www.rexton.com
Mosaic M 8C, Mosaic P 8C
User Guide
2
Content
Welcome    4
Your hearing inruments    5
Inrument type    5
Getting to know your hearing inruments     6
Components and names    7
Controls    10
Hearing programs    11
Features    11
Batteries    12
Battery size and handling tips    12
Replacing batteries    13
Daily use    14
Turning on and o    14
Inserting and removing the hearing inruments    15
Adjuing the volume    18
Changing the hearing program    19
Further adjuments (optional)     19
Special liening situations    20
On the phone    20
Audio reaming with iPhone    21
Airplane mode    21
Audio induction loops (optional)    22
3
Maintenance and care    23
Hearing inruments    23
Ear pieces, earhooks and tubes    24
Professional maintenance    28
Further information    29
Safety information    29
Accessories    29
Symbols used in this document    30
Troubleshooting    31
Country-specic information    32
Service and warranty    35
4
Welcome
Thank you for choosing our hearing inruments to 
accompany you through everyday life. Like anything new, 
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care 
Professional, will help you underand the advantages 
and greater quality of life your hearing inruments oer. 
To receive the mo benet from your hearing 
inruments, it is recommended that you wear them every 
day, all day. This will help you get adjued to them.
CAUTION
It is important to read this user guide and the safety 
manual thoroughly and completely. Follow the 
safety information to avoid damage or injury.
5
Your hearing inruments
This user guide describes optional features that 
your hearing inruments may or may not have.
Ask your Hearing Care Professional to indicate the 
features that are valid for your hearing inruments.
Inrument type
Your hearing inruments are BTE (Behind-The-Ear) 
models. A tube delivers the sound from the hearing 
inrument into the ear. The inruments are not intended 
for children under the age of 3 years or persons with a 
developmental age of under 3 years.
The wireless functionality enables advanced audiological 
features and synchronization between your two hearing 
inruments.
Your hearing inruments feature Bluetooth® low energy*
technology allowing for easy data exchange with your 
smartphone, and for seamless audio reaming with your 
iPhone**.
*  The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any 
use of such marks by the legal manufacturer of this product is under licenses. Other 
trademarks and trade names are those of their respective owners.
**iPhone is a trademark of Apple Inc., regiered in the U.S. and other countries.
6
Getting to know your hearing inruments
It is recommended to familiarize yourself with your new 
hearing inruments. With the inruments in your hand 
try using the controls and note their location on the 
inrument. This will make it easier for you to feel and 
press the controls while wearing the hearing inruments.
If you have problems pressing the controls of your 
hearing inruments while wearing them, you can 
use a remote control to control your inruments. 
With a dedicated smartphone app you have even 
more control options.
7
Components and names
This user guide describes several types of hearing 
inruments. Use the following pictures to identify the type 
of hearing inrument that you use.
Your hearing inruments are either attached to an 
earhook and a cuom-made ear piece or to a andard 
tube (ThinTube) and a andard ear piece (Open Tip).
Mosaic M 8C
➏ ➏
➐ ➐
➑ ➑
Ear piece (Open Tip)
Retention rand 
(optional)
Tube (ThinTube)
Adapter for ThinTube
Earhook
Microphone openings
Rocker switch (control)
Battery compartment 
(on/o switch)
8
Mosaic P 8C
Ear piece (Open Tip)
Retention rand 
(optional)
Tube (ThinTube)
Adapter for ThinTube
Microphone openings
Earhook
Rocker switch (control)
Battery compartment 
(on/o switch)
9
You can use andard ear pieces together with a 
andard tube or cuom-made ear pieces together with 
an earhook and tube.
You can easily exchange the andard ear pieces 
and clean the andard tube. Read more in section 
"Maintenance and care".
Standard ear pieces / tubes Size
Open Tip open or closed
Open Tip semi-open
Open Tip double
ThinTube
Cuom-made ear pieces
Examples:
10
Controls
With the rocker switch you can, for 
example, adju the volume or switch 
hearing programs. Your Hearing Care 
Professional has programmed your 
desired functions to the rocker switch.
Rocker switch function LR
Press briey:
Program up/down
Volume up/down
Tinnitus Function: volume up/down
TV ream on/o
Press for about 2 seconds:
Program up/down
Volume up/down
Tinnitus Function: volume up/down
TV ream on/o
Press for more than 3 seconds:
Standby/turn on
Activate/deactivate airplane mode 
L = Left, R = Right
11
You can also use a remote control to change
hearing programs and adju the volume of your 
hearing inruments. With our smartphone app you 
have even more control options.
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
Power-on delay enables while-free insertion of 
hearing inruments.
Read more in section "Turning on and o".
The Tinnitus Function generates a sound to
diract you from your tinnitus.
A telecoil is integrated in the battery compartment, 
enabling the hearing inrument to connect with 
audio induction loops.
Read more in section "Audio induction loops".
12
Batteries
When the battery is low the sound becomes weaker 
or you will hear an alert signal. The battery type will 
determine how long you have to replace the battery. 
Battery size and handling tips
Ask your Hearing Care Professional for recommended 
batteries.
Battery size: 13
■  Always use the correct battery size for your hearing 
inruments.
■  Remove the batteries if you intend not to use the 
hearing inruments for several days.
■  Always carry spare batteries.
■  Remove empty batteries immediately and follow your 
local recycling rules for battery disposal.
13
Replacing batteries
Removing the battery:
XOpen the battery compartment.
XUse the magnet ick to pull out the 
battery. The magnet ick is available 
as an accessory.
Inserting the battery:
XIf the battery has a protective lm, remove it 
only when you are ready to use the battery.
XInsert the battery with the "+" symbol 
facing up (refer to the picture).
XCarefully close the battery compartment. If you feel 
resiance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by 
force. It can be damaged.
14
Daily use
Turning on and o
You have the following options to turn your hearing 
inruments on or o.
Via battery compartment:
XTurning on: Close the battery compartment.
The default volume and hearing program are set.
XTurning o: Open the battery compartment to the r 
catch.
Via rocker switch:
XTurning on or o: Press and hold the rocker switch for 
several seconds. Refer to section "Controls" for the 
settings of the rocker switch.
After turning on, the previously used volume and
hearing program remain set. 
When wearing the hearing inruments, an alert tone can 
indicate when an inrument is being turned on or o.
When the power-on delay is activated, the hearing
inruments turn on after a delay of several seconds. 
During this time you can insert the hearing inruments 
into your ears without experiencing unpleasant feedback 
whiling.
The "power-on delay" can be activated by your Hearing 
Care Professional. 
15
Inserting and removing the hearing inruments
Your hearing inruments have been ne-tuned for your 
right and left ear. Colored markers indicate the side: 
■  red marker = right ear
■  blue marker = left ear
Inserting a hearing inrument:
XHold the tube close to the ear piece.
XCarefully push the ear piece 
into the ear canal .
XTwi it slightly until it sits 
well.
Open and close your mouth 
to avoid accumulation of air
in the ear canal.
XLift the hearing inrument 
and slide it over the top of 
your ear .
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too deeply 
into the ear.
16
■  It may be helpful to insert the right hearing
inrument with the right hand and the left
hearing inrument with the left hand. 
■  If you have problems inserting the ear piece, 
use the other hand to gently pull your earlobe 
downwards. This opens the ear canal and eases 
insertion of the ear piece.
The optional retention rand helps to securely retain the 
ear piece in your ear. To position the retention rand:
XBend the retention rand and 
position it carefully into the 
bottom of the bowl of your ear 
(refer to the picture).
17
Removing a hearing inrument:
XLift the hearing inrument 
and slide it over the top of 
your ear .
XHold the tube close to 
the ear piece and pull the 
ear piece out carefully .
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain in 
your ear when removing the hearing inrument. 
If this happens, have the ear piece removed by 
a medical professional.
Clean and dry your hearing inruments after usage. 
Read more in section "Maintenance and care".
18
Adjuing the volume
Your hearing inruments automatically adju the volume 
to the liening situation.
XIf you prefer manual volume adjument, press the 
rocker switch.
Refer to section "Controls" for the setting of the
rocker switch.
An optional signal tone can indicate the volume change. 
Once the maximum or minimum volume has been 
reached, you may hear an optional signal tone.
19
Changing the hearing program
Depending on the liening situation, your hearing 
inruments automatically adju their sound.
Your hearing inruments may also have several hearing 
programs which allow you to change the sound, if 
needed. An optional signal tone can indicate the program 
change.
XTo change the hearing program, press the 
rocker switch.
Refer to section "Controls" for the setting of the
rocker switch. Refer to section "Hearing programs" for 
a li of your hearing programs.
The default volume is applied.
Further adjuments (optional)
The controls of your hearing inruments can also 
be used to change, for example, the volume of the 
Tinnitus Function.
Refer to section "Controls" for the setting of your controls.
20
Special liening situations
On the phone
When you are on the phone, hold 
the telephone receiver slightly above 
your ear. The hearing inrument and 
telephone receiver have to be aligned. 
Turn the receiver slightly so that the ear 
is not completely covered. 
Telephone program 
You may prefer a certain volume when using the phone. 
Ask your Hearing Care Professional to congure a 
telephone program. 
XSwitch to the telephone program whenever you are on 
the phone.
If a telephone program is congured for your hearing 
inruments, it is lied in section "Hearing programs". 
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