Ingenico iPA280 User manual

Brand: Ingenico

Model: iPA280

Category: Handheld mobile computers

Type: User manual



User Guide

iPA280

Ingenico–190‐192AvenueCharlesdeGaulle

92200NeuillysurSeine

Tél.33(0)146258200‐Fax33(0)147725695

www.ingenico.com

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IPA280–Userguide  •2/52   Copyright©2011Ingenico

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Contents

1. Introduction _____________________________________________________________5

2. Unpacking _______________________________________________________________6

3. Recommendations ________________________________________________________ 7

3.1. Security _____________________________________________________________ 7

3.2. Securityofyourterminal _______________________________________________7

3.3. ECstandardcompliancemarking_________________________________________7

3.4. FCC&ICcompliance___________________________________________________8

3.4.1. FCCStatement ________________________________________________________________ 8

3.4.2. RFRadiationExposureStatement_________________________________________________ 8

3.4.3. FCCHearing‐AidCompatibility(HAC)RegulationsforWirelessDevices ___________________ 9

3.5. Waterprotection_____________________________________________________ 10

3.6. MainCharacteristics __________________________________________________ 11

4. Installationandconnection ________________________________________________ 12

4.1. Battery _____________________________________________________________ 12

4.2. InstallingtheSPMpartontheiPA280terminal ____________________________ 13

4.3. InstallingSPMSAM ___________________________________________________ 14

4.4. InstallingPDASAMandSIM ____________________________________________ 14

4.5. InstallingMicroSDMemory ____________________________________________ 15

4.6. Installingpaperroll ___________________________________________________ 16

4.7. Connections_________________________________________________________ 16

4.8. Positioningtheterminal _______________________________________________ 17

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IPA280–Userguide  •3/52   Copyright©2011Ingenico

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5. Dailyuse________________________________________________________________ 18

5.1. iPAKeypadfunctions _________________________________________________ 18

5.2. Touchscreenstylus __________________________________________________ 19

5.3. LEDDisplay _________________________________________________________ 19

5.4. Otherkeys __________________________________________________________20

5.5. Cardinsertion _______________________________________________________ 21

5.5.1. Readingamagneticcard ________________________________________________________21

5.5.2. Readingasmartcard ___________________________________________________________ 21

5.5.3. ReadingContactlessCard ______________________________________________________ 22

5.5.4. ReadingContactlessPaymentcard_______________________________________________ 22

5.6. ProductSetup _______________________________________________________ 23

5.6.1. Loginsequence _______________________________________________________________ 23

5.6.2. MainSystem _________________________________________________________________ 24

5.7. Networking _________________________________________________________ 25

5.7.1. Wirelessnetwork _____________________________________________________________ 25

5.7.1.1. Bluetooth ________________________________________________________________ 25

5.7.1.2. Wi‐Fi_____________________________________________________________________ 26

5.7.1.3. GPRSconnection __________________________________________________________ 27

5.7.2. Ethernet_____________________________________________________________________ 28

5.7.3. Phone ______________________________________________________________________ 29

5.7.4. Factory Reset ________________________________________________________________ 32

5.7.5. Language____________________________________________________________________ 33

5.7.6. SystemInfo __________________________________________________________________ 33

5.7.7. DateTimeSetting _____________________________________________________________ 34

5.7.8. BarcodeReader_______________________________________________________________ 34

5.7.9. Hotkey ______________________________________________________________________ 37

5.8. Powermodes(connectedandmobile) ___________________________________ 37

5.8.1. Chargingthebattery___________________________________________________________ 37

5.8.2. Normalmode ________________________________________________________________ 37

5.8.3. Standbymode________________________________________________________________ 37

5.8.4. ReducedPowermodes_________________________________________________________ 38

5.8.5. Deepsleep___________________________________________________________________ 38

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IPA280–Userguide  •4/52   Copyright©2011Ingenico

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Maintenance ____________________________________________________________39

6.1. Paperroll ___________________________________________________________39

6.2. Cleaningoftheterminal _______________________________________________39

6.3. Transportandstorage ________________________________________________40

6.4. Troubleshooting _____________________________________________________40

6.5. Endoflife___________________________________________________________40

7. Extensionsandaccessories ________________________________________________ 41

7.1. Cradles _____________________________________________________________ 41

7.2. Holster _____________________________________________________________42

7.3. Pistol ______________________________________________________________43

8. Eulaterms ______________________________________________________________44

AdditionaltermsCE ______________________________________________________46

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

1. Introduction

ThankyouforchoosingapaymentterminalIngenico.

We recommend to read carefully this user guide : It provides the necessary information

aboutsafetyprecautions,unpacking,installation,andmaintenanceofyourterminal.



WARRANTY/SECURITY

Tobenefit fromthe guarantee‐relatedproduct, andtorespect thesecurity, weaskyou to

use only accessories delivered in box with the product, or original Ingenico accessories,

entrustingmaintenanceoperationsonlytoanauthorizedperson.



Failuretocomplywiththeseinstructionswillvoidthemanufacturer’sresponsibility.

TheIPA‐280terminalconceptis:



ThissymbolindicatesanimportantWarning.

Thissymbolindicatesapieceofadvice.

PDAModule



SPMModule

(

Securit

Pa

mentModule

)

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IPA280–Userguide  •5/52   Copyright©2011Ingenico

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2. Unpacking



ADVICE

CarefullypreservethepackagingoftheiPA280.Itmustbere‐usedwhenevertheterminalis

shipped.

According to the model, the following items are included in the iPA280 box (including

optionalaccessories):

• TheiPA280terminal

• Thechargingunit(includingregionspecificpowerplug)

• ThePaperroll

• Thebatterypack

• Theuserguide

• SPMLockpinscrewsx2



 

PowerAdaptor

PowerPlugAdapter EUAdapter

  



Paperroll(inbag)

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IPA280–Userguide  •6/52   Copyright©2011Ingenico

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 

CardRubbercoverandchord



Userguide

Paperroll

Battery



SPMlockpinscrewsx2



Smart

Stylus



The power supply unit provided with your equipment is specially designed for Ingenico

iPA280terminals.Donotuseanyotherpowersupply.

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3. Recommendations

3.1. Security

Poweron/Powerdown

TopoweronorpowerdowntheiPA280presspoweron/offbuttonontopoftheproduct.



Electricalpowersupplynetwork

Provideanelectricaloutlet:

‐ Locatedneartheequipmentandeasilyaccessible

‐ Whichmeetsthestandardsandregulationsinthecountryofuse.

‐ TheterminaliPA280canbeconnectedtoapowerdistributionsystemoftheITtype.

3.2. Securityofyourterminal

Uponreceiptofyourterminalyoushouldcheckforsignsoftamperingoftheequipment.It

is strongly advised that these checks are performed regularly after receipt. You should

check,forexample:thatthereisnoevidenceofunusualwiresthathavebeenconnectedto

any ports on your terminal or associated equipment, or any other part of your terminal.

Such checks would provide warning of any unauthorised modifications to your terminal,

andothersuspiciousbehaviourofindividualsthathaveaccesstoyourterminal.



Youarestronglyadvisedtoensurethatprivilegedaccesstoyourterminalisonlygrantedto

staffthathavebeenindependentlyverifiedasbeingtrustworthy.



3.3. ECstandardcompliancemarking

ECstandardcompliancemarkingcertifiesthattheproductstipulatedbelow:iPA280.



• complies with the basic requirements of European Directive 1999/5/CE, known as the

«R&TTE Directive» concerning Radio Frequency equipment and telecommunications

terminalswithrespectto:

– Healthandsafetyprotectionoftheuserandallotherpersons

– EMCprotection



• conformstothefollowingharmonizedstandards:

– IEC/EN 60950‐1 : Electrical safety of data processing equipment including electrical

officeequipment.IssueDEC2001

– EN55022:Dataprocessingequipment–Radioelectricdisturbancecharacteristics‐

Limitsandmeasurementmethods.Issue1998/A1‐2000/A2‐2003

– EN 55024: Data processing equipment – Immunity characteristics‐Limits and

measurementmethods.Issue1998+A1‐2001+A2‐2003



• complieswiththefollowingspecification:

– EN301511:Harmonizedstandformobile

– EN300328:(BT+Wi‐Fi)ElectromagneticcompatibilityandRadioSpectrum

– EN300330:NFCElectromagneticcompatibilityandRadioSpectrum

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3.4. FCC&ICcompliance

FCC&IChasaspecificnaming.

ThereferencesusesforFCC&ICcertificationsare:

• IC:2586D‐IPA280

• FCCID:XKBIPA280

3.4.1. FCCStatement

FederalCommunicationsCommission(FCC)Statement

15.21

You are cautioned that changes or modifications not expressly approved by the part

responsibleforcompliancecouldvoidtheuser’sauthoritytooperatetheequipment.



15.105(b)

This equipment has been tested and found to comply with the limits for a Class B digital

device,pursuanttopart15oftheFCCrules.Theselimitsaredesignedtoprovidereasonable

protection against harmful interference in a residential installation. This equipment

generates, uses and can radiate radio frequency energy and, if not installed and used in

accordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.

However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.If

thisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcan

be determined by turning the equipment off and on, the user is encouraged to try to

correcttheinterferencebyoneormoreofthefollowingmeasures:



‐Reorientorrelocatethereceivingantenna.

‐Increasetheseparationbetweentheequipmentandreceiver.

‐Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiver

isconnected.

‐Consultthedealeroranexperiencedradio/TVtechnicianforhelp.



ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwo

conditions:

1)Thisdevicemaynotcauseharmfulinterferenceand

2)Thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycause

undesiredoperationofthedevice.



3.4.2. RFRadiationExposureStatement

For body worn operation, this device has been tested and meets RF exposure guidelines

when used with an accessory that contains no metal and that positions the device a

minimum of 1.5 cm from the body. Use of other accessories may not ensure compliance

withRFexposureguidelines.



Annex

Suggestedtextforthenoticeindicatingcompliancewiththisstandard:

ThisClass[B]digitalapparatuscomplieswithCanadianICES‐003.





3.4.3. FCCHearing‐AidCompatibility(HAC)RegulationsforWirelessDevices

OnJuly10,00,theU.S.FederalCommunicationsCommission(FCC)ReportandOrderinWT

Docket 01‐09 modified the exception of wireless phones under the Hearing Aid

Compatibility Act of 1988 (HAC Act)to require digital wireless phones be compatible with

hearing‐aids. The intent of the HAC Act is to ensure reasonable access to

telecommunicationsservicesforpersonswithhearingdisabilities.



Whilesomewirelessphonesareusednearsomehearingdevices(hearingaidsandcochlear

implants), users may detect a buzzing, humming, or whining noise. Some hearing devices

are more immune than others to this interference noise, and phones also vary in the

amountofinterferencetheygenerate.



The wireless telephone industry has developed a rating system for wireless phones, to

assisthearingdeviceusersfindphonesthatmaybecompatiblewiththeirhearingdevices.

Not all phones have been rated. Phones that are rated have the rating on their box or a

labellocatedonthebox.



The ratings are not guarantees. Results will vary depending on the user’s hearing device

andhearingloss.Ifyourhearingdevicehappenstobevulnerabletointerference,youmay

not be able to use a rated phone successfully. Trying out the phone with your hearing

deviceisthebestwaytoevaluateitforyourpersonalneeds.

M‐Ratings:Phones rated M3or M4 meet FCC requirements and arelikely to generate less

interferencetohearingdevicesthanphonesthatarenotlabeled.M4isthebetter/higherof

thetworatings.iPA280isratedM4.



Hearing devices may also be rated. Your hearing device manufacturer or hearing health

professional may help you find this rating. Higher ratings mean that the hearing device is

relatively immune to interference noise. The hearing aid and wireless phone rating values

arethenaddedtogether.Asumof5isconsideredacceptablefornormaluse.Asumof6is 

consideredforbetteruse.Asumof8isconsideredforbestuse.



CAUTION

The user is cautioned that any changes or modification not approved by INGENICO could

voiduser’sauthoritytooperatetheequipment.

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

3.5. Waterprotection

SAMsupportlid

TheSAMslidinglidlocatedundertheterminal(seechapter“InstallationSAM”)mustbein

placeduringnormaloperationoftheterminal.



Headphonelid

Theheadphonelidislocatedonthesideoftheterminalmustbeinplace

duringnormaloperationoftheterminal



SDCardandmicroUSBOTGlid

TheSDcardandUSBOTGlidislocatedonthesideoftheterminalmust

beinplaceduringnormaloperationoftheterminal



Cablelid



Thecablelidislocatedundertheterminal(seechapter“Installing

the iPA280”) must be in place during normal operation of the

terminal.



SPMSmartCardRubberCover

Acoverforthesmartcardconnectorentranceisattachedtothe

sideofthePDA.Itmustbeplacedontheconnectorwhenthesmart

card reader is not used in order to protect against unwanted liquid or

dust.

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3.6. MainCharacteristics

ThemaintechnicalcharacteristicsoftheterminalIngenicoiPA280are:

Terminal

Weight

about 590 g with paper roll, SPM and

battery

Size(withfootinmiddleposition) 190x86(75)x42(39)mm(lxwxh)

MicroSDslot 1

operatingbands

BT:2402‐2480MHz

WLAN:2412‐2462MHzforUSused

2412‐2472MHzforEUused

WWAN:900/1800MHzforEUused

850/1900MHzforUSused

SPMpart

Weight 160g

Dimensions 140x86x20mm(lxwxh)

Cablelength

Powerblo ck cable approx1,3m

Display

Type GraphicalTFTcolor

Displayarea(activezone) 3.5”

Numberofpixels 480x640

Technology Transflective

Backlight LED

Brightness 180cd/m²

Contrast 1:1500

Numberofcolors 262k

Operatingconditions

Chargingtemperaturerange 0°Cto40°C

Operatingtemperaturerange‐10°Cto50°C

Maxrelativehumidity 5%to90%,notcondensing

Storageconditions

Storagetemperature‐20°C,+60°C

Maxrelativehumidity 5%to90°C







4. Installationandconnection

CAUTION:Beforetostart,makesureyouhaveremovedtheprotectivefilmbattery.



4.1. Battery



Toaccessthebatteryfollowtheinstructionsbelow:



• Open the battery compartment using the slide levers in the direction shown

1 and

followtheprocedureillustratedbyarrowsonillustration.



• Position the battery pack, making sure the battery contacts are

aligned with the contacts in the compartment, as shown in the

followingillustration.



• Placethebatterypackintothebatterybayandpressthebattery

securelyintothecompartment.



• ClosethedevicebyfittingbacktheSPM(seesection4.2)



WARNING! There is a risk of fire and burns if the battery pack is

handledimproperly.

DONOTdisassembles,crush,puncture,shortexternalcontacts,ordisposethebatterypack

infireorwater.

DO NOTattemptto openorservice the batterypack. Disposeof used batteries according

tolocalrecyclingguidelinesinyourarea.

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Abackupbatterycellisembeddedintoyourdevicetopreventdatalossduringexchangeof

theremovablebatterypack.



4.2. InstallingtheSPMpartontheiPA280terminal

TheUSBconnectionislocatedontherearoftheterminal.



USB



TheindicationsbelowshowyouhowtoconnecttheSPMparttotheiPA280terminal.



• Insert the SPM part to connect the USB connector, then slide down, then lock it

using the two side levers. User can secure the SPM assembly using two standard

screws(size:M1.6xL3deliveredwiththeunit)asindicatedinthepicture.

• Thescrewspreventtooeasyaccesstothebattery,SIMandSAMs.Atoolhastobe

usedtoremovetheSPMinthatcase.





SPM lock



screwhole







• TheSPMisnowconnectedtotheiPA280

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4.3. InstallingSPMSAM

CAUTION:



Beforetostart,switchofftheterminal.



The SPM has two slots for SAM cards. They are placed in the rear of the SPM side,

(see

procedureforopening4.1)

.(Thelocationofmodulesareengravedincompartment)



Terminalslots



Cutcorne



WhenintroducingaSAMinitsslot,besuretoputthecutcornerasindicatedonmarking.

• Lifttheprotectivecaps1andintroducethemoduleinitsslottotheenduntilyouhear

aclick.

Adhesive



SAM



Cornercut



ToremoveSAM,wesuggestyoutouseapiece



ofadhesivepreviouslypastedonbothsidesof

theSAMasshownherebelow



4.4. InstallingPDASAMandSIM



The PDA side has two slots for SIM cards and two slots for  SAM cards. They are placed

insidethebatterycompartment,intherearoftheterminal

(seeproceduretoopening4.1).



• Liftthebattery,asshowninthefollowingillustration.



• Slotsofmodulearelocatedunderthebattery;insertthecard

module in its slot. Make sure you put the cut corner as

indicatedonmarking.

SIM







• Putthebatteryback(seeprocedure4.1).

SAM



SAMCards



SIMCards

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

• ThepositionofSIMandSAMslotsareindicatedinthefollowingpicture.



SIM1Slot SIM2



Slot

SAM1



SlotSAM0Slot

4.5. InstallingMicroSDMemory



• MicroSDMemoryslotislocatedattherightsideoftheterminal.



• InsertcompletelythemicroSDmemorycardintheslot.



Becarefuloftheinsertiondirection.Seetheillustrationbelow



• ToremovetheMicroSDMemoryCard,pushonitwithyournailsorstylus.



MicroSDMemoryslot

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4.6. Installingpaperroll

CAUTION:Useonlypaperapprovedbythemanufacturer(widthdiameter57mm).Useof

unsuitable paper is likely to damage the printer of your terminal (see characteristics in

“Maintenance chapter 5.5.4”). When opening, closing and installing the paper inside the

slot,theusershouldbecarefulofthemetalcuttingedge.



• Open the paper compartment by lifting the cover on the front face and pull the

covertotherearoftheterminal.



Cover



ATTENTION

Donotforcethecoveragainststopedge.



• Insertthepaperrollinthecompartment.



MakesurethatGPRSantennaislocatedinitsprotectivefilm.



• Unrollthe paperoutofthecompartmentandhold itin

bottompositionasillustrated.



• Maintainthepaperandclosethecover.



• Pressinthemiddleofthecovertocloseit.



Correctposition







4.7. Connections

• EstablishingDevice‐PCConnection



o InstallingMicrosoftActiveSync



Inordertoexchangedata between yourcomputerandiPA280, MicrosoftActiveSync

must be installed on your computer. Use the data and power cable that comes with

yourdevicetoconnectthedevicetoyourcomputer.

NOTE: If you have a previous version of the Microsoft ActiveSync installed in your

computer,uninstallitfirstbeforeinstallingthelatestversionofMicrosoftActiveSync.



o ConnectingtheDevicetoYourComputer

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

1.After ActiveSync has been installed, connect the plug of data and charge cable to

theuniversalconnectoratthebottomofyourdevice.



2.PlugtheotherendoftheUSBchargingcableintoaUSBportonyourcomputer.



3.Turnthedeviceon.



4.ActiveSync starts automatically and configure the USB port to work with the

iPA280.TheNewPartnershipsetupwizardwillautomaticallystart.

NOTE: If ActiveSync does not start automatically, click Start Programs Microsoft

ActiveSync.



If a message appears indicating that it is unable to detect a connection, click the

Cancelbuttonandmanuallyconfigurethecommunicationsettings.



4.8. Positioningtheterminal

Place the terminal away from any heat source and protected from dust, vibrations and

electromagneticradiations(awayfromvideoterminals,PC,anti‐shopliftingbarriers...).



5. Dailyuse

5.1. iPAKeyp adfunctions

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

1 NAVIGATIONkeysinthemenus 

2 FUNCTIONkeysF

3 CANCELkey(red)

4 CLEARkey(yellow)

5 VALIDATIONkey(green)



Thebuttoncanwakeupthedeviceduringsuspendmode

5 Functionskey(4):Thesekeycanbesetonmainsystem,

butcannotbelaunchedfrommainsystem

6 Alphanumerickey(12)



PressandHold:endsthedataconnection

Press(whileacalliscomingin):Ignorethecall

PressandHold(whenonacall):goestospeakerphone

• End(red):

Press(wheninacall):endsacall

Press(whileacalliscomingin):Answerthecall

1 Softkey:

• LeftSoftkey:Correspondingtoleftmenu

• RightSoftkey:Correspondingtorightmenu

• CenterSoftkey:Applicationspecified

2 Programmablekey

3 Navigationkey:

• 4Navigationdirections

• 1Select(center)/OK

4 Send/End:

• Send(green):

SelectPress:opensthephonedialerapplication





5.2.  Touchscreenstylus

• Removethestylusfromitsholder.

Stylus



• Holdthestylusasyouholdapencil.



• To make a choice from a menu, lightly tap the tip of the

stylusonthatchoice.



5.3. LEDDisplay

BehaviourofLEDonPDAside



2 LEDs for communications, batteries and SPM



LeftLED RightLED

Charging RED

Charged  GREEN

Battery



Low  RED‐Flash(*)

Systempower<15%:

0.3son/1.7soff

Printerpowerlow:

0.3son/0.55soff

Printerpowercutoff:

0.3son/0.3soff

BlueTooth BLUE–Flash

On0.5s/Off5s



WiFi BLUE–Flash

On0.5s/Off5s



Communication



GSMGPRS GREEN–Flash(*)

On2s

SPM PoweredON YELLOW

(*)IfSIMinsertedanddeviceregistered,onlyGSMGPRSinformationavailable



Thelow batteryled has ahigherpriority thangreen.In caseoflowbattery, onlyred ledis

flashed



9000002522R1100003/1102Allrightsreserved



5.4. Otherkeys

ON/OFF



ON/OFFKey



• PressandHold:turnsthedeviceoff.Touchpanelisnotabletowake‐upthedevice.

• PressandHoldwhenthedeviceisinOFFmode:turnsthedeviceonwithbehavior

similartosoftreset.

• ShortPress:suspend/resumeofthedevice.



Volume



VolumeKey

• Whenphonecallisactive,presstoincreaseordecreasethephonevolume.

• Whenphonecallisnotactive,presstoincreaseordecreasethePDAvolume.



Reset



9000002522R1100003/1102Allrightsreserved



ResetKey



• Youmayhavetoperformaresetifthedevicefreezes(i.e.,devicenolonger

respondstothebuttonsortappingonthescreen).

• Asoftresetallowsyour devicetogetafreshstart,similartorebootingacomputer.

Thiswillrestartyourdevice.Allrecordsandentriesareretainedafterasoftreset.

Unsaveddatainopenprogramsmaybelostinsomecases.

• Lightlypressthetipofthestylustotheresetbuttonlocatedontherearofthe

device.



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Ingenico iPA280 User manual

Brand: Ingenico

Model: iPA280

Category: Handheld mobile computers

Type: User manual

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Ingenico iPA280 User manual

Ingenico iPA280 User manual

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