Comtech EF Data 570AL Revision

Re‐Fla shingYourCDM‐570A/570AL Sa tellite Modem

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Re‐FlashingYourCDM‐570A/570ALSatelliteModem 1 FLG‐CDM570ARevision1

I. Introduction:FirmwareFiles,Naming,Versions,andFormats



1) MAKESURETOOPERATETHECDM‐570A/LWITHITSLATESTAVAILABLEFIRMWARE.



2) ETHERNETIPFUNCTIONALITYISAVAILABLEONLYWHENTHECDM‐570A/LIS

EQUIPPEDWITHTHEOPTIONALIPPACKETPROCESSOR.



TheCDM‐570A/LSatelliteModemisfactory‐shipped withitslatestversionofoperatingfirmware.Ifyou

needtoupdatethemodemfirmware,youmaydownloadtheupdatefromtheComtechEFDataWeb

site(www.comtechefdata.com).Youmayalsoreceivethefirmware updatearchivefileviae‐mailfrom

ComtechEFDataProductSupport.



Youmayperformthefirmwareupdate,withoutopeningtheCDM‐570A/L,remotelyoversatellite

(when

theunitisequippedwiththeoptionalIPPacketProcessor),orbydirectlyconnectingauser‐supplied

MicrosoftWindows‐basedPCtotheCDM‐570A/L‘M&C100’10/100Ethernetport(forunitswithoutthe

optionalIPPacketProcessor)orthe‘Traffic100’10/100Ethernetport(forunitsequippedwith

the

optionalIPPacketProcessor).



Dothesesteps:



 DownloadthefirmwareupdatearchivefileviatheInternet,oracquirethefilefromComtechEF

DataProductSupport,andtransferthefilestotheUserPC.



 UseWindowsCommand‐linetotransfer,viaFileTran sferProtocol(FTP),theextracted

firmware

filesfromtheUserPCtotheCDM‐570A/Lstandbyfirmwareimage.



 UsetheCDM‐570A/LfrontpanelortheCDM‐570AHTTPInterfacetoconfigurethemodemto

operateusingtheupdatedfirmwareimage.



To verify the correct firmware number, see Step  1 in the next

section of this guide. The firmware

download files are available from Comtech EFData in two  archive file formats: *.exe (self‐extracting)

and*.zip(compressed).Somefirewallswill notallowdownloadingof*.exefiles;inthiscase,download

the *.zip file instead. If applicabl e, one version prior to the current release

 is also available for

download.



Foradditionalhelpwith"zipped"filetypes,refertothehelpfilesprovidedwiththe"PKZIP

forWindows","WinZip",or"ZipCentral"filearchivingprograms .ComtechEFDatadoesnot

support“PKZIPforDOS”duetofilenamingconventions.

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Re‐FlashingYourCDM‐570A/570ALSatelliteModem 2 FLG‐CDM570ARevision1

II. GettingStarted:PreparefortheFirmwareDownload



If you have already completed this procedure using CEFD document “Re‐Flashing Your

Comtech EF Data Product” (CEFD P/N FLG‐FLASHINTRO_rx.pdf, where ‘x’ is the document

revisionnumber),continuetoSectionIII.DownloadingandExtractingtheFirmwareUpdate

.

1) First,identifytheCDM‐570A/Lfirmware(number/revisionletter/versionnumber)andtheassigned

EthernetTrafficIPAddress .



User‐supplieditemsneeded:

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 AMicrosoftWindows‐basedPC,equippedwithavailableserialandEthernetports;acompatible

Webbrowser(e.g.,InternetExplorer);andaterminalemulatorprogram(e.g.,TeraTerm

or

HyperTerminal).



 A9‐pinserialcableandastandardCAT5EthernetcabletoconnecttheCDM‐570A/LtotheUserPC.



A. Usethe9‐pinserialcabletoconnecttheCDM‐570A/L

‘RemoteControl’porttoaserialportontheUserPC.



UseanEthernet

hub,switch,oradirectCAT5Ether n et

cableconnectiontoconnecttheUserPCtotheCDM‐

570A/L‘M&C100’10/100Ethernetport(forunits

withouttheoptionalIPPacketProcessor)orthe‘Traffic

100’10/100Ethernetport(forunitsequippedwiththe

optionalIPPacketProcessor).



B. Onthe

PC–Opentheterminalemulatorprogram.



RefertoyourterminalemulatorprogramHELPfeatureoruserguide

foroperatingandconfigurationinstructions.

Configuretheutilityprogramserialportcommunica tionandterminaldisplayoperation:



 38400 bps (Baud Rate)  8 Data Bits  1 Stop Bit

 Parity=NO  Port Flow Control=NONE  Display New line Rx/Tx: CR

 Local Echo=ON

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C. OntheCDM‐570A/L–Turnon/connectthepowersource.



(LEFT) Standard CDM-570A/L AC Unit

(RIGHT) Optional CDM-570A/L -48V DC Unit

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D. IdentifythefirmwareinformationandEthernetTraffic(M&C)IPAddressusingoneofthe

followingmethods:



Re‐FlashingYourCDM‐570A/570ALSatelliteModem 3 FLG‐CDM570ARevision1

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 Chapter6.FRONTPANELOPERATION

 Chapter7.5HTTP(WebServer)INTERFACE

 Chapter8.SERIAL‐BASEDREMOTEPRODUCTMANAGEMENT

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UsingtheCDM‐570A/LFrontPanelmenus:



 BaseModemFirmwareInfo–UsetheSELECT:UTILFirmwareInfoImage#1or

Image#2Bulkmenu

branches,asshowninthisexample:



Bulk#1: MM/DD/YY

FW-0020683* #.#.#

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 IPPacketProcessorFirmwareInfo–UsetheSELECT:UTILFirmwareInfoPaP

menubranches,asshowninthisexample:



PaP: MM/DD/YY

FW-0020781* #.#.#

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 EthernetIPAddress–UsetheCONFIG :RemEthernetAddressmenubranch,as

showninthisexample:



Ether IP Address/Range:

192.168.001.011/24 ◄ ►,▲▼

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UsingtheCDM‐570AHTTPInterface(viatheUserPCWebBrowser–thisassumesthatyou

havealreadynotedtheTraffic/ManagementIPAddress,whichwaspreviouslyrequiredto

opentheCDM‐570AHTTPInterface):

 BaseModemFirmwareInfo–Usethe‘Admin|Firmware|Modem’page,asshowninthis

example:

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 IPPacketProcessorFirmwareInfo–Usethe‘Admi n|Firmware|PacketProcessor’page,

asshowninthisexample:



Re‐FlashingYourCDM‐570A/570ALSatelliteModem 4 FLG‐CDM570ARevision1

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 EthernetIPAddress–Use the‘Configuration|LAN’pagetoviewtheIPAddress/Mask,as

showninthisexample:



UsingtheCDM‐570A/LSerialRemoteInterface(viatheUserPC/terminalemulator

program):



 FirmwareInfo–Usethe<0/SWR?(condensed)or<0/FRW?(detailed)remotequery.



 EthernetTrafficIPAddress–Usethe<0/IPA?remotequery.



2) Next,createatemporaryfolder(subdirectory)on

theUserPCforthefirmwarearchivedownload.



 Driveletter“c:”isusedintheseexamples.Anyvalid,writabledrivelettercanbe

used.



 Typicalforalltasks:Typethecommandwithoutquotes

,andthenpressEnterto

execute.



ThereareseveralwaystocreateatemporaryfolderonaWindows‐basedPC:



A. UsetheWindowsDesktoptocreateandrenamethetemporaryfolder.



 Right‐clickanywhereonthedesktoptoopenthepopupsubmenu,andthenselectNew

>

Foldertocreateatemporaryfolderonthedesktop.



 Right‐clickonthenewfolderandthenselect“Rename”fromthepopupsubmenu.Rename

thisfolderto"temp"orsomeotherconvenient,unusedname.



Re‐FlashingYourCDM‐570A/570ALSatelliteModem 5 FLG‐CDM570ARevision1

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B. UseWindowsExplorertocreateandrenamethetemporaryfolder.



 SelectFile>New>Foldertocreateatemporaryfolder.Thiscreatesthenewfolderinthe

activefolder.



 Right‐clickthe“ NewFolder”foldername,andthenrenamethisfolderto"temp"

orsome

otherconvenient,unusedname:



C. Usethe‘Run’and‘Browse’windowstocreateandrenamethetemporaryfolder.



 Select[Start]ontheWindowstaskbar,andthenclicktheRun...icon.Thisopensthe‘Run’ 

window.



 Click[Browse]inthe‘Run’window.Thisopensthe’Browse’window.



 Click

theCreateNewFoldericoninthe‘Browse’window.Thiscreatesthenewfolder.



 Right‐clickthe“NewFolder”foldername,andthenrenamethisfolderto“temp”orsome

otherconvenient,unusedname:



D. UseWindowsCommand‐linetocreatethetemporaryfolder.



 First,click[Start]ontheWindowstaskbar,andthenclicktheRun...icon(or,dependingon

WindowsOSversionspriortoWindows95,clicktheMS‐DOSPrompticonfromtheMain

Menu).



 Next,opena

Command‐linewindow…



Re‐FlashingYourCDM‐570A/570ALSatelliteModem 6 FLG‐CDM570ARevision1



o ForWindows95orWindows98,type“command”(or,foranyWindowsOSversions

laterthanWindows98,type“cmd”or“command”):



o Alternately,from[Start],selectAllPrograms>Accessories>CommandPrompt.



o Finally,fromtheCommand‐lineprompt(c:\>),type“mkdirtemp”or“mdtemp”(mkdir

andmdstandformakedirectory),andthenclick[OK]:



Thereshouldnowbea"temp"foldercreatedandavailableforplacementofthe

firmwarefiledownload.



Re‐FlashingYourCDM‐570A/570ALSatelliteModem 7 FLG‐CDM570ARevision1

III. DownloadandExtracttheFirmwareUpdate



If you have already completed this procedure using CEFD document “Re‐Flashing Your

ComtechEFDataProduct”(CEFDP/NFLG‐FLASHINTRO_rx.pdf,where‘x’isthedocument

revisionnumber),continuetoSectionIV.PerformingtheEthernetFTPUploadProcedure

.

1) First,downloadthefirmwareupdatefilefromtheComtechEFDataWebsite:



A. Goonlinetowww.comtechefdata.com

.



B. OntheMainpage–underSupportInformationortheSupporttab,selecttheSoftware

Downloadshyperlink.



C. OntheSoftwareDownloadspage–clickDownloadFlashandSoftwareUpdateFiles.



D. OntheFlash&SoftwareUpdateFilespage–selectthe(SelectaProductLine)

Satellite

Modemshyperlink.

E. OntheSatelliteModemsproductpage–selecttheCDM‐570A&CDM‐570ALproducts

hyperlink.



F. SelecttheappropriatefirmwarearchiveEXEorZIPfiledownloadhyperlink.



G. Downloadthearchivefiletothetemporaryfolder.



 OncetheEXEorZIPhyperlinkis

selected,the‘FileDownload’windowopensandprompts

selectionof[Open]or[Save]:



o Click[Open]toturnoverfileextractiontotheuser‐suppliedutilityprogram.Besureto

extractthefirmwarefilestothe“temp”foldercreatedearlier.



o Click[Save]toopenthe‘

SaveAs’window.Besuretoselectand[Save]thearchive*.exe

or*.zipfiletothe“temp”foldercreatedearlier.



o Otherwise,click[Cancel]toquitandexitthefiledownloadprocess.



2) Next,extractthefirmwarefilesfromthearchivefile.

 (IfnotalreadydonewithFileDownload>[Open])Extractthefirmwarefilesfromthe

downloaded*.exeor*.ziparchivefilewiththeuser‐suppliedutilityprogram:



o Double‐clickonthearchivefilename,andthenfollowthepromptsprovidedbythe

user‐suppliedutilityprogram.Extract,at

aminimum,twofiles: 



Re‐FlashingYourCDM‐570A/570ALSatelliteModem 8 FLG‐CDM570ARevision1

FortheBaseModemfirmwareupdate(where‘*’istherevisionletterand‘#.#.#’isthe

firmwareversionnumber):



 FW‐0020683*_#.#.#.bin–theFirmwareBulkimagefile,and



 CDM‐570A_FW‐0020683*_ReleaseNotes_v#.#.#.pdf–theFirmwareReleaseNotes

PDFfile.



FortheIPPacketProcessorfirmwareupdate(where‘*’is

therevisionletterand‘#_#_#’

isthefirmwareversionnumber):



Without3XDES–FW‐0020781*_CDM‐570A_PaP_#_#_#.bin



–or–



With3XDES–FW‐TBDx.bin



–and–



CDM‐570A_PaP_Release_Notes_v#.#.#.pdf(oravariationofthisfilename,where‘*’is

therevisionletterand‘#.#.#’isthefirmwareversion).



3) Confirm

availabilityofthefirmwarefilesinthetemporaryfolder.Therearesev eralwaysyoumay

viewthecontentsofthetemporaryfolderonaWindows‐basedPC:



A. FromtheWindowsDesktop:



 Double‐left‐clickthe“ temp”foldersavedtotheWindowsDesktop.



 UseWindowsExplorer

tolocate,andthendouble‐left‐clickthe“temp”folder.



 UsetheBrowsewindow([Start]>...Run>[Browse])tolocate,andthendoubl e‐clickthe

“c:\temp”folder.



B. UsingCommand‐line:



 Type“cdc:\temp”attheCommand‐lineprompttochangetothe

temporarydirectory

createdearlierusingCommand‐line.



 Type“dir”tolistthefilesextractedtothetemporarydirectoryfromthedownloadedarchive

file.



Thefirmwarefileshavebeensuccessfullydownloadedandarenowavailablefortransferto

theCDM‐570A/L.



Re‐FlashingYourCDM‐570A/570ALSatelliteModem 9 FLG‐CDM570ARevision1

IV. PerformtheEthernetFTPUploadProcedure



1) Youmayproceedwiththefirmwareupdateprocedureundertheassumptionsthat:



 YourCDM‐570A/Lisconnectedtoauser‐supplied,Windows‐basedPC,and:



o YourPCserialportisconnectedtotheCDM‐570A/L“RemoteControl”port

withastandarduserserialcable.



o Your

PCEthernetportisconnectedtotheCDM‐570A/LIPPacketProcessor

“Traffic100”Ethernetportwithauser‐suppliedhub,switch,ordirectEthernet

cableconnection.



o YourPCisrunningaterminalemulationprogram(foroperationoftheCDM‐

570A/L’sSerialInterface)andacompatibleWebbrowser

(foroperationofthe

CDM‐570AHTTPInterface).



 YourCDM‐570A/LfirmwareandEthernetTraffic/ManagementIPAddresshasbeen

notedusingeithertheCDM‐570A/L’sSerialInterfaceortheCDM‐570AHTTP

Interface‘Admin|Firmware|BaseModem’/‘Admin|Firmware|Packet

Processor’

and‘Configuration|LAN’pages,respec tively.



 Thelatestfirmwarefileshavebeendownloadedorotherwisereceivedfrom

ComtechEFDataandareavailableontheUserPCinanaccessibletemporary

folder.



2) Modemredundancyfeaturesmustbedisabledpriortoupdate.



3) Whenupdatingfirmwareon

modemsequippedwiththeIPPacketProcessor,you

mustuploadboththeBaseModemandIPPacketProcessorfirmwarefiles,andselect

thefirmwareslotspriortorebootingthemodem.



BeforeyoucantransferthefirmwarefilesfromtheUserPCtotheCDM‐570A/L,youmustfirstuse

Command‐

lineto“ping”themodemtoconfirmproperconnectionandcommunicationbetweenthe

UserPCandthemodem:



 Type“pingxxx.xxx.xxx.xxx”attheCommand‐lineprompt(where‘xxx.xxx.xxx.xxx’istheunit

EthernetTraffic/ManagementIPAddress).Theresponseshouldconfirmwhethertheunitisproperly

connectedandcommunica ting.



You

mayproceedonceyouhaveverifiedUserPC‐to‐Modemcommunications.



1) UseCommand‐linetotransfer(FTP)thefilesfromtheUserPCtotheCDM‐570A/L:



A. Type"ftpxxx.xxx.xxx.xxx"(where‘xxx.xxx.xxx.xxx ’ is theCDM‐570A/LEthernet

Traffic/ManagementIPAddress).



B. TheAdminUserName

andPasswordwhenprompted.ThedefaultUserNameandPasswordis

“comtech”.



Re‐FlashingYourCDM‐570A/570ALSatelliteModem 10 FLG‐CDM570ARevision1

C. Type“bin”tosetthebinarytransfermode.



D. Type“prompt”andthen“hash”tofacilitatethefileupload.



 Tobeginthefile transfertransferfileFW‐0020683*_#.#.#.bin(where‘*’istherevision

letterand‘#.#.#’isthever sionnumber): 



o IftheIP

PacketProcessorisnotinstalledorisinstalledbutinactive:



ype"putFW‐0020683*_#.#.#.bina:\bulk.bin:"tobeginthefiletransfers–the

destination“a:\bulk.bin”mustbealllowercase.



o IftheIPPacketProcessorisinstalledandactive:



ype“putFW‐0020683*_#.#.#.bin”(makesureyoudonottypethedestination

“a:\bulk.bin”aswasdoneforthepreviousuploadoption).



Foreitheroption,itwilltakeseveralminutestotransferthefileandupdatethefirmwareimage.



E. Oncethefiletransfers,Command‐linedisplaystheuploadresult,similarto:



ftp: XXXXXXX bytes sent in XX.XXSeconds XXX.XXXKbytes/sec.



Intheeventyoureceivethe“Connectionclosedbyremotehost.”message,

waitanotherminutebeforecontinuing.Thefirmwareuploadsometimes

takeslongerthantheFTPclientallows.

F. OncetheFTPuploadiscomplete,astheupgradeprocesscontinues,themodemfrontpanel

displays:



UPGRADING FIRMWARE

Please Wait...



Theprocesssequencesthroughseveralblocks–thiswilltakeseveralminutes.Oncetheupdate

processiscomplete,themodemreturnsyoutothepreviouslyactivemenuscreen.



G. Type"bye"toterminatetheFTPsession,andthenclosetheCommand‐linewindow.



2) Usethemodemfront

panelmenus,theCDM‐570AHTTPInterface‘Admin|Firmware|Modem’

page,orissuetheSerialRemoteInterface<0/SWR?or<0/FRW?query,asshownpreviously,to

verifythatthePC‐to‐ModemFTPfiletransferwassuccessful.



IfyouareaBaseModemuser,theCDM‐570A/Lisnowoperatingwithitslatestfirmware

andyoumayskiptoStep6.However,ifyouarerunningaCDM‐570A/Lwiththeoptional

IPPacketProcessorinstalled,doNOT

rebootatthistime–onceyouhaveuploadedthe

BaseModemfirmwareyoumustproceedtothenextstep(Step3)touploadtheIP

PacketProcessorfirmware.



3) BeforeyoucanuploadtheIPPacketProcessorfirmware,youmustfirstspecifiywhichfirmwareslot

willreceivethefirmware

updatefiletransfer.



Re‐FlashingYourCDM‐570A/570ALSatelliteModem 11 FLG‐CDM570ARevision1

 OntheCDM‐570AHTTPInterface‘Admin|Firmware|PacketProcessor’page, usethe

‘UpgradeTo’drop‐downlisttoselectLatest,Image1,orImage2.



 Click[Submit]tosave.



Youmayproceedonceyouhavespecifiedthefiletransferdestinationslot.



4) UseCommand‐linetoinitiatetheFTPs essionwiththemodem.

A. Type"ftpxxx.xxx.xxx.xxx"(where‘xxx.xxx.xxx.xxx ’ is theCDM‐570A/LEthernet

Traffic/ManagementIPAddress).



B. EntertheAdminUserNameandPasswordtocompletelogin.



C. Type"bin"tosetthebinarytransfermode.



D. Type"prompt",andthentype"hash"tofacilitatethe

fileupload.



E. Type“putFW‐0020781*_CDM‐570A_PaP_#_#_#.bin”tobeginthefileupload.Itwilltake

severalminutestotransferandwritethefilestoflashmemory.Oncethefiletransfers,

Command‐linedisplaystheuploadresult,similarto:



200 Port OK

150 Opening data connection

226 Packet Processor upgrade complete – Safe to reboot.

ftp: XXXXXXXX bytes sent in X.XXSeconds XXXX.XXKbytes/sec.

F. OncetheFTPuploadiscomplete,astheupgradeprocesscontinues,themodemfrontpanel

displays:



IP OPTION CARD UPGRADING

..PLEASE WAIT



G. Theprocesssequencesthroughseveralblocks–thiswilltakeseveralminutes.Oncetheupdate

processiscomplete,themodemfrontpaneldisplays:



Upgrade finished

Press CLEAR to continue.



PressthemodemfrontpanelCLEARkeyasprompted.



H. Type"bye"toterminatetheFTPsession,andthenclosetheCommand‐linewindow.



5) UsethemodemfrontpanelmenusortheCDM‐570AHTTPInterface‘Admin|Firmware|Packet

Processor’pagetoverifythatthe

PC‐to‐ModemIPPacketProcessorfirmwareFTPfiletransferwas

successful.



6) Usethemodemfrontpanelmenusand/ortheCDM‐570AHTTPInterface‘Admin|Firmware|

Modem’pageand,asapplicable,the‘Admin|Firmware|PacketProcessor’pagetoselectthe

desiredfirmwareimages

tobootfrom:



Re‐FlashingYourCDM‐570A/570ALSatelliteModem 12 FLG‐CDM570ARevision1

A. Usingthemodemfrontpanelmenus:



 First,toselectthedesiredBootImage,makesurethatyouareoperatinginLOCALmode

(CONFIG:RemoteLocal).



 FortheBaseModemfirmwareimage,gototheSELECT:UtilitiesFirmwareSelect

menubranchandusethe

▲▼ arrowkeystoselecttheNextRebootImageas1or2.Press

thefrontpanelENTERkeywhendone.



B. UsingtheCDM‐570AHTTPInterface:



 FortheBaseModemfirmware,gotothe‘Admin| Firmware|Modem’page.Usethe‘Next

Reboot,willuse

’drop‐downlisttoselectLatest,Image#1orImage#2.Click[Submit]to

save.



 FortheIPPacketProcessorfirmware,gotothe‘Admin|Firmware|PacketProcessor’

page.Usethe‘BootFrom’drop‐downlisttoselectLatest,Image#1orImage#2.Click

[Submit]

tosave.

ReboottheCDM‐570A/L.Youmayperforma‘softreboot’ora‘hardreboot’asfollows:

 Forasoftreboot,usetheCDM‐570AHTTPInterface‘Admin|Reboot’page.Click[Reboot

Now].Boththewebpageandthemodemfrontpanelwilldisplaymessagessimilarto

“Rebooting, Please wait...”asrebootcommences.



 Forahardreboot,fromCDM‐570A/Lrearpanel,turnoffor

otherwisedisconnect,andthen

turnon/reconnectthepowersourcetoexecuterebootofthemodem.



Thesystemrebootiscompleteoncethemodemfrontpaneldisplaysthetop‐level“splash”

screen:

Comtech CDM-570AL Modem

Firmware Version: #.#.#



YouwillneedtologintoanewWebsessionatthistime.TheCDM‐570AHTTPInterface‘Home’

pagewillservetoverifythatthenewfirmwareversionisactive,asshowninthisexample:



TheCDM‐570A/Lisnowoperatingwithitslatestfirmware.Thefirmwareupdateprocessis

nowcomplete.

Comtech EF Data 570AL, cdm-570a Revision

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