and on the left side it is at

the bottom.

4. Assemble the rack brackets to the rack posts as follows. The brackets are universal and

will fit either side.

a. Locate the guide pin at the rear of each bracket and insert the pin into a rear rack

post hole. Attach the bracket to the rear rack post using the washers and screws

supplied. The screws should be left loose.

b. Extend the rail to fit between the rack posts.

c. Attach the bracket to the front rack post using the washers and screws supplied. The

screws should be left loose.

Unpacking and Cabling DPS Expansion Module | 11

d. Tighten the two clamping screws located along the inside of the rear section of the

rack bracket.

5. Mount the enclosure in the rack as follows:

a. Using an assistant, lift the enclosure aligning it with the rack rails and carefully

insert the chassis slides into the rack rails.

b. Push the enclosure completely into the rack cabinet.

c. Tighten the rear rack bracket mounting screws. (They were previously left loose.)

d. Withdraw the enclosure until it reaches the hard stops (approximately 400 mm / 15.75

inches).

12 | Unpacking and Cabling DPS Expansion Module

e. Tighten the front rack bracket mounting screws. (They were previously left loose.)

f. Push the enclosure completely into the rack cabinet and attach to the front of the rack

using the captive fasteners on the front flanges located just outside of the handles.

Unpacking and Cabling DPS Expansion Module | 13

Installing DPS Expansion Module modules

Before you mounted the DPS Expansion Module enclosure in a rack, you removed the DPS

Expansion Module modules. You must now reinstall them.

Installing the power supply modules

Install both power supply modules as follows:

1. Check for damage, especially to the rear connector on the power supply.

CAUTION

Handle the module carefully and avoid damaging the connector pins. Do not

install the module if any pins appear to be bent.

2. Slide the module into the enclosure.

3. Continue to push the module until it fully seats. You will hear a click as the handle latch

engages.

14 | Unpacking and Cabling DPS Expansion Module

Installing the cooling fan module

Install the cooling fan module as follows:

1. Check for damage, especially to the rear connector on the module.

CAUTION

Handle the module carefully and avoid damaging the connector pins. Do not

install the module if any pins appear to be bent.

2. With the latch in the open position, slide the module into the enclosure until the latch

engages.

3. Secure the module by manually closing the latch. You will hear a click as the latch

engages.

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