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Intermec CN3 Series, CN2B, CV30, EasyCoder 301 User manual

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Intermec Gateway
User’s Guide
ii Intermec Gateway User’s Guide
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave. W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing
customers to operate and service Intermec-manufactured equipment and is not to be
released, reproduced, or used for any other purpose without written permission of
Intermec.
Information and specifications contained in this document are subject to change
without prior notice and do not represent a commitment on the part of Intermec
Technologies Corporation.
© 2003-2007 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook,
CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, INCA
(under license), i-gistics, Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN,
Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile
Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either
trademarks or registered trademarks of Intermec Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patent applications
pending.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Intermec Gateway User’s Guide iii
Document Change Record
This page records changes to this document. The document was originally released as
version 001.
Version Date Description of Change
002 06/2003 Updated to support Intermec Gateway v1.1 release: changed
default user name and password for accessing the
Configuration and Management pages.
003 03/2004 Updated to support Intermec Gateway v1.3 release: adding
TCPComm, which enables UDP Plus and WTP devices to
communicate with a TCP/IP host application through the
Intermec Gateway.
004 08/2004 Updated to change references from the G4X00 to the
Intermec Application Server. The Intermec Gateway comes
loaded on the Intermec Application Server. Your Intermec
Application Server may be a DCS 300D, DCS 301D, DCS
302D, G4000A, or G4000B.
005 08/2005 Updated to support Intermec Gateway v1.5. Increased the
maximum number of simultaneous sessions to 300. Added
that if you upgrade software with the Server Applications
CD, your configuration is saved during the upgrade.
Recommended that Trakker Antares UDP Plus terminals
run firmware version 8.01.13 or later. Added a chapter on
using the Intermec Gateway in a dcBrowser environment.
Clarified the differences between WTP and UDP Plus start-
up packets. Removed references to G4100 and Wavelink
Avalanche. Added the CK31 handheld computer to
Chapters 1 and 2.
006 05/2007
Updated to support dual-session TE 2000 on Trakker
Antares terminals over the UDP Plus network. Added the
restriction that UDP Plus device logical names may be a
maximum of 14 characters. Added information for newer
computer products such as the CN2B, CN3, and CV30.
iv Intermec Gateway User’s Guide
Contents
Intermec Gateway User’s Guide v
Contents
Before You Begin ........................................................................................ix
Safety Icons.................................................................................................ix
Global Services and Support........................................................................ix
Warranty Information...................................................................ix
Web Support ................................................................................ix
Telephone Support ........................................................................x
Who Should Read This Document? ............................................................ xi
Getting Help...............................................................................................xi
User’s Guide .................................................................................xi
Procedural Help............................................................................ xi
Context-Sensitive Help ...............................................................xiii
Related Documents...................................................................................xiii
Using the Intermec Gateway in a Telnet Environment...............1
The Intermec Gateway in a Telnet Environment ........................................................2
Determining the Maximum Number of Sessions Supported.........................3
Defining the Telnet Host ...........................................................................................3
Installing the Intermec Gateway Licenses .....................................................4
Opening the Intermec Gateway Home Page.................................................4
Defining an IP Host and Telnet Port ...........................................................6
Defining the Downline Network................................................................................8
Configuring UDP Plus.................................................................................9
Configuring WTP......................................................................................12
Configuring the Intermec Gateway to Automatically Start........................................14
Saving and Activating Changes.................................................................................15
Configuring the Data Collection Devices for Telnet TE ...........................................16
Setting Up the UDP Plus Devices ..............................................................17
Setting Up the WTP Devices .....................................................................18
Starting the Telnet TE Applications ...........................................................20
Trakker Antares UDP Plus Terminals..........................................21
5020s, CK30s, CK31s, CN3s, CV30s, CV60s, and 730s .............22
WTP Devices...............................................................................22
Saving Your Configuration During a Software Upgrade............................................22
1
Contents
vi Intermec Gateway User’s Guide
Using the Intermec Gateway in a Native Environment ............23
The Intermec Gateway in a Native Environment......................................................24
Determining the Maximum Number of Sessions Supported.......................25
About the Native Async Serial Host ...........................................................25
About the Native Sockets Interface.............................................................26
Converting Native Serial Applications to Native Sockets..............26
Sending Device IDs to the Host...................................................26
Unsupported Native Sockets Command ......................................27
Defining the Native Host .........................................................................................27
Installing the Intermec Gateway Licenses ...................................................28
Opening the Intermec Gateway Home Page...............................................28
Defining the Native Async Serial Host .......................................................30
Defining the Native Socket Host................................................................31
Defining the Downline Network..............................................................................33
Configuring UDP Plus...............................................................................34
Configuring WTP......................................................................................37
Configuring the Intermec Gateway to Automatically Start........................................39
Saving and Activating Changes.................................................................................40
Configuring the Data Collection Devices for Native TE...........................................41
Setting Up the Trakker Antares, 5020, CK30, and CK31 UDP Plus
Devices..................................................................................................42
Setting Up the WTP Devices .....................................................................42
Starting the Native Applications.................................................................44
Trakker Antares UDP Plus Terminals..........................................44
5020, CK30, and CK31 UDP Plus Devices.................................45
WTP Devices...............................................................................45
Writing Native Host Applications ............................................................................46
Different Start-Up Packets .........................................................................46
Displays Work Differently .........................................................................48
Saving Your Configuration During a Software Upgrade ...........................................49
2
Contents
Intermec Gateway User’s Guide vii
Using the Intermec Gateway in a dcBrowser
Environment..........................................................................................................49
The Intermec Gateway in a dcBrowser Environment ................................................50
Determining the Maximum Number of Sessions Supported.......................52
Defining the dcBrowser Gateway..............................................................................52
Installing the Intermec Gateway Licenses ...................................................53
Installing the dcBrowser Gateway Licenses .................................................53
Opening the Intermec Gateway Home Page...............................................53
Defining the dcBrowser Gateway as a Host ................................................56
Defining the Downline Network..............................................................................58
Configuring UDP Plus...............................................................................59
Configuring WTP......................................................................................62
Configuring the dcBrowser Gateway.........................................................................64
Configuring Both Gateways to Automatically Start...................................................66
Saving and Activating Changes.................................................................................67
Configuring the Data Collection Devices for dcBrowser...........................................68
Writing dcBrowser Applications ...............................................................................68
Saving Your Configuration During a Software Upgrade............................................68
Using the Intermec Gateway in a TCP/IP Client/Server
Environment
..........................................................................................................69
The Intermec Gateway in a TCP/IP Client/Server Environment ..............................70
Determining the Maximum Number of Sessions Supported.......................71
Defining the TCPComm Host Application..............................................................71
Installing the Intermec Gateway Licenses ...................................................71
Opening the Intermec Gateway Home Page...............................................72
Configuring the Listen Port........................................................................74
Defining an IP Host...................................................................................75
Adding a New TCPComm Host Application .............................................76
3
4
Contents
viii Intermec Gateway User’s Guide
Defining the Downline Network..............................................................................77
Configuring UDP Plus...............................................................................78
Configuring WTP......................................................................................81
Configuring the Intermec Gateway to Automatically Start........................................82
Saving and Activating Changes.................................................................................83
Configuring the Data Collection Devices for TCP/IP Client/Server .........................84
Writing TCP/IP Client/Server Applications ...............................................84
Sending Data From the Host Application ..................................................84
Sending Data From the Device ..................................................................86
Saving Your Configuration During a Software Upgrade ...........................................86
Using Multiple Gateways for Maximum Up-Time.........................87
Understanding Auto Fallback and the Intermec Gateway .........................................88
Using Auto Fallback in TE 2000 Terminal Emulation .............................................89
Configuring the Intermec Gateways ...........................................................89
Configuring the TE Client.........................................................................89
Using Auto Fallback in UDP Plus Terminals............................................................90
Configuring the Intermec Gateways ...........................................................90
Configuring the Trakker Antares UDP Plus Terminals ..............................90
Protecting Your Data Collection Infrastructure.........................................................91
Troubleshooting the Intermec Gateway..............................................93
Troubleshooting.......................................................................................................94
5
6
123Before You Begin
Intermec Gateway User’s Guide ix
Before You Begin
This section introduces you to cautions and notes and sources of
additional product information. A documentation roadmap is
also provided to guide you in finding the appropriate
information.
Safety Icons
The cautions and notes in this manual use the following format.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to
prevent equipment damage or destruction, or corruption or
loss of data.
Note: Notes are statements that either provide extra
information about a topic or contain special instructions for
handling a particular condition or set of circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Service &
Support. The Intermec Global Sales & Service page appears.
From the Service & Support menu, move your pointer over
Support, and then click Warranty.
Disclaimer of warranties: The sample code included in this
document is presented for reference only. The code does not
necessarily represent complete, tested programs. The code is
provided “as is with all faults.” All warranties are expressly
disclaimed, including the implied warranties of merchantability
and fitness for a particular purpose.
Web Support
Visit the Intermec web site at www.intermec.com to download
our current manuals in PDF format. To order printed versions
of the Intermec manuals, contact your local Intermec
representative or distributor.
Before You Begin123
x Intermec Gateway User’s Guide
Visit the Intermec technical knowledge base (Knowledge
Central) at intermec.custhelp.com to review technical
information or to request technical support for your Intermec
product.
Telephone Support
These services are available from Intermec Technologies
Corporation.
Available Services
Service
Description
In the U.S.A. and Canada
call 1-800-755-5505 and
choose this option
Order
Intermec
products
• Place an order.
• Ask about an existing
order.
1 and then choose 2
Order
Intermec
media
Order printer labels and
ribbons.
1 and then choose 1
Order spare
parts
Order spare parts. 1 or 2 and then choose 4
Technical
Support
Talk to technical support
about your Intermec
product.
2 and then choose 2
Service
• Get a return
authorization number
for authorized service
center repair.
• Request an on-site
repair technician.
2 and then choose 1
Service
contracts
• Ask about an existing
contract.
• Renew a contract.
• Inquire about repair
billing or other service
invoicing questions.
1 or 2 and then choose 3
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click Contact.
123Before You Begin
Intermec Gateway User’s Guide xi
Who Should Read This Document?
This manual contains all of the information necessary to install,
configure, operate, maintain, and troubleshoot the Intermec
Gateway.
This manual was written for users who want to know more
about the Intermec Gateway. It was also written for applications
analysts, systems engineers, and programmers who will operate,
program, and troubleshoot the Intermec Gateway in a network.
A basic understanding of data communications and networks is
necessary.
Getting Help
If you need help configuring, managing, or troubleshooting the
Intermec Gateway, you can use this user’s guide and the online
help from the Intermec Gateway home page.
User’s Guide
This user’s guide provides some introductory information about
the Intermec Gateway and explains how to configure it for your
network. This guide also provides an overview of how to
configure the Intermec Gateway, manage it, and troubleshoot it.
Procedural Help
To learn how to configure the Intermec Gateway, click Help
from the Intermec Gateway home page. The Welcome page
appears with Contents and Index tabs.
Before You Begin123
xii Intermec Gateway User’s Guide
Procedural Help Example: Here is the welcome page for the Intermec
Gateway Help. The Contents and Index tabs are displayed on this page.
You can:
• choose the Contents tab to display the “books” that are
available. Click the books to display pages that contain
procedures for configuring and managing the Intermec
Gateway.
• choose the Index tab to look for information on a specific
topic or keyword.
123Before You Begin
Intermec Gateway User’s Guide xiii
Context-Sensitive Help
If you need to know what to enter in a field, place your cursor
on the field. At the bottom of the page, a short definition, the
values for the field, and the default value appear.
Context-Sensitive Help Example
Related Documents
You may need additional information when working with the
Intermec Gateway in a data collection system.
The Intermec web site at www.intermec.com contains our
documents that you can download in PDF format. To order
printed versions of the Intermec manuals, contact your local
Intermec representative or distributor.
Place the cursor in
the field.
Context-sensitive
help appears for the
field.
Before You Begin123
xiv Intermec Gateway User’s Guide
Intermec Gateway User’s Guide 1
Using the Intermec Gateway
in a Telnet Environment
Use this chapter to get your Intermec Gateway ready to work in
a Telnet environment. This chapter contains the following
topics:
• The Intermec Gateway in a Telnet environment
• Defining the Telnet host
• Defining the downline network
• Configuring the Intermec Gateway to automatically start
• Saving and activating changes
• Configuring the data collection devices for Telnet TE
• Saving your configuration during a software upgrade
1
Chapter 1 — Using the Intermec Gateway in a Telnet Environment
2 Intermec Gateway User’s Guide
The Intermec Gateway in a Telnet Environment
The Intermec Gateway lets UDP Plus or WTP data collection
devices that are running Telnet terminal emulation (TE) clients
(VTXXX/ANSI, TN5250, or TN3270) send information to and
receive data from the Ethernet network. The Intermec Gateway
comes loaded on the Intermec Application Server.
Note: The Intermec Gateway does not support Intermec 900
MHz clients, 900 MHz SST clients, 400 MHz S-UHF clients,
and CrossBar™ clients.
Access
point
Ethernet
Intermec Gateway
TE 2000
(UDP Plus)
Telnet host
Telnet client
(WTP)
Telnet Environment: This diagram shows the Intermec Gateway in a Telnet
environment.
Chapter 1 — Using the Intermec Gateway in a Telnet Environment
Intermec Gateway User’s Guide 3
The Intermec Gateway supports most Intermec Telnet clients,
Norand terminal emulation clients (in Telnet mode), and the
TE 2000™ terminal emulation application clients (in Telnet
mode). These devices can connect to IP hosts that support
Telnet applications and are connected to the Ethernet network.
The Intermec Gateway supports dual session TE 2000 on
Trakker Antares terminals over UDP Plus.
Determining the Maximum Number of Sessions Supported
The Intermec Gateway supports up to 300 simultaneous
connections, which may be a combination of UDP Plus and
WTP devices connecting to any number of Telnet hosts. You
can configure more than 300 devices, but only the first 300
sessions attempting to connect will be allowed to connect.
These restrictions apply:
• The Intermec Gateway supports up to 300 simultaneous
UDP Plus connections. If a Trakker Antares terminal is
configured to run two separate TE 2000 sessions over the
UDP Plus network, it uses two of the possible 300
connections and requires two licenses.
• The Intermec Gateway supports up to 127 simultaneous
WTP connections. If a WTP device is configured to support
two sessions (for example, connecting to two hosts), it uses
two of the 127 possible connections and requires two licenses.
Defining the Telnet Host
Defining the Telnet host for your Intermec Gateway consists of
these steps:
1 Install the Intermec Gateway licenses.
2 Open the Intermec Gateway home page.
3 Define an IP host and Telnet port.
These steps are described in detail in the following sections.
Chapter 1 — Using the Intermec Gateway in a Telnet Environment
4 Intermec Gateway User’s Guide
Installing the Intermec Gateway Licenses
Before you can use your Intermec Gateway in a Telnet
environment, you need to purchase and install an Intermec
Gateway license for each session that will connect through the
Intermec Gateway. For example:
• If a Trakker Antares terminal is configured to run two
separate TE 2000 sessions over the UDP Plus network, the
terminal will require two licenses.
• If a WTP device is configured to support two sessions (for
example, connecting to two hosts), that WTP device will
require two licenses.
For help installing the licenses, see the Intermec Gateway License
Instructions (P/N 072960) that shipped with the Intermec
Gateway license disk.
Note: Before you install the licenses, Intermec allows one session
to connect to the Intermec Gateway for development purposes
only.
Opening the Intermec Gateway Home Page
Before you can open the Intermec Gateway home page, you
need to install the Intermec Application Server and assign the IP
address. For help, see the Intermec Application Server User’s
Guide (P/N 072242).
Note: If you access the Internet by using a proxy server, you
MUST add the IP address of the Intermec Application Server to
your Exceptions list. The Exceptions list contains the addresses
that you do not want to use with a proxy server.
To open the Intermec Gateway home page
1 Start Internet Explorer on your PC.
2 In the Address field, type:
http://serverip
where serverip is the IP address for the Intermec Application
Server.
Chapter 1 — Using the Intermec Gateway in a Telnet Environment
Intermec Gateway User’s Guide 5
3 Press Enter. If a security screen appears, enter
administrator in the User Name field and intermec in
the Password field, and click OK. You must type
intermec
in lowercase. The Intermec Application Server home page
appears.
4 From the list of installed gateway applications, select
Intermec Gateway. The Intermec Gateway home page
appears.
Chapter 1 — Using the Intermec Gateway in a Telnet Environment
6 Intermec Gateway User’s Guide
From the Intermec Gateway home page, you can configure and
manage your Gateway. A navigation menu runs across the top of
all Gateway web pages. The menu links are described in the
following table. Click Intermec Gateway Home to return to the
home page at any time.
Navigation Menu Description
Menu Link Description
Intermec Gateway
Home
Choose this link to return to the Intermec
Gateway home page.
Configuration Choose this link to configure the Intermec
Gateway.
Management Choose this link to start or stop the Intermec
Gateway.
About Choose this link to see the Intermec Gateway
version and copyright information.
Help Choose this link to access the procedural
online help. For help, see “Getting Help” on
page xi.
Back to Intermec
Application Server
Choose this link to return to the Intermec
Application Server home page.
Defining an IP Host and Telnet Port
The Intermec Gateway communicates to the IP hosts through
the Ethernet network. To connect the Intermec Gateway to the
IP host, you must first connect the Intermec Application Server
to the Ethernet network. For help, see the Intermec Application
Server User’s Guide. This section provides an overview for
configuring the IP host and Telnet port. For detailed
instructions, see the online help.
To connect to the IP host
1 From the Intermec Gateway home page, click
Configuration. If a security screen appears, type
administrator in the User Name field and intermec in
the Password field, and click OK. You must type
intermec
in lowercase.
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