Intermec CN3 Series User manual

Intermec Gateway

User’s Guide

ii Intermec Gateway User’s Guide

Intermec Technologies Corporation

Worldwide Headquarters

6001 36th Ave. W.

Everett, WA 98203

U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing

customers to operate and service Intermec-manufactured equipment and is not to be

released, reproduced, or used for any other purpose without written permission of

Intermec.

Information and specifications contained in this document are subject to change

without prior notice and do not represent a commitment on the part of Intermec

Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook,

CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, INCA

(under license), i-gistics, Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN,

Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile

Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either

trademarks or registered trademarks of Intermec Technologies Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patent applications

pending.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft

Corporation in the United States and/or other countries.

Intermec Gateway User’s Guide iii

Document Change Record

This page records changes to this document. The document was originally released as

version 001.

Version Date Description of Change

002 06/2003 Updated to support Intermec Gateway v1.1 release: changed

default user name and password for accessing the

Configuration and Management pages.

003 03/2004 Updated to support Intermec Gateway v1.3 release: adding

TCPComm, which enables UDP Plus and WTP devices to

communicate with a TCP/IP host application through the

Intermec Gateway.

004 08/2004 Updated to change references from the G4X00 to the

Intermec Application Server. The Intermec Gateway comes

loaded on the Intermec Application Server. Your Intermec

Application Server may be a DCS 300D, DCS 301D, DCS

302D, G4000A, or G4000B.

005 08/2005 Updated to support Intermec Gateway v1.5. Increased the

maximum number of simultaneous sessions to 300. Added

that if you upgrade software with the Server Applications

CD, your configuration is saved during the upgrade.

Recommended that Trakker Antares UDP Plus terminals

run firmware version 8.01.13 or later. Added a chapter on

using the Intermec Gateway in a dcBrowser environment.

Clarified the differences between WTP and UDP Plus start-

up packets. Removed references to G4100 and Wavelink

Avalanche. Added the CK31 handheld computer to

Chapters 1 and 2.

006 05/2007

Updated to support dual-session TE 2000 on Trakker

Antares terminals over the UDP Plus network. Added the

restriction that UDP Plus device logical names may be a

maximum of 14 characters. Added information for newer

computer products such as the CN2B, CN3, and CV30.

iv Intermec Gateway User’s Guide

Contents

Intermec Gateway User’s Guide v

Contents

Before You Begin ........................................................................................ix

Safety Icons.................................................................................................ix

Global Services and Support........................................................................ix

Warranty Information...................................................................ix

Web Support ................................................................................ix

Telephone Support ........................................................................x

Who Should Read This Document? ............................................................ xi

Getting Help...............................................................................................xi

User’s Guide .................................................................................xi

Procedural Help............................................................................ xi

Context-Sensitive Help ...............................................................xiii

Related Documents...................................................................................xiii

Using the Intermec Gateway in a Telnet Environment...............1

The Intermec Gateway in a Telnet Environment ........................................................2

Determining the Maximum Number of Sessions Supported.........................3

Defining the Telnet Host ...........................................................................................3

Installing the Intermec Gateway Licenses .....................................................4

Opening the Intermec Gateway Home Page.................................................4

Defining an IP Host and Telnet Port ...........................................................6

Defining the Downline Network................................................................................8

Configuring UDP Plus.................................................................................9

Configuring WTP......................................................................................12

Configuring the Intermec Gateway to Automatically Start........................................14

Saving and Activating Changes.................................................................................15

Configuring the Data Collection Devices for Telnet TE ...........................................16

Setting Up the UDP Plus Devices ..............................................................17

Setting Up the WTP Devices .....................................................................18

Starting the Telnet TE Applications ...........................................................20

Trakker Antares UDP Plus Terminals..........................................21

5020s, CK30s, CK31s, CN3s, CV30s, CV60s, and 730s .............22

WTP Devices...............................................................................22

Saving Your Configuration During a Software Upgrade............................................22

1

Contents

vi Intermec Gateway User’s Guide

Using the Intermec Gateway in a Native Environment ............23

The Intermec Gateway in a Native Environment......................................................24

Determining the Maximum Number of Sessions Supported.......................25

About the Native Async Serial Host ...........................................................25

About the Native Sockets Interface.............................................................26

Converting Native Serial Applications to Native Sockets..............26

Sending Device IDs to the Host...................................................26

Unsupported Native Sockets Command ......................................27

Defining the Native Host .........................................................................................27

Installing the Intermec Gateway Licenses ...................................................28

Opening the Intermec Gateway Home Page...............................................28

Defining the Native Async Serial Host .......................................................30

Defining the Native Socket Host................................................................31

Defining the Downline Network..............................................................................33

Configuring UDP Plus...............................................................................34

Configuring WTP......................................................................................37

Configuring the Intermec Gateway to Automatically Start........................................39

Saving and Activating Changes.................................................................................40

Configuring the Data Collection Devices for Native TE...........................................41

Setting Up the Trakker Antares, 5020, CK30, and CK31 UDP Plus

Devices..................................................................................................42

Setting Up the WTP Devices .....................................................................42

Starting the Native Applications.................................................................44

Trakker Antares UDP Plus Terminals..........................................44

5020, CK30, and CK31 UDP Plus Devices.................................45

WTP Devices...............................................................................45

Writing Native Host Applications ............................................................................46

Different Start-Up Packets .........................................................................46

Displays Work Differently .........................................................................48

Saving Your Configuration During a Software Upgrade ...........................................49

2

Contents

Intermec Gateway User’s Guide vii

Using the Intermec Gateway in a dcBrowser

Environment..........................................................................................................49

The Intermec Gateway in a dcBrowser Environment ................................................50

Determining the Maximum Number of Sessions Supported.......................52

Defining the dcBrowser Gateway..............................................................................52

Installing the Intermec Gateway Licenses ...................................................53

Installing the dcBrowser Gateway Licenses .................................................53

Opening the Intermec Gateway Home Page...............................................53

Defining the dcBrowser Gateway as a Host ................................................56

Defining the Downline Network..............................................................................58

Configuring UDP Plus...............................................................................59

Configuring WTP......................................................................................62

Configuring the dcBrowser Gateway.........................................................................64

Configuring Both Gateways to Automatically Start...................................................66

Saving and Activating Changes.................................................................................67

Configuring the Data Collection Devices for dcBrowser...........................................68

Writing dcBrowser Applications ...............................................................................68

Saving Your Configuration During a Software Upgrade............................................68

Using the Intermec Gateway in a TCP/IP Client/Server

Environment

..........................................................................................................69

The Intermec Gateway in a TCP/IP Client/Server Environment ..............................70

Determining the Maximum Number of Sessions Supported.......................71

Defining the TCPComm Host Application..............................................................71

Installing the Intermec Gateway Licenses ...................................................71

Opening the Intermec Gateway Home Page...............................................72

Configuring the Listen Port........................................................................74

Defining an IP Host...................................................................................75

Adding a New TCPComm Host Application .............................................76

3

4

Contents

viii Intermec Gateway User’s Guide

Defining the Downline Network..............................................................................77

Configuring UDP Plus...............................................................................78

Configuring WTP......................................................................................81

Configuring the Intermec Gateway to Automatically Start........................................82

Saving and Activating Changes.................................................................................83

Configuring the Data Collection Devices for TCP/IP Client/Server .........................84

Writing TCP/IP Client/Server Applications ...............................................84

Sending Data From the Host Application ..................................................84

Sending Data From the Device ..................................................................86

Saving Your Configuration During a Software Upgrade ...........................................86

Using Multiple Gateways for Maximum Up-Time.........................87

Understanding Auto Fallback and the Intermec Gateway .........................................88

Using Auto Fallback in TE 2000 Terminal Emulation .............................................89

Configuring the Intermec Gateways ...........................................................89

Configuring the TE Client.........................................................................89

Using Auto Fallback in UDP Plus Terminals............................................................90

Configuring the Intermec Gateways ...........................................................90

Configuring the Trakker Antares UDP Plus Terminals ..............................90

Protecting Your Data Collection Infrastructure.........................................................91

Troubleshooting the Intermec Gateway..............................................93

Troubleshooting.......................................................................................................94

5

6

123Before You Begin

Intermec Gateway User’s Guide ix

Before You Begin

This section introduces you to cautions and notes and sources of

additional product information. A documentation roadmap is

also provided to guide you in finding the appropriate

information.

Safety Icons

The cautions and notes in this manual use the following format.

A caution alerts you to an operating procedure, practice,

condition, or statement that must be strictly observed to

prevent equipment damage or destruction, or corruption or

loss of data.

Note: Notes are statements that either provide extra

information about a topic or contain special instructions for

handling a particular condition or set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the

Intermec web site at www.intermec.com and click Service &

Support. The Intermec Global Sales & Service page appears.

From the Service & Support menu, move your pointer over

Support, and then click Warranty.

Disclaimer of warranties: The sample code included in this

document is presented for reference only. The code does not

necessarily represent complete, tested programs. The code is

provided “as is with all faults.” All warranties are expressly

disclaimed, including the implied warranties of merchantability

and fitness for a particular purpose.

Web Support

Visit the Intermec web site at www.intermec.com to download

our current manuals in PDF format. To order printed versions

of the Intermec manuals, contact your local Intermec

representative or distributor.

Before You Begin123

x Intermec Gateway User’s Guide

Visit the Intermec technical knowledge base (Knowledge

Central) at intermec.custhelp.com to review technical

information or to request technical support for your Intermec

product.

Telephone Support

These services are available from Intermec Technologies

Corporation.

Available Services

Service

Description

In the U.S.A. and Canada

call 1-800-755-5505 and

choose this option

Order

Intermec

products

• Place an order.

• Ask about an existing

order.

1 and then choose 2

Order

Intermec

media

Order printer labels and

ribbons.

1 and then choose 1

Order spare

parts

Order spare parts. 1 or 2 and then choose 4

Technical

Support

Talk to technical support

about your Intermec

product.

2 and then choose 2

Service

• Get a return

authorization number

for authorized service

center repair.

• Request an on-site

repair technician.

2 and then choose 1

Service

contracts

• Ask about an existing

contract.

• Renew a contract.

• Inquire about repair

billing or other service

invoicing questions.

1 or 2 and then choose 3

Outside the U.S.A. and Canada, contact your local Intermec

representative. To search for your local representative, from the

Intermec web site, click Contact.

123Before You Begin

Intermec Gateway User’s Guide xi

Who Should Read This Document?

This manual contains all of the information necessary to install,

configure, operate, maintain, and troubleshoot the Intermec

Gateway.

This manual was written for users who want to know more

about the Intermec Gateway. It was also written for applications

analysts, systems engineers, and programmers who will operate,

program, and troubleshoot the Intermec Gateway in a network.

A basic understanding of data communications and networks is

necessary.

Getting Help

If you need help configuring, managing, or troubleshooting the

Intermec Gateway, you can use this user’s guide and the online

help from the Intermec Gateway home page.

User’s Guide

This user’s guide provides some introductory information about

the Intermec Gateway and explains how to configure it for your

network. This guide also provides an overview of how to

configure the Intermec Gateway, manage it, and troubleshoot it.

Procedural Help

To learn how to configure the Intermec Gateway, click Help

from the Intermec Gateway home page. The Welcome page

appears with Contents and Index tabs.

Before You Begin123

xii Intermec Gateway User’s Guide

Procedural Help Example: Here is the welcome page for the Intermec

Gateway Help. The Contents and Index tabs are displayed on this page.

You can:

• choose the Contents tab to display the “books” that are

available. Click the books to display pages that contain

procedures for configuring and managing the Intermec

Gateway.

• choose the Index tab to look for information on a specific

topic or keyword.

123Before You Begin

Intermec Gateway User’s Guide xiii

Context-Sensitive Help

If you need to know what to enter in a field, place your cursor

on the field. At the bottom of the page, a short definition, the

values for the field, and the default value appear.

Context-Sensitive Help Example

Related Documents

You may need additional information when working with the

Intermec Gateway in a data collection system.

The Intermec web site at www.intermec.com contains our

documents that you can download in PDF format. To order

printed versions of the Intermec manuals, contact your local

Intermec representative or distributor.

Place the cursor in

the field.

Context-sensitive

help appears for the

field.

Before You Begin123

xiv Intermec Gateway User’s Guide

Intermec Gateway User’s Guide 1

Using the Intermec Gateway

in a Telnet Environment

Use this chapter to get your Intermec Gateway ready to work in

a Telnet environment. This chapter contains the following

topics:

• The Intermec Gateway in a Telnet environment

• Defining the Telnet host

• Defining the downline network

• Configuring the Intermec Gateway to automatically start

• Saving and activating changes

• Configuring the data collection devices for Telnet TE

• Saving your configuration during a software upgrade

1

Chapter 1 — Using the Intermec Gateway in a Telnet Environment

2 Intermec Gateway User’s Guide

The Intermec Gateway in a Telnet Environment

The Intermec Gateway lets UDP Plus or WTP data collection

devices that are running Telnet terminal emulation (TE) clients

(VTXXX/ANSI, TN5250, or TN3270) send information to and

receive data from the Ethernet network. The Intermec Gateway

comes loaded on the Intermec Application Server.

Note: The Intermec Gateway does not support Intermec 900

MHz clients, 900 MHz SST clients, 400 MHz S-UHF clients,

and CrossBar™ clients.

Access

point

Ethernet

Intermec Gateway

TE 2000

(UDP Plus)

Telnet host

Telnet client

(WTP)

Telnet Environment: This diagram shows the Intermec Gateway in a Telnet

environment.

Chapter 1 — Using the Intermec Gateway in a Telnet Environment

Intermec Gateway User’s Guide 3

The Intermec Gateway supports most Intermec Telnet clients,

Norand terminal emulation clients (in Telnet mode), and the

TE 2000™ terminal emulation application clients (in Telnet

mode). These devices can connect to IP hosts that support

Telnet applications and are connected to the Ethernet network.

The Intermec Gateway supports dual session TE 2000 on

Trakker Antares terminals over UDP Plus.

Determining the Maximum Number of Sessions Supported

The Intermec Gateway supports up to 300 simultaneous

connections, which may be a combination of UDP Plus and

WTP devices connecting to any number of Telnet hosts. You

can configure more than 300 devices, but only the first 300

sessions attempting to connect will be allowed to connect.

These restrictions apply:

• The Intermec Gateway supports up to 300 simultaneous

UDP Plus connections. If a Trakker Antares terminal is

configured to run two separate TE 2000 sessions over the

UDP Plus network, it uses two of the possible 300

connections and requires two licenses.

• The Intermec Gateway supports up to 127 simultaneous

WTP connections. If a WTP device is configured to support

two sessions (for example, connecting to two hosts), it uses

two of the 127 possible connections and requires two licenses.

Defining the Telnet Host

Defining the Telnet host for your Intermec Gateway consists of

these steps:

1 Install the Intermec Gateway licenses.

2 Open the Intermec Gateway home page.

3 Define an IP host and Telnet port.

These steps are described in detail in the following sections.

Chapter 1 — Using the Intermec Gateway in a Telnet Environment

4 Intermec Gateway User’s Guide

Installing the Intermec Gateway Licenses

Before you can use your Intermec Gateway in a Telnet

environment, you need to purchase and install an Intermec

Gateway license for each session that will connect through the

Intermec Gateway. For example:

• If a Trakker Antares terminal is configured to run two

separate TE 2000 sessions over the UDP Plus network, the

terminal will require two licenses.

• If a WTP device is configured to support two sessions (for

example, connecting to two hosts), that WTP device will

require two licenses.

For help installing the licenses, see the Intermec Gateway License

Instructions (P/N 072960) that shipped with the Intermec

Gateway license disk.

Note: Before you install the licenses, Intermec allows one session

to connect to the Intermec Gateway for development purposes

only.

Opening the Intermec Gateway Home Page

Before you can open the Intermec Gateway home page, you

need to install the Intermec Application Server and assign the IP

address. For help, see the Intermec Application Server User’s

Guide (P/N 072242).

Note: If you access the Internet by using a proxy server, you

MUST add the IP address of the Intermec Application Server to

your Exceptions list. The Exceptions list contains the addresses

that you do not want to use with a proxy server.

To open the Intermec Gateway home page

1 Start Internet Explorer on your PC.

2 In the Address field, type:

http://serverip

where serverip is the IP address for the Intermec Application

Server.

Chapter 1 — Using the Intermec Gateway in a Telnet Environment

Intermec Gateway User’s Guide 5

3 Press Enter. If a security screen appears, enter

administrator in the User Name field and intermec in

the Password field, and click OK. You must type

intermec

in lowercase. The Intermec Application Server home page

appears.

4 From the list of installed gateway applications, select

Intermec Gateway. The Intermec Gateway home page

appears.

Chapter 1 — Using the Intermec Gateway in a Telnet Environment

6 Intermec Gateway User’s Guide

From the Intermec Gateway home page, you can configure and

manage your Gateway. A navigation menu runs across the top of

all Gateway web pages. The menu links are described in the

following table. Click Intermec Gateway Home to return to the

home page at any time.

Navigation Menu Description

Menu Link Description

Intermec Gateway

Home

Choose this link to return to the Intermec

Gateway home page.

Configuration Choose this link to configure the Intermec

Gateway.

Management Choose this link to start or stop the Intermec

Gateway.

About Choose this link to see the Intermec Gateway

version and copyright information.

Help Choose this link to access the procedural

online help. For help, see “Getting Help” on

page xi.

Back to Intermec

Application Server

Choose this link to return to the Intermec

Application Server home page.

Defining an IP Host and Telnet Port

The Intermec Gateway communicates to the IP hosts through

the Ethernet network. To connect the Intermec Gateway to the

IP host, you must first connect the Intermec Application Server

to the Ethernet network. For help, see the Intermec Application

Server User’s Guide. This section provides an overview for

configuring the IP host and Telnet port. For detailed

instructions, see the online help.

To connect to the IP host

1 From the Intermec Gateway home page, click

Configuration. If a security screen appears, type

administrator in the User Name field and intermec in

the Password field, and click OK. You must type

intermec

in lowercase.

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