H3C SecPath U200-CM Installation guide

H3C SecPath U200-A/U200-M/U200-S

Unified Threat Management Products

Installation Guide

Hangzhou H3C Technologies Co., Ltd.

http://www.h3c.com

Document version: 6PW106-20130820

No part of this manual may be reproduced or transmitted in any form or by any means without prior

written consent of Hangzhou H3C Technologies Co., Ltd.

Trademarks

H3C, , H3CS, H3CIE, H3CNE, Aolynk, , H

3

Care, , IRF, NetPilot, Netflow,

SecEngine, SecPath, SecCenter, SecBlade, Comware, ITCMM and HUASAN are trademarks of

Hangzhou H3C Technologies Co., Ltd.

All other trademarks that may be mentioned in this manual are the property of their respective owners

Notice

The information in this document is subject to change without notice. Every effort has been made in the

preparation of this document to ensure accuracy of the contents, but all statements, information, and

recommendations in this document do not constitute the warranty of any kind, express or implied.

Environmental protection

This product has been designed to comply with the environmental protection requirements. The storage,

use, and disposal of this product must meet the applicable national laws and regulations.

Preface

The H3C SecPath U200-A/U200-M/U200-S Unified Threat Management Products Installation Guide

includes seven chapters, which describe the product overview, preparing for installation, installing the

firewall, accessing the firewall for the first time, replacement procedures, hardware management and

maintenance, and troubleshooting.

This preface includes:

• Audience

• Conventions

• About the H3C SecPath U200-A/U200-M/U200

-S UTM products documentation set

• Obtaining documentation

• Technical support

• Documentation feedback

Audience

This documentation is intended for:

• Network planners

• Field technical support and servicing engineers

• Network administrators working with the H3C SecPath U200-A/U200-M/U200-S UTM device

Conventions

This section describes the conventions used in this documentation set.

Command conventions

Con

v

ention Descri

p

tion

Boldface Bold text represents commands and keywords that you enter literally as shown.

Italic Italic text represents arguments that you replace with actual values.

[ ] Square brackets enclose syntax choices (keywords or arguments) that are optional.

{ x | y | ... }

Braces enclose a set of required syntax choices separated by vertical bars, from which

you select one.

[ x | y | ... ]

Square brackets enclose a set of optional syntax choices separated by vertical bars, from

which you select one or none.

{ x | y | ... } *

Asterisk marked braces enclose a set of required syntax choices separated by vertical

bars, from which you select at least one.

[ x | y | ... ] *

Asterisk marked square brackets enclose optional syntax choices separated by vertical

bars, from which you select one choice, multiple choices, or none.

Con

v

ention Descri

p

tion

&<1-n>

The argument or keyword and argument combination before the ampersand (&) sign can

be entered 1 to n times.

# A line that starts with a pound (#) sign is comments.

GUI conventions

Convention Descri

p

tion

Boldface

Window names, button names, field names, and menu items are in Boldface. For

example, the New User window appears; click OK.

> Multi-level menus are separated by angle brackets. For example, File > Create > Folder.

Symbols

Convention Descri

p

tion

WARNING

An alert that calls attention to important information that if not understood or followed can

result in personal injury.

CAUTION

An alert that calls attention to important information that if not understood or followed can

result in data loss, data corruption, or damage to hardware or software.

IMPORTANT

An alert that calls attention to essential information.

NOTE

An alert that contains additional or supplementary information.

TIP

An alert that provides helpful information.

Network topology icons

Represents a generic network device, such as a router, switch, or firewall.

Represents a routing-capable device, such as a router or Layer 3 switch.

Represents a generic switch, such as a Layer 2 or Layer 3 switch, or a router that supports

Layer 2 forwarding and other Layer 2 features.

Represents an access controller, a unified wired-WLAN module, or the switching engine

on a unified wired-WLAN switch.

Represents an access point.

Represents a security product, such as a firewall, a UTM, or a load-balancing or security

card that is installed in a device.

Represents a security card, such as a firewall card, a load-balancing card, or a

NetStream card.

Port numbering in examples

The port numbers in this document are for illustration only and might be unavailable on your device.



About the H3C SecPath U200-A/U200-M/U200-S

UTM products documentation set

The H3C SecPath U200 series UTM products documentation set includes:

Cate

g

or

y

Documents

Pur

p

oses

Product description and

specifications

Marketing brochures

(U200-A)

Describe product specifications and benefits.

Marketing brochures

(U200-M)

Marketing brochures

(U200-S)

Hardware specifications

and installation

Installation guide

Provides a complete guide to hardware installation

and hardware specifications.

H3C UTM License

Registration and

Activation Guide

Describes how to apply for a license and register the

license.

Software configuration

Configuration guides

Describe software features and configuration

procedures.

Command references

Provide a quick reference to all available

commands.

Configuration examples

Describe typical network scenarios and provide

configuration examples and instructions.

Operations and

maintenance

Release notes (U200-A)

Provide information about the product release,

including the version history, hardware and software

compatibility matrix, version upgrade information,

technical support information, and software

upgrading.

Release notes (U200-M)

Release notes (U200-S)

Obtaining documentation

You can access the most up-to-date H3C product documentation on the World Wide Web

at http://www.h3c.com

.

Click the links on the top navigation bar to obtain different categories of product documentation:

[Technical Support & Documents > Technical Documents]

—Provides hardware installation, software

upgrading, and software feature configuration and maintenance documentation.

[Products & Solutions]

—Provides information about products and technologies, as well as solutions.

[Technical Support & Documents > Software Download]

—Provides the documentation released with the

software version.

Technical support

servic[email protected]

http://www.h3c.com

Documentation feedback

You can e-mail your comments about product documentation to info@h3c.com.

We appreciate your comments.

i

Contents

Product overview ·························································································································································· 1

Chassis views ···································································································································································· 1

U200-A ······································································································································································ 1

U200-M ····································································································································································· 2

U200-S ······································································································································································ 3

Interface modules ······························································································································································ 3

2GE ············································································································································································ 3

NSQ1GT2UA0 ························································································································································· 4

NSQ1GP4U0 ··························································································································································· 4

Interface module and UTM device compatibility matrix ······························································································· 5

Preparing for installation ············································································································································· 6

Safety recommendations ·················································································································································· 6

Safety symbols ·························································································································································· 6

Electricity safety ························································································································································ 6

Laser safety ································································································································································ 6

Handling safety ························································································································································ 6

Examining the installation site ········································································································································· 7

Weight support ························································································································································· 7

Temperature and humidity ······································································································································· 7

Cleanness ·································································································································································· 8

Cooling ······································································································································································ 8

ESD prevention ························································································································································· 9

EMI ·········································································································································································· 10

Lightning protection ··············································································································································· 10

Rack installation ····················································································································································· 11

Power supply ·························································································································································· 11

Installation tools ······························································································································································ 11

Accessories ····································································································································································· 11

Checklist before installation ·········································································································································· 12

Installing the UTM device ·········································································································································· 14

Unpacking the UTM device ··········································································································································· 14

Mounting the UTM device on a workbench ················································································································ 14

Installing the UTM device in a 19-inch rack ················································································································ 15

Grounding the UTM device··········································································································································· 17

Attaching the ring terminal ··································································································································· 17

Connecting the grounding cable ························································································································· 18

Installing a CF card ························································································································································ 19

Connecting interface cables ········································································································································· 19

Connecting a copper Ethernet port ····················································································································· 19

Connecting a fiber port ········································································································································ 19

Connecting a power cord ············································································································································· 20

Verifying the installation ················································································································································ 21

Installing FRUs ···························································································································································· 22

Installing a Mini interface module ································································································································ 22

Installing a MIM interface module ································································································································ 22

Installing a lightning protector for a network port ······································································································ 23

Installation procedure ··········································································································································· 23

ii

Installation precautions ········································································································································· 23

Connecting the AC power supply to a power strip with lightning protection ························································· 24

Logging in and performing basic configurations ····································································································· 25

Logging in to the CLI through the console port ··········································································································· 25

Connecting the terminal to the UTM device ······································································································· 25

Configuring communication parameters on the terminal ·················································································· 26

Powering on the UTM device ······························································································································· 29

Verifying the UTM device boot information ······································································································· 29

Logging in to the CLI by using Telnet ··························································································································· 30

Logging in to the Web interface··································································································································· 31

Performing basic configurations ··································································································································· 32

Performing basic configurations at the CLI ········································································································· 32

Performing basic configurations in the Web interface ······················································································ 33

Configuring IP addresses for interfaces ·············································································································· 36

Replacement procedures ··········································································································································· 40

Precautions ······································································································································································ 40

Replacing a Mini interface module ······························································································································ 40

Replacing a MIM interface module ······························································································································ 40

Replacing a CF card ······················································································································································ 41

Replacing a transceiver module ··································································································································· 42

Hardware management and maintenance ·············································································································· 43

Displaying hardware information································································································································· 43

Displaying software and hardware version information ··················································································· 43

Displaying running status data ···························································································································· 43

Displaying detailed information about interface modules ················································································ 45

Displaying the electrical label data ····················································································································· 45

Displaying CPU usage statistics ··························································································································· 46

Displaying memory usage statistics ····················································································································· 47

Displaying information about the CF card ········································································································· 47

Displaying the operating states of fans ··············································································································· 47

Displaying power supply information ················································································································· 48

Displaying temperature information ···················································································································· 48

Verifying and diagnosing transceiver modules ·········································································································· 48

Verifying transceiver modules ······························································································································ 49

Diagnosing transceiver modules ·························································································································· 49

Troubleshooting system exceptions ······························································································································ 49

Configuring the exception handling methods ···································································································· 49

Displaying the exception handling method ········································································································ 49

Rebooting the UTM device ············································································································································ 50

Troubleshooting ·························································································································································· 51

Troubleshooting power supply system failures ············································································································ 51

Troubleshooting fan failures ·········································································································································· 51

Troubleshooting configuration system failures ············································································································ 51

No display on the configuration terminal ··········································································································· 52

Garbled characters on the configuration terminal ····························································································· 52

No response from the serial port ························································································································· 52

Troubleshooting password loss ····································································································································· 52

Troubleshooting cooling system failures ······················································································································ 53

Troubleshooting interface module, cable, and connection failures ·········································································· 53

Appendix A Technical specifications ························································································································ 54

Dimensions and weight ················································································································································· 54

Power input ····································································································································································· 54

iii

Storages ·········································································································································································· 54

Fixed interfaces ······························································································································································ 55

Fixed interfaces and slots ····································································································································· 55

Console port ·························································································································································· 55

Ethernet ports ························································································································································· 55

Interface module (optional) ··········································································································································· 56

2GE ········································································································································································· 56

NSQ1GT2UA0 ······················································································································································ 57

NSQ1GP4U0 ························································································································································ 57

Lightning protector for a network port (optional) ········································································································ 57

Power strip with lightning protection (optional) ·········································································································· 58

Appendix B LEDs ························································································································································ 59

UTM device panel LEDs ················································································································································· 59

Interface module LEDs ···················································································································································· 60

2GE ········································································································································································· 60

NSQ1GT2UA0 ······················································································································································ 60

NSQ1GP4U0 ························································································································································ 61

Appendix C Cabling recommendations ··················································································································· 62

General cabling requirements ······································································································································ 62

Cable management requirements ································································································································ 62

Cabling examples ·························································································································································· 65

Appendix D Numbering interfaces ··························································································································· 67

Numbering interfaces ···················································································································································· 67

Examples ········································································································································································· 67

Appendix E Cables ···················································································································································· 68

Ethernet twisted pair cable ············································································································································ 68

Introduction ···························································································································································· 68

Making an Ethernet twisted pair cable ··············································································································· 71

Optical fiber ··································································································································································· 71

Index ··········································································································································································· 73

1

Product overview

The H3C SecPath U200 Series is a line of new generation security products developed for enterprise

network protection. This series includes models in Table 1.

Table 1 Se

cPath U200 Series models

Device model Tar

g

et networks

UTM products:

H3C SecPath U200-A Small- and medium-sized enterprises, branch offices

H3C SecPath U200-M Small- and medium-sized enterprises, branch offices

H3C SecPath U200-S Small-sized enterprises, branch offices

Firewalls:

H3C SecPath U200-CA Small- and medium-sized enterprises, branch offices

H3C SecPath U200-CM Small-sized enterprises, branch offices

H3C SecPath U200-CS Small-sized enterprises, branch offices

This installation guide only covers the UTM products. For installing or maintaining a U200 firewall, see

H3C SecPath U200-C New Generation Multi-Functional Firewall Series Installation Guide.

Chassis views

U200-A

Figure 1 U200-A front view

(1) Copper Ethernet ports (GE0 to GE5) (2) Console port (CONSOLE)

(3) USB port (4)

CF

ejector button

(5) CF card slot

2

Figure 2 U200-A rear view

(1) Grounding screw and sign (2) Power switch (ON/OFF)

(3)

A

C-input power receptacle (4)

Interface module slot 1 (SLOT1)

(5) Interface module slot 2 (SLOT2)

U200-M

Figure 3 U200-M front view

(1) Copper Ethernet ports (GE0 to GE5) (2) Console port (CONSOLE)

(3) USB port (4)

CF ejector button

(5) CF card slot

Figure 4 U200-M rear view

(1) Groundin

g

screw and si

g

n (2)

Power switch (ON/OFF)

(3)

A

C-input power receptacle (4)

Interface module slot 1 (SLOT1)

3

4

5

1

2

3

U200-S

Figure 5 U200-S front view

(1) Copper Ethernet ports (GE0 to GE4) (2) Console port (CONSOLE)

(3) USB port (4)

CF ejector button

(5) CF card slot

Figure 6 U200-S rear view

(1)

A

C-input power receptacle (2)

Interface module slot (SLOT)

(3) Grounding screw and sign

Interface modules

Interface modules must be purchased separately.

2GE

The 2GE interface module provides two 10/100/1000BASE-T ports (RJ-45 connectors), which can be

set to operate as Layer 3 interfaces or Layer 2 interfaces.

4

Figure 7 2GE interface module panel view

(1) Captive screw

(2)

Copper Ethernet port (GE0)

(3) Copper Ethernet port (GE1)

NSQ1GT2UA0

The NSQ1GT2UA0 interface module provides two 10/100/1000BASE-T ports (RJ-45 connectors),

which can be set to operate as Layer 3 interfaces or Layer 2 interfaces.

Figure 8 NSQ1GT2UA0 panel view

(1) Captive screw

(2)

Copper Ethernet port (GE0)

(3) Copper Ethernet port (GE1)

NSQ1GP4U0

The NSQ1GP4U0 interface module provides four 1000BASE-X SFP ports, which can be set to operate

as Layer 3 interfaces or Layer 2 interfaces.

Figure 9 NSQ1GP4U0 panel view

(1) Captive screw

(2)

Fiber Ethernet SFP ports (SFP0 to SFP3)

1 2 3

5

Interface module and UTM device compatibility

matrix

Interface module

U200-A

U200-M

U200-S

2GE × ×

NSQ1GT2UA0 ×

NSQ1GP4U0 ×

6

Preparing for installation

Safety recommendations

To avoid possible bodily injury and equipment damage, read all safety recommendations carefully

before installation. Note that the recommendations do not cover every possible hazardous condition.

Safety symbols

When reading this document, note the following symbols:

WARNING means an alert that calls attention to important information that if not understood or

followed can result in personal injury.

CAUTION means an alert that calls attention to important information that if not understood or

followed can result in data loss, data corruption, or damage to hardware or software.

Electricity safety

• Locate the emergency power-off switch in the room before installation. Shut the power off at once

in case accident occurs.

• Make sure the UTM device has been correctly grounded.

• Use an uninterrupted power supply (UPS).

• Do not work alone when the UTM device has power.

• Always check that the power is off.

Laser safety

The UTM device is a Class 1 laser product.

W

ARNING!

• Do not stare into any fiber port when the UTM device has power. The laser light emitted from the

optical fiber may hurt your eyes.

• Use a fiber test equipment, rather than a microscope or magnifier to observe an operating fiber

connector or port when you test link connectivity or system parameters.

Handling safety

When you move the UTM device, follow these guidelines:

• Remove all external cables, including the power cords, before moving the chassis.

• Lift and put down the chassis slowly and never move suddenly.

• When you move multiple UTM devices, use a pallet jack.

7

• If the UTM device needs to be moved over a long distance, remove all field-replaceable units

(FRUs), such as interface modules, and package them separately, and install the filler panels

supplied with UTM device.

• If the UTM device needs to be moved over a short distance, make sure all FRUs are securely seated

in slot and the screws are fastened.

• Make sure the accessories of the UTM device are not lost or damaged during UTM device moving.

• Make sure the ground is dry and flat and anti-slip measures are in place.

• Keep the chassis and installation tools away from walk areas.

• Only trained and qualified personnel are allowed to install or service the UTM device.

Examining the installation site

The UTM devices must be used indoors. To ensure normal operation and long service life of your UTM

device, the installation site must meet the requirements in this section.

Weight support

Make sure the floor can support the total weight of the rack, chassis, cards, and all other components.

For more information, see "Dimensions and weight."

Temperature and humidity

Maintain appropriate temperature and humidity in the equipment room.

• Lasting high relative humidity can cause poor insulation, electricity creepage, mechanical property

change of materials, and metal corrosion.

• Lasting low relative humidity can cause washer contraction and ESD and bring problems including

loose captive screws and circuit failure.

• High temperature can accelerate the aging of insulation materials and significantly lower the

reliability and lifespan of the UTM device.

For the temperature and humidity requirements of the UTM device, see Table 2.

Table 2 Temperature r

equirements

Item Tem

p

erature

Operating temperature 0°C to 45°C (32°F to 113°F)

Storage temperature –40°C to +70°C (–40°F to +158°F)

Table 3 Humidity requirements

Item Relative humidit

y

Operating humidity 10% to 95%, noncondensing

Storage humidity 5% to 95%, noncondensing

8

Cleanness

Dust buildup on the chassis may result in electrostatic adsorption, which causes poor contact of metal

components and contact points, especially when indoor relative humidity is low. In the worst case,

electrostatic adsorption can cause communication failure.

Table 4 Dust concentration limit in the equipment room

Substance Concentration limit (

p

articles/cu m)

Dust particles

 3 x 10

4

(No visible dust on desk in three days)

NOTE:

Dust particle diameter  5 m

The equipment room must also meet strict limits on salts, acids, and sulfides to eliminate corrosion and

premature aging of components, as shown in Table 5.

Table 5 Harmful gas li

mits in an equipment room

Gas Max. (m

g

/m

3

)

SO

2

0.2

H

2

S 0.006

NH

3

0.05

Cl

2

0.01

Cooling

The UTM device adopts left to right airflow for heat dissipation. Plan the installation site for adequate

ventilation.

• Leave at least 10 cm (3.94 in) of clearance at the inlet and outlet air vents.

• The installation site has a good cooling system.

Figure 10 Airflow through the chassis (U200-A)

9

ESD prevention

CAUTION:

• Check the resistance of the ESD-preventive wrist strap for safety. The resistance readin

g

should be in

the range of 1 to 10 megohm (Mohm) between human body and the ground.

• The UTM device does not provide any ESD-preventive wrist strap. Prepare it yourself.

To prevent electrostatic discharge (ESD), follow these guidelines:

• Make sure the UTM device and rack are properly grounded.

• An anti-static floor is installed and properly grounded.

• Maintain the humidity and temperature at a proper level in the equipment room. For more

information, see "Temperature and humidity."

• Always wear an ESD-preventive wrist strap and ESD-preventive cloth when touching an interface

module or transceiver module.

• Place the removed CF card or interface module on an antistatic workbench, with the face upward,

or put it into an antistatic bag.

• Touch only the edges, instead of electronic components when observing or moving a removed CF

card or interface module.

Make sure the rack is properly grounded before you wear an ESD-preventive wrist strap.

To use the ESD-preventive wrist strap:

1. Wear the wrist strap on your wrist.

2. Lock the wrist strap tight around your wrist to keep good contact with the skin.

3. Insert the ESD-preventive plug into the ESD-preventive socket in the chassis.

4. Attach the alligator to the chassis.

10

Figure 11 Using an ESD-preventive wrist strap

(1) ESD-preventive wrist strap (2) Lock

(3) Alligator clip

EMI

All electromagnetic interference (EMI) sources, from outside or inside of the UTM device and

application system, adversely affect the UTM device in a conduction pattern of capacitance coupling,

inductance coupling, electromagnetic wave radiation, or common impedance (including grounding

system) coupling. To prevent EMI, perform the following steps:

• Take measures against interference from the power grid.

• Do not use the UTM device together with the grounding equipment or lightning-prevention

equipment of power equipment, and keep the UTM device far away from them.

• Keep the UTM device far away from high-power radio launchers, radars, and equipment with high

frequency or high current.

• Use electromagnetic shielding when necessary.

Lightning protection

To protect the UTM device from lightning, do as follows:

• Make sure the chassis is properly grounded. For how to ground the UTM device, see "Grounding

the UTM de

vice."

• Make sure the grounding terminal of the AC power receptacle is properly grounded.

11

• Install a lightning protector at the input end of the power supply to enhance lightning protection

capability. For how to install a lightning protector, see "Connecting the AC power supply to a

power strip with lightning protection."

Rack installation

• Reserve at least 1 m (3.28 ft) of clearance between the rack and walls or other UTM devices.

• Reserve at least 10 cm (3.94 in) of clearance at the air inlet and exhaust vents for ventilation.

• The equipment room is at least 3 m (9.84 ft) high and an air conditioner is installed.

Power supply

Make sure the power source of the installation site is steady and can satisfy the input requirements of

the power modules and parameters such as rated voltage. For power module specifications, see "Power

input."

Installation tools

The tools in the table may be used for installing the UTM device. Prepare them yourself.

Flat-blade

screwdriver

Phillips screwdriver

Needle-nose pliers

Wire-stripping

pliers

Diagonal pliers

RJ-45 crimping

pliers

Marker Multimeter

Network cable

tester

Hot air blowing

gun

Accessories

Console cable (supplied

with UTM device)

Grounding cable

(supplied with UTM

device)

U200-A and U200-M

front mounting brackets

(supplied with UTM

device)

U200-S mounting

brackets (supplied with

UTM device)



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