USB 598 Modem with
User Guide (Mac)
2131141
Rev 1.0
USB 598 modem - User Guide
2 2131141
Important Notice Duetothenatureofwirelesscommunications,transmission
andreceptionofdatacanneverbeguaranteed.Datamaybe
delayed,corrupted(i.e.,haveerrors)orbetotallylost.
Althoughsignificantdelaysorlossesofdataarerarewhen
wirelessdevicessuchastheSierraWirelessmodemareusedin
anormal
mannerwithawell‐constructednetwork,theSierra
Wirelessmodemshouldnotbeusedinsituationswherefailure
totransmitorreceivedatacouldresultindamageofanykind
totheuseroranyotherparty,includingbutnotlimitedto
personalinjury,death,orlossofproperty.Sierra
Wireless
acceptsnoresponsibilityfordamagesofanykindresulting
fromdelaysorerrorsindatatransmittedorreceivedusingthe
SierraWirelessmodem,orforfailureoftheSierraWireless
modemtotransmitorreceivesuchdata.
Safety and Hazards DonotoperatetheSierraWirelessmodem:
• Inareaswhereblastingisinprogress
• Whereexplosiveatmospheresmaybepresent
• Nearmedicalequipment
• Nearlifesupportequipment,orany equipmentthatmay
besusceptibletoanyformofradiointerference.Insuch
areas,theSierraWirelessmodemMUSTBEPOWE RE D
OFF.
TheSierraWirelessmodemcantransmitsignalsthat
couldinterferewiththisequipm ent.
DonotoperatetheSierraWirelessmodeminanyaircraft,
whethertheaircraftisonthegroundorinflight.Inaircraft,the
SierraWirelessmodemMUSTBEPOWEREDOFF.When
operating,theSierraWirelessmodemcantransmit
signalsthat
couldinterferewithvariousonboardsystems.
Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. The Sierra Wireless
modem may be used at this time.
Thedriveroroperatorofanyvehicleshouldnotoperatethe
SierraWirelessmodemwhileincontrolofavehicle.Doingso
willdetractfromthedriveroroperatorʹscontrolandoperation
ofthatvehicle.Insomestatesandprovinces,operatingsuch
communicationsdeviceswhileincontrolofavehicle
isan
offence.
Preface
Document 2131141. Rev 1.0 Feb.09 3
Limitation of
Liability
Theinformationinthismanualissubjecttochangewithout
noticeanddoesnotrepresentacommitmentonthepartof
SierraWireless.SIERRAWIRELESSANDITSAFFILIATES
SPECIFICALLYDISCLAIMLIABILIT YFORANYANDALL
DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,
CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES
INCLUDING,BUTNOTLIMITEDTO,LOSS
OFPROFITSOR
REVENUEORANTICIPATEDPROFITSORREVENUE
ARISINGOUTOFTHEUSEORINABILITYTOUSEANY
SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS
AND/ORITSAFFILIATESHASBEENADVISEDOFTHE
POSSIBILITYOFSUCHDAMAGESORTHEYARE
FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.
Notwithstandingthe
foregoing,innoeventshallSierra
Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor
inconnectionwiththeSierraWirelessproduct,regardlessof
thenumberofevents,occurrences,orclaimsgivingriseto
liability,beinexcessofthepricepaidbythe purchaserforthe
SierraWirelessproduct.
Patents Portionsofthisproductmaybe coveredbysomeorallofthe
followingUSpatents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,234
5,890,057 5,929,815 6,169,884 6,191,741 6,199,168
6,339,405 6,359,591 6,400,336 6,516,204 6,561,851
6,643,501 6,653,979 6,697,030 6,785,830 6,845,249
6,847,830 6,876,697 6,879,585 6,886,049 6,968,171
6,985,757 7,023,878, 7,053,843 7,106,569 7,145,267
7,200,512 7,287,162 7,295,171 D442,170 D459,303
D559,256 D560,911
andotherpatentspending.
Thisproductincludestechnologylicensedfrom
QUALCOMM
®
3G.
ManufacturedorsoldbySierraWirelessInc.oritsLicensees
underoneormorepatentslicensedfromInterDigitalGroup.
Copyright ©2009SierraWireless.Allrightsreserved.
USB 598 modem - User Guide
4 2131141
Trademarks AirCardand“HeartoftheWirelessMachine”areregistered
trademarksofSierraWireless.WatcherisatrademarkofSierra
Wireless,registeredintheEuropeanCommunity.
SierraWireless,theSierraWirelesslogo,TRU‐Install,
TRU‐Locate,andtheredwavedesignaretrademarksofSierra
Wireless.
MacOSisatradem ark ofApple
Inc.,registeredintheU.S.and
othercountries.
QUALCOMM
®
isaregisteredtrademarkofQUALCOMM
Incorporated.gpsOneisatrademarkofQUALCOMM
Incorporated.
InstallShield
®
isaregisteredtrademarkofMacrovisionCorpo‐
rationintheUnitedStatesofAmericaand/orothercountries.
Othertrademarksarethepropertyoftherespectiveowners.
Contact
Information
Additional
information and
updates
Forup‐to‐dateproductdescriptions,documentation,appli‐
cationnotes,firmwareupgrades,troubleshootingtips,and
pressreleases,visit
www.sierrawireless.com.
Sales Desk: Phone: 1-604-232-1488
Hours: 8:00
AM to 5:00 PM Pacific Time
E-mail: [email protected]
Post: Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: 1-604-231-1109
Web: www.sierrawireless.com
Document 2131141. Rev 1.0 Feb.09 5
Table of Contents
Introducing the USB 598 modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Wireless modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
TRU-Locate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
CDMA 3G services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Additional features of the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
System components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Your host computing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
The USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
The modem drivers and enabling software . . . . . . . . . . . . . . . . . . . . . . . . 13
CDMA service provider account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
The CDMA wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Care and maintenance of your modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
The USB 598 software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Account activation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing the modem and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Removing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using the USB extension cable and laptop clip. . . . . . . . . . . . . . . . . . . . . . . . 19
Using a microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Inserting the microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Removing the microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
USB 598 modem - User Guide
6 2131141
Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Account configuration procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Activating on a Mac computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Activation Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Watcher Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Starting and closing Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Watcher window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connection states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
No device detected / Searching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Not activated / <Carrier name>. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Activating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Updating User Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Carrier name only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Call Dormant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Device is Locked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Device is powered OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Determining the type of coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Watcher menu options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Connecting to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Viewing the amount of data transferred . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Ending a connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Determining whether you have new SMS messages . . . . . . . . . . . . . . . . 32
Displaying the SMS window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Creating and sending an SMS message . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Replying to or forwarding an SMS message . . . . . . . . . . . . . . . . . . . . . . . 33
Deleting SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
GPS (Location-based services) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Displaying GPS information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Viewing a map of your location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Displaying your phone number and ESN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Contents
Document 2131141. Rev 1.0 Feb.09 7
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Initial lock code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Warning regarding the lock code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
When the modem is locked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Locking the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Unlocking the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Powering the modem off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Troubleshooting GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Uninstalling the Watcher software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 40
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Important safety/compliance information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
USB 598 modem - User Guide
8 2131141
Document 2131141. Rev 1.0 Feb.09 9
1
1: Introducing the USB 598 modem
• Welcome
• Feature summary
• Package contents
• System components
• Care and maintenance
of your modem
Note: This document applies to you, only if your wireless device is the
USB 598 modem from Sierra Wireless.
Welcome
TheSierraWirelessUSB598modemisadual‐bandwireless
USBmodemforcellularandPCSnetworks,andtheGPS
frequencyband.Themodemenhancesthefunctionalityof
yourmobilecomputingde vicebyadding2‐waymessaging
andhigh‐speedmobiledatainextendedareas,comparedto
wirelesslocalarea
networks.
Thismodemallowsyoutodothefollowing(subjecttofeature
availability),withoutusingawirelinephoneornetwork:
• ConnecttotheInternet,VPNandcorporatenetworks
• SendandreceiveSMSmessages
• Uselocation‐basedservices
• Conductvideo‐conferencing
• Accessstreaming,real‐timemedia
• Playgamesonline
Note: You can view this guide online or print it to keep on hand. If
you're viewing it online, simply click a topic in the Table of Contents, or
a page number in the Index, or any page reference or section
reference. (Most text that is blue is a clickable link.) The PDF
automatically displays the appropriate page.
Feature summary
TheUSBmodemisdesignedtoprovideawiderangeof
capabilitiesusingCDMAnetworktechnology.Implemen‐
tationofthesefeaturesdependsontheparticularservice
providerandaccountfeaturesyouhavechosen.
USB 598 modem - User Guide
10 2131141
Somefeaturesdescribedinthismanualmaynotbesupported
byyourserviceproviderormaynotbeavailablewithyour
networkaccount.Fordetailsoftheservicesandaccounts
available,contactyourserviceprovider.
Wireless modem
Oncethemodemisinstalledandconfigured,youcanuseitto
connecttotheCDMAnetwork.Youjustinsertthemodem,
startWatcherandallowittoauthenticateyouraccountonthe
network,thenlaunchyourInternetbrowser—you’reonline!
TRU-Install
TRU‐Install™isaSierraWirelessfeaturethatinstallsthe
necessarysoftwareanddriversthefirsttimeyouinsertthe
modemintoyourcomputer.AninstallationCDisnot
required.
TRU-Locate
WithTRU‐Locate™,youcanuselocation‐basedservices(GPS)
toquery,forexample,thenetworkforinformationonpointsof
interest(POI)thatarenearyourcurrentlocation,ordisplay
drivinginstructions.
Note: TRU-Locate is subject to feature availability.
YourmodemrequiresanunobstructedviewofGPSsatellites
(inthesky),and,likeanyotherGPSdevice,mightnotperform
wellwithinforestedareasorneartallbuildings.
Dependingonyouraccount,youmaybechargedforeach
positionfixorafteryouhaveperformedacertainnumberof
fixes.
Fordetails,contactyourserviceprovider.
Dependingonthemechanismthatthenetworkandyour
modemusetoobtainlocationinformation,GPSmaynotbe
supported:
• Ifyouʹreroaming
• Ifyoudonothavenetworkcoverage
• Duetootherreasons.
Ifyou’rehavingproblemsusingGPS,contactyourservice
provider.
Introducing the USB 598 modem
Document 2131141. Rev 1.0 Feb.09 11
CDMA 3G services
Themodemoperatesoveratypeofwirelessnetworkcalled
CDMA (CodeDivisionMultipleAccess).
CDMA 3Gtechnologyprovidesavarietyofconnectivity
features,dependingonyourserviceproviderandaccount:
• 1x‐EVDORev.AsupportsInternetconnectionswithdata
ratesupto3.1 Mbps(downlinkfromthenetwork)and
1.8 Mbps(uplinkto
thenetwork).Averagedataratesare
450‐800 Kbps(downlinkfromthenetwork)and
300‐400 Kbps(uplinktothenetwork).Actualspeed
dependsonthenetworkconditions.
• 1x‐EVDORev.0supportsInternetconnectionswithdata
ratesupto2.4 Mbps(downlinkfromthenetwork)and
153 Kbps(uplinktothe network).
Averagedataratesare
400‐700 Kbps(downlinkfromthenetwork)and
40‐80 Kbps(uplinktothenetwork).Actualspeeddepends
onthenetworkconditions.
• 1XsupportsInternetconnectionswithdataratesupto
153 Kbps.Actualspeeddependsonthenetworkcondi‐
tions.
Oncetheconnectionisestablished,youcanopen
yourbrowser
andconnecttoanywebsitethatisaccessiblethroughthe
Internet,oraccessotherInternetservices(suchase‐mail).
Theconnectionis“active”whendatatransmissionis
occurring.Ifdatatransmissionstopsforaperiodoftime
(determinedbythenetwork),theconnectionbecomes
dormant.
• Circuitswitched
(dial‐up)data,usingtheearlierCDMA
IS‐95specification,supportsdataconnectionstoanydial‐
inserviceatratesupto14.4 Kbps.
• QNC (QuickNetConnect)providesasimplifiedwayto
dialintoanInternetconnection(usingcircuitswitched
data)where3G(1xEV‐DOor1X)high‐speedpacket
service
isnotavailable.
• SMS (ShortMessageService)allowsyoutosendand
receiveshorttextmessagesusingthemodem.
Additional features of the modem
BeyondthefeaturesoftheCDMAnetwork,themodem
providesadditionalsoftwa refeatures:
• PINsecuritycodetoprotect yourmodemandaccount
fromunauthorizeduse.
• AwizardtoassistwithactivatingyourCDMAaccount.
USB 598 modem - User Guide
12 2131141
ThemodemhasamicroSD™slotthatcanbeused,witha
microSDcard(soldseparately),forfiletransferorstorage.For
moreinformation,see“UsingamicroSDcard”onpage 21.
Package contents
Yourpackagecontainsthefollowingitems:
• USB598modem
• QuickStartGuide
• USBextensioncable
• Laptopclip
Note: To meet FCC (regulatory) requirements, use only the supplied
USB extension cable and laptop clip; other cables and laptop clips
should not be used.
Toinstallthemodemdriversand software,youdonotneedan
installationCD.YourmodemusestheSierraWireless
TRU‐Installfeature.Thedriversandsoftwareareinstalled
whenyouinsertthemodemintoyourcomputerandgo
throughthesoftwareinstallation;aninstallationCDisnot
required.
System components
Yourmodemisjustonepartofasystemdesignedtoprovide
youwithawiderangeofcommunicationfeatures.Every
componentofthesystemisneededtoenablethesecapabilities.
Your host computing device
Yournotebookordesktopcomputerhoststhemodem
hardwareand runsthecommunicationsoftware:yourweb
browserore‐mailapplication,andWatcher—theenabling
softwareforthemodem.
Youmayalsohaveothersoftwareonyourcomputerthatcan
beusedwirelesslywiththemodem,suchas:filetransferappli‐
cations
(FTP),chatorinstantmessaging,aVPN(Virtual
PrivateNetwork)client,clientsoftwareforacorporateserver
application.
Introducing the USB 598 modem
Document 2131141. Rev 1.0 Feb.09 13
The USB modem
Themodemprovidesyourcomputerwithaconnectiontothe
CDMAwirelessnetwork.
ThemodemfitsintoaUSBslotavailableonmostnotebook
anddesktopcomputers.
EveryCDMAnetworkoperatesononeofthreeradio
frequencybands.Asadual‐bandproduct,themodem
operatesontwoofthesebands(see
page 40),providingawide
coveragearea.
The modem drivers and enabling
software
Themodemdriversandenablingsoftware(Watcher)monitor
andmanageyourwirelessconnections.
YourmodemusestheSierraWirelessTRU‐Installfeature—the
driversand softwareareinstalledwhenyouinsertthemodem
intoyourcomputer.
Thedevicedriversoftwareenablesthemodemtoworkwith
yourcomputer’soperatingsystem.
UsingtheWatcher
software,youcanmanagethemodemand
monitoryourconnections.
CDMA service provider account
CompaniesthatoperateCDMAnetworksandprovideaccess
tothesenetworksarecalledserviceproviders.Tousethe
modem,youmusthaveanaccountwithaCDMAservice
provider.
Note: You can use the Lock
Modem feature to prevent others
from using your account, should
your modem be stolen.
Eachserviceproviderhasitsownpricingoptions.Theremay
beflatrateaccounts,whichprovideyouamaximumnumber
ofminutesofnetworkusageforafixedmonthlyfee.There
maybeaccountsforwhichyouarechargedfornetworkusage
bytheminuteorbytheamountofdata
transmitted.
Youraccountmayincludeavarietyofotherservicessuchas
SMSmessagingorlocation‐basedservices.
Eachmodem hasbeenprovisionedatthefactoryforusewitha
particularserviceprovider.Thissetsthemodemtouse
particularradiochannelsandenablesservicesspecificforthat
provider.
Theprocessof
settingupyouraccountiscalledactivation.
Activationinvolvesactionbytheserviceproviderandconfigu‐
rationofthemodem.
USB 598 modem - User Guide
14 2131141
Theproceduretoconfigure(activate)yourmodemiscovered
in“Activation”onpage 23.
The CDMA wireless network
Note: More information about
CDMA networks is available on
the CDMA Development Group
web site,
www.cdg.org
.
Thisistheworldwideinfrastructureprovidingtheradio
coveragethatallowsyoutostayconnected.Madeupofradio
towersandavarietyofnetworkswitches,routers,andservers,
thenetworkisaninterconnectionofmanyserviceproviders.
Note: Most service providers
have coverage maps on their
web sites.
ThereareCDMAnetworksthatoperateinthefrequencybands
supportedbythemodemthroughoutNorthAmericaand
partsofLatinAmerica,Asia,andNewZealand.However,
eachserviceprovideroperatesanetworkthatcoversalimited
geographicalareawithintheoverallCDMAcoveragearea.
Note: The fee for service is
usually higher when you are
roaming (connecting to a
network other than the one
belonging to your service
provider).
Mostserviceprovidershave“roaming”agreementswithother
serviceproviders,sothattheycanofferserviceoutsideof the
coverageareaoftheirownnetworks.Forexample,assuming
youliveinVancouver(Canada),andtravelfrequentlyto
Seattle(UnitedStates),youcanobtainanaccountwitha
Vancouverserviceprovider
thathasaroamingagreementwith
aserviceproviderinSeattle.Youwouldthenhavelocalservice
inVancouver,androamingserviceinSeattle.
Care and maintenance of your
modem
Aswithanyelectronicdevice,themodemmustbehandled
withcaretoensurereliableoperation.Followtheseguidelines
inusingandstoringthemodem:
• ThemodemshouldfiteasilyintoyourUSBslot.Forcing
themodemintoaslotmaydamageconnectorpins.
• Wheninsertingorremovingthemodem,always
gripitby
thesidesratherthantheend.
• Protectthemodemfromliquids,dust,andexcessiveheat.
• Whennotinstalledinyourcomputer,storethemodemin
asafeplace.
Document 2131141. Rev 1.0 Feb.09 15
2
2: Getting Started
• The USB 598 software
• Account activation and
configuration
Beforeyoucan beginusingthemodem,youmust:
1. Insertthemodem,toinstalltheenablingsoftwareand
drivers.
2. Activateanaccountandconfigurethemodemtouseyour
account(unlessthemodemhasbeenpre‐activated).
Thissectionprovidesanoverviewofthisprocess.
The USB 598 software
Themodemcomeswiththefollowingsoftware:
• Watcherapplicationthatyouusetomanagethemodem
andmonitoryourconnectionsonyourcomputer
• Thedriversoftwarethatprovidestheinterfacebetween
themodemandyourMacoperatingsystem
Detailedinstructionsforinstallingthemodemanditssoftware
areprovidedin“Installation”
onpage 17.
Account activation and
configuration
Tousethemodem,youmusthaveanaccountwithaCDMA
serviceprovider.Theprocessofsettingupanaccountiscalled
activation.
Ifyoupurchasedthemodemdirectlyfromaserviceprovider,
youmayalreadyhaveanaccount;yourmodemmaybepre‐
activated.
Otherwise,runtheWatchersoftware
andtheActivation
Assistant,whichguidesyouthroughtheactivationandconfig‐
urationprocess.(Dependingonyourconfiguration,the
softwareandtheactivationproceduremaystartautomati ‐
cally.)
Configuringthemodeminvolvessettingthephonenumber
assignedbyyourserviceproviderandmayinvolveentering
othernetworkparametersandsettingssuch
asausername
andpasswordtoaccessservices.
USB 598 modem - User Guide
16 2131141
Yourserviceprovidermayneedtoknow:
• Thebillinginformationtousetocollectpaymentforyour
networkusage.
• TheESN (ElectronicSerialNumber)orMEID(Mobile
EquipmentIdentifier)assignedtoyourmodemduringthe
manufacturingprocess.(TheESNorMEIDisprintedona
labelonthemodemandcan
bedisplayedinthesoftware.)
Thisnumberisusedtohelpauthenticateyouraccount
whenyouconnectforservice.
Yourequirefromyourserviceprovider:
• Anactivationcodethatgivesyouaccesstoconfigurethe
account.
• Aphonenumberforyourmodem.
• Additionalinformationspecifictoyourserviceprovider
suchas:
·
AuserID(username)andpasswordtoauthenticateyour
networkconnection.
· ASID(SystemIDentifier)thatidentifiesyourhome
networkareaandisusedtogetherwithyourphone
numbertodetermineifyouare“home”or“roaming”.
Document 2131141. Rev 1.0 Feb.09 17
3
3: Installation
• System requirements
• Installing the modem
and software
• Removing the modem
• Using the USB
extension cable and
laptop clip
• Using a microSD card Thischapterguidesyouthroughthestepsnecessarytoinstall
themodemonanotebookordesktopcomputer.
Thebasicstepsare:
1. InsertthemodemintotheUSBslottoinstallthemodem
driversand software.
2. Ifthemodemhasnotbeenpre‐activated,activatethe
modem(asdescribedin“Activation”
onpage 23).
Beforeyoubegin theinstallationprocess,ensureyour
computermeetstherequirementsdescribedbelow.
System requirements
Themodemissupportedonnotebookanddesktopcomputers
running:
• MacOSXversion10.4.11ornewer
Toinstallthemodem,yourequireoneUSBslot.
ThemodemissupportedontheseMaccomputersrunning
MacOSXversion10.4.11ornewer:
• MacBook™
• MacBookAir™
• MacBookPro
• PowerBook
®
G4
• PowerMac
®
G5
• desktopiMac
TocheckyourversionofMacOSX,fromtheApplemenu()
choose
About This Mac.Ifyourversionisearlierthan10.4.11,
thenyoumustupgradetoversion10.4.11ornewer.Usethe
Software Updatefeature(inSystem Preferences),orcontactan
ApplereselleroranAppleretailstore,orvisit
www.apple.com/store.
USB 598 modem - User Guide
18 2131141
Installing the modem and
software
ToinstallWatcherandthemodemdrivers:
1. IfyourcomputerhasanAirPort
®
,AirPortExtreme
®
,
AirPortExpress
®
,orBluetoothadapter,turnitoff.(For
instructions,seetheuserguideofyourcomputer).
2. RemovetheprotectivecapfromtheUSBconnectorofthe
modem.
Note: Do not forcefully insert the
modem. This may damage the
connector pins.
3. GentlyinsertthemodemintotheUSBslot.Alternatively:
· YoucanattachtheUSBextensioncable(includedinyour
package)toyourcomputer’sUSBslot,connectthe
modemandlaptopcliptotheUSBextensioncable,and
thenattachthelaptopcliptothetopofyourla ptop’s
screen(see
page 19throughpage 20).
Note: If your computer’s USB slot is vertical, use the supplied USB
extension cable and laptop clip.
Do not insert the modem or the USB extension cable into a USB hub
or, if your keyboard is separate from your laptop, a USB slot on your
keyboard.
Warning: If the orientation of your computer’s USB slot or the
thickness of your computer are such that pressure is applied to the
modem’s end or side (as shown by the red circle in the drawing
below), you may damage the modem or your computer. In such
cases, do not insert the modem directly into your computer’s USB
slot; use the supplied USB extension cable and the supplied laptop
clip instead (see page 19).
4. Inthewindowthatappears,double‐clickWatcher
Installer.mpkg
.
5. Inthe“WelcometotheSierraWirelessWatcherInstaller”
window,click
Continue.
Installation
Document 2131141. Rev 1.0 Feb.09 19
6. Readtheagreementdisplayedinthe“SoftwareLicense
Agreement”window,andclick
Continue.
7. Click
Agreetoaccepttheagreementandtocontinuewith
thesoftwareinstallation.
8. Ifthe“SelectaDestination”windowisdisplayed,selecta
destinationvolumetoinstallthesoftware,andclick
Continue.
9. Inthe“StandardInstallon...”window,click
Install.
10. Ifawindowappears,promptingyoutoenteryour
password,enteryourMacpassword,andthenclick
OK.
11. Inthewindowwiththemessagethatyouwillhaveto
restartyourcomputer,click
Continue Installation.
12. Inthe“Installationcompletedsuccessfully”window,click
Restart.
13. Afteryourcomputerrestarts,configurethemodemtouse
youraccount(ifitwasnotpre‐activated),asdescribedin
“Activation”onpage 23.
Removing the modem
Toremovethemodem:
1. Endyournetworkconnection(inWatcher,click
Disconnect).
2. CloseWatcherifitisopen.
3. IfamicroSDcardisinsertedintothemodem,ensure
youʹvecompletedanyfiletransfers,andthenejectthe
drive.
4. Pullthemodemoutoftheslotbygrippingbothsidesof
themodemandpullingthemodemstraightout.
Using the USB extension cable
and laptop clip
Optionally,youcanusetheprovidedUSBextensioncableand
laptopclip.Thelaptopclipfitsontopofyourlaptopscreen
andholdsyourmodem.Thisallowsyoutouseyourmodemin
crowdedspaces.
Note: To meet FCC (regulatory) requirements, use only the supplied
USB extension cable and laptop clip; other cables and laptop clips
should not be used.
USB 598 modem - User Guide
20 2131141
ToconnecttheUSBextensioncableandlaptopclip:
1. RemovetheprotectivecapfromtheUSBconnectorofthe
modem.
2. Slidethemodemintothelaptopclip.
3. ConnecttheUSBextensioncabletothemodem.
4. InserttheotherendoftheUSBextensioncableintothe
USBslotofyourcomputer.
Whenthemodemandthecableareproperlyconnected,
theLEDindicatorislit(blue,orblinkingamber).
5. Placethelaptopclip,withthemodeminit,ontopofyour
laptopscreen,asshowninthephotobelow.
Modem
Laptop clip
USB extension cable
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