Q&A ABOUT WIRELESS LAVALIER MICROPHONE
【1 Year Warranty】
If you are not satisfied with our products, you can return or exchange them at any time. Please
purchase confidently.
【24-hour online customer service】
If you need fast and knowledgeable service, please contact us. Our professional customer service
will provide you with one-on-one assistance.
Tip: 1. Please make sure that the microphone is working properly and that the microphone
power is sufficient before each use.
2. The main function of this microphone is recording, and it cannot be connected to a speaker
for amplification.
Contact
MILOUZ
Team through amazon for any assistance!
1.
Go to product list and select
MILOUZ
SHOP.
2.
Select the ask a question button.
3.
Write and send your message. We will reply you within 24 hours.
4.
Or click the button below.
Ask a question
Frequently Questions & Answers
Q: What should I do if there is no sound in the recorded video?
A: Please confirm below 4 situations:
1. Confirm whether the connection is successful: The indicator lights of the microphone and
receiver are always on, which means the connection is successful. Only when the connection is
successful can the recording sound be started.
2.. This microphone supports Mute on (Blue light is on microphone) and Mute off (green light is on
microphone), make sure the green indicator light of microphone stays on when recording.
3. You need to unplug the receiver from the phone to hear the sound after recording is done
4. Confirm whether the phone volume is not at 0, and adjust properly.
Q: Why microphone can not connect with receiver ?
A: Please factory reset as below instructions:
1. Power on both microphone or receiver（The receiver needs to be plugged into your device）
2. Poke the reset key twice quickly by a pin on both microphone and receiver, indicator lights
flashes quickly, then they will auto pairing and indicator lights stays on.
