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SAMSUNG
Galaxy
A10elA20
User manual
UNL_STR_A102U_A205U_EN_UM_TN_SH1_081519_FINAL
i
Table of contents
Features 1
Camera 1
Security 1
Expandable storage 1
Night mode 1
Getting started 2
Galaxy A10e 3
Galaxy A20 4
Assemble your device 5
Charge the battery 6
Accessories 6
Start using your device 6
Use the Setup Wizard 7
Transfer data from an old device 7
Lock or unlock your device 8
Accounts 9
Set up voicemail 10
Navigation 11
Table of contents
ii
Navigation bar
16
Customize your home screen
18
Digital wellbeing
25
Flexible security
25
Multi window
28
Enter text
29
Emergency mode
32
Apps
34
Using apps
35
Uninstall or disable apps
35
Search for apps
35
Sort apps
35
Create and use folders
36
App settings
36
Samsung apps
38
Galaxy Essentials
38
Galaxy Store
38
Galaxy Wearable
38
Game Launcher
38
Table of contents
iii
Samsung Health
39
Samsung Members
40
Samsung Notes
41
SmartThings
43
Calculator
44
Calendar
45
Camera
47
Contacts
51
Clock
56
Email
61
Gallery
64
Internet
68
Messages
71
My Files
73
Phone
75
Google apps
82
Chrome
82
Drive
82
Duo
82
Table of contents
iv
Gmail
82
Google
82
Maps
83
Photos
83
Play Movies & TV
83
Play Music
83
Play Store
83
YouTube
83
Additional apps
84
Facebook
84
Netflix
84
Spotify
84
Settings
85
Access Settings
86
Search for Settings
86
Connections
86
Wi-Fi
86
Bluetooth
88
Phone visibility
89
Table of contents
v
NFC and payment
90
Airplane mode
91
Data usage
91
Mobile hotspot
91
Tethering
93
Call and message continuity
94
Nearby device scanning
94
Connect to a printer
94
Virtual Private Networks
95
Private DNS
95
Ethernet
96
Sounds and vibration
96
Sound mode
96
Vibrations
97
Volume
97
Ringtone
98
Notification sounds
98
System sounds and vibration
98
Dolby Atmos
99
Table of contents
vi
Equalizer
99
Adapt sound
99
Separate app sound
100
Notifications
100
Manage notifications
100
Customize app notifications
101
Smart alert
101
Smart pop-up view
101
Display
102
Screen brightness
102
Blue light filter
102
Night mode
102
Screen mode
103
Font size and style
103
Screen zoom
103
Full screen apps
103
Screen timeout
103
Touch sensitivity
104
Screen saver
104
Table of contents
vii
Reduce animations
104
Double tap to wake
104
Smart stay
105
One-handed mode
105
Device maintenance
105
Quick optimization
105
Battery
106
Storage
106
Memory
107
Device security
107
Language and input
108
Date and time
110
Troubleshooting
111
Lock screen and security
114
Screen lock types
114
Google Play Protect
115
Find My Mobile
115
Security update
116
Samsung Pass
116
Table of contents
viii
Install unknown apps
117
Secure Folder
117
Encrypt SD card
117
View passwords
118
Security update service
118
Device administration
118
Credential storage
119
Strong Protection
119
Advanced security settings
119
Location
120
App permissions
121
Send diagnostic data
121
Accounts
121
Add an account
121
Account settings
122
Remove an account
122
Samsung Cloud
122
Backup and restore
123
Google settings
123
Table of contents
ix
Accessibility
124
Screen Reader
124
Visibility enhancements
124
Hearing enhancements
125
Interaction and dexterity
126
Advanced settings
128
Installed services
128
Other settings
129
Help
129
Dual Messenger
129
About phone
129
Learn more
130
Videos
130
Smart Simulator
130
Tips
130
Samsung Care
130
Talk to an agent
130
Legal information
131
Intellectual property
132
Table of contents
x
Open source software 132
Disclaimer of warranties; exclusion of liability 133
Modification of software 133
Samsung Knox 134
Restricting children’s access to your mobile device 134
Samsung Electronics America, Inc. 134
0
II
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1
Features
Camera
The camera on your device has several unique features. See Camera on
page 47.
Security
Use biometrics to unlock your device. See Flexible security on page 25.
Expandable storage
Expand storage with a supported microSD
™
card. See Memory card on page 106.
Night mode
Use a darker theme to keep your eyes comfortable at night. See Night mode on
page 102.
2
Getting started
Galaxy A10e
Galaxy A20
Assemble your device
Start using your device
Getting started
3
Galaxy A10e
Front camera
SIM/microSD
card tray
Power key
Rear
camera
Flash
Volume key
USB charger
/Accessory
port
Microphone
Headset jack
Speaker
Microphone
Devices and software are constantly evolving — the illustrations you see here are for reference only.
Getting started
4
Galaxy A20
Front camera
SIM/microSD
card tray
Power key
Fingerprint
sensor
Flash
Volume key
USB charger
/Accessory
port
Microphone
Headset jack
Rear
cameras
Speaker
Microphone
Devices and software are constantly evolving — the illustrations you see here are for reference only.
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Getting started
5
Assemble your device
Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able
to use your previous SIM card. Contact your carrier for more details.
Charge your device
Before turning on your
device, charge it fully.
Install SIM/microSD card
Place the SIM card and
optional microSD card
(sold separately) into the
tray with the gold
contacts facing down.
Devices and software are constantly evolving — the illustrations you see here are for reference only.
NOTE Use only charging devices and batteries (if applicable) that are approved
by Samsung. Samsung charging devices and batteries are designed for your
device to maximize battery life. Using other charging devices and batteries may
void your warranty and may cause damage.
-~-
Getting started
6
Charge the battery
Your device is powered by a rechargeable battery. A charger (charging head and USB
Type-C cable) is included with the device for charging the battery from a power
outlet.
While charging, the device and the charger may become hot and stop charging.
This usually does not affect the device’s lifespan or performance and is in the device’s
normal range of operation.
TIP Disconnect the charger from the device and wait for the device to cool down.
For more information, visit samsung.com/us/support/answer/ANS00076952.
Accessories
Supported accessories (sold separately) can be configured through Settings. This
option may only appear after you have connected an accessory to your device. This is
featured on the Galaxy A20 only.
Visit samsung.com/us/mobile/mobile-accessories to learn more.
◌
From Settings, tap Advanced features > Accessories.
Start using your device
Use the Power key to turn your device on or off. Do not use the device if the body is
cracked or broken. Use the device only after it has been repaired.
◌
Press and hold the Power key.
•
To turn the device off, press and hold the
Power
key, and tap
Power off
.
Confirm when prompted.
•
To restart your device, press and hold the
Power
key, and tap
Restart
.
Confirm when prompted.
Getting started
7
Use the Setup Wizard
The first time you turn your device on, the Setup Wizard guides you through the basics
of setting up your device.
Follow the prompts to choose a default language, connect to a Wi-Fi
®
network,
set up accounts, choose location services, learn about your device’s features, and
more.
Transfer data from an old device
Use Smart Switch
™
to transfer contacts, photos, music, videos, messages, notes,
calendars, and more from your old device. Smart Switch can transfer your data via
USB cable, Wi-Fi, or computer.
Visit samsung.com/us/support/owners/app/smart-switch to learn more.
1.
From Settings, tap
Accounts and ba
ckup > Smart Switch.
2. Follow the prompts and select the content to transfer.
Visit samsung.com/smartswitch for more information.
Getting started
8
Lock or unlock your device
Use your device’s screen lock features to secure your device. By default, the device
locks automatically when the screen times out. For more information about screen
locks, see Lock screen and security on page 114.
Power key
Press to lock.
Press to turn on the
screen, and then swipe
the screen to unlock it.
Devices and software are constantly evolving — the illustrations you see here are for reference only.
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Getting started
9
Accounts
Set up and manage your email accounts, your Google
™
Account, and Samsung account.
TIP Accounts ma
y support email, calendars, contacts, and other features. See
your carrier for more information.
Add a Google Account
Sign in to your Google Account to access your Google cloud storage, apps installed
from your account, and make full use of your device’s Android
™
features.
1.
From Settings, tap Accounts and ba
ckup > Accounts.
2.
Tap Add account > Google.
NOTE When you sign in to a Google Account, Factory Reset Protection (FRP) is
activated. FRP requires your Google Account information when resetting to
factory settings. For more information, see Factory reset protection on page 113.
Add a Samsung account
Sign in to your Samsung account to access exclusive Samsung content and make full
use of Samsung apps.
1.
From Settings, tap Accounts and ba
ckup > Accounts.
2.
Tap Add account > Samsung account.
TIP To quickly access your Samsung account, from Settings tap Samsung
account.
Add an email account
Sign in to one or more of your email accounts to view and manage email messages.
1.
From Settings, tap Accounts and ba
ckup > Accounts.
2.
Tap Add account > Email.
/