You may contact support@keychron.com if a defect covered by the warranty arises in your product
within the warranty period. Keychron will honor the warranty of our Q and V series keyboard (e.g.: Q0,
Q1, Q2, V1, V2, etc.) by one of the following methods at our discretion:
– Defects of Q and V series keyboards have been caused by manufacturing: We will only replace the defective parts of the keyboard,
not the whole keyboard, as its highly customizable and easy to be rebuilt.
– Defects of Q and V series keyboards have been caused by disassembling our product, improper installation,
non-factory repairs/modifications, improper adjustment of the product, or neglect, including but not limited to
“burn-in”, and similar wrongful use: We will NOT offer free service. We only offer paid service to replace the
defective parts at your own cost (including the cost of parts, shipping fee and tax if applicable).
Assembling Guide
How to Disassemble the Q Series Keyboard
How To Disassemble Keychron QMK/VIA Enabled Keychron Keyboard
Step 1: Unscrew the screws on the bottom of the case by the hex key.
Step 2: Take the top and bottom of the case apart.
Step 3: Unscrew the screws on the daughter PCB.
Step 4: Take the main PCB and the top of the case apart.
Step 5: Remove the daughter PCB from the main PCB.
Step 6: Unscrew the six golden screws on the PCB.
Step 7: Take the PCB, the foam, and the plate apart.
Please watch the video above to see how to disassemble a Q series keyboard.
