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Pavilion dm1-3100 Entertainment Notebook PC series

HP Pavilion dm1-3100 Entertainment Notebook PC series, Pavilion dm1-3000 Entertainment Notebook PC series User guide

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HP Pavilion dm1 Notebook PC
Maintenance and Service Guide
© Copyright 2010 Hewlett-Packard
Development Company, L.P.
AMD Turion and ATI Mobile Radeon are
trademarks of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: December 2010
Document Part Number: 631531–001
Safety Warning Notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the air vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
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Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 5
Top components ................................................................................................................................... 5
TouchPad ............................................................................................................................ 5
Lights ................................................................................................................................... 6
Buttons ................................................................................................................................. 7
Keys ..................................................................................................................................... 8
Front components ................................................................................................................................ 9
Right-side components ......................................................................................................................... 9
Left-side components ......................................................................................................................... 10
Display components ........................................................................................................................... 11
Bottom components ........................................................................................................................... 12
Wireless antennas .............................................................................................................................. 13
Additional hardware components ....................................................................................................... 14
3 Illustrated parts catalog ............................................................................................................................... 15
Service tag ......................................................................................................................................... 15
Computer major components ............................................................................................................. 16
Display assembly subcomponents ..................................................................................................... 19
Mass storage devices ......................................................................................................................... 20
Miscellaneous parts ............................................................................................................................ 21
Sequential part number listing ............................................................................................................ 22
4 Removal and replacement procedures ....................................................................................................... 25
Preliminary replacement requirements ............................................................................................... 25
Tools required .................................................................................................................... 25
Service considerations ....................................................................................................... 25
Plastic parts ....................................................................................................... 25
Cables and connectors ..................................................................................... 25
Drive handling ................................................................................................... 26
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Grounding guidelines ......................................................................................................... 27
Electrostatic discharge damage ........................................................................ 27
Packaging and transporting guidelines ............................................. 28
Workstation guidelines ..................................................................... 28
Equipment guidelines ....................................................................... 29
Component replacement procedures ................................................................................................. 30
Service tag ......................................................................................................................... 30
Computer feet .................................................................................................................... 31
Battery ............................................................................................................................... 32
SIM Card ............................................................................................................................ 33
Hard drive / Solid state drive .............................................................................................. 33
WWAN module .................................................................................................................. 37
WLAN module .................................................................................................................... 39
Memory modules ............................................................................................................... 41
Keyboard ........................................................................................................................... 43
Top cover ........................................................................................................................... 46
Power button board ........................................................................................................... 47
TouchPad button board ..................................................................................................... 48
Speaker assembly ............................................................................................................. 50
Display assembly ............................................................................................................... 52
System board ..................................................................................................................... 57
RTC battery ....................................................................................................................... 59
Heat sink assembly ............................................................................................................ 60
Power connector ................................................................................................................ 62
RJ45 connector cover ........................................................................................................ 63
RJ-45 connector ................................................................................................................ 64
Fan ..................................................................................................................................... 65
5 Computer Setup ............................................................................................................................................ 67
Computer Setup in Windows 7 ........................................................................................................... 67
Starting Setup Utility .......................................................................................................... 67
Using Setup Utility ............................................................................................................. 67
Changing the language of Setup Utility ............................................................. 67
Navigating and selecting in Setup Utility ........................................................... 68
Displaying system information .......................................................................... 68
Restoring default settings in Setup Utility .......................................................... 68
Exiting Setup Utility ........................................................................................... 69
Setup Utility menus ............................................................................................................ 69
Main menu ........................................................................................................ 69
Security menu ................................................................................................... 69
System Configuration menu .............................................................................. 69
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Diagnostics menu .............................................................................................. 70
6 Specifications ................................................................................................................................................ 71
Computer specifications ..................................................................................................................... 71
29.5-cm (11.6-in) (1366 x 768) HD BrightView LED display specifications ........................................ 72
Hard drive specifications .................................................................................................................... 73
Solid-state drive specifications ........................................................................................................... 74
7 Backup and recovery .................................................................................................................................... 75
Restore ............................................................................................................................................... 76
Creating restore media ....................................................................................................................... 76
Performing a system restore .............................................................................................................. 77
Restoring using the dedicated recovery partition (select models only) .............................. 77
Restoring using the restore media ..................................................................................... 78
Changing the computer boot order .................................................................................... 79
Backing up and recovering your information ...................................................................................... 79
Using Windows Backup and Restore ................................................................................ 80
Using Windows system restore points ............................................................................... 81
When to create restore points ........................................................................... 81
Create a system restore point ........................................................................... 81
Restore to a previous date and time ................................................................. 81
8 Connector pin assignments ......................................................................................................................... 83
Audio-out (headphone)/Audio-in (microphone) jack ........................................................................... 83
External monitor ................................................................................................................................. 84
RJ-45 (network) .................................................................................................................................. 85
Universal Serial Bus ........................................................................................................................... 86
9 Power cord set requirements ...................................................................................................................... 87
Requirements for all countries and regions ........................................................................................ 87
Requirements for specific countries and regions ............................................................................... 88
10 Recycling ..................................................................................................................................................... 89
Battery ................................................................................................................................................ 89
Display ................................................................................................................................................ 89
Index ................................................................................................................................................................... 95
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1 Product description
Category Description
Product name HP Pavilion dm1
Processor AMD E350 1.6-GHz, 1MB L2 cache,1333-MHz front-side bus (FSB), Dual Core
18W
Chipset AMD A50M Fusion Controller Hub
Graphics Universal Memory Architecture (UMA) graphics integrated with shared video
memory:
●
up to 372MB for =1024MB system RAM
●
up to 948MB for >=2048MB system RAM (1G+1G)
●
up to 948MB for >=2048MB system RAM (2G)
●
up to 1460MB for >=3072MB system RAM
● up to 1972MB for >=4096MB system RAM (2G+2G)
●
up to 1972MB for >=4096MB system RAM (4G)
●
up to 3443MB for =8192MB system RAM (4G+4G)
Panel 29.5-cm (11.6-in) (1366 x 768) HD BrightView LED display assembly
Memory 2 customer-accessible/upgradable memory module slots
Supports up to 8GB memory
NOTE: For the Microsoft® Windows® Starter operating system, do not install
more than 2 GB of memory.
Supports the following DDR3 configurations at 1066 MHz:
●
1024MB total system memory (1024 MB x 1)
● 2048MB total system memory (1024MB x 2)
●
2048MB total system memory (2048MB x 1)
●
3072MB total system memory (1024MB x 1 + 2048MB x 1)
● 4096MB total system memory (2048MB x 2)
●
8192MB total system memory (4096MB x 2)
Sold-state drive Supports 128-GB solid-state drive
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Category Description
Hard drives Supports 9.50-mm, 6.35-cm (2.50-in) hard drives
Supports HP ProtectSmart Hard Drive Protection
Customer-accessible
Serial ATA (SATA)
Supports the following hard drives:
NOTE: For the Windows Starter operating system, do not use a hard drive with a
capacity more than 320 GB.
●
750 GB 5400 rpm
●
640 GB 5400 rpm
●
500 GB, 7200 rpm
● 320 GB, 7200 rpm
●
250 GB, 7200 rpm
Optical drives 12.7-mm tray load external USB optical drive
Serial ATA (SATA)
Supports the following drives:
● External Blu-ray SuperMulti Double-Layer Optical Drive with LightScribe
●
External DVD±RW SuperMulti Double-Layer Optical Drive with LightScribe
Diskette drive Supports external USB drive only
Supports boot from USB device
Microphone Single digital microphone
Audio 2 integrated HD stereo speakers
Audio-out (headphone) jack / Audio-in (microphone) jack
Webcam Integrated standard VGA camera with fixed focus
Ethernet Integrated 10/100/1000 network interface card (NIC)
Ethernet cable not included
Wireless Integrated wireless local-area network (WLAN) via Half-Mini Card:
● 802.11 bgn WLAN + Bluetooth® Combo card
● 802.11 bgn Bluetooth® Combo card with 2 antennas
Integrated wireless wide-area network (WWAN) and GPS function (FMC)
● Qualcomm Gobi2/Birlion with 2 antennas
●
6 band antenna support: 2100/1800/1900/800/900 with additional GPS band
●
2.4 GHz and 5 GHz antennas in display enclosure
2 Chapter 1 Product description ENWW
Category Description
External media cards Digital Media Slot supporting the following optional digital card formats:
● MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
Ports Audio-in (stereo microphone)/Audio-out (stereo headphone) combo jack
HDMI v.1.3
AC power
RJ-45 (Ethernet, includes link and activity lights)
USB v. 2.0 (3)
VGA (Dsub 15-pin) supporting:
● 1920 x 1200 external resolution at 60 GHz
● 1600 × 1200 external resolution at 75 GHz
Keyboard/pointing device TouchPad with TouchPad buttons
Touch-sensitive controls
Supports 2-way scroll with legend
Taps enabled by default
Power requirements 65-W AC adapter
6-cell, 2.55-Ah (55-Wh) Li-ion battery
Security Security cable slot
Operating system Pre-installed:
● Windows 7 Premium, 32- and 64-bit
● Windows® 7 Professional, 32- and 64-bit
● Windows 7 Basic, 32- and 64-bit
●
Windows 7 Starter, 32-bit
Serviceability End-user replaceable parts:
● AC adapter
● Battery (system)
● Hard drive / solid state drive
●
Memory modules
●
SIM card (for WWAN)
●
WLAN module
●
WWAN module
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2 External component identification
Components that are included with the computer may vary by region and model. The illustrations in
this chapter identify the standard features on most computer models.
Top components
TouchPad
Component Description
(1)
TouchPad off indicator Turns the TouchPad on and off. Quickly double-tap
the TouchPad off indicator to turn the TouchPad on
and off.
(2) TouchPad zone Moves the pointer and selects or activates items on
the screen
(3) Left TouchPad button Functions like the left button on an external mouse
(4) Right TouchPad button Functions like the right button on an external mouse
This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers.
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Lights
Component Description
(1)
TouchPad off indicator
●
Amber: The TouchPad is off.
● Off: The TouchPad is on.
(2) Caps lock light
●
White: Caps lock is on.
● Off: Caps lock is off.
(3)
Mute light
●
Amber: Computer sound is off
● Off: Computer sound is on
(4)
Wireless light
●
On: An integrated wireless device, such as a
wireless local area network (WLAN) device
and/or a Bluetooth
®
device, is on.
●
Off: All wireless devices are off
NOTE: On some models, the wireless light is
amber when all wireless devices are off.
6 Chapter 2 External component identification ENWW
Buttons
Component Description
Power button*
●
When the computer is off, press the power button to
turn on the computer.
●
When the computer is on, press the power button
briefly to initiate Sleep mode.
●
When the computer is in Sleep mode, press the
power button briefly to exit Sleep mode.
●
When the computer is in Hibernation mode, press
the power button briefly to exit Hibernation mode.
If the computer has stopped responding and Windows
®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the
computer.
To learn more about the power settings, select Start >
Control Panel > System and Security > Power
Options.
*This table describes factory settings.
ENWW Top components 7
Keys
Component Description
(1) esc key Displays system information when pressed in
combination with the fn key
(2) fn key Executes frequently used system functions when
pressed in combination with a function key, the
num lk key, or the esc key
(3)
Windows
®
logo key
Displays the Windows Start menu
(4)
Windows applications key Displays a shortcut menu for items beneath the
pointer
(5) Function keys Execute frequently used system functions when
pressed in combination with the fn key
8 Chapter 2 External component identification ENWW
Front components
Component Description
Speakers (2) Produce sound
Right-side components
Component Description
(1) Digital Media Slot Supports the following optional digital card formats:
● MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
(2)
Audio-out (headphone) jack/Audio-in (microphone)
jack
Connects optional powered stereo speakers,
headphones, earbuds, a headset, or television audio;
also connects an optional headset microphone.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety
information, refer to the Regulatory, Safety and
Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
(3)
USB ports (2) Connect optional USB devices
(4)
External monitor port Connects an external VGA monitor or projector
(5)
RJ-45 (network) jack Connects a network cable
ENWW Front components 9
Left-side components
Component Description
(1)
Power connector Connects an AC power adapter
(2)
Security cable slot Attaches an optional security cable to the computer
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
(3) Vent Enables airflow to cool internal components
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off
during routine operation.
(4)
Hard drive light
●
Blinking white: The hard drive is being
accessed.
●
Amber: HP ProtectSmart Hard Drive Protection
has temporarily parked the hard drive.
NOTE: For information on HP ProtectSmart Hard
Drive Protection, refer to the HP Notebook
Reference Guide.
(5)
Power light
●
Solid white: The computer is on.
● Blinking white: The computer is in Sleep mode.
● Off: The computer is off or in Hibernation
mode.
(6)
HDMI port Connects an optional video or audio device, such as
a high-definition television, or any compatible digital
or audio component
(7)
USB port Connects an optional USB device
10 Chapter 2 External component identification ENWW
Display components
Component Description
(1) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with
wireless wide-area networks (WWANs)
(2) WLAN antennas (2)* Send and receive wireless signals to communicate with
wireless local area networks (WLANs)
(3) Webcam light On: The webcam is in use.
(4) Webcam Captures still photographs and videos
To use the webcam, select Start > All Programs > HP
> HP MediaSmart > HP MediaSmart Webcam
(5) Internal microphone Records sound
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Bottom components
Component Description
(1) Battery Removable battery
(2)
Battery release latch Releases the battery from the battery bay
(3) SIM card slot Contains a wireless subscriber identity module (SIM)
card. The SIM card slot is located inside of the battery
bay.
(4) Service cover Remove to access the hard drive and memory
components
12 Chapter 2 External component identification ENWW
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