Sierra Wireless AirCard User manual

Category
Modems
Type
User manual

This manual is also suitable for

The Sierra Wireless AirCard is a powerful and versatile device that allows you to stay connected and productive while on the go. With support for 3G data speeds up to 21 Mbps, you can quickly access the internet, send and receive emails, and stream videos without interruption. The AirCard is also equipped with a variety of security features to protect your data, including firewall protection and encryption. Whether you're a business professional, a student, or a casual user, the AirCard is the perfect companion for your mobile lifestyle.

The Sierra Wireless AirCard is a powerful and versatile device that allows you to stay connected and productive while on the go. With support for 3G data speeds up to 21 Mbps, you can quickly access the internet, send and receive emails, and stream videos without interruption. The AirCard is also equipped with a variety of security features to protect your data, including firewall protection and encryption. Whether you're a business professional, a student, or a casual user, the AirCard is the perfect companion for your mobile lifestyle.

Sierra Wireless AirCard Modem
User Guide
2131233
Rev 1.0
Rev 1.0 Nov. 09 3
Important Notice Duetothenatureofwirelesscommunications,transmission
andreceptionofdatacanneverbeguaranteed.Datamaybe
delayed,corrupted(thatis,haveerrors)orbetotallylost.
Althoughsignificantdelaysorlossesofdataarerarewhen
wirelessdevicessuchastheSierraWirelessmodemareusedin
a
normalmannerwithawellconstructednetwork,theSierra
Wirelessmodemshouldnotbeusedinsituationswherefailure
totransmitorreceivedatacouldresultindamageofanykind
totheuseroranyotherparty,includingbutnotlimitedto
personalinjury,death,orlossofproperty.
SierraWireless
acceptsnoresponsibilityfordamagesofanykindresulting
fromdelaysorerrorsindatatransmittedorreceivedusingthe
SierraWirelessmodem,orforfailureoftheSierraWireless
modemtotransmitorreceivesuchdata.
Safety and Hazards DonotoperatetheSierraWirelessmodeminareaswhere
blastingisinprogress,whereexplosiveatmospheresmaybe
present,nearmedicalequipment,nearlifesupportequipment,
oranyequipmentwhichmaybesusceptibletoanyformof
radiointerference.Insuchareas,theSierraWirelessmodem
MUSTBEPOWEREDOFF
.TheSierraWirelessmodemcan
transmitsignalsthatcouldinterferewiththisequipment.
DonotoperatetheSierraWirelessmodeminanyaircraft,
whethertheaircraftisonthegroundorinflight.Inaircraft,the
SierraWirelessmodemMUSTBEPOWE REDOFF.When
operating,theSierraWirelessmodemcan
transmitsignalsthat
couldinterferewithvariousonboardsystems.
Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. Sierra Wireless
modems may be used at this time.
Thedriveroroperatorofanyvehicleshouldnotoperatethe
SierraWirelessmodemwhileincontrolofavehicle.Doingso
willdetractfromthedriveroroperatorʹscontrolandoperation
ofthatvehicle.In somestatesandprovinces, operatingsuch
communicationsdeviceswhileincontrolofavehicle
isan
offence.
Limitation of
Liability
Theinformationinthismanualissubjecttochangewithout
noticeanddoesnotrepresentacommitmentonthepartof
SierraWireless.SIERRAWIRELESSANDITSAFFILIATES
SPECIFICALLYDISCLAIMLIABILIT YFORANYANDALL
DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,
CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES
INCLUDING,BUTNOTLIMITEDTO,LOSS
OFPROFITSOR
AirCard Modem User Guide
4 2131233
REVENUEORANTICIPATEDPROFITSORREVENUE
ARISINGOUTOFTHEUSEORINABILITYTOUSEANY
SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS
AND/ORITSAFFILIATESHASBEENADVISEDOFTHE
POSSIBILITYOFSUCHDAMAGESORTHEYARE
FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.
Notwithstandingtheforegoing,inno
eventshallSierra
Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor
inconnectionwiththeSierraWirelessproduct,regardlessof
thenumberofevents,occurrences,orclaimsgivingriseto
liability,beinexcessofthepricepaidbythe purchaserforthe
SierraWirelessproduct.
Patents Portionsofthisproductmaybe coveredbysomeorallofthe
followingUSpatents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,234
5,890,057 5,929,815 6,169,884 6,191,741 6,199,168
6,339,405 6,359,591 6,400,336 6,516,204 6,561,851
6,643,501 6,653,979 6,697,030 6,785,830 6,845,249
6,847,830 6,876,697 6,879,585 6,886,049 6,968,171
6,985,757 7,023,878 7,053,843 7,106,569 7,145,267
7,200,512 7,295,171 7,287,162 D442,170 D459,303
D599,256 D560,911
andotherpatentspending.
Thisproductincludes
technologylicensedfrom:
ManufacturedorsoldbySierraWirelessoritslicense esunder
oneormorepatentslicensedfromInterDigitalGroup.
Copyright ©2009SierraWireless.Allrightsreserved.
Trademarks “HeartoftheWirelessMachine
®
isaregisteredtrademarkof
SierraWireless.Watcher
®
isatrademarkofSierraWireless,
registeredintheEuropeanCommunity.
SierraWireless,theSierraWirelesslogo,theredwavedesign,
theredtippedantenna,andTRUInstallaretrademarksof
SierraWireless.
Windows
®
isaregisteredtrademarkofMicrosoftCorporation.
QUALCOMM
®
isaregisteredtrademarkofQUALCOMM
Incorporated.Usedunderlicense.
Macintosh
®
isatrademarkofAppleInc.,registeredintheU.S.
andothercountries.
Othertrademarksarethepropertyoftherespectiveowners.
QUALCOMM
®
3G
Rev 1.0 Nov. 09 5
Contact
Information
ConsultourWebsiteforuptodateproductdescriptions,
documentation,applicationnotes,firmwareupgrades,trouble
shootingtips,andpressreleases:
www.sierrawireless.com
Revision History
Sales Desk: Phone: 1-604-232-1488
Hours: 8:00
AM to 5:00 PM Pacific Time
Post: Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: 1-604-231-1109
Web: www.sierrawireless.com
Revision
number
Release date Changes
1.0 November 2009 New document
AirCard Modem User Guide
6 2131233
Rev 1.0 Nov. 09 7
Contents
AirCard Modem User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About the AirCard modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Services supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Your account and coverage area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
AirCard modem features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connection management software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Launching Watcher (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Launching Watcher (Mac) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Reinstalling the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connect to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Removing the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Care and maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . 20
Frequency band support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Regulatory and safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Safety and hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Regulatory information for North America . . . . . . . . . . . . . . . . . . . . . . . . . 23
Regulatory information for EU countries . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
AirCard Modem User Guide
8 2131233
Rev 1.0 Nov. 09 9
AirCard Modem User Guide
About the AirCard modem
TheAirCard
®
thirdgeneration(3G)wirelessmodemenables
youtoconnecttotheInternet,sendandreceiveemail,connect
toacorporatenetworkorvirtualprivatenetwork(VPN),or
viewstreamingvideo,withouttheneedforacable.
Dependingonthemodel,theAirCardmodemcanconnect
eithertoaPCMCIA(PCCard
)slotoranExpressCard
®
slot
onyourcomputer.
Note: When using the AirCard modem with a PC Card adapter, use
only the PC Card adapter that came with your modem. Your modem
may not work properly with adapters that are not specifically designed
for your product.
IfthemodemisTRUInstall
enabled,alltherequired
softwareisavailableonthemodem.Whenyousetupyour
modem,thesoftwareisinstalledonyourcomputer.Youdonot
needaninstallationCD.(Dependingonyourserviceprovider,
yourmodemmayincludeaninstallationCD.)
Services supported
Dependingonthemodel,yourmodemsupportsspeedsofup
to21Mbps(Megabitspersecond).However,actualspeed
dependsonnetworkconditionsandthe servicesthatyour
serviceprovideroffers.Contactyourserviceproviderandvisit
www.sierrawireless.comfordetails.
Maximumtheoreticaldataspeedsare:
EvolvedHighSpeedPacketAccess(Evolved
HSPAor
HSPA+)—upto21 Mbps
HighSpeedDownloadPacketAccess(HSDPA)upto
7.2 Mbps
HighSpeedUploadPacketAccess(HSUPA)upto
5.76 Mbps
ConcurrentHSDPA/HSUPA(HSPA)upto3.6Mbps
downloadandupto1.5Mbpsupload
UniversalMobileTelecommunicationsSystem(UMTS)
384 kbps(kilobitspersecond)
EnhancedDataratesforGSMEvolution(EDGE)
236 kbps
AirCard Modem User Guide
10 2131233
GeneralPacketRadioService(GPRS)56 kbps
GPRSandEDGEaresecondgeneration(2G)dataservices.
UMTS,HSDPA/HSUPA,andHSPA+are3Gdata services.
Whenestablishingaconnection,yourmodemusesthefastest
availableservice.If,forexample,youareusingthemodemin
anareathathasEDGEservicebutnotUMTS
orHSDPA/
HSUPAservice,themodemconnectsusingEDGEservice.
Oncetheconnectionisestablished,youhaveaccesstoall
Internetservices.
Your account and coverage area
IfyoupurchasedthemodemfromaGSMserviceprovider,
youmayalreadyhaveanaccountandaSIMcard.Otherwise,
yourretailershouldbeabletogiveyouthenamesof
companiesthatprovidetheseitems.
YoumusthaveanaccountwithaGSMserviceprovidertouse
themodem.
Tousethemodem’s3Gcapability,youraccount
mustbewithaserviceproviderthatoffersHSDPA/HSUPAor
UMTSservice.(Themodemisbackwardscompatiblewith2G
service.)
Whenyouobtainyouraccount,youaregivenaSubscriber
IdentityModule(SIM)cardcontainingaccountinformation.
Beforeyouuse themodem,you
mustinserttheSIMcardinto
it.(Dependingonyourserviceprovider,theSIMcardmay
alreadybeinserted.)
Yourabilitytoobtainservicedependsonthesefactors:
Note: The fee for service is
usually higher when you are
roaming (connected to a network
other than the one belonging to
your service provider).
NetworkcoverageYoumustbewithinthenetwork
coveragearea.
ServiceproviderIfyouarewithinthecoverageareaof
anetworkthatisnotoperatedbyyourownservice
provider,youcanobtainserviceonlyifthereisaroaming
agreementbetweenyourserviceproviderand the
network
operator.
AccountprovisionsYouraccountmayrestrictyour
usagetocertainnetworksorlimittheamountoftimeyou
canusethenetwork.
FrequencybandYoucannotconnecttonetworks
operatinginbandsnotsupportedbyyourmodem,
regardlessofroamingagreementsoraccountprovisions.
Mostserviceproviders
havecoveragemapsontheirWebsites.
Rev 1.0 Nov. 09 11
AirCard modem features
LED operation
Dependingonthemodel,themodemhasthreeortwoLEDs
thatshowthecurrentstatusofthemodem.
Three status LEDs
2G LED
Power LED
3G LED
SIM card slot
LED State Indicates
Power Off Indicates one of the following states:
The modem is not inserted in the computer.
The computer is off or in “suspend and resume” mode.
The modem radio has been turned off using Watcher or another
connection client.
Solid Blue The power is on, the modem is working normally.
Blinking Blue The firmware is being updated.
Do not remove the modem from the computer.
Blinking Amber The modem is searching for service (initializing).
Solid Amber Modem erroreither the modem is having a problem initializing (searching
for service) or is offline because of a failure.
Contact your service provider.
2G Off The modem is unable to detect 2G service.
Blinking Amber The modem has detected a 2G network (EDGE, GPRS, GSM) and is ready
to connect.
Solid Amber The modem is connected to a 2G network and is able to send and receive
data.
3G Off The modem is unable to detect 3G service.
Blinking Blue The modem has detected a 3G network (UMTS, HSPA) and is ready to
connect.
Solid Blue The modem is connected to a 3G network and can send and receive data.
AirCard Modem User Guide
12 2131233
Two status LEDs
Status LEDs
Modem shown inserted
in PC Card adapter
LED State Indicates
Power Off Indicates one of the following states:
The modem is not inserted in the computer.
The computer is off or in “suspend and resume” mode.
The modem radio has been turned off using Watcher or another
connection client.
Solid Blue The power is on, the modem is working normally.
Blinking Blue The firmware is being updated.
Do not remove the modem from the computer.
Blinking Amber The modem is searching for service (initializing).
Solid Amber Modem erroreither the modem is having a problem initializing (searching
for service) or is offline because of a failure.
Contact your service provider.
Data Off The modem is unable to detect 2G or 3G service.
Blinking Amber The modem has detected a 2G network (EDGE, GPRS, GSM) and is ready
to connect.
Solid Amber The modem is connected to a 2G network and is able to send and receive
data.
Blinking Blue The modem has detected a 3G network (UMTS, HSPA, HSPA+) and is
ready to connect.
Solid Blue The modem is connected to a 3G network and can send and receive data.
Rev 1.0 Nov. 09 13
Connection management
software
YourmodemcomeswithWatcher
®
softwareforWindows
®
or
Mac
®
,orotherconnectionmanagementsoftware,depending
onyourserviceprovider.Usethissoftwaretomanagethe
modemandmonitoryourconnections.
ForinformationonWatcherfeaturesandusingWatcher,refer
totheonlineHelp.FromthemainWatcherwindow,select
Help
> Help Topics
orclickthebutton(Windows)orHelp > Sierra
Wireless 3G Watcher Help
(Mac).
Note: Watcher is compatible with earlier Sierra Wireless modems.
Watcherenablesyouto:
Initiatedataconnections
Determinesignalstrength,roamingstatus,GPRS,EDGE,
UMTS,orHSDPA/HSUPAavailability,andothernetwork
connectionparameters
MonitorthestatusofthemodemandGSMservice
SendandreceiveSMSmessages
EnableordisableSIMsecuritythatpreventsothersfrom
usingyourSIMcardif
itislostorstolen
ConfigurestartupandexitactionsforWatcherandthe
modem
Createormodifyaconnectionprofile
YoudonotneedtorunWatcherwhenyouusethemodem,but
Watcherdoesprovideusefulstatusinformation.
AirCard Modem User Guide
14 2131233
Launching Watcher (Windows)
Unlessthisfeaturehasbeendisabled,Watcherlaunches
automaticallywhenyouinsertthemodem.Youcanalso
launchWatcherby:
Doubleclickingthedesktopshortcut,or
Selecting
Start > Programs > Sierra Wireless > Sierra Wireless
Watcher
.
Dependingonhowyourprofileisconfigured,yourbrowser,
VPN,orotherprogrammaylaunchautomaticallyanytimeyou
launchWatcher.
Launching Watcher (Mac)
Watcherstartsautomaticallyatlogin.Todisablethisfeature,
goto
3G Watcher > Preferences.
YoucanalsostartWatcherbynavigatingtothe
Applications >
3G Watcher
folderanddoubleclicking3G Watcher.
Tip
TokeeptheWatchericoninthedock:
1. LaunchWatcher.
2. ClickandholdtheWatchericoninthedock.
3. Fromthepopupmenu,select
Keep in Dock.
Reinstalling the software
Windows
IfyouneedtoreinstallorrepairtheWatchersoftware:
1. Goto
Start > Control Panel > Add or Remove Programs.
2. UninstallWatcher.
3. Insertthemodemintoyourcomputer.
4. Followtheonscreeninstructions.
Rev 1.0 Nov. 09 15
Or,inWatcher:
1. Select
Tools > Software Installation Mode.
2. Followtheonscreeninstructions.
Note: Do not remove the modem until the software installation
process is complete.
Mac
TouninstallWatcher:
1. Select
3G Watcher > Uninstall 3G Watcher.
2. Followtheonscreeninstructions.
Connect to the network
Windows
Touseyouraccount(andconnecttoyourservi ceproviders
network),youneedtohaveatleastoneprofilesetuponyour
modem.Dependingonhowyourmodemisconfigured,the
profilemayalreadybesetuporyoumayneedtocreateone.
Oncethesoftwareissuccessfullyinstalled
andthe profileisset
up,themodemisreadytouse.
Anytimeyouusethemodemwiththesamecomputer,TRU
Installverifiesthatthecorrectsoftwareisalreadyinstalled.
Thisprocessmaytakeafewseconds.
Ifyouneedtoreinstallthesoftware,seepage 14.
Scenario Required action
Watcher automatically detects or creates a default
profile.
Click Connect
a
.
Watcher prompts you to create a data profile.
1. Click Yes, then....
If Watcher opens the Options window Profile
pane and pre-selects an appropriate profile
(normally the name of your service provider)
from the drop-down list...
a. Click OK to accept that profile (or choose
another from the drop-down list).
b. Click Connect
a
.
If Watcher opens the Options window Profile
pane, the Profile name field is blank, and
your service provider is not included in the
drop-down list...
You need to create a profile manually. Refer to the
Watcher online help for details.
Click Help > Help topics or click the button.
a. The first time you insert the modem in the computer, it takes a few seconds for the modem to locate the net-
work. While it is scanning for a network, the Connect button is unavailable.
AirCard Modem User Guide
16 2131233
Mac
ToconnecttothenetworkusingWatcher:
1. Selectaprofilefromthedropdownlistandclick
Connect.
Note: If you have a pre-paid wireless account, you’ll need to have
credit in your account before you can connect.
Toendahighspeedconnection,clickDisconnect.
The first time you run Watcher
Dependingonyourdevice,youmayhaveanadditionalstep
thefirstti meyourunWatcher.
MacOSX10.5.xandlater
1. Thefirsttimeyouclick
Connect,themessage“A new
networkinterfacehasbeendetected.”Clickthe
Network
Preferences
button.
2. IntheNetworkwindow,click
Apply.Yourmodemconnects
tothenetwork.
MacOSX10.4.11
1. Afterclicking
Connect,openSystem Preferencesandselect
Network.
2. WhentheʺNewPortDetectedʺmessageappears,click
OK.
3. Click
Apply Now. Yourmodemconnectstothenetwork.
Rev 1.0 Nov. 09 17
Removing the SIM card
ToremovetheSIMcard,youneedapen.
1. Placethemodemonasmooth,hardsurface.
2. Gentlyinsertthepenintotheendoftheejectslotfarthest
fromtheSIMslot.SlidethepentowardstheSIMslot.The
SIMcardpopsoutofitsslot.SeeFigure 1.
Figure 1: Removing the SIM card from the modem
3. GentlypulltheSIMcardfromtheslotuntilitslidesfree.
Care and maintenance
Aswithanyelectronicdevice,themodemmustbehandled
withcaretoensurereliableoperation.Followtheseguidelines
whenyouuseandstoreyourmodem:
DonotapplyadhesivelabelstotheSIMcard.Thismay
causeittojaminsidetheslot,orpreventitfrombeing
insertedproperly.
Whennotinstalledinyourcomputer,storethemodem
andSIMcardinasafeplace.
Protectthemodemfromliquids,dust,andexcessiveheat.
(Seethe“Environmentalspecifications”onpage 21for
maximumtolerances.)
Eject slot
AirCard Modem User Guide
18 2131233
Troubleshooting
Thissectiondescribespossibleproblemsandsolutionsfor
Windowsusers.Ifyouhaveaproblemthatisnotdescribedin
thissection,visittheSierraWirelesssupportpageat
www.sierrawireless.com/support.
TRU-Install software installation does not start
automatically
IfWatcherinstallationdoesnotstartafteryouinsertthe
modem:
1. Doubleclick
My Computer(WindowsXP)orComputer
(WindowsVista,Windows7)onyourdesktop.
2. Clickthe
TRU-Installdrive.
3. Underthe
TRU-Installdrive,opentheWinfolderand
doubleclick
Setup.exe.Followtheonscreenpromptsto
installthesoftware.
PC Card slot no longer works after you remove the
AirCard modem (with PC Card adapter) from the laptop
Ifyourlaptopdoesnotrecognizethatyouhaveremovedthe
modemwithPCCardadapter,youmayhavetorestartyour
laptoptorestorePCCardslotoperation.
Inthefuture,beforeyouremovethemodemwithPCCard
adapter,
clicktheSafely Remove HardwareiconintheWindows
systemtray,thenselectthemodem.
Modem is not detected after TRU-Install installation
completes
YousuccessfullycompletetheTRUInstallinstallationprocess,
butWatcherdoesnotdetectthemodem:
1. Click
Start,andthenclickControl Panel.
2. DoubleclickTRU-Install.
3. Whenyouarepromptedtoswitchtomodemmode,click
OK.
4. WaitforWatchertodetectthemodem.
5. Ifthemodemstillisnotdetected,connecttotheInternet
usinganothermethodandgoto
www.sierrawireless.com/supportforassistance.
The Windows Installer fails
WhenyoutrytoinstalloruninstallWatcher,themessage
Windows Installer is not accessible(forexample,Errorcode:1601)
appears.
Rev 1.0 Nov. 09 19
TofixError1601,firstseeifanotherinstallationprocessis
running.
1. Press
Ctrl + Alt + DelandselectTaskManager.
2. Gotothe
Processestab.
3. Checktherunningprocessesforanyofthesenames:
· setup.exe
· isetup.exe
· ikernel.exe
· msiexec.exe
· idriver.exe
· IsUninst.exe
· IsUninst.exe
· Uninst.exe
Ifanyoftheseprocessesarerunningonthesystem:
1. Selecteachprocess.
2. Click
End Process.
3. TrytoruntheWatcherinstallationagain.
Iftheinstallationisnotsuccessful,connecttotheInternet
usinganothermethodandcheckSierraWirelessKnowledge
Basearticlesathttp://sierrawireless.custhelp.com.
AirCard Modem User Guide
20 2131233
Technical specifications
Radio frequency and electrical
specifications
Theradiofrequencybandsthatyourmodemsupportswill
varydependingonyourregionandyourmodemmodel.
Frequency band support
Transmit GSM 1900 (PCS): 1850 – 1910 MHz
GSM 1800 (DCS):1710 – 1785 MHz
EGSM 900: 880 – 915 MHz
GSM 850: 824 – 849 MHz
WCDMA 2100 (Band I): 1920 – 1980 MHz
WCDMA 1900 (Band II): 1850 – 1910 MHz
WCDMA 850 (Band V): 824 – 849 MHz
WCDMA 800 (Band VI): 830 – 840 MHz
WCDMA 900 (Band VIII) 880 - 915 MHz
Receive GSM 1900 (PCS): 1930 – 1990 MHz
GSM 1800 (DCS): 1805 – 1880 MHz
EGSM 900: 925 – 960 MHz
GSM 850: 869 – 894 MHz
WCDMA 2100 (Band I): 2110 – 2170 MHz
WCDMA 1900 (Band II): 1930 – 1990 MHz
WCDMA 850 (Band V): 869 – 894 MHz
WCDMA 800 (Band VI): 875 – 885 MHz
WCDMA 900 (Band VIII) 925 – 960 MHz
Technology Bands Location
2G 850 MHz (cellular band) North America
900 MHz (EGSM band) Europe
1800 MHz (DCS band) Europe and Asia
1900 MHz (PCS band) North America
3G WCDMA 850 (band V) North America and
Australia
WCDMA 800 (band VI) Japan
WCDMA 900 (band VIII) Europe, Asia, and
Australia
WCDMA 1900 (band II) North America
WCDMA 2100 (band I) Europe, Asia, and
Australia
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Sierra Wireless AirCard User manual

Category
Modems
Type
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The Sierra Wireless AirCard is a powerful and versatile device that allows you to stay connected and productive while on the go. With support for 3G data speeds up to 21 Mbps, you can quickly access the internet, send and receive emails, and stream videos without interruption. The AirCard is also equipped with a variety of security features to protect your data, including firewall protection and encryption. Whether you're a business professional, a student, or a casual user, the AirCard is the perfect companion for your mobile lifestyle.

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