Sabrent CB-FTDI User manual

SABRENTUSBtoSerialCables(PROLIFICCHIPSET)

(1)DetermineyourOperatingSystem:RIGHT‐CLICKontheMYCOMPUTERorCOMPUTER(wordoricon)toview

Systemproperties:

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(2)ExploretheCDandselectthecorrectOperatingSystemFolderforyourcomputer:

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***Windows7Driverscanbedownloadedhere:http://www.sabrent.com/drivers2/USBSERIALwin7.zip

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1 SabrentUSBtoSerial Cable(PROLIFICCHIPSET)SupportHotline:(323)266‐0911(M‐F,9‐5PST)

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(3)ForWindows7(32‐Bit/64‐Bit):SelectandOpenthe“DriverforWin732Bits”FolderandRunthe

“PL2303_Prolific_Vista‐332102”SetupFile:

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(4)Thefollowingpromptwillappear,SelectNext.

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(5)AccepttheLicenseAgreement:

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2 SabrentUSBtoSerial Cable(PROLIFICCHIPSET)SupportHotline:(323)266‐0911(M‐F,9‐5PST)

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(6)TheDriverwillInstall:

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(7)ConnecttheUSBSerialadaptertoanavailableUSBportandselectFinish:

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3 SabrentUSBtoSerial Cable(PROLIFICCHIPSET)SupportHotline:(323)266‐0911(M‐F,9‐5PST)

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(8)PleaseconfirmthatthecableisfullyinstalledandappearscorrectlyinDeviceManager.Youwillneedtoaccess

thistomodifytheCOMPortorBaudRates.GotoControlPanel>HardwareandSound>DeviceManager.

Alternatively,youtypethewords “DeviceManager”intheStartbuttonarea.Athirdoption,istoRight‐Clickonthe

wordCOMPTUERinthestartmenuandRight‐Click,selectProprties:

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4 SabrentUSBtoSerial Cable(PROLIFICCHIPSET)SupportHotline:(323)266‐0911(M‐F,9‐5PST)

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AtthispointtheSabrentProlificCableshouldbeinstalledcorrectly,withNOERRORS.Ifyougetanerrormessage

suchasanexclamationpoint(!),questio nmark(?),orCoderError10,youmayneedtoskiptotheTroubleshooting

Guide(Page7).

YoucanmodifythespecificCOMportandothersettingsfromthispointaswell.

ClickontheArrowtotheleftoftheCategorytoviewdetails:

RIGHT‐CLICKon ,andselectPROPERTIES:

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Specificadjustmentsmayneedtobemadetoworkwithindividualhardwaresolutionstowhichyouareconnecting

thiscable.YoumaywanttoconsulttheDEVICEmanufacturertodeterminethebestsettingsfortheirproduct.See

Below:

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5 SabrentUSBtoSerial Cable(PROLIFICCHIPSET)SupportHotline:(323)266‐0911(M‐F,9‐5PST)

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ClickingonAdvanced…willoffermoresettingsyoucanmodify,suchastheCOMPORT.

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6 SabrentUSBtoSerial Cable(PROLIFICCHIPSET)SupportHotline:(323)266‐0911(M‐F,9‐5PST)

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TROUBLESHOOTINGGUIDE

Ifyougetanerrormessagesuchasanexclamationpoint(!),questionmark(?),orCoderError10,mostoftenthis

indicatesaproblemwiththeDriverinstallation,andwilloccurmostlyinWindows64‐bitversions.

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IfyouhavepriorversionsofUSBSerialconvertersyoumayneedtofirstUNINSTALLthem.Thiscanbedoneeasilyby

firstrunningtheDriverRemovalToolwhichcanbefoundintheWin98_MeFolderontheCD:

 

RuntheDRemover98_2KFiletouninstalltheDriver.

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7 SabrentUSBtoSerial Cable(PROLIFICCHIPSET)SupportHotline:(323)266‐0911(M‐F,9‐5PST)

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YouwillbepromptedtoRestartyourcomputer,ClickYes,andremovetheSerialCablefromtheUSBport:

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ReturntoStep(3)toreinstallthedrivercorrectly.

Driverscanalsoberemovedmanuallyasfollows:

1. GotothelistinginDeviceManagerwhichshowsyourerrormessage.Inthiscaseitwilllikelyappearin

OtherDevices(?or!)orunderCOMports(CodeError10).

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2. RIGHT‐CLICKthelisting,andselectUNINSTALL

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8 SabrentUSBtoSerial Cable(PROLIFICCHIPSET)SupportHotline:(323)266‐0911(M‐F,9‐5PST)

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3. BesuretoCHECKtheboxfor“Deletethedriver….”

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4. GobacktoDEVICEMANAGERandconfirmthelistingisnolongerthere.

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Ifthisdoesnotwork,youmayneedtomanuallyuninstalltheolddriverwithwindowscommandline:pnputil.exe

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Ifyouarestillhavingdifficultywiththeinstallation,pleasedeterminetheissuetotaketherightsteps:

TheUSBSerialCabledoesnotappearinDeviceManager:

1. PleasetryadifferentUSBport,orevena2

computertoconfirmtheissue.

2. CallSABRENTTECHNICALSUPPORT,323‐266‐0911Monday‐Friday,9am‐5pmPST.

TheUSBSerialCabledoesappearinDeviceManager,butyoucannotuseyourdevicewithit:

1. Somedevices,suchasprinters,requirethatyoumanually“capture”theCOMPortyouaretryingtouse:

ClickonStart,thenPrinters&Faxes.Right‐clickontheprinteryouareconnectingtoandclickon

Properties.ClickonthePortstabandcheckthe‘VirtualprinterportforUSB’port.ClickOK.

2. Somedevicesrequiremoredetailedinstallationsteps,soyouwillneedtocheckwiththeDevice

Manufacturer.

3. Lastly,somedevicesmaynotworkwithanyUSBconvertedCOMPortandrequire“real”COMPorts.This

ismostcommoninveryolddevices.

9 SabrentUSBtoSerial Cable(PROLIFICCHIPSET)SupportHotline:(323)266‐0911(M‐F,9‐5PST)

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10 SabrentUSBtoSerialCable(PROLIFICCHIPSET)SupportHotline:(323)266‐0911(M‐F,9‐5PST)

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Sabrent CB-FTDI User manual

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