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User manual
Table of contents
Features 1
Camera 1
Security 1
Expandable storage 1
Night mode 1
Getting started 2
Galaxy A10e 3
Galaxy A20 4
Assemble your device 5
Charge the battery 6
Accessories 6
Start using your device 7
Use the Setup Wizard 7
Transfer data from an old device 7
Lock or unlock your device 8
Accounts 9
Set up voicemail 10
Navigation 11
i
TFN_S102DL_S205DL_EN_UM_TN_SF5_073019_FINAL
Navigation bar 16
Customize your home screen 18
Digital wellbeing 25
Flexible security 26
Multi window 29
Enter text 30
Emergency mode 33
Apps 35
Using apps 36
Uninstall or disable apps 36
Search for apps 36
Sort apps 36
Create and use folders 37
App settings 37
Samsung apps 39
Galaxy Essentials 39
Galaxy Store 39
Galaxy Wearable 39
Samsung Health 40
Table of contents
ii
Search for Settings 89
Connections 89
Wi-Fi 89
Bluetooth 91
Phone visibility 92
NFC and payment 93
Airplane mode 94
Mobile networks 94
Data usage 94
Mobile hotspot 96
Tethering 98
Call and message continuity 98
Nearby device scanning 98
Connect to a printer 99
Virtual Private Networks 99
Private DNS 100
Ethernet 100
Sounds and vibration 100
Sound mode 100
Table of contents
v
Vibrations 101
Volume 101
Ringtone 102
Notification sounds 102
System sounds and vibration 103
Dolby Atmos 103
Equalizer 104
Adapt sound 104
Separate app sound 104
Notifications 105
Manage notifications 105
Customize app notifications 105
Smart alert 105
Smart pop-up view 106
Display 106
Screen brightness 106
Blue light filter 106
Night mode 107
Screen mode 107
Table of contents
vi
Font size and style 107
Screen zoom 107
Full screen apps 108
Screen timeout 108
Touch sensitivity 108
Screen saver 108
Reduce animations 109
Double tap to wake 109
Smart stay 109
One-handed mode 109
Device maintenance 110
Quick optimization 110
Battery 110
Storage 111
Memory 112
Language and input 112
Date and time 115
Troubleshooting 115
Lock screen and security 118
Table of contents
vii
Screen lock types 118
Google Play Protect 119
Find My Mobile 120
Security update 120
Samsung Pass 121
Install unknown apps 121
Secure Folder 121
Encrypt SD card 121
Set up SIM card lock 122
View passwords 122
Security update service 122
Device administration 123
Credential storage 123
Strong Protection 123
Advanced security settings 124
Location 124
App permissions 125
Send diagnostic data 125
Accounts 126
Table of contents
viii
Add an account 126
Account settings 126
Remove an account 126
Samsung Cloud 127
Backup and restore 127
Google settings 128
Accessibility 128
Screen Reader 128
Visibility enhancements 129
Hearing enhancements 130
Interaction and dexterity 131
Advanced settings 133
Installed services 133
Other settings 134
Help 134
Manage game features 134
Dual Messenger 134
About phone 134
Table of contents
ix
Learn more 135
Videos 135
Smart Simulator 135
Tips 135
Samsung Care 135
Talk to an agent 135
Legal information 136
Intellectual property 137
Open source software 137
Disclaimer of warranties; exclusion ofliability 138
Modification of software 138
Samsung Knox 139
Restricting children’s access to your mobile device 139
Samsung Electronics America, Inc. 139
Table of contents
x
Features
Camera
The camera on your device has several unique features. See Camera on
page48.
Security
Use biometrics to unlock your device. See Flexible security on page26.
Expandable storage
Expand storage with a supported microSD
™
card. See Memory card on page111.
Night mode
Use a darker theme to keep your eyes comfortable at night. See Night mode on
page107.
1
Galaxy A10e
Front camera
SIM/microSD
card tray
Power key
Rear
camera
Flash
Volume key
USB charger
/A
ccessory
port
Microphone
Headset
ja
ck
Speaker
Microphone
Getting started
3
Devices and software are constantly evolving — the illustrations you see here are for reference only.
Galaxy A20
Front camera
SIM/microSD
card tray
Power key
Fingerprint
sensor
Flash
Volume key
USB charger
/A
ccessory
port
Microphone
Headset jack
Rear
cameras
Speaker
Microphone
Getting started
4
Devices and software are constantly evolving — the illustrations you see here are for reference only.
Assemble your device
Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able
to use your previous SIM card. Contact your carrier for more details.
Charge your device
Bef
ore turning on your
device, charge it fully.
Install SIM/microSD card
Place the SIM card and
optional microSD card
(sold separately) into the
tray with the gold
contacts facing down.
Getting started
5
Devices and software are constantly evolving — the illustrations you see here are for reference only.
Charge the battery
Your device is powered by a rechargeable battery. Acharger (charging head and USB
Type-C cable) is included with the device for charging the battery from a power
outlet.
While charging, the device and the charger may become hot and stop charging.
Thisusually does not affect the device’s lifespan or performance and is in the device’s
normal range of operation.
TIP Disconnect the charger from the device and wait for the device to cool down.
Formore information, visit samsung.com/us/support/answer/ANS00076952.
Accessories
Supported accessories (sold separately) can be configured through Settings. This
option may only appear after you have connected an accessory to your device. This is
featured on the Galaxy A20 only.
Visit samsung.com/us/mobile/mobile-accessories to learn more.
◌
From Settings, tap Advanced features > Accessories.
6
Getting started
Start using your device
Use the Power key to turn your device on or off. Do not use the device if the body is
cracked or broken. Use the device only after it has been repaired.
◌
Press and hold the Power key.
•
To turn the device off, press and hold the
Power
key, and tap
Power off
.
Confirm when prompted.
•
To restart your device, press and hold the
Power
key, and tap
Restart
.
Use the Setup Wizard
The first time you turn your device on, the Setup Wizard guides you through the basics
of setting up your device.
Follow the prompts to choose a default language, connect to a Wi-Fi
®
network, set up
accounts, choose location services, learn about your device’s features, and more.
Transfer data from an old device
Use Smart Switch
™
to transfer contacts, photos, music, videos, messages, notes,
calendars, and more from your old device. Smart Switch can transfer your data via
USBcable, Wi-Fi, or computer.
Visit samsung.com/us/support/owners/app/smart-switch to learn more.
1.
From Settings, tap Accounts and backup > Smart Switch.
2. Follow the prompts and select the content to transfer.
Visit samsung.com/smartswitch for more information.
7
Getting started
Lock or unlock your device
Use your device’s screen lock features to secure your device. By default, the device
locks automatically when the screen times out. For more information about screen
locks, see Lock screen and security on page118.
Power key
Press to lock.
Press to turn on the
screen, and then swipe
the screen to unlock it.
Getting started
8
Devices and software are constantly evolving — the illustrations you see here are for reference only.
Accounts
Set up and manage your email accounts, your Google
™
Account, and Samsung account.
TIPAccounts may support email, calendars, contacts, and other features. See
your carrier for more information.
Add a Google Account
Sign in to your Google Account to access your Google cloud storage, apps installed
from your account, and make full use of your device’s Android
™
features.
1.
From Settings, tap Accounts and backup > Accounts.
2.
Tap Add account > Google.
NOTEWhen you sign in to a Google Account, Factory Reset Protection (FRP) is
activated. FRP requires your Google Account information when resetting to
factory settings. For more information, see Factory reset protection on page117.
Add a Samsung account
Sign in to your Samsung account to access exclusive Samsung content and make full
use of Samsung apps.
1.
From Settings, tap Accounts and backup > Accounts.
2.
Tap Add account> Samsung account.
TIPTo quickly access your Samsung account, from Settings tap Samsung
account.
Add an email account
Sign in to one or more of your email accounts to view and manage email messages.
1.
From Settings, tap Accounts and backup > Accounts.
2.
Tap Add account > Email.
9
Getting started
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