AudioCodes MediaPack 114 User manual

Document #: LTRT-65411 November 2008

User's Manual

Version 5.6

Version 5.6 3 November 2008

SIP User's Manual Contents

Table of Contents

1 Overview ........................................................................................................... 15

1.1 Gateway Description .............................................................................................. 15

1.2 MediaPack Features

.............................................................................................. 16

1.2.1 MP-11x Hardware Features .................................................................................... 16

1.2.2 MP-124 Hardware Features .................................................................................... 17

1.3 SIP Overview .......................................................................................................... 17

2 Configuration Concepts ................................................................................... 19

3 Web-Based Management ................................................................................. 21

3.1 Computer Requirements ........................................................................................ 21

3.2 Accessing

the Web Interface .................................................................................. 21

3.3 Getting Acquainted with

the Web Interface ............................................................ 23

3.3.1 Toolbar .................................................................................................................... 24

3.3.2 Navigation Tree ....................................................................................................... 25

3.3.2.1 Displaying Navigation Tree in Basic and Full View ................................. 26

3.3.2.2 Showing / Hiding the Navigation Pane .................................................... 27

3.3.3 Working with Configuration Pages .......................................................................... 27

3.3.3.1 Accessing Pages ..................................................................................... 28

3.3.3.2 Viewing Parameters ................................................................................ 28

3.3.3.3 Modifying and Saving Parameters ........................................................... 31

3.3.3.4 Entering Phone Numbers in Various Tables ........................................... 32

3.3.3.5 Working with Tables ................................................................................ 32

3.3.4 Searching for Configuration Parameters ................................................................ 34

3.3.5 Working with Scenarios .......................................................................................... 35

3.3.5.1 Creating a Scenario ................................................................................. 36

3.3.5.2 Accessing a Scenario .............................................................................. 38

3.3.5.3 Editing a Scenario ................................................................................... 39

3.3.5.4 Saving a Scenario to a PC ...................................................................... 40

3.3.5.5 Loading a Scenario to the Device ............................................................ 41

3.3.5.6 Deleting a Scenario ................................................................................. 42

3.3.5.7 Exiting Scenario Mode ............................................................................. 43

3.3.6 Customizing the Web Interface ............................................................................... 43

3.3.6.1 Replacing the Corporate Logo ................................................................. 43

3.3.6.2 Customizing the Product Name ............................................................... 46

3.3.6.3 Creating a Login Welcome Message ...................................................... 46

3.3.7 Getting Help ............................................................................................................ 47

3.3.8 Using the Home Page ............................................................................................. 48

3.3.8.1 Assigning a Name to a Port ..................................................................... 49

3.3.8.2 Viewing Analog Port Information ............................................................. 50

3.3.8.3 Resetting an Analog Channel .................................................................. 50

3.3.9 Logging Off the Web Interface ................................................................................ 51

3.4 Configuration Tab ................................................................................................... 52

3.4.1 Network Settings ..................................................................................................... 52

3.4.1.1 Configuring the IP Settings ...................................................................... 52

3.4.1.2 Configuring the Multiple Interface Table .................................................. 55

3.4.1.3 Configuring the Application Settings........................................................ 58

3.4.1.4 Configuring the NFS Settings .................................................................. 62

3.4.1.5 Configuring the IP Routing Table ............................................................ 63

3.4.1.6 Configuring the QoS Settings .................................................................. 65

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3.4.2

 Media Settings ........................................................................................................ 67

3.4.2.1 Configuring the Voice Settings ................................................................ 67

3.4.2.2 Configuring the Fax / Modem / CID Settings ........................................... 70

3.4.2.3 Configuring the RTP / RTCP Settings ..................................................... 74

3.4.2.4 Configuring the General Media Settings ................................................. 76

3.4.2.5 Configuring the Hook-Flash Settings ....................................................... 77

3.4.2.6 Configuring Media Security ..................................................................... 78

3.4.3 Security Settings ..................................................................................................... 79

3.4.3.1 Configuring the Web User Accounts ....................................................... 80

3.4.3.2 Configuring the Web and Telnet Access List .......................................... 82

3.4.3.3 Configuring the Firewall Settings ............................................................. 84

3.4.3.4 Configuring the Certificates ..................................................................... 86

3.4.3.5 Configuring the General Security Settings .............................................. 90

3.4.3.6 Configuring the IPSec Table .................................................................... 94

3.4.3.7 Configuring the IKE Table ....................................................................... 97

3.4.4 Protocol Configuration .......................................................................................... 100

3.4.4.1 Configuring the Protocol Definition Parameters .................................... 100

3.4.4.2 Configuring the SIP Advanced Parameters ........................................... 129

3.4.4.3 Configuring the Number Manipulation Tables ....................................... 151

3.4.4.4 Configuring the Routing Tables ............................................................. 157

3.4.4.5 Configuring the Profile Definitions ......................................................... 169

3.4.4.6 Configuring the Endpoint Settings ......................................................... 174

3.4.4.7 Configuring the Endpoint Phone Numbers ............................................ 181

3.4.4.8 Configuring the Hunt and IP Groups ..................................................... 183

3.4.5 Advanced Applications .......................................................................................... 190

3.4.5.1 Configuring the Voice Mail (VM) Parameters ........................................ 190

3.4.5.2 Configuring RADIUS Accounting Parameters ....................................... 194

3.4.5.3 Configuring the FXO Parameters .......................................................... 195

3.5 Management Tab ................................................................................................. 198

3.5.1 Management Configuration ................................................................................... 199

3.5.1.1 Configuring the Management Settings .................................................. 199

3.5.1.2 Configuring the Regional Settings ......................................................... 206

3.5.1.3 Maintenance Actions ............................................................................. 207

3.5.2 Software Update ................................................................................................... 210

3.5.2.1 Loading Auxiliary Files ........................................................................... 210

3.5.2.2 Software Upgrade Wizard ..................................................................... 212

3.5.2.3 Backing Up and Restoring Configuration .............................................. 217

3.6 Status & Diagnostics Tab ..................................................................................... 218

3.6.1 Status & Diagnostics ............................................................................................. 219

3.6.1.1 Viewing the Device's Syslog Messages ................................................ 219

3.6.1.2 Viewing the Ethernet Port Information ................................................... 220

3.6.1.3 Viewing Active IP Interfaces .................................................................. 220

3.6.1.4 Viewing Device Information ................................................................... 221

3.6.1.5 Viewing Performance Statistics ............................................................. 222

3.6.1.6 Viewing Active Alarms ........................................................................... 223

3.6.2 Gateway Statistics ................................................................................................. 223

3.6.2.1 Call Counters ......................................................................................... 224

3.6.2.2 Call Routing Status ................................................................................ 226

3.6.2.3 Registration Status ................................................................................ 227

3.6.2.4 SAS/SBC Registered Users .................................................................. 227

3.6.2.5 IP Connectivity ....................................................................................... 228

4 ini File Configuration ...................................................................................... 231

4.1 Secured Encoded ini File ..................................................................................... 231

4.2 The ini File

Structure ............................................................................................ 232

4.2.1 Structure Rules ..................................................................................................... 232

4.2.2 Structure of Individual ini File Parameters ............................................................ 232

4.2.3 Structure of ini File Table Parameters .................................................................. 233

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4.2.4

 Example of an ini File ............................................................................................ 235

4.3 Modifying an ini File .............................................................................................. 235

4.4 Reference for ini File Pa

rameters ......................................................................... 236

4.4.1 Networking Parameters ........................................................................................ 236

4.4.2 System Parameters............................................................................................... 244

4.4.3 Web and Telnet Parameters ................................................................................. 250

4.4.4 Security Parameters.............................................................................................. 252

4.4.5 RADIUS Parameters ............................................................................................. 257

4.4.6 SNMP Parameters ................................................................................................ 258

4.4.7 SIP Configuration Parameters .............................................................................. 260

4.4.8 Voice Mail Parameters .......................................................................................... 277

4.4.9 PSTN Parameters ................................................................................................. 279

4.4.10 Analog Telephony Parameters ............................................................................. 280

4.4.11 Number Manipulation and Routing Parameters .................................................... 289

4.4.12 Channel Parameters ............................................................................................. 298

4.4.13 Auxiliary / Configuration Files Parameters ............................................................ 304

5 Default Settings .............................................................................................. 305

5.1 Defining Default Settings ...................................................................................... 305

5.2 Restoring Factory Defaults

................................................................................... 305

6 Auxiliary Configuration Files ......................................................................... 307

6.1 Configuring the Call Progress Tones File ............................................................. 307

6.2 Configuring the Distinctive Ringing Section of th

e ini File .................................... 310

6.2.1 Examples of Ringing Signals ................................................................................ 311

6.3 Prerecorded Tones (PRT) File ............................................................................. 311

6.4 Coefficient File

...................................................................................................... 312

6.5 User Information File

............................................................................................ 313

7 IP Telephony Capabilities .............................................................................. 315

7.1 Stand-Alone Survivability (SAS) Feature ............................................................. 315

7.1.1 Configuring SAS .................................................................................................... 316

7.1.2 Configuring Emergency Calls ............................................................................... 316

7.2 Configuring the DTMF Transport Types ............................................................... 317

7.3 Fax and Mo

dem Capabilities ................................................................................ 319

7.3.1 Fax/Modem Operating Modes .............................................................................. 319

7.3.2 Fax/Modem Transport Modes ............................................................................... 319

7.3.2.1 T.38 Fax Relay Mode ............................................................................ 319

7.3.2.2 Fax/Modem Bypass Mode ..................................................................... 320

7.3.2.3 Fax / Modem NSE Mode ....................................................................... 322

7.3.2.4 Fax / Modem Transparent Mode ........................................................... 322

7.3.2.5 Fax / Modem Transparent with Events Mode ........................................ 323

7.3.2.6 G.711 Fax / Modem Transport Mode .................................................... 323

7.3.2.7 Fax Fallback .......................................................................................... 324

7.3.3 Supporting V.34 Faxes ......................................................................................... 324

7.3.3.1 Using Bypass Mechanism for V.34 Fax Transmission .......................... 325

7.3.3.2 Using Relay mode for both T.30 and V.34 faxes ................................... 325

7.3.4 Supporting V.152 Implementation ......................................................................... 325

7.4 FXO Operating Modes ......................................................................................... 326

7.4.1 IP-to-Telephone Calls ........................................................................................... 326

7.4.1.1 One-Stage Dialing ................................................................................. 327

7.4.1.2 Two-Stage Dialing ................................................................................. 328

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7.4.1.3

 Call Termination (Disconnect Supervision) on FXO Devices ................ 328

7.4.1.4 DID Wink ................................................................................................ 329

7.4.2 Telephone-to-IP Calls ........................................................................................... 330

7.4.2.1 Automatic Dialing ................................................................................... 330

7.4.2.2 Collecting Digits Mode ........................................................................... 330

7.4.2.3 Ring Detection Timeout ......................................................................... 331

7.4.2.4 FXO Supplementary Services ............................................................... 331

7.5 Event Notification using X-Detect Header ............................................................ 332

7.6 RTP Multiplexing (ThroughPacket)

...................................................................... 333

7.7 Dyna

mic Jitter Buffer Operation ........................................................................... 334

7.8 Configuring Alternative Routing (Based on Connectivity and QoS)

..................... 335

7.8.1 Alternative Routing Mechanism ............................................................................ 335

7.8.2 Determining the Availability of Destination IP Addresses ..................................... 335

7.8.3 Relevant Parameters ............................................................................................ 335

7.9 Mapping PSTN Release Cause to SIP Response ............................................... 336

7.10 Supported RADIUS Att

ributes .............................................................................. 336

7.11 Call Detail Record

................................................................................................ 339

7.12 Proxy or Re

gistrar Registration Example ............................................................. 340

7.13 Configuration Exa

mples ....................................................................................... 342

7.13.1 SIP Call Flow ......................................................................................................... 342

7.13.2 SIP Authentication Example ................................................................................. 344

7.13.3 Establishing a Call between Two Devices ............................................................ 346

7.13.4 Remote PBX Extension Between FXO and FXS Devices .................................... 348

7.13.4.1 Dialing from Remote Extension (Phone at FXS) ................................... 349

7.13.4.2 Dialing from PBX Line or PSTN ............................................................. 349

7.13.4.3 Message Waiting Indication for Remote Extensions ............................. 349

7.13.4.4 Call Waiting for Remote Extensions ...................................................... 350

7.13.4.5 FXS Gateway Configuration .................................................................. 350

7.13.4.6 FXO Gateway Configuration .................................................................. 351

7.13.5 SIP Trunking between Enterprise and ITSPs ....................................................... 352

7.14 Working with Supplementary Services ................................................................. 356

7.14.1 Call Hold and Retrieve .......................................................................................... 356

7.14.2 Consultation / Alternate ......................................................................................... 359

7.14.3 Call Transfer .......................................................................................................... 359

7.14.4 Call Forward .......................................................................................................... 360

7.14.5 Call Waiting ........................................................................................................... 361

7.14.6 Message Waiting Indication .................................................................................. 361

7.14.7 Caller ID ................................................................................................................ 362

7.14.7.1 Caller ID Detection / Generation on the Tel Side .................................. 362

7.14.7.2 Debugging a Caller ID Detection on FXO ............................................. 363

7.14.7.3 Caller ID on the IP Side ......................................................................... 364

8 Networking Capabilities ................................................................................. 365

8.1 Ethernet Interface Configuration .......................................................................... 365

8.2 NAT (Netwo

rk Address Translation) Support ....................................................... 365

8.2.1 STUN .................................................................................................................... 366

8.2.2 First Incoming Packet Mechanism ........................................................................ 367

8.2.3 No-Op Packets ...................................................................................................... 367

8.3 IP Multicasting ...................................................................................................... 368

8.4 Robust Reception of RTP Streams

...................................................................... 368

8.5 Multiple Routers Support

...................................................................................... 368

8.6 Simple Net

work Time Protocol Support ............................................................... 369

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8.7 IP QoS via Differentiated Services (DiffServ) ....................................................... 369

8.8 VLANS and Multiple IPs ....................................................................................... 370

8.8.1 Multiple IPs ............................................................................................................ 370

8.8.2 IEEE 802.1p/Q (VLANs and Priority) .................................................................... 370

8.8.3 Getting Started with VLANS and Multiple IPs ....................................................... 373

8.8.3.1 Integrating Using the Web Interface ...................................................... 373

8.8.3.2 Integrating Using the ini File .................................................................. 375

9 Supplied SIP Software Package .................................................................... 379

10 Selected Technical Specifications ................................................................ 381

10.1 MP-11x Specifications .......................................................................................... 381

10.2 MP-124 Spe

cifications .......................................................................................... 384

11 Glossary .......................................................................................................... 387

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MediaPack Series

List of Figures

Figure 1-1: Typical MediaPack VoIP Application ................................................................................... 16

Figure 3-1: Enter Network Password Screen ........................................................................................ 22

Figure 3-2: Main Areas of the Web Interface GUI ................................................................................. 23

Figure 3-3: "Reset" Displayed on Toolbar ............................................................................................. 24

Figure 3-4: Terminology for Navigation Tree Levels ............................................................................. 25

Figure 3-5: Navigation Tree in Basic and Full View ............................................................................... 26

Figure 3-6: Showing and Hiding Navigation Pane ................................................................................. 27

Figure 3-7: Toggling between Basic and Advanced Page View ............................................................ 29

Figure 3-8: Expanding and Collapsing Parameter Groups .................................................................... 30

Figure 3-9: Editing Symbol after Modifying Parameter Value ............................................................... 31

Figure 3-10: Value Reverts to Previous Valid Value ............................................................................. 32

Figure 3-11: Adding an Index Entry to a Table ...................................................................................... 33

Figure 3-12: Compacting a Web Interface Table ................................................................................... 34

Figure 3-13: Searched Result Screen ................................................................................................... 35

Figure 3-14: Scenario Creation Confirm Message Box ......................................................................... 36

Figure 3-15: Creating a Scenario ........................................................................................................... 37

Figure 3-16: Scenario Loading Message Box ....................................................................................... 38

Figure 3-17: Scenario Example ............................................................................................................. 38

Figure 3-18: Scenario File Page ............................................................................................................ 40

Figure 3-19: Scenario Loading Message Box ....................................................................................... 42

Figure 3-20: Message Box for Confirming Scenario Deletion ............................................................... 42

Figure 3-21: Confirmation Message Box for Exiting Scenario Mode ..................................................... 43

Figure 3-22: Customizing Web Logo and Product Name ...................................................................... 43

Figure 3-23: Image Download Screen ................................................................................................... 44

Figure 3-24: User-Defined Web Welcome Message after Login ........................................................... 46

Figure 3-25: Help Topic for Current Page ............................................................................................. 47

Figure 3-26: MP-11x Home Page .......................................................................................................... 48

Figure 3-27: MP-124 Home Page .......................................................................................................... 48

Figure 3-28: Shortcut Menu when Clicking Port (e.g. MP-11x) ............................................................. 49

Figure 3-29: Text Box for Typing Port Name (e.g. MP-11x) .................................................................. 49

Figure 3-30: Shortcut Menu when Clicking Port – Port Settings (e.g. MP-11x) .................................... 50

Figure 3-31: Basic Channel Information Page ....................................................................................... 50

Figure 3-32: Shortcut Menu when Clicking Port – Reset Channel (e.g. MP-11x) ................................. 51

Figure 3-33: Log Off Confirmation Box .................................................................................................. 51

Figure 3-34: Web Session Logged Off .................................................................................................. 51

Figure 3-35: IP Settings Page ................................................................................................................ 53

Figure 3-36: Confirmation Message for Accessing the Multiple Interface Table ................................... 56

Figure 3-37: Interface Table Page ......................................................................................................... 56

Figure 3-38: Application Settings Page ................................................................................................. 59

Figure 3-39: NFS Settings Page ............................................................................................................ 62

Figure 3-40: IP Routing Table Page ..................................................................................................... 64

Figure 3-41: QoS Settings Page ............................................................................................................ 65

Figure 3-42: Voice Settings Page .......................................................................................................... 67

Figure 3-43: Fax/Modem/CID Settings Page ......................................................................................... 70

Figure 3-44: RTP / RTCP Settings Page ............................................................................................... 74

Figure 3-45: General Media Settings Page ........................................................................................... 77

Figure 3-46: Hook-Flash Settings Page ................................................................................................ 77

Figure 3-47: Media Security Page ......................................................................................................... 78

Figure 3-48: Web User Accounts Page (for Users with 'Security Administrator' Privileges) ................. 81

Figure 3-49: Web & Telnet Access List Page - Add New Entry ............................................................ 83

Figure 3-50: Web & Telnet Access List Table ....................................................................................... 83

Figure 3-51: Firewall Settings Page ....................................................................................................... 84

Figure 3-52: Certificates Signing Request Page ................................................................................... 86

Figure 3-53: IKE Table Listing Loaded Certificate Files ........................................................................ 88

Figure 3-54: General Security Settings Page ........................................................................................ 90

Figure 3-55: IPSec Table Page ............................................................................................................. 95

Figure 3-56: IKE Table Page ................................................................................................................. 98

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Figure 3-57: SIP General Parameters Page ........................................................................................ 101



Figure 3-58: Proxy & Registration Page .............................................................................................. 112

Figure 3-59: Proxy Sets Table Page .................................................................................................... 120

Figure 3-60: Coders Page ................................................................................................................... 124

Figure 3-61: DTMF & Dialing Page ...................................................................................................... 126

Figure 3-62: Advanced Parameters Page ........................................................................................... 130

Figure 3-63: Supplementary Services Page ........................................................................................ 139

Figure 3-64: Metering Tones Page ...................................................................................................... 145

Figure 3-65: Charge Codes Table Page .............................................................................................. 146

Figure 3-66: Keypad Features Page .................................................................................................... 147

Figure 3-67: SAS Configuration Page ................................................................................................. 150

Figure 3-68: Source Phone Number Manipulation Table for Tel-to-IP Calls ....................................... 152

Figure 3-69: Phone Context Table Page ............................................................................................. 156

Figure 3-70: Routing General Parameters Page ................................................................................. 157

Figure 3-71: Tel to IP Routing Page .................................................................................................... 161

Figure 3-72: IP to Hunt Group Routing Page ...................................................................................... 165

Figure 3-73: Internal DNS Table Page ................................................................................................ 167

Figure 3-74: Internal SRV Table Screen.............................................................................................. 168

Figure 3-75: Reasons for Alternative Routing Page ............................................................................ 169

Figure 3-76: Coder Group Settings Page ............................................................................................ 171

Figure 3-77: Tel Profile Settings Screen .............................................................................................. 172

Figure 3-78: IP Profile Settings Page .................................................................................................. 173

Figure 3-79: Authentication Page ........................................................................................................ 175

Figure 3-80: Automatic Dialing Page ................................................................................................... 176

Figure 3-81: Caller Display Information Page ...................................................................................... 177

Figure 3-82: Call Forward Table Page ................................................................................................. 178

Figure 3-83: Caller ID Permissions Page ............................................................................................ 180

Figure 3-84: Call Waiting Page ............................................................................................................ 181

Figure 3-85: Endpoint Phone Number Table Page ............................................................................. 182

Figure 3-86: Hunt Group Settings Page .............................................................................................. 183

Figure 3-87: IP Group Table Page ....................................................................................................... 186

Figure 3-88: Account Table Page ........................................................................................................ 188

Figure 3-89: Voice Mail Settings Page ................................................................................................ 191

Figure 3-90: RADIUS Parameters Page .............................................................................................. 194

Figure 3-91: FXO Settings Page .......................................................................................................... 196

Figure 3-92: Management Settings Page ............................................................................................ 199

Figure 3-93: SNMP Trap Destinations Page ....................................................................................... 202

Figure 3-94: SNMP Community Strings Page ..................................................................................... 203

Figure 3-95: SNMP V3 Setting Page ................................................................................................... 204

Figure 3-96: SNMP Trusted Managers ................................................................................................ 206

Figure 3-97: Regional Settings Page ................................................................................................... 206

Figure 3-98: Maintenance Actions Page ............................................................................................. 207

Figure 3-99: Reset Confirmation Message Box ................................................................................... 208

Figure 3-100: Device Lock Confirmation Message Box ...................................................................... 209

Figure 3-101: Load Auxiliary Files Page .............................................................................................. 211

Figure 3-102: Start Software Upgrade Wizard Screen ........................................................................ 213

Figure 3-103: Load a CMP file Page ................................................................................................... 214

Figure 3-104: CMP File Loaded Successfully Message ...................................................................... 215

Figure 3-105: Load an ini File Page ..................................................................................................... 216

Figure 3-106: End Process Wizard Page ............................................................................................ 217

Figure 3-107: Message Box Informing of Upgraded CMP File ............................................................ 217

Figure 3-108: Configuration File Page ................................................................................................. 218

Figure 3-109: Message Log Screen .................................................................................................... 219

Figure 3-110: Ethernet Port Information Page ..................................................................................... 220

Figure 3-111: Active IP Interfaces Page .............................................................................................. 221

Figure 3-112: Performance Statistics Page ......................................................................................... 222

Figure 3-113: Active Alarms Page ....................................................................................................... 223

Figure 3-114: Calls Count Page .......................................................................................................... 224

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Figure 3-115: Call Routing Status Page .............................................................................................. 226



Figure 3-116: Registration Status Page............................................................................................... 227

Figure 3-117: SAS Registered Users Page ......................................................................................... 227

Figure 3-118: IP Connectivity Page ..................................................................................................... 228

Figure 6-1: Example of a User Information File ................................................................................... 314

Figure 7-1: Device's SAS Agent Redirecting Emergency Calls to PSTN ............................................ 316

Figure 7-2: Call Flow for One-Stage Dialing ........................................................................................ 327

Figure 7-3: Call Flow for Two-Stage Dialing ........................................................................................ 328

Figure 7-4: Call Flow for Automatic Dialing ......................................................................................... 330

Figure 7-5: Collecting Digits Mode ....................................................................................................... 331

Figure 7-6: SIP Call Flow ..................................................................................................................... 342

Figure 7-7: Assigning Phone Numbers to Device 10.2.37.10.............................................................. 347

Figure 7-8: Assigning Phone Numbers to Device 10.2.37.20.............................................................. 347

Figure 7-9: Routing Calls Between Devices ........................................................................................ 347

Figure 7-10: FXO-FXS Remote PBX Extension (Example)................................................................. 348

Figure 7-11: MWI for Remote Extensions............................................................................................ 350

Figure 7-12: Call Waiting for Remote Extensions ................................................................................ 350

Figure 7-13: Assigning Phone Numbers .............................................................................................. 350

Figure 7-14: Automatic Dialing Configuration ...................................................................................... 351

Figure 7-15: Tel-to-IP Routing Configuration ....................................................................................... 351

Figure 7-16: Assigning Phone Numbers to FXO Ports ........................................................................ 351

Figure 7-17: Automatic Dialing Configuration ...................................................................................... 352

Figure 7-18: FXO Tel-to-IP Routing Configuration .............................................................................. 352

Figure 7-19: SIP Trunking Example Architecture ................................................................................ 353

Figure 7-20: Configuring Proxy Set ID #1 in the Proxy Sets Table Page ............................................ 354

Figure 7-21: Configuring IP Groups #1 and #2 in the IP Group Table Page ....................................... 354

Figure 7-22: Configuring Hunt Groups................................................................................................. 354

Figure 7-23: Configuring Hunt Groups Settings .................................................................................. 355

Figure 7-24: Configuring Username and Password for Channels 5-8 in Authentication Page ........... 355

Figure 7-25: Configuring Accounts ...................................................................................................... 355

Figure 7-26: Configuring IP-to-Hunt Group Routing ............................................................................ 355

Figure 7-27: Configuring Tel-to-IP Routing .......................................................................................... 356

Figure 7-28: Double Hold SIP Call Flow .............................................................................................. 358

Figure 8-1: Nat Functioning ................................................................................................................. 366

Figure 8-2: Multiple Network Interfaces and VLANs ............................................................................ 371

Figure 8-3: VLAN Configuration in the IP Settings Page ..................................................................... 373

Figure 8-4: OAM, Control, Media IP Configuration in the IP Settings Page ........................................ 374

Figure 8-5: Multiple Interface Table Page ........................................................................................... 374

Figure 8-6: Static Routes for OAM/Control in IP Routing Table .......................................................... 375

Version 5.6 11 November 2008

SIP User's Manual Contents

List of Tables

Table 1-1: Supported Medi

aPack Series Configurations....................................................................... 15

Table 3-1: Description of Toolbar Buttons ............................................................................................. 24

Table 3-2: ini File Parameters for Changing Logo Image ...................................................................... 45

Table 3-3: ini File Parameters for Replacing Logo with Text ................................................................. 45

Table 3-4: ini File Parameters for Customizing Product Name ............................................................. 46

Table 3-5: ini File Parameter for Welcome Login Message................................................................... 46

Table 3-6: Description of the Areas of the Home Page ......................................................................... 48

Table 3-7: Network Settings -- IP Settings Parameters ......................................................................... 53

Table 3-8: Multiple Interface Table Parameters Description ................................................................. 57

Table 3-9: Application Settings Parameters .......................................................................................... 59

Table 3-10: Network Settings -- NFS Settings Parameters ................................................................... 63

Table 3-11: IP Routing Table Description .............................................................................................. 64

Table 3-12: QoS Settings Parameters ................................................................................................... 66

Table 3-13: Media Settings, Voice Settings Parameters ....................................................................... 68

Table 3-14: Media Settings -- Fax/Modem/CID Parameters ................................................................. 70

Table 3-15: Media Settings, RTP / RTCP Parameters .......................................................................... 74

Table 3-16: Media Settings Parameters ................................................................................................ 77

Table 3-17: Hook-Flash Settings Parameters ....................................................................................... 77

Table 3-18: Media Security Parameters ................................................................................................ 78

Table 3-19: Web User Accounts Access Levels and Privileges ........................................................... 80

Table 3-20: Default Attributes for the Web User Accounts .................................................................... 80

Table 3-21: Internal Firewall Parameters............................................................................................... 85

Table 3-22: General Security Parameters ............................................................................................. 91

Table 3-23: Default IKE Second Phase Proposals ................................................................................ 95

Table 3-24: IPSec SPD Table Configuration Parameters ..................................................................... 96

Table 3-25: Default IKE First Phase Proposals ..................................................................................... 98

Table 3-26: IKE Table Configuration Parameters .................................................................................. 99

Table 3-27: SIP General Parameters (Protocol Definition).................................................................. 102

Table 3-28: Proxy & Registration Parameters ..................................................................................... 113

Table 3-29: Proxy Sets Table Parameters .......................................................................................... 121

Table 3-30: Supported Coders ............................................................................................................ 124

Table 3-31: DTMF and Dialing Parameters ......................................................................................... 126

Table 3-32: Advanced Parameters Description ................................................................................... 131

Table 3-33: Supplementary Services Parameters ............................................................................... 140

Table 3-34: Metering Tones Parameters ............................................................................................. 145

Table 3-35: Keypad Features Parameters Description ....................................................................... 148

Table 3-36: Stand-Alone Survivability Parameters Description ........................................................... 150

Table 3-37: Number Manipulation Parameters Description................................................................. 153

Table 3-38: Dialing Plan Notations ...................................................................................................... 155

Table 3-39: Phone-Context Parameters Description ........................................................................... 156

Table 3-40: Routing General Parameters Description ......................................................................... 158

Table 3-41: Tel to IP Routing Table Parameters Description .............................................................. 162

Table 3-42: IP to Hunt Group Routing Table Description .................................................................... 165

Table 3-43: Description of Parameter Unique to IP Profile ................................................................. 174

Table 3-44: Call Forward Table ........................................................................................................... 179

Table 3-45: Endpoint Phone Number Table Description ..................................................................... 182

Table 3-46: Hunt Group Settings Parameters Description .................................................................. 183

Table 3-47: IP Group Parameters Description .................................................................................... 187

Table 3-48: Account Parameters Description ...................................................................................... 189

Table 3-49: Voice Mail Parameters ..................................................................................................... 192

Table 3-50: RADIUS Parameters Description ..................................................................................... 195

Table 3-51: FXO Parameters Description ........................................................................................... 196

Table 3-52: Management Settings Parameters ................................................................................... 200

Table 3-53: SNMP Trap Destinations Parameters Description ........................................................... 202

Table 3-54: SNMP Community Strings Parameters Description ......................................................... 204

SIP User's Manual 12 Document #: LTRT-65411

MediaPack Series

Table 3-55: SNMP V3 Users

Parameters ............................................................................................ 205

Table 3-56: Auxiliary Files Descriptions............................................................................................... 210

Table 3-57: Ethernet Port Information Parameters .............................................................................. 220

Table 3-58: Call Counters Description ................................................................................................. 224

Table 3-59: Call Routing Status Parameters ....................................................................................... 226

Table 3-60: SAS Registered Users Parameters .................................................................................. 228

Table 3-61: IP Connectivity Parameters .............................................................................................. 229

Table 4-1: Networking ini File Parameters .......................................................................................... 236

Table 4-2: System ini File Parameters ................................................................................................. 244

Table 4-3: Web and Telnet ini File Parameters ................................................................................... 250

Table 4-4: Security ini File Parameters ................................................................................................ 252

Table 4-5: RADIUS ini File Parameters ............................................................................................... 257

Table 4-6: SNMP ini File Parameters .................................................................................................. 258

Table 4-7: SIP ini File Parameters ....................................................................................................... 260

Table 4-8: Voice Mail ini File Parameters ............................................................................................ 277

Table 4-9: PSTN ini File Parameters ................................................................................................... 279

Table 4-10: Analog Telephony ini File Parameters ............................................................................. 280

Table 4-11: Number Manipulation and Routing ini File Parameters .................................................... 289

Table 4-12: Channel ini File Parameters ............................................................................................. 298

Table 4-13: Auxiliary / Configuration ini File Parameters .................................................................... 304

Table 6-1: User Information Items ....................................................................................................... 313

Table 7-1: Supported X-Detect Event Types ....................................................................................... 332

Table 7-2: Supported RADIUS Attributes ............................................................................................ 336

Table 7-3: Supported CDR Fields ........................................................................................................ 339

Table 8-1: Traffic / Network Types and Priority ................................................................................... 372

Table 8-2: Example of VLAN and Multiple IPs Configuration .............................................................. 373

Table 9-1: Supplied Software Package ............................................................................................... 379

Table 10-1: MP-11x Functional Specifications .................................................................................... 381

Table 10-2: MP-124 Functional Specifications .................................................................................... 384

Table 11-1: Glossary of Terms ............................................................................................................ 387

Version 5.6 13 November 2008

SIP User's Manual Notices

Notice

This document describes the AudioCodes MediaPack series Voice over IP (VoIP) gateways.

Information contained in this document is believed to be accurate and reliable at the time of

printing. However, due to ongoing product improvements and revisions, AudioCodes cannot

guarantee accuracy of printed material after the Date Published nor can it accept responsibility

for errors or omissions. Before consulting this document, check the corresponding Release

Notes regarding feature preconditions and/or specific support in this release. In cases where

there are discrepancies between this document and the Release Notes, the information in the

Release Notes supersedes that in this document. Updates to this document and other

documents can be viewed by registered customers at http://www.audiocodes.com/support.

This document is subject to change without notice.

Date Published: November-17-2008

Tip: When viewing this manual on CD, Web site or on any other electronic copy,

all cross-references are hyperlinked. Click on the page or section numbers

(shown in blue) to reach the individual cross-referenced item directly. To

return back to the point from where you accessed the cross-reference, press

the ALT and Å keys

Trademarks

AC logo, Ardito, AudioCoded, AudioCodes, AudioCodes logo, CTI², CTI Squared, InTouch,

IPmedia, Mediant, MediaPack, MP-MLQ, NetCoder, Netrake, Nuera, Open Solutions

Network, OSN, Stretto, 3GX, TrunkPack, VoicePacketizer, VoIPerfect, What's Inside

Matters, Your Gateway To VoIP, are trademarks or registered trademarks of AudioCodes

Limited. All other products or trademarks are property of their respective owners.

WEEE EU Directive

Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed

of with unsorted waste. Please contact your local recycling authority for disposal of this

product.

Customer Support

Customer technical support and service are provided by AudioCodes’ Distributors,

Partners, and Resellers from whom the product was purchased. For Customer support for

products purchased directly from AudioCodes, contact support@audiocodes.com

.

Abbreviations and Terminology

Each abbreviation, unless widely used, is spelled out in full when first used. Only industry-

standard terms are used throughout this manual. Hexadecimal notation is indicated by 0x

preceding the number.

SIP User's Manual 14 Document #: LTRT-65411

MediaPack Series

Related Documentation

Document # Manual Name

LTRT-523xx (where xx is the document version) Product Reference Manual

LTRT-656xx MP-11x & MP-124 SIP Release Notes

LTRT-598xx MP-11x & MP-124 SIP Installation Manual

LTRT-529xx MP-11x SIP Fast Track Guide

LTRT-532xx MP-124 SIP Fast Track Guide

LTRT-665xx CPE Configuration Guide for IP Voice Mail

Warning: The device is supplied as a sealed unit and must only be serviced by

qualified service personnel.

Notes: The following naming conventions are used throughout this manual, unless

otherwise specified:

• The term device refers to the MediaPack series gateways.

• The term MediaPack refers to MP-124, MP-118, MP-114, and MP-112.

• The term MP-11x refers to the MP-118, MP-114, and MP-112 devices.

Note: Where ‘network’ appears in this manual, it means Local Area Network (LAN),

Wide Area Network (WAN), etc. accessed via the device’s Ethernet interface.

Note: The terms IP-to-Tel and Tel-to-IP refer to the direction of the call relative to

the AudioCodes device. IP-to-Tel refers to calls received from the IP network

and destined to the PSTN/PBX (i.e., telephone connected directly or indirectly

to the device); Tel-to-IP refers to calls received from the PSTN/PBX and

destined for the IP network.

Notes:

• FXO (Foreign Exchange Office) is the interface replacing the analog

telephone and connects to a Public Switched Telephone Network (PSTN)

line from the Central Office (CO) or to a Private Branch Exchange (PBX).

The FXO is designed to receive line voltage and ringing current, supplied

from the CO or the PBX (just like an analog telephone). An FXO VoIP

device interfaces between the CO/PBX line and the Internet.

• FXS (Foreign Exchange Station) is the interface replacing the Exchange

(i.e., the CO or the PBX) and connects to analog telephones, dial-up

modems, and fax machines. The FXS is designed to supply line voltage

and ringing current to these telephone devices. An FXS VoIP device

interfaces between the analog telephone devices and the Internet.

Version 5.6 15 November 2008

SIP User's Manual 1. Overview

1 Overview

This manual provides you with information for configuring and operating the VoIP analog

MediaPack series devices listed in the table below:

Table 1-1: Supported MediaPack Series Configurations

Product Name FXS FXO

Combined FXS /

FXO

Number of

Channels

MP-124

9

8

24

MP-118

9

4 + 4 8

MP-114

9

2 + 2 4

MP-112*

9

8

2

* The MP-112 differs from the MP-114 and MP-118 in that its configuration excludes the

RS-232 connector, Lifeline option, and outdoor protection.

1.1 Gateway Description

The MediaPack series

analog Voice-over-IP (VoIP) Session Initiation Protocol (SIP) media

gateways (hereafter referred to as device) are cost-effective, cutting edge technology

products. These stand-alone analog VoIP devices provide superior voice technology for

connecting legacy telephones, fax machines and Private Branch Exchange (PBX) systems

to IP-based telephony networks, as well as for integration with new IP-based PBX

architectures. These devices are designed and tested to be fully interoperable with leading

softswitches and SIP servers.

The device is best suited for small and medium-sized enterprises (SME), branch offices, or

residential media gateway solutions. The device enables users to make local or

international telephone and / or fax calls over the Internet between distributed company

offices, using their existing telephones and fax. These calls are routed over the existing

network ensuring that voice traffic uses minimum bandwidth. The device also provides SIP

trunking capabilities for Enterprises operating with multiple Internet Telephony Service

Providers (ITSP) for VoIP services.

The device supports the SIP protocol, enabling the deployment of VoIP solutions in

environments where each enterprise or residential location is provided with a simple media

gateway. This provides the enterprise with a telephone connection (i.e., RJ-11 connector)

and the capability to transmit voice and telephony signals over a packet network.

The device provides FXO and/or FXS analog ports for direct connection to an enterprise's

PBX (FXO), and / or to phones, fax machines, and modems (FXS). Depending on model,

the device can support up to 24 simultaneous VoIP calls. The device is also equipped with

a 10/100Base-TX Ethernet port for connection to the network. The device provides LEDs

for indicating operating status of the various interfaces.

The device is a compact unit that can be easily mounted on a desktop, wall, or in a 19-inch

rack.

The device provides a variety of management and provisioning tools, including an HTTP-

based embedded Web server, Telnet, and Simple Network Management Protocol (SNMP).

The user-friendly, Web interface provides remote configuration using any standard Web

browser (such as Microsoft™ Internet Explorer™).

SIP User's Manual 16 Document #: LTRT-65411

MediaPack Series

The figure below illustrates a typical MediaPack VoIP application.

Figure 1-1: Typical MediaPack VoIP Application

1.2 MediaPack Features

This section provides a high-level overview of some of the many device supported features.

For more updated information on the device's supported features, refer to the latest MP-11x

& MP-124 SIP Release Notes.

1.2.1 MP-11x Hardware Features

The MP-11x series hardware features include the following:

 Combined FXS / FXO devices (four FXS and four FXO ports on the MP-118; two FXS

and two FXO ports on the MP-114).

 MP-11x compact, rugged enclosure -- only one-half of a 19-inch rack unit, 1 U high.

 Lifeline - provides a wired phone connection to the PSTN line that becomes active

upon a power or network failure (combined FXS/FXO devices provide a Lifeline

connection that's available on all FXS ports).

 LEDs on the front panel that provide information on the device's operating status and

the network interface.

 Reset button on the rear panel for restarting the MP-11x and for restoring the MP-11x

parameters to their factory default settings.

Version 5.6 17 November 2008

SIP User's Manual 1. Overview

1.2.2 MP-124 Hardware Features

The MP-124 hardware features include the following:

 MP-124 19-inch, 1U rugged enclosure provides up to 24 analog FXS ports, using a

single 50-pin Telco connector.

 LEDs on the front panel that provide information on the device's operating status and

the network interface.

 Reset button on the front panel for restarting the MP-124 and for restoring the MP-124

parameters to their factory default settings.

1.3 SIP Overview

Session Initiation Protocol (SIP) is an application-layer control (signaling) protocol used on

the gateway for creating, modifying, and terminating sessions with one or more participants.

These sessions can include Internet telephone calls, media announcements, and

conferences.

SIP invitations are used to create sessions and carry session descriptions that enable

participants to agree on a set of compatible media types. SIP uses elements called Proxy

servers to help route requests to the user's current location, authenticate and authorize

users for services, implement provider call-routing policies and provide features to users.

SIP also provides a registration function that enables users to upload their current locations

for use by Proxy servers. SIP implemented in the gateway, complies with the Internet

Engineering Task Force (IETF) RFC 3261 (refer to http://www.ietf.org).

SIP User's Manual 18 Document #: LTRT-65411

MediaPack Series

Reader’s Notes

Version 5.6 19 November 2008

SIP User's Manual 2. Configuration Concepts

2 Configuration Concepts

You can configure the device's parameters (including upgrading the software, and

uploading configuration and auxiliary files), using the following tools:

 An HTTP-based Embedded Web Server (Web interface), using any standard Web

browser (described in ''Web-based Management'' on page 21).

 A configuration file referred to as the ini file (refer to ''ini File Configuration'' on page

231).

 Simple Network Management Protocol (SNMP) browser software (refer to the Product

Reference Manual).

 AudioCodes’ Element Management System (refer to AudioCodes’ EMS User’s Manual

or EMS Product Description).

Note: To initialize the device by assigning it an IP address, a firmware file (cmp),

and a configuration file (ini file), you can use AudioCodes' BootP/TFTP utility,

which accesses the device using its MAC address (refer to the Product

Reference Manual).

SIP User's Manual 20 Document #: LTRT-65411

MediaPack Series

Reader’s Notes

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AudioCodes MediaPack 114, MediaPack 118, MediaPack 124, MediaPack MP-114, MediaPack MP-118, MediaPack MP-124 User manual

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