HP LaserJet Pro M101 Owner's manual

Category
Multifunctionals
Type
Owner's manual
User Guide
LaserJet Pro M101-M104,
LaserJet Ultra M105-M106
www.hp.com/support/ljM101
M101-M106
HP LaserJet Pro M101-M104, HP LaserJet
Ultra M105-M106
User Guide
Copyright and License
© Copyright 2016 HP Development Company,
L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Edition 2, 01/2019
Trademark Credits
Adobe
®
, Adobe Photoshop
®
, Acrobat
®
, and
PostScript
®
are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of
Apple Inc., registered in the U.S. and other
countries.
OS X is a trademark of Apple Inc., registered in
the U.S. and other countries.
AirPrint is a trademark of Apple Inc., registered
in the U.S. and other countries.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
Table of contents
1 Printer overview ........................................................................................................................................... 1
Printer views .......................................................................................................................................................... 2
Printer front view ................................................................................................................................ 2
Printer back view ................................................................................................................................. 3
Control-panel view .............................................................................................................................. 4
Printer specifications ............................................................................................................................................. 5
Technical specifications ...................................................................................................................... 5
Supported operating systems ............................................................................................................ 6
Mobile printing solutions .................................................................................................................... 7
Printer dimensions .............................................................................................................................. 8
Power consumption, electrical specifications, and acoustic emissions ............................................ 8
Operating-environment range ............................................................................................................ 8
Printer hardware setup and software installation ............................................................................................... 9
2 Paper trays ................................................................................................................................................. 11
Load the input tray .............................................................................................................................................. 12
Introduction ....................................................................................................................................... 12
Load paper into the input tray .......................................................................................................... 12
Load the priority input tray (wireless models only) ........................................................................................... 15
Introduction ....................................................................................................................................... 15
Load paper into the priority input tray ............................................................................................. 15
Load and print envelopes .................................................................................................................................... 18
Introduction ....................................................................................................................................... 18
Print envelopes ................................................................................................................................. 18
Envelope orientation ......................................................................................................................... 18
3 Supplies, accessories, and parts ................................................................................................................... 19
Order supplies, accessories, and parts ............................................................................................................... 20
Ordering ............................................................................................................................................. 20
Supplies and accessories .................................................................................................................. 20
Customer self-repair parts ............................................................................................................... 20
ENWW iii
Configure the HP toner-cartridge-protection supply settings ........................................................................... 22
Introduction ....................................................................................................................................... 22
Enable or disable the Cartridge Policy feature ................................................................................. 22
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature ........ 22
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature ....... 23
Troubleshoot Cartridge Policy HP EWS error messages ................................................ 24
Enable or disable the Cartridge Protection feature ......................................................................... 24
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection
feature ............................................................................................................................ 24
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection
feature ............................................................................................................................ 25
Troubleshoot Cartridge Protection HP EWS error messages ........................................ 26
Replace the toner cartridge ................................................................................................................................. 27
Introduction ....................................................................................................................................... 27
Toner-cartridge and imaging-drum information ............................................................................. 27
Replace the toner cartridge (M101-M104 models) .......................................................................... 28
Replace the toner cartridge (M105-M106 models) .......................................................................... 30
Replace the imaging drum (M101-M104 models) ............................................................................ 33
Replace the imaging drum (M105-M106 models) ............................................................................ 36
4 Print ........................................................................................................................................................... 39
Print tasks (Windows) .......................................................................................................................................... 40
How to print (Windows) ..................................................................................................................... 40
Manually print on both sides (Windows) .......................................................................................... 41
Print multiple pages per sheet (Windows) ....................................................................................... 41
Select the paper type (Windows) ...................................................................................................... 42
Additional print tasks ........................................................................................................................ 42
Print tasks (OS X) ................................................................................................................................................. 43
How to print (OS X) ............................................................................................................................ 43
Manually print on both sides (OS X) .................................................................................................. 43
Print multiple pages per sheet (OS X) ............................................................................................... 43
Select the paper type (OS X) ............................................................................................................. 44
Additional print tasks ........................................................................................................................ 44
Mobile printing ..................................................................................................................................................... 45
Introduction ....................................................................................................................................... 45
Wi-Fi Direct (wireless models only) .................................................................................................. 45
Enable or disable Wi-Fi Direct ......................................................................................... 46
Change the printer Wi-Fi Direct name ............................................................................ 46
HP ePrint via email ............................................................................................................................ 47
HP ePrint software ............................................................................................................................ 48
AirPrint ............................................................................................................................................... 48
iv ENWW
Android embedded printing .............................................................................................................. 49
5 Manage the printer ...................................................................................................................................... 51
Change the printer connection type (Windows) .................................................................................................. 52
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................ 53
Advanced configuration with HP Utility for OS X ................................................................................................ 56
Open HP Utility .................................................................................................................................. 56
HP Utility features ............................................................................................................................. 56
Configure IP network settings ............................................................................................................................. 58
Introduction ....................................................................................................................................... 58
Printer sharing disclaimer ................................................................................................................. 58
View or change network settings ..................................................................................................... 58
Rename the printer on a network ..................................................................................................... 58
Manually configure IPv4 TCP/IP parameters .................................................................................... 59
Link speed setting ............................................................................................................................. 60
Printer security features ..................................................................................................................................... 61
Introduction ....................................................................................................................................... 61
Assign or change the system password using the HP Embedded Web Server ................................ 61
Lock the formatter ............................................................................................................................ 62
Energy-conservation settings ............................................................................................................................. 63
Introduction ....................................................................................................................................... 63
Print with EconoMode ....................................................................................................................... 63
Set the Sleep/Auto Off After Inactivity setting ................................................................................. 63
Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of
power ................................................................................................................................................. 64
Set the Delay Shut Down setting ...................................................................................................... 65
Update the firmware ........................................................................................................................................... 67
Update the firmware using the Firmware Update Utility ................................................................. 67
6 Solve problems ........................................................................................................................................... 69
Customer support ................................................................................................................................................ 70
Interpret control-panel light patterns ................................................................................................................ 71
Restore the factory-set defaults ........................................................................................................................ 73
A “Cartridge is low” or “Cartridge is very low” message displays on the HP EWS ............................................. 74
Change the “Very Low” settings ....................................................................................................... 74
Order supplies ................................................................................................................................... 75
Solve paper feed or jam problems ...................................................................................................................... 76
The printer does not pick up paper ................................................................................................... 76
The printer picks up multiple sheets of paper .................................................................................. 76
Frequent or recurring paper jams ..................................................................................................... 76
Prevent paper jams ........................................................................................................................... 77
ENWW v
Clear paper jams .................................................................................................................................................. 78
Introduction ....................................................................................................................................... 78
Paper jam locations ........................................................................................................................... 78
Experiencing frequent or recurring paper jams? .............................................................................. 79
Clear paper jams in the input tray ..................................................................................................... 80
Clear paper jams in the toner-cartridge area ................................................................................... 82
Clear paper jams in the output bin .................................................................................................... 84
Improve print quality ........................................................................................................................................... 87
Introduction ....................................................................................................................................... 87
Print from a different software program ......................................................................................... 87
Check the paper-type setting for the print job ................................................................................. 87
Check the paper type setting (Windows) ....................................................................... 87
Check the paper type setting (OS X) ............................................................................... 87
Check toner-cartridge status ............................................................................................................ 87
Clean the printer ................................................................................................................................ 88
Print a cleaning page ...................................................................................................... 88
Visually inspect the toner cartridge .................................................................................................. 88
Check paper and the printing environment ...................................................................................... 88
Step one: Use paper that meets HP specifications ........................................................ 88
Step two: Check the environment .................................................................................. 89
Check the EconoMode settings ......................................................................................................... 89
Adjust print density ........................................................................................................................... 89
Solve wired network problems ........................................................................................................................... 91
Introduction ....................................................................................................................................... 91
Poor physical connection .................................................................................................................. 91
The computer is using the incorrect IP address for the printer ....................................................... 91
The computer is unable to communicate with the printer ............................................................... 91
The printer is using incorrect link speed settings for the network .................................................. 92
New software programs might be causing compatibility problems ................................................ 92
The computer or workstation might be set up incorrectly .............................................................. 92
The printer is disabled, or other network settings are incorrect ..................................................... 92
Solve wireless network problems ....................................................................................................................... 93
Introduction ....................................................................................................................................... 93
Wireless connectivity checklist ......................................................................................................... 93
The printer does not print after the wireless configuration completes .......................................... 94
The printer does not print, and the computer has a third-party firewall installed ......................... 94
The wireless connection does not work after moving the wireless router or printer ..................... 94
Cannot connect more computers to the wireless printer ................................................................ 94
The wireless printer loses communication when connected to a VPN ............................................ 95
The network does not appear in the wireless networks list ............................................................ 95
The wireless network is not functioning .......................................................................................... 95
vi ENWW
Perform a wireless network diagnostic test .................................................................................... 95
Reduce interference on a wireless network ..................................................................................... 96
Index ............................................................................................................................................................. 97
ENWW vii
viii ENWW
1 Printer overview
Printer views
Printer specifications
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see
www.hp.com/
support/ljM101.
HP's all-inclusive help for the printer includes the following information:
Install and configure
Learn and use
Solve problems
Download software and firmware updates
Join support forums
Find warranty and regulatory information
ENWW 1
Printer views
Printer front view
1
2
4
3
5
6
1 Top cover (toner cartridge access) and output bin
2 Output bin extension
3 Priority input tray (M102w, M104w, M106w models only)
4 Input tray
5 Power button
6 Control panel
2 Chapter 1 Printer overview ENWW
Printer back view
1
2
3
4
1USB interface port
2 Power connection
3 Slot for cable-type security lock
4 Serial number and printer number label
ENWW Printer views 3
Control-panel view
3
4
2
1
1 Wireless button and LED (wireless
models only)
Press this button to turn the wireless feature on or off, or to configure a WiFi Direct
connection.
Press and hold this button to configure a WPS connection.
If the wireless LED light is on, there is a stable wireless connection. If it is blinking, there
is either a WPS or WiFi Direct configuration process in progress. If it is blinking rapidly,
there is an issue with the wireless connection.
2 Attention LED The Attention light blinks when the printer requires user attention, such as when the
printer runs out of paper or a toner cartridge needs to be changed. If the light is on
without blinking, the printer has experienced an error.
3 Ready LED The Ready light is on when the printer is ready to print. It blinks when the printer is
receiving print data or canceling a print job.
4 Resume/Cancel button Press this button for the following actions:
If the printer is currently processing a job, with Attention LED off and Ready LED
blinking, press the button to cancel the print job.
If the printer is in a error or prompt state, with Ready LED off and Attention LED
blinking, press the button to clear the error and resume printing.
In manual duplex mode, press this button to print the second side of the page.
4 Chapter 1 Printer overview ENWW
Printer specifications
IMPORTANT: The following specifications are correct at the time of publication, but they are subject to
change. For current information, see
www.hp.com/support/ljM101.
Technical specifications
Supported operating systems
Mobile printing solutions
Printer dimensions
Power consumption, electrical specifications, and acoustic emissions
Operating-environment range
Technical specifications
See www.hp.com/support/ljM101 for current information.
ENWW Printer specifications 5
Supported operating systems
The following information applies to the printer-specific Windows PCLmS and OS X print drivers.
Windows: The HP Software Installer installs the PCLm.S, PCLmS, or PCLm-S driver depending on the Windows
operating system along with optional software when using the full software installer. See the software
installation notes for more information.
OS X: Mac computers are supported with this printer. Download HP Easy Start either from the printer
installation CD or from
123.hp.com, and then use HP Easy Start to install the HP print driver and utility. See
the software installation notes for more information.
1. Go to
123.hp.com.
2. Follow the steps provided to download the printer software.
Linux: For information and print drivers for Linux, go to
hplipopensource.com/hplip-web/index.html.
Operating system Print driver installed Notes
Windows® XP SP3 or later, 32-
bit
The HP PCLm.S printer-specific print
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver only.
Microsoft retired mainstream support for Windows XP in
April 2009. HP will continue to provide best-effort support
for the discontinued XP operating system.
Windows Vista®, 32-bit The HP PCLm.S printer-specific print
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver only.
Windows Server 2003, SP2 or
later, 32-bit
The HP PCLm.S printer-specific print
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver only.
Microsoft retired mainstream support for Windows Server
2003 in July 2010. HP will continue to provide best-effort
support for the discontinued Server 2003 operating
system.
Windows Server 2003, R2, 32-
bit
The HP PCLm.S printer-specific print
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver only.
Microsoft retired mainstream support for Windows Server
2003 in July 2010. HP will continue to provide best-effort
support for the discontinued Server 2003 operating
system.
Windows 7, 32-bit and 64-bit The HP PCLmS printer-specific print
driver is installed for this operating
system as part of the full software
installation.
Windows 8, 32-bit and 64-bit The HP PCLmS printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
Windows 8 RT support is provided through Microsoft IN OS
Version 4, 32-bit driver.
Windows 8.1, 32-bit and 64-bit The HP PCLm-S printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
Windows 8.1 RT support is provided through Microsoft IN
OS Version 4, 32-bit driver.
Windows 10, 32-bit and 64-bit The HP PCLm-S printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
6 Chapter 1 Printer overview ENWW
Operating system Print driver installed Notes
Windows Server 2008, 32-bit
and 64-bit
The HP PCLm.S printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
Windows Server 2008, R2, 64-
bit
The HP PCLmS printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
Windows Server 2012, 64-bit The HP PCLmS printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
Windows Server 2012 R2, 64-bit The HP PCLm-S printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
OS X 10.9 Mavericks, OS X 10.10
Yosemite, and OS X 10.11 El
Capitan
The OS X print driver and print utility
are available for download from
either the installation CD or
123.hp.com.
Download HP Easy Start either from the printer installation
CD or from
123.hp.com, and then use HP Easy Start to
install the HP print driver and utility.
1. Go to
123.hp.com.
2. Follow the steps provided to download the printer
software.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM101 for HP's all-
inclusive help for the printer.
Mobile printing solutions
HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device. To see the full list and to determine the best choice, go to
www.hp.com/
go/LaserJetMobilePrinting.
NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.
Wi-Fi Direct (wireless models only)
HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
HP ePrint software
Android Printing
AirPrint
ENWW Printer specifications 7
Printer dimensions
1
2
3
1
2
3
Printer fully closed Printer fully open
1. Height 190.7 mm (7.5 in) 332.4 mm (13.1 in)
2. Width 364.7 mm (14.4 in) 364.7 mm (14.4 in)
3. Depth 247.8 mm (9.7 in) 467 mm (18.4 in)
Weight (with cartridges) WIth CF217A/CF218A cartridge: 5.1 kg (11.24 lb)
WIth CF233A cartridge: 5.26 kg (11.6 lb)
Power consumption, electrical specifications, and acoustic emissions
See www.hp.com/support/ljM101 for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating-environment range
Environment Recommended Allowed
Temperature 15° to 27°C (59° to 80.6°F) 15° to 30°C (59° to 86°F)
Relative humidity 20% to 70% relative humidity (RH), non-
condensing
10% to 80% (RH), non-condensing
8 Chapter 1 Printer overview ENWW
Printer hardware setup and software installation
For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For
additional instructions, go to HP support on the Web.
Go to
www.hp.com/support/ljM101 for HP's all-inclusive help for the printer. Find the following support:
Install and configure
Learn and use
Solve problems
Download software and firmware updates
Join support forums
Find warranty and regulatory information
ENWW Printer hardware setup and software installation 9
10 Chapter 1 Printer overview ENWW
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HP LaserJet Pro M101 Owner's manual

Category
Multifunctionals
Type
Owner's manual

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