Cremesso Una Automatic Troubleshooting guide

Brand: Cremesso

Model: Una Automatic

Category: Coffee makers

Type: Troubleshooting guide

Cremesso Una Automatic: Enjoy perfectly prepared coffee and tea at home with this easy-to-use capsule machine. Choose from a variety of cremesso capsules to create your favorite beverages, from intense espressos to aromatic teas. The machine features automatic operation, energy-saving mode, and programmable coffee quantity. Descaling is required at least every two months to maintain optimal performance.

Coffee experience engineered in Switzerland

AutomAtic

Safety notes

For your safety

− Do not use the machine in case of:

– faulty operation

– damaged power cable

– after falling or other damage

– In such cases immediately have the

machine checked and repaired if nec-

essary at the customer service centre

– Never place the machine:

– directly on marble surfaces, untreated

or oiled woodwork (risk of non-remova-

ble coffee or descaler stains; no claims

will be entertained in such cases)

– directly beneath a power socket

– on flammable or meltable objects or

surfaces

– on hot surfaces or nearer than 50 cm

to open flames (same applies to the

power cable!)

– under any covering

– To prevent frost damage, do not store

the machine at temperatures below

5 °C (e.g. in caravans)

− Pull out the power plug and allow the

machine to cool down completely before

cleaning and/or maintenance

– Only use cleaning and descaling agents

recommended by the manufacturer

– Descaling fluid can be a health hazard.

Avoid contact with eyes, skin and other

surfaces

− To prevent damage, never use replace-

ment parts or accessories not recom-

mended by the manufacturer

– Persons, including children, who in view

of the level of their physical, sensory or

mental capacities, or their lack of expe-

rience or knowledge, are not in a posi-

tion to use the equipment with safety,

may not use this machine without su-

pervision or instruction by a responsible

person

– Children more than 8 years old may use

this appliance but only under supervi-

sion or after instruction and fully under-

standing the associated risks and dan-

gers

– Children must not play with this appli-

ance because they cannot know the

dangers involved

– Keep this appliance and power cable

away from children younger than 8.

– Cleaning and user maintenance must

not be done by children unless they are

aged 8 or more and under supervision.

– This appliance is intended for household

and for similar applications such as:

– in kitchens for use by shop, office and

other employees

– on farms

– for hotel, motel and apartment cus-

tomers

– in boarding houses

−

First read this entire operating manual,

and keep it in a safe place for other users

− To avoid damage, only use genuine

cremesso capsules with this machine

− Intended use:This appliance may only

be used as described in this manual.

Using it for other purposes is abusive

and dangerous

− Danger of electric shock! Never im-

merse the machine in water or any oth-

er liquid

− Connect only to a properly grounded

power point (220-240 V) protected by

at least a 10 A fuse. To make sure that

the machine is switched off, remove the

plug from the power point

− Always pull out the power plug before:

– relocating the machine

– cleaning or maintenance

– long periods of disuse

− Never clamp or run the power cable

over sharp corners or edges: Danger of

electric shock!

Damaged power cables may only be re-

placed at the customer service centre:

Danger of electric shock!

− Never touch the power plug/socket/ca-

ble or the machine with damp or wet

hands. Never unplug by pulling the

power cable; always pull out the plug

− If you need an extension cable, make

sure it is suitable for your machine

(3-pole grounded, and at least 1.5

mm2 conductor cross-section), and lay

the cable to avoid tripping

− We recommend connecting the ma-

chine via an Fl circuit breaker. Consult

a specialist if in doubt

− Danger of scalding! Never move the

machine during operation!

−

Never operate the machine without water

− A permanent water supply connection is

not allowed

− Danger of burning! Never touch very

hot parts of the machine (e.g. brew unit

during operation)

− Danger of scalding! Do not touch the

coffee or water jets

− Danger of scalding! Never start the ma-

chine when the operating lever is open

− Danger of scalding! Do not move the

operating lever when the machine is still

under pressure making tea or coffee

− Do not insert fingers or hands under the

operating lever: Danger of crushing!

− Do not insert fingers in the capsule

holder. Danger of burning/cutting!

− The machine location must meet the

following requirements:

– Place on a dry, stable and level sur-

face that is waterproof and heat-

proof

– At least 60 cm (2 feet) away from sink

and taps

– Only use in dry rooms

Congratulations on choosing the cremesso system! It will give you the greatest pleasure – cap

sule by capsule. In a few seconds your cremesso UNA will conjure up all kinds of perfectly pre-

pared beverages: the first-class cremesso coffee and tea selection meets even your most dis-

criminating demands.

We thank you for your confidence in cremesso, and wish you many years of enjoyment.

At www.cremesso.com you can download this manual in PDF format and get the latest infor

mation on the cremesso capsule system.

Welcome in the world of cremesso

Contents

– Safety notes 2

– Overview of machine parts and controls 6

– Key displays 7

– Starting up 8

– Preparation / installation / water filling / power connection / deaerating 8

– Making coffee or tea / after making coffee or tea 10

– Special functions 12

– Programming the amount of coffee 12

– Energy–saving mode 12

– Cleaning / maintenance / descaling 14

– Daily: emptying the capsule container, drip tray and water tank 14

– Rinse out and deaerating the machine and internal piping 16

– Cleaning the machine and parts 16

– At least every two months: Descaling 18

– Always steam out before storage or transport 20

– Various 22

– Troubleshooting guide 22

– Disposal /technical data 23

Overview of machine parts and controls

Operating keys

➔

Facing page

Insert drain grille/

tray for large cups in

bottom openings

➔ Page 8

Operating lever

for loading capsules

Capsule container

retractable

Openings

Insert drip tray for

small cups in upper

opening

➔ Page 8

Water tank cover

Remove to fill

Water tank

Lift off ➔ Page 8

Power cable/plug

Keep dry

Water tank valve

in tank

Output (hot!)

for coffee, tea and

hot water

White (slow flickering):

– Energy-saving mode, press key ➔ Page 12

White (continuous):

– Ready or Coffee/tea output ➔ Page 10

White (flashing):

– Machine heating up ➔ Page 10

White (flashing rapidly):

– Programme the amount of coffee ➔ Page 12

White (continuous):

– Ready or Coffee/tea output ➔ Page 10

White (flashing):

– Machine heating up ➔ Page 10

White (flashing rapidly):

– Programme the amount of coffee ➔ Page 12

White (continuous):

– Ready for coffee/tea output

Dark:

– Machine switched off or power plug not inserted

➔ press any key ➔ Page 12

White (flashing slowly):

– Steaming-out in progress ➔ Page 20

White (flashing rapidly):

– Electronics fault or temperature error (temperature too high

or below 5 °C); pull out power plug and wait 30 minutes be-

fore replacing. If rapid flashing continues ➔ contact service

centre (30 minutes warming up time from low temperatures

should be enough to restore normal operation)

(Both keys)

Key displays

The keys light up differently according to operating mode:

Clic

0.65 l

Starting up

Preparation / installation / water filling / power connection / deaerating

Cup size: Insert drip tray in top or

bottom opening, depending on cup

size:

1. Insert tray obliquely into top or

bottom opening, 2. Press down

(clicks in place).

Remove tray in opposite order

Clean the water tank with luke-

warm water and household deter-

gent, rinse and allow to dry thor-

oughly

Fill tank with cold water (max.

0.65 litres). Change water daily

Carry/Transport: Never hold the ma-

chine on the drip tray (risk of drop-

ping machine)!

Install on a dry, stable, waterproof

and heatproof surface. Not direct-

ly on marble or wood (risk of coffee

or descaler stains)

Insert power plug in an earthed

socket. The right-hand key

flick-

ers slowly to indicate energy-saving

mode ➔ page 12

Deaerate and rinse the internal

piping: Do not load a capsule. Place

a cup under the output and press key

or . Afterwards empty the cup

and press again key

1. 1.

3. 2.

Making coee or tea / after making coee or tea

The output key first flashes white to indicate heating up. Output starts when it

stays white. You can adjust the output quantity to your preferences (➔ page

12 «Programming the coffee quantity»).

Tip: Use thick preheated cups for ristretto and espresso to keep your coffee

warm. Preheat the cup: Press espresso

(without capsule) and fill the cup

with water.

Deaerate the piping: After long pauses (e.g. vacations) they contain air (➔

page 16 «Rinse and deaerate machine/piping»).

Before changing between coffee and tea: Press key

or without a

capsule to rinse the piping (➔ page 16 «Rinse and deaerate machine/piping»).

Your first coffee or tea!

Use one cremesso capsule for each

cup. No other types of capsule can

be used. After long pauses, deaer-

ate the piping ➔ page 16.

Cup: place a cup under the output.

Insert drip tray into top or bottom

opening ➔ S. 8

Load capsule: 1. Push the oper-

ating lever right back. 2. Drop the

capsule straight into the opening.

3. Pull the operating lever right for-

ward to pierce the capsule

Good to know

Coffee/tea output: Choose the key

for small

or big cup (key

flashes). Output stops automati-

cally (or press the key again to stop

earlier)

Eject the capsule: 1. Push operat-

ing lever right back (the used capsule

drops into the capsule container).

2. Pull operating lever right forward

Capsule: The capsule may stick in the opening if it has been there a long time. If

so, open and close the operating lever. If the capsule is still blocked, push down

lightly with a finger (caution: hot sharp opening point inside!).

After opening the operating lever, water may drain into the tank. This is normal

and not a fault.

Note:

– Beware of scalding by hot coffee or tea

– The operating lever must be closed for coffee/tea output

3 sec.

Energy-saving mode activated: key

flickers slowly

Stop energy-saving mode: press

one of the keys (keys

and

flash white)

Special functions

Energy–saving mode

Programming: Place a cup under

the output

Load capsule: 1. Push the operat-

ing lever right back. 2. Drop cap-

sule straight into the opening. 3.

Pull operating lever right forward

Programming the coffee quantity

Output quantity on first startup (= works setting):

Espresso 50 ml (= «small» cup)

Lungo/tea 110 ml (= «large» cup)

Energy-saving mode is automatically activated if no key is pressed for 60

seconds (key

slowly flickers light/dark).

Switching off: after another 5 minutes the machine shuts off automatically

(key

extinguishes). The machine can be immediately switched off manually

by pressing keys

and simultaneously for 3 seconds. To shut it off per-

manently (e.g. during vacations), pull out the power plug.

Good to know

Coffee output starts. When your

cup is full enough press the key

again – output stops and both

keys light up again

Hold down the key to be pro-

grammed, e.g.

(min. 3 seconds)

until it starts flashing rapidly. It then

flickers slowly (= heating up)

max.

55 °C

0.65 l

Cleaning / Maintenance / Descaling

Hold the drip tray firmly and pull it

forward

Remove the capsule container,

drip grille and drip tray.

After cleaning reassemble in the

opposite order

Daily: Empty the capsule container, drip tray and water tank

Daily: empty the water tank and

fill with cold water (max. 0.65 li-

tres)

Clean the water tank and lid with

luke-warm water and household de-

tergent.

Never clean in the dishwasher!

Hygiene: Empty the water tank daily. Empty the used capsule container, drain-

age tank and drip tray after about 10 beverages or at least once daily to pre-

vent overflow.

Important: Never clean in the dishwasher (except the used capsule container)

Good to know

0.65 l

Cleaning the machine and parts

Cleaning / Maintenance / Descaling

Rinse and deaerate the machine and piping

Before first startup or after long

pauses (e.g. vacations), flush and

vent the machine

Fill water tank with cold water

(max. 0.65 l)

Always pull out the power plug

first. Never immerse the machine or

wash under running water

Clean the machine and output with

a damp cloth. Never rub dry or

use abrasive detergents

Press key

to start rinsing/

deaerating. When the pump stops

after a few seconds, rinsing/deaer-

ating is finished

Place a cup under the output.

Do not insert a capsule. If key

flickers slowly, press any key

Always keep the power cable and plug dry.

Good to know

min. 0.65 l 0.65 l

Essig

Vinaigre

Aceto

Vinegar

Anti-

Calc

min.

0.65 l

300 cups /

1 - 2 months

Cleaning / Maintenance / Descaling

Regular descaling (at least every two months) means better coffee and makes

your appliance last longer.

Scaling is not covered by the guarantee.

Use special descaler (never use vinegar) following the mixing instructions on

the label.

Remove all capsules from the machine before descaling.

Descaling takes about 30 minutes.

Before making another drink after descaling, always make sure the machine

is flushed out with clean water. Otherwise the water circuit still contains

descaler

which is a health hazard.

Important!

At least every 2 months: descale

Remove all capsules from the ma-

chine. Place a large bowl (min. 0.65

l) under the nozzle. If

slowly lights

up in light/dark, press key

Press

until the descaler starts

pouring out. Leave the descaler in

the machine for 3 min. to take ef-

fect. Repeat until the tank is empty

To prevent damage, descale the

machine after 300 cups of coffee /

tea or 1 to 2 months

Mix special descaler with water

and fill the tank (0.65 litres; mixture

as shown on label). Never use vin-

egar (damages the machine)!

Tank empty: Rinse the tank well, fill

with water, and replace. Empty the

descaler fluid bowl and replace it un-

der the outlet. Repeat pressing the

-key until the tank is empty.

Fill the tank and press

. Pour 1

coffee without capsule. The ma-

chine is now ready for use

°C

Cleaning / Maintenance / Descaling

Always steam out prior to storage or transport

To avoid damage during storage

or transport, first steam out the

machine (to remove all water).

This is essential at temperatures be-

low 5 °C

Pull out the power plug. Emp-

ty the water tank and replace it.

Place a cup under the outlet

Pull out the power plug. Store the

machine in a dry, dust-free place,

out of reach of children

Tip: Use the original packaging

Always be sure to steam out the machine before long periods of disuse or storage/

transport temperatures below 5 °C.

This removes all water from the system to prevent frost damage.

Flush out the machine and piping before using again (

➔

page 16).

At temperatures below 5 °C the machine cannot be started; keys

and flash

rapidly.

Hold down the Lungo/Tea key

and insert the power plug.

Steaming out starts, and you can

release the key

Beware of hot steam: danger of

scalding! After a few seconds you

will hear the pump. As soon as it

stops, the key lights go out and

decalcification is finished

Good to know

Repairs to your machine may only be carried out at the Service centre.

Unprofessional repairs and use of non-original replacement parts can be danger

ous for the user. In case of unprofessional repairs, no liability will be accepted for

resultant damage and the guarantee is invalidated.

If this troubleshooting guide does not help you solve your problem, please contact

your local sales point.

Important: pull out the power plug immediately in case of faults, defects or possible damage to

the machine after a fall.

Faulty coffee output

No coffee/tea output, or

insufficient output

– Fill water tank and insert fully

– Defective capsule ➔ insert a new one

– Close the operating lever as far as it will go

– Descale the machine ➔ page 18

– Pump defective ➔ contact service centre

Pump sounds very loud

– Water tank empty ➔ fill and/or insert fully

Water drips continuously from

the outlet

– Descale the machine ➔ page 18

Occasional drips from the outlet – Eject used capsule

Coffee/tea tastes sour – Inadequate flushing after descaling

– Coffee “good until” date expired ➔ use a new capsule

Cup filling not as programmed

– Water tank empty ➔ fill and/or insert fully

– Programming has changed ➔ re-programme

➔ page 12

– Descale the machine ➔ page 18

No water sucked in after

tank was empty

– Used capsule in machine ➔ Eject ➔ Flush out piping

➔ page 16

– Try again without capsule after 30 minutes. Descale ma

chine if water is sucked in

– After 30 minutes try again without a capsule. If still no

water sucked in ➔ contact service centre

Both keys flash rapidly

– Electronics or temperature error ➔ page 21

Troubleshooting guide

Various

Disposal

– Dispose of used cremesso coffee and tea

capsules according to the regulations in

your country

– Worn-out machines should be returned to

your dealer for professional disposal free of

charge

– Machines with dangerous defects must be

disposed of immediately to make sure that

they can no longer be used

– For environment protection reasons, never

dispose of old or defective machines with

household garbage

– Rated voltage 220-240 V / 50 Hz

(Israel: 230 V / 50 Hz,

Korea: 220 V / 60 Hz)

– Rated power

1455 Watt

(Korea 1310 W)

– Energy-saving mode

0.3

– Dimensions (WxHxD):

ca. 106 x 255 x 371 mm

– Weight (without water) approx.

3.25

− Water tank capacity

max.

0.65

Iitres

– Radio interference

suppression according to EU standards

– Co

mpliance CE, GS, RoHS, WEEE

(Korea also KC;

Russia also EAC)

In the interest of technical progress, design and/or execution changes to this appliance are reserved.

Tecnical data Type DC 264

www.cremesso.com

V5 23/13

Cremesso Una Automatic Troubleshooting guide

Brand: Cremesso

Model: Una Automatic

Category: Coffee makers

Type: Troubleshooting guide

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Cremesso Una Automatic Troubleshooting guide

Cremesso Una Automatic Troubleshooting guide

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