Polycom SoundPoint IP 331 is an advanced business phone designed to enhance your communication experience. With its user-friendly interface and crystal-clear audio, this phone offers a range of features to boost your productivity. Easily navigate through the menu options, access your contacts, and make calls with just a few simple steps. The Polycom SoundPoint IP 331 is ideal for small businesses and remote workers seeking a reliable and efficient communication solution.
Polycom331DeskPhoneConfigurationGuide
ConfigurationSteps
Phone Setup
○InitialSetup
○Setupphone.
○PlugCat5networkcableintoNetworkport
○Connectpowersupplyandletphonepowerupcompletely.
○ObtainPhonesIPAddress
○HittheMenubuttononthephone.
○Pressdownonthesilverdialuntilyousee“2status”.Pressthe
checkbutton.
○Pressdownonthesilverdialuntilyousee“2network”.Pressthe
checkbutton.
○Pressthecheckbutton.Thescreenshoulddisplaywhatlookslikethe
following“IP:192.168.1.104”,forexample.
○TheaboveIPaddressintotheaddressbarofyourbrowser.
○Aboxliketheonebelowwillappear.TheusernameisPolycomand
thepasswordis456.Thenhittheokbutton.
○Youshouldseeoneofthehomescreensshownbelow.
Thisisthesoftwareuptoversion3.Scrolldownfornewerversion.
ConfiguringYourPhone
○SelecttheGeneraltabatthetopofthemenu.Youshouldseethis
forversion3,scrolldownforVersion4.
○SelecttheTimesubmenu:
○Theserverinthetimemenushouldbeus.pool.ntp.orgasshown
below.
○TheGMTOffsetwilldependuponyourgeographiclocation:
5Eastern
6Central
7Mountain
8Pacific
○Clickthe“Submit”buttonatthebottomofthemenuafteryouselect
thetimezone.
○SelecttheLinestaboninthemenu.
○Theselectionspointedoutbelowwillbefilledinwiththephones
extensionnumber.Inthiscase104.
○TheDisplayNameiswhatshowsonyourphonesscreenandinteroffice
calls.Inthiscase355.
○Transport,andExpiresmustbesetasshownbelow.Theportshouldbeset
toarandom5digitnumber.
○Thepasswordandserveraddresswillbegiventoyouinaseparate
communication.(Allfiveofthesettingsmustbefilledin)
○CallbackContact&CallbackModeshouldbesetasabove.
○Oncealltheinfoonthispagehasbeenenteredasshownclickthe
“Submit”buttonatthebottomofthemenu.
○Oncealltheabovehasbeendonethephonewillneedtobe
rebooted.Thisisdonebypullingthepowercableoutofthephone.
Wait5to10secondsafterremovingitandputitbackintothephone.
Whenthephoneisfinishedpoweringupitshouldnowregister.
TheinstructionsforFirmware4.0andabovearelistedbelow.
○ThemethodforascertainingtheIPaddressoftheisthesame
fortheolderfirmware.Onceenteredthehomescreenwill
looklikethis:
○Selectthedateandtimepageasshownbelow:
○Thesettingsindicatedbelowaretheonestobeadjusted.
Selecttheserverservershownfromthedropdown:
pool.ntp.org.
TheGMTOffsetwilldependuponyourgeographiclocation:
5Eastern
6Central
7Mountain
8Pacific
○Clickthe“Submit”buttonatthebottomofthemenuafteryouselect
thetimezone.
○SelecttheLinestaboninthemenu.
○Thelinesmenuisasfollows:
○Inthecaseabovewearesettingupextension104.Allfourlinesmustbe
filledoutwiththeextensionasshownabove.Thepasswordwillbegiven
toyouinaseparatedocumentandmustbefilledincorrectly.
○Wethenneedtosettheserversettingsasshownbelow:
○Theservernamewillbegiventoyouinaseparatedocumentandwill
gointhetopspotabovelabeledAddress.Theremainingtwosettings
shouldbesetasshownabove.
○UndertheSettings>SipmenuistheLocalSettingsmenu,itisshown
below.Justonechangeneedstobemadehere,theLocalSipPort.It
willneedtobechangedtoarandom5digitnumber,i.e.:42181.
○Thefinalstepistosetthemessagemenuasindicatedbelow.Itshould
besetupexactlyasshown: