Sierra Wireless AirCard 310U Quick Start Installation Manual

Sierra Wireless
Brand
Sierra Wireless
Model
AirCard 310U
Type
Quick Start Installation Manual











01 
02 

03 

04 
  The3GWatcherManagement
  Program
  Troubleshooting
  FrequentlyAskedQuestions
  RemovingtheAirCard
®
310U
05 

  Interference
  MedicalAdvice
  Areawithinammables
  andexplosives
  TrafcSecurity
  Safetyofchildren
  EnvironmentProtection
  WEEECompliance
  CareandMaintenance
  EmergencyCall
  SpecicAbsorptionRate
  (SAR)
  BodyWornOperation
  RegulatoryInformation


TheOptusMobileBroadbandAirCard
®
310U
USBModemhasbeencustomisedforbusiness
customers.Toensurethetroublefreeinstallation
ofyournewmodem,pleasefollowtheinstructions
inthisQuickStartGuide.





Werecommendyoureadthemanualbeforeusingthe
AirCard310U.
YoumustreadtheImportantSafetyInformationin
Section05.








1xAirCard310U
1xConnectionManagerInstallationMiniCD
ThisQuickStartGuide
1xUSBextensioncable
1xLaptopclip
1xLanyard
1xExternalantenna
YoucanpurchasethefollowingaccessoryforyourUSB
modem:
microSD™card—forexternaldatastorage
(soldseparately)
YoucanuseyourUSBmodemwiththefollowingoperating
systems:
Windows
®
7,WindowsVista
®
,Windows
®
XP
Windows32&64‑biteditionsaresupported
MacOS
®
X10.4.11andhigher


➊

➋
HoldstheUSIM/SIMcard.
➌
HoldsthemicroSDcard
(soldseparately).
➍
Indicatesthestatusofthe
AirCard310U.

 OFF:oneofthefollowing
states:
‑ Themodemisnotinserted
inthecomputer.
‑ Thecomputerisofforin
“suspendandresume”
mode.
‑ Themodemradiohasbeen
turnedoffusing3G
Watcheroranother
connectionclient.
 SolidBlue:Thepoweris
on,themodemisworking.
 BlinkingBlue:The
rmwareisbeingupdated.
Donotremovethemodem
fromthecomputer.




➊
➍
➎
➋
➌


 BlinkingAmber:The
modemissearchingfor
service(initialising).
 SolidAmber:Modemerror
—eitherthemodemis
havingaproblem
initialising(searchingfor
service)orisofine
becauseofafailure.
➍
(continued)
Indicatesthestatusofthe
AirCard310U.

 OFF:Themodemisunable
todetect2Gor3Gservice.
 BlinkingAmber:The
modemhasdetectedthe
Optus2Gnetwork(GPRS)
andisreadytoconnect.
 SolidAmber:Themodem
isconnectedtotheOptus
2Gnetworkandisableto
sendandreceivedata.
 BlinkingBlue:Themodem
hasdetectedanOptus3G
network(UMTS,HSPA)and
isreadytoconnect.
 SolidBlue:Themodemis
connectedtotheOptus3G
networkandcansendand
receivedata.
➎
Enablestheattachmentofan
externalantenna(supplied).
 Connecttheexternal
antennatotheAirCard
310Uonlyifattemptingto
connectinalowsignal
strengtharea.
Performancemaybe
improvedbyconnecting
theexternalantenna
suppliedtotheAirCard
310Umodem.
TheAirCard310Uisatri‑band
2100/1900/900MHznetwork‑capable
deviceandiscertiedforuseonthe
OptusDualBandNetwork.TheOptus
DualBandNetwork,referstoour
2100MHz/900MHzNetwork.Wireless
devicesthatsupportthe2100MHzand
900MHzbandscanprovideaccessto
Optus3GservicesintheOptusdual
bandcoveragearea.Forfullcoverage
information,gotowww.optus.com.au/
coverage.





StandardUSBinterface
Windows
®
7,WindowsVista
®
,Windows
®
XP
Windows32&64‑biteditionsaresupported
MacOS
®
X10.4.11andhigher
ThehardwareofyourPCmustmeetorexceedthe
recommendedsystemrequirementsfortheinstalled
versionofOS
Displayresolution:800×600orabove

microSDcardisanoptionalaccessory.Thecardisnot
providedandmustbepurchasedseparately.
DonotremovetheUSIM/SIMcardandthemicroSD
whentheyarebeingused.Removingthecardsduring
anoperationmaydamagethecardsaswellasthe
device,anddatastoredonthecardsmaybecorrupted.







TheAirCard310UmodemsuppliedhasTRU‑Installdisabled.The
followingstepsshouldbefollowedtoset‑uptheAirCard310U3G
WatcherManagementProgram.Ifanoldversionofthe3GWatcher
ManagementProgramisinstalleditshouldberemovedpriortothe
installationofnewsoftware.


1. Tocommencethe3GWatcherconnectionmanagersoftware
 installationprocess,inserttheminiCDintheCD‑ROMdrive*,
 opentheminiCDanddouble‑clicktheinstallerpackage.
 Oncetheinstallationiscomplete,restartyourcomputerwhen
 prompted.



*:DonotinserttheminiCDifyourcomputerhasa
slot‑loadingCDdrive(suchasaMacBook).UsetheminiCDonlyifyou
haveatray‑loadingCDdrive.Ifyourcomputerhasaslot‑loadingCD
drive,pleasedownloadthe“3GWatcher”managementprogramfrom
theSierraWirelesssupportwebpage(www.sierrawireless.com/
support/.UndertheCarriersdrop‑downmenuonthispage,select
“Optus”).
2. RemovethecapfromtheendofthemodemandinserttheSIMcard
 asshownintheillustration.
3. InsertthemodemintotheUSBslot.


4. 3GWatcherlaunchesafteryouinsertthemodem.Themodem
 beginssearchingforanetwork.Whenthemodemndsanetwork,
 theConnectbuttoninWatcherbecomesavailable.
5. ClicktoconnecttotheOptusDualBandNetwork.

ToconnecttotheOptusDualBandNetworkusingWindows7Mobile
Broadband:
1. Rightclickthesignalstrengthiconinthesystemtray.TheMobile
 Broadbandconnectionwindowopens.
2.ClickandselecttheOptusDualBandNetwork.
FeaturessuchasSMSareonlyavailablebyusingWatcher.
 *ThisproducthaspassedMicrosoft‑designedtestsforahigh
 standardofperformance,reliability,andcompatibilitywith
 Windows7.
TodisconnecttotheOptusDualBandNetworkusingWindows7
MobileBroadband:
1. Rightclickthesignalstrengthiconinthesystemtray.
2.Click

1. Afterinstallingthesoftwareandrestartingyourcomputer,insert
 themodem.
2. Goto.The“New
 portdetected”windowopensontopoftheNetworkwindow.
3.Click.
4.Clickandthenclosethewindow.



1. Afterinstallingthesoftwareandrestartingyourcomputer,insert
 themodem.
2.Whenyourcomputerdetectsthemodem,themessage“New
 networkinterfaceshavebeendetected”appears.
3. Clickthe...button.
4. IntheNetworkwindow,click.
Youwillneedtocongurethecorrectprole.In,clickthe
tab,thenselectyoursubscriptiontypefromthe
list.SelecttheDefaultProlethatmatchesyourOptusMobile
Broadbandsubscription.Click.Themodemisreadytouse.

Foradditionalinformationaboutyourmodem,refertotheUser
Guide.You’llnditin>>
.
ToaccesstheHelpsysteminWatcher,select>
.
Oncethesoftwareissuccessfullyinstalled,theUserGuideis
availablefromtheStartmenu:
ForWindowsXP:>>.
ForWindowsVistaorWindows7:>>
.





Yes,WatcherisbackwardscompatiblewithallSierraWirelessUSB
andExpressCardmodems.
Itisnotcompatiblewithnon‑SierraWirelessproducts.Youcanset3G
Watchertoautomaticallycheckforupdates.Formoreinformation,
seethe3GWatcherHelp(select>).

Iftheorientationofyourcomputer’sUSBslotorthethicknessofyour
computeraresuchthatpressureisappliedtotheendorsideofthe
modem,youmaydamagethemodemoryourcomputer.Insuchcases,
donotinsertthemodemdirectlyintoyourcomputer’sUSBslot.Use
theUSBextensioncableinstead.

Inlowsignalstrengthareasperformancemaybeimprovedby
connectingtheexternalantennasuppliedtotheAirCard310Umodem.
Onlyconnecttheexternalantennasuppliedifconnectinginlowsignal
strengthareas.

BeforeremovingtheAirCard310U,exitthe3GWatcher.
1. Double‑clickinthesystemtray.TheUnplugorEject
 Hardwareinterfaceisdisplayed.
2. SelectthehardwarerelatedtotheAirCard310Uandclick
.
3. Whentheprompt“”is
 displayed,removetheAirCard310U.






Donotuseyourwireless
deviceifusingthedeviceis
prohibitedorwhenitmay
causedangerorinterference
withelectricdevices.

Onlyuseyourwireless
deviceinaccordancewith
therulesandregulations
setforthbyhospitalsand
healthcarefacilities.
Somewirelessdevices
mayaffectthe
performanceofhearing
aids.Forsuchproblems,
consultyourservice
provider.
Ifyouareusingan
electronicmedical
device,consultthedoctor
ordevicemanufacturerto
conrmwhetherthe
radiowaveaffectsthe
operationofthis
device.


Topreventexplosionsand
resinareasthatarestored
withinammableand
explosivedevices,donotuse
yourwirelessdeviceand
observetherules.

 
Areasstoredwith
inammablesandexplosives
includebutarenotlimitedto
thefollowing:
Petrolstation.
Fueldepot,(suchasthe
bunkbelowthedeckofa
ship).
Container/Vehiclefor
storingortransporting
fuelsorchemical
products.
Areawheretheair
containschemical
substancesandparticles,
(suchasgranule,dust,or
metalpowder).
Areaindicatedwiththe
“Explosives”sign.
Areaindicatedwiththe
“Poweroffbi‑direction
wirelessequipment”sign.
Areawhereyouare
generallysuggested
tostoptheengineofa
vehicle.

Observelocallawsand
regulationswhileusing
thewirelessdevice.To
preventaccidents,donot
useyourwirelessdevice
whiledriving.
RFsignalsmayaffect
electronicsystemsof
motorvehicles.Formore
information,consultthe
vehiclemanufacturer.
Inamotorvehicle,donot
placethewirelessdevice
intheairbagdeployment
area.Thewirelessdevice
mayhurtyouowingtothe
strongforcewhentheair
baginates.
Observetherulesand
regulationsofairline
companies.When
boarding,switchoffyour
wirelessdevice.The
radiosignalofthe
wirelessdevicemay


interferewiththeplane
controlsignals.

Donotallowchildrentouse
thewirelessdevicewithout
guidance.Smallandsharp
componentsofthewireless
devicemaycausedangerto
childrenorcausesuffocation
ifchildrenswallowthe
components.


Observethelocal
regulationsregardingthe
disposalofyourpackaging
materials,usedwireless
deviceandaccessories,and
promotetheirrecycling.

Thewirelessdevicecomplies
withtheessential
requirementsandother
relevantprovisionsofthe
WasteElectricaland
ElectronicEquipment
Directive2002/96/EC(WEEE
Directive).


Itisnormalforyourwireless
devicetoheatwhenyouuse
orchargeit.Tomaintainyour
wirelessdevice:
Useyourwirelessdevice
andaccessorieswithcare
andinaclean
environment.Keepthe
wirelessdevicefromre
oralitcigarette.
Protectyourwireless
deviceandaccessories
fromwaterandvaporand
keepthemdry.
Donotdrop,throworbend
yourwirelessdevice.
Cleanyourwireless
devicewithasoft,


antistaticcloth.Donot
useanychemicalagents
(suchasalcoholand
benzene),chemical
detergent,orpowder.
Donotleaveyourwireless
deviceandaccessoriesin
aplacewitha
considerablyloworhigh
temperature.
Useonlyaccessoriesof
thewirelessdevice
approvedbythe
manufacture.
Contacttheauthorised
servicecenterforany
abnormityofthewireless
deviceoraccessories.
Ifdismantled,the
wirelessdeviceand
accessoriesarenot
coveredbythewarranty.

Thiswirelessdevice
functionsthroughreceiving
andtransmittingradio
signals.Therefore,the
connectioncannotbe
guaranteedinallconditions.
Inanemergency,youshould
notrelysolelyonthe
wirelessdeviceforessential
communications.


Yourwirelessdeviceisa
radiotransmitterand
receiver.Itisdesignednotto
exceedthelimitsfor
exposuretoradiowaves
recommendedby
internationalguidelines.
Theseguidelineswere
developedbythe
independentscientic
organisationICNIRPand
includesafetymargins


designedtoassurethe
protectionofallpersons,
regardlessofageandhealth.

Importantsafetyinformation
regardingradiofrequency
radiation(RF)exposure.
Toensurecompliancewith
RFexposureguidelinesthe
devicemustbeusedwitha
minimumof1.5cm
separationfromthebody.
Failuretoobservethese
instructionscouldresultin
yourRFexposureexceeding
therelevantguidelinelimits.


Thefollowingapprovalsand
noticesapplyinspecic
regionsasnoted.

Thewirelessdeviceis
approvedforusageinthe
memberstatesoftheEU.The
wirelessdeviceisin
compliancewiththe
essentialrequirementsand
otherrelevantprovisionsof
theRadioand
Telecommunications
TerminalEquipmentDirective
1999/5/EC(R&TTEDirective).

Thisdevicecomplieswiththe
applicableAustralian
CommunicationsandMedia
Authority(ACMA)regulations
andisafxedwiththeA‑tick
mark.

 


OptusMobileBroadbandAirCard310UUSBModemispartofa
rangeofintegratedbusinesssolutionsprovidedbyOptus.
AsacorporateadministratoryoucancontactOptuson
orif
youhaveanyquestionsonOptusMobileBroadband.
IfyourstaffhavehandsetrelatedquestionsaboutOptus
MobileBroadbandtheyshouldcallforassistance.
TheAirCard
®
isa(registered)trademarkofSierraWireless,
Inc.Othertrademarksarethepropertyoftherespective
owners.©2010SierraWireless.

SingTelOptusPtyLimitedABN90052833208tradingasOptusCommunications,
1LyonparkRoad,MacquarieParkNSW2113,Australia.Optus,theOptuslogo,
OptusEvolveand‘yes’aretrademarksofSingTelOptusPtyLimited.Optus
Communications’servicesareprovidedbyOptusNetworksPtyLimited
ABN92008570330andOptusMobilePtyLimitedABN65054365696.


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Sierra Wireless AirCard 310U Quick Start Installation Manual

Sierra Wireless
Brand
Sierra Wireless
Model
AirCard 310U
Type
Quick Start Installation Manual
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