Print jobs do not print................................................................................................................................................138
Print quality is poor ....................................................................................................................................................139
The printer is not responding..................................................................................................................................159
Job prints from the wrong tray or on the wrong paper....................................................................................160
Color quality problems.................................................................................................................................... 161
Adjusting toner darkness ..........................................................................................................................................161
Modifying the colors in printed output...................................................................................................................161
FAQ about color printing..........................................................................................................................................162
The print appears tinted ...........................................................................................................................................163
Faxing problems...............................................................................................................................................164
Cannot send or receive faxes .................................................................................................................................164
Can receive but not send faxes..............................................................................................................................166
Can send but not receive faxes..............................................................................................................................166
Poor fax print quality..................................................................................................................................................167
Scanning problems..........................................................................................................................................167
Adjusting scanner registration................................................................................................................................167
Adjusting ADF registration.......................................................................................................................................168
Cannot scan from a computer ................................................................................................................................168
Partial copies of document or photo.....................................................................................................................169
Poor copy quality........................................................................................................................................................169
Scan job was not successful ...................................................................................................................................169
Scanner does not close............................................................................................................................................170
Scanner does not respond ......................................................................................................................................170
Scanning takes too long or freezes the computer.............................................................................................171
Contacting customer support........................................................................................................................ 171
Upgrading and migrating.........................................................................172
Hardware............................................................................................................................................................172
Available internal options.........................................................................................................................................172
Installing a memory card ..........................................................................................................................................172
Installing an optional card........................................................................................................................................176
Installing the 2 x 500‑ or 2500‑sheet tray ..........................................................................................................179
Installing the 3000‑sheet tray.................................................................................................................................184
Installing the staple finisher.....................................................................................................................................195
Installing the staple, hole punch or booklet finisher.........................................................................................201
Software............................................................................................................................................................ 207
Installing the printer software.................................................................................................................................207
Adding available options in the print driver ...................................................................................................... 208
Firmware........................................................................................................................................................... 208
Exporting or importing a configuration file ........................................................................................................ 208
Updating firmware.................................................................................................................................................... 208
Contents 7