UpdatingtheBIOSfromyouroperating
system................42
RecoveringfromaBIOSupdatefailure...42
Chapter6.Preventingproblems...45
Keepingyourcomputercurrent........45
Gettingthelatestdevicedriversforyour
computer...............45
Updatingyouroperatingsystem......45
UsingtheSystemUpdateprogram.....46
Cleaningandmaintenance..........46
Basics................46
Cleaningyourcomputer.........46
Goodmaintenancepractices.......47
Movingyourcomputer...........48
Chapter7.Troubleshootingand
diagnostics..............49
Basictroubleshooting............49
Troubleshootingprocedure..........50
Troubleshooting..............50
Audioproblems............51
CDproblems.............51
DVDproblems.............52
Intermittentproblems..........53
Harddiskdriveproblems.........53
Problemswiththekeyboardormouse...54
Monitorproblems............55
Networkingproblems..........56
Ihaveconnectedanoptiontomycomputer,
butitdoesnotwork...........58
Performanceandlockupproblems.....58
Theprinterdoesnotwork........59
Serialconnectorcannotbeaccessed....59
Softwareproblems...........59
MyUSBconnectorscannotbeaccessed..60
Diagnostics................60
LenovoSolutionCenter.........60
Chapter8.Recoveryinformation...63
RecoveryinformationfortheWindows7operating
system..................63
Creatingandusingrecoverymedia.....63
Performingbackupandrecoveryoperations.64
Creatingandusingarescuemedium....66
Reinstallingprogramsanddevicedrivers..66
Solvingrecoveryproblems........68
RecoveryinformationfortheWindows8.1
operatingsystem..............68
Refreshingyourcomputer........68
Resettingyourcomputertothefactory-default
settings................68
Usingtheadvancedstartupoptions....69
RecoveringyouroperatingsystemifWindows
8.1failstostart.............69
Chapter9.Installingorreplacing
hardware...............71
Handlingstatic-sensitivedevices.......71
Installingorreplacinghardware........71
Installingexternaloptions........71
Removingthecomputercover.......71
Removingandreinstallingthefrontbezel..72
Accessingthesystemboardcomponentsand
drives................74
Installingorreplacingamemorymodule...75
InstallingorreplacingaPCIcard......77
Replacingthebattery..........79
Replacingtheharddiskdrive.......80
Replacingthesolid-statedrive......82
Installingorreplacingtheopticaldrive...87
Replacingtheslimcardreader......90
Replacingtheheatsinkandfanassembly..92
Replacingthepowersupplyassembly...95
Replacingthemicroprocessor.......98
ReplacingthefrontaudioandUSB
assembly...............101
Replacingthesystemfanassembly....102
Replacingthethermalsensor.......103
InstallingorremovingthefrontWi-Fi
antenna...............105
InstallingorremovingtherearWi-Fi
antenna...............107
ReplacingtheWi-Fiunits.........109
Replacingthekeyboardormouse.....113
Completingthepartsreplacement.....114
Chapter10.Gettinginformation,help,
andservice.............117
Informationresources............117
LenovoThinkVantageTools........117
HelpandSupport............117
SafetyandWarranty...........117
LenovoWebsite............117
LenovoSupportWebsite.........118
Helpandservice..............118
Usingthedocumentationanddiagnostic
program...............118
Callingforservice............118
Usingotherservices..........119
Purchasingadditionalservices......119
AppendixA.Regulatory
information.............121
iiThinkCentreM79UserGuide