HP 230 User guide

HP Workstation

User Guide

Copyright Information

Development Company, L.P.

Second Edition: October 2013

First Edition: June 2013

Part number: 727850-002

Warranty

Hewlett-Packard Company shall not be

liable for technical or editorial errors or

omissions contained herein or for incidental

or consequential damages in connection

with the furnishing, performance, or use of

this material. The information in this

document is provided “as is” without

warranty of any kind, including, but not

limited to, the implied warranties of

merchantability and fitness for a particular

purpose, and is subject to change without

notice. The warranties for HP products are

set forth in the express limited warranty

statements accompanying such products.

Nothing herein should be construed as

constituting an additional warranty.

The information contained herein is subject

to change without notice. The only

warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors

or omissions contained herein.

Windows 8

Not all features are available in all editions

of Windows 8. This computer may require

upgraded and/or separately purchased

hardware, drivers and/or software to take

full advantage of Windows 8 functionality.

See

http://www.microsoft.com for details.

Windows 7

This computer may require upgraded and/

or separately purchased hardware and/or a

DVD drive to install the Windows 7 software

and take full advantage of Windows 7

functionality. See

http://windows.microsoft.com/en-us/

windows7/get-know-windows-7 for details.

Trademark Credits

Microsoft and Windows are U.S. registered

trademarks of Microsoft Corporation.

Intel is a trademark of Intel Corporation in

the U.S. and other countries.

About this guide

This guide provides setup and troubleshooting information for your workstation. It includes these topics:

Guide topics

Locating HP resources on page 1

Workstation features on page 6

Setting up the workstation on page 12

Setting up, backing up, restoring, and recovering Windows

7 on page 22

Setting up, backing up, restoring, and recovering Windows

8 on page 28

Setting up and restoring Linux on page 36

Diagnostics and Minor Troubleshooting on page 43

Routine Care on page 49

TIP: If you do not find what you are looking for in this guide:

— Find technical details in the Maintenance and Service Guide for your workstation at

http://www.hp.com/support/workstation_manuals.

— View component installation videos at

http://www.hp.com/go/sml.

— See additional information about your workstation at

http://www.hp.com/go/workstations.

iii

iv About this guide

Table of contents

1 Locating HP resources ....................................................................................................... 1

Product information .................................................................................................................. 2

Support ................................................................................................................................... 3

Product documentation ............................................................................................................. 4

Product diagnostics .................................................................................................................. 4

Product updates ....................................................................................................................... 5

2 Workstation features ........................................................................................................ 6

Small form factor workstation components ................................................................................... 7

Front panel ............................................................................................................... 7

Rear panel ............................................................................................................... 8

Tower workstation components .................................................................................................. 9

Font panel ................................................................................................................ 9

Rear panel ............................................................................................................. 10

Product specifications ............................................................................................................. 11

Workstation weights and dimensions ......................................................................... 11

Environmental specifications ..................................................................................... 11

3 Setting up the workstation ............................................................................................. 12

Ensuring proper ventilation ...................................................................................................... 13

Setup procedures ................................................................................................................... 14

Adding monitors .................................................................................................................... 15

Planning for additional monitors ................................................................................ 15

Finding supported graphics cards ............................................................................. 17

Matching graphics cards to monitor connectors .......................................................... 17

Identifying monitor connection requirements ............................................................... 18

Connecting and configuring monitors ........................................................................ 19

Using a third-party graphics configuration utility .......................................................... 20

Customizing the monitor display (Windows) ............................................................... 20

Installing optional components ................................................................................................. 21

Security ................................................................................................................................ 21

Product recycling ................................................................................................................... 21

4 Setting up, backing up, restoring, and recovering Windows 7 ........................................ 22

Setting up the Windows 7 operating system .............................................................................. 22

Installing or upgrading device drivers ........................................................................ 22

v

Transferring files and settings .................................................................................... 23

Backing up, restoring, and recovering Windows 7 ..................................................................... 23

Backing up your information ..................................................................................... 23

System Restore ........................................................................................................ 24

System Recovery ..................................................................................................... 25

System Recovery from recovery partition image ........................................... 25

Creating recovery discs with HP Recovery Disc Creator on HP Workstations .... 26

Creating recovery discs .............................................................. 26

Using HP Recovery Disc operating system discs ............................. 27

5 Setting up, backing up, restoring, and recovering Windows 8 ........................................ 28

Additional information ............................................................................................................ 28

Setting up the Windows 8 operating system ............................................................... 28

Downloading Windows 8 updates ............................................................................ 29

Backing up, restoring, and recovering Windows 8 ..................................................................... 29

Backing up your information ..................................................................................... 29

Creating recovery media and backups ...................................................................... 31

Restoring and recovering using Windows 8 tools ......................................... 32

Using Windows 8 Refresh ......................................................................... 32

Using Windows 8 Reset ............................................................................ 33

Recovery using the Windows 8 recovery USB flash drive .............................. 34

Recovery using Windows 8 restore media ................................................... 35

6 Setting up and restoring Linux ........................................................................................ 36

HP Linux Support Matrix ......................................................................................................... 36

HP Installer Kit for Linux .......................................................................................................... 37

Setting up Red Hat Enterprise Linux .......................................................................................... 37

HPIKL driver disc ..................................................................................................... 38

Installing with the HP Red Hat Linux driver disc ........................................................... 38

Setting up SUSE Linux Enterprise Desktop .................................................................................. 39

Setting up preloaded SLED ....................................................................................... 39

Installing SLED with the DVD Installer Kit .................................................................... 39

Restoring SLED (preloaded systems only) .................................................................... 40

Proprietary graphics drivers ..................................................................................................... 40

7 Updating the workstation ............................................................................................... 41

Updating the workstation after first boot .................................................................................... 41

Upgrading the BIOS ............................................................................................................... 41

Determining the current BIOS version ......................................................................... 41

Upgrading BIOS ..................................................................................................... 42

vi

Upgrading device drivers ........................................................................................................ 42

8 Diagnostics and Minor Troubleshooting ........................................................................... 43

Calling support ...................................................................................................................... 43

Locating identification labels ................................................................................................... 44

Locating warranty information ................................................................................................. 44

HP troubleshooting resources and tools ..................................................................................... 45

Online support ........................................................................................................ 45

Troubleshooting a problem ........................................................................ 45

Instant Support and Active Chat ................................................................. 45

Customer Advisories, Customer and Security Bulletins, and Customer Notices .. 46

Product Change Notifications .................................................................... 46

Helpful hints ........................................................................................................... 46

At startup ................................................................................................ 46

During operation ...................................................................................... 47

Customer self-repair .................................................................................. 48

Other troubleshooting options .................................................................... 48

9 Routine Care ................................................................................................................... 49

General cleaning safety precautions ......................................................................................... 49

Cleaning products .................................................................................................................. 49

Cleaning the chassis ............................................................................................................... 50

Cleaning the keyboard ........................................................................................................... 50

Cleaning the monitor .............................................................................................................. 50

Cleaning the mouse ................................................................................................................ 51

vii

viii

1 Locating HP resources

This section provides information about the following resources for your HP workstation:

Topics

Product information on page 2

●

Technical specifications

●

HP Cool Tools

●

Regulatory information

●

Accessories

●

System board

●

Serial number, Certificate of Authenticity (COA), and

Genuine Microsoft Label (GML)

Support on page 3

●

Product support

●

Warranty information

Product documentation on page 4

●

HP and third-party documentation, white papers

●

Product Change Notifications

●

Technical specifications (QuickSpecs)

●

Customer Advisories, Security Bulletins, Customer Notices

Product diagnostics on page 4

●

HP PC Hardware Diagnostics UEFI

●

Audible beeps and LED code definitions

●

POST error codes

Product updates on page 5

●

Driver and BIOS updates

●

Operating systems

1

Product information

Topic Location

Technical specifications See

www.hp.com/go/quickspecs. In the left pane, select your region and then select

Workstations.

HP Cool Tools (Windows® 7

only)

Most HP workstations with the Windows 7 operating system are preloaded with tools

that may enhance system performance and with additional software that is not

automatically installed during first boot. To access these applications:

●

Click the HP Cool Tools icon on the desktop, or

●

Open the HP Cool Tools folder by selecting Start > All Programs > HP >

HP Cool Tools.

To learn more about these applications, click HP Cool Tools—Learn More.

To install or launch the applications, click the appropriate application icon.

Additional information is located in the Maintenance and Service Guide for your

workstation on the web at

http://www.hp.com/support/workstation_manuals/.

Regulatory information Refer to the Regulatory Safety & Environmental Notices for product regulatory

information. You can also refer to the regulatory label on the workstation chassis.

Accessories For complete and current information about supported accessories and components,

see

http://www.hp.com/go/workstations.

System board A diagram of the system board is located on the inside of the side access panel

(tower and desktop configurations) or on the inside of the chassis (all-in-one

configurations). Additional information is located in the Maintenance and Service

Guide for your workstation on the web at

http://www.hp.com/support/

workstation_manuals/.

Serial number, Certificate of

Authenticity (COA) labels, and

Genuine Microsoft Label (GML) (if

applicable)

Serial number labels are on the top or back panel (tower and desktop

configurations). The COA (Windows 7) label and GML (Windows 8) are typically

located near the serial number label. Some workstations have this label on the bottom

panel.

Linux For information about running Linux on HP workstations, see

http://www.hp.com/

linux/, and then select Linux on Workstations from the list on the left.

2Chapter 1 Locating HP resources

Support

Topic Location

Product support For U.S. support, see

http://www.hp.com/go/contactHP.

For worldwide support, see

http://welcome.hp.com/country/us/en/wwcontact_us.html.

Here you can:

●

Chat online with an HP technician

●

Obtain email support

●

Find support telephone numbers

●

Locate an HP service center

Warranty

information

To locate base warranty information, see

http://www.hp.com/support/warranty-lookuptool.

To locate an existing Care Pack, see

http://www.hp.com/go/lookuptool.

To extend a standard product warranty, see

http://h20219.www2.hp.com/services/us/en/warranty/

carepack-overview.html. HP Care Pack Services offer upgraded service levels to extend and expand a

standard product warranty.

You can find the expressly provided HP Limited Warranty applicable to your product by using the

following instructions:

●

• For the Windows 7 operating system, select Start > All Programs > HP > HP

Documentation, and then select View Warranty Information from the documentation

launch panel.

●

• For the Windows 8 operating system, select the HP Documentation application, and then select

View Warranty Information from the documentation launch panel.

For some countries/regions, a printed HP Limited Warranty is provided in the box. In countries/regions

where the warranty is not provided in printed format, you may request a printed copy from

http://www.hp.com/go/orderdocuments or write to:

●

North America: Hewlett Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA

●

Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco/

Naviglio (MI), Italy

●

Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

Please include your product number, warranty period (found on your serial number label), name, and

postal address.

Support

3

Product documentation

Topic Location

HP user documentation, white

papers, and third-party

documentation

For the latest online documentation, see

http://www.hp.com/support/

workstation_manuals. These include this User Guide and the Maintenance and

Service Guide.

Removal and replacement videos To learn how to remove and replace workstation components, see

http://www.hp.com/go/sml.

Product notifications Subscriber's Choice is an HP program that allows you to sign up to receive driver

and software alerts, product change notifications (PCNs), the HP newsletter, customer

advisories, and more. Sign up at

www.hp.com/united-states/subscribe/gateway/?

jumpid=go/subscribe-gate1.

Technical specifications The Product Bulletin contains QuickSpecs for HP Workstations. QuickSpecs include

information about the operating system, power supply, memory, CPU, and many

other system components. To access the QuickSpecs, see

http://www.hp.com/go/

quickspecs/.

Customer Advisories, Security

Bulletins, and Notices

To find advisories, bulletins, and notices:

1. See

http://www.hp.com/go/workstationsupport.

2. Select the desired product.

3. From the Resources section, select See more.

4. Use the scroll bar to select Customer Advisories, Customer Bulletins, or

HP product bulletins (QuickSpecs).

Product diagnostics

Topic Location

HP PC Hardware Diagnostics

UEFI

The HP PC Hardware Diagnostics tool is pre-installed on workstations using the

Windows operating system.

Additional information is located in the Maintenance and Service Guide for your

workstation on the web at

http://www.hp.com/support/workstation_manuals/.

Audible beep and LED code

definitions

Refer to the workstation Maintenance and Service Guide for your workstation at

http://www.hp.com/support/workstation_manuals.

POST error codes Refer to the workstation Maintenance and Service Guide for your workstation at

http://www.hp.com/support/workstation_manuals.

4Chapter 1 Locating HP resources

Product updates

Topic Location

Driver and BIOS updates See

http://www.hp.com/go/workstationsupport to verify that you have the latest

drivers for the workstation.

To determine the current workstation BIOS on your workstation, follow these steps:

1. Turn on the workstation, and press esc during boot up.

2. Press f10 to enter Computer (f10) Setup Utility.

3. Select File > System Information. Note the BIOS version and date and

compare it with the BIOS versions that appear on the HP website.

For Windows 7, you can also find the BIOS version number, as follows:

1. Select Start > All Programs > Accessories > System Tools > System

Information.

2. In the right pane, find the line with BIOS Version/Date.

3. Note the BIOS version and date and compare it with the versions that appear

on the HP website.

In Windows 8, you can also find the BIOS version number, as follows:

1. Point to the upper-right or lower-right corner of the Start screen to display the

charms.

2. Click Settings > Change PC Settings.

Operating systems For additional information, on:

●

Operating systems supported on HP workstations, see

http://www.hp.com/go/

wsos.

●

Windows operating systems, see

http://www.microsoft.com/support.

●

Linux operating systems, see

http://www.hp.com/linux.

Product updates

5

2 Workstation features

For complete and current information about supported accessories and components for your

workstation, see

http://partsurfer.hp.com.

Topics

Small form factor workstation components on page 7

Tower workstation components on page 9

Product specifications on page 11

6 Chapter 2 Workstation features

Small form factor workstation components

This section describes components of your small form factor (SFF) workstation.

For complete and current information about supported accessories and components for the computer,

see

http://partsurfer.hp.com.

Front panel

1 Optical drive 5

Microphone or headphone connector

(software selectable, default mode is

microphone)

2

Power button 6 Headphone connector

3

Hard drive or optical drive activity light 7

Optional memory card reader or

optional second hard disk drive

4

USB 3.0 ports (2) 8 USB 2.0 ports (2)

Small form factor workstation components

7

Rear panel

1 PS/2 mouse connector 8 Power cord connector

2

RJ-45 Ethernet connector 9 PS/2 keyboard connector

3

Dual-Mode DisplayPort (3) 10 USB 2.0 ports (2)

4 Cable lock slot 11

Serial port (monitor)

5

USB 2.0 ports (2) 12 USB 3.0 ports (2)

6 Padlock loop lock 13

Audio line-out connector

7

Audio line-in connector

NOTE: The labels for the rear panel connectors use

industry-standard icons and colors.

NOTE:

The DP port is not supported when the system is configured with Intel® Xeon E3-12x0 v3 processors. Also, if a discrete graphics card is

installed, these ports are disabled by default.

NOTE:

Simultaneous usage of integrated Intel HD graphics and discrete graphics cards (in order to drive more than two displays) can be enabled using

Computer (f10) Setup Utility. However, HP recommends using only discrete graphics cards to drive more than two displays.

8 Chapter 2 Workstation features

Tower workstation components

This section describes the tower workstation components.

For complete and current information about supported accessories and components for the computer,

see

http://partsurfer.hp.com.

Font panel

1 Optical drive 6

USB 2.0 (Always-On Charging) port

(1)

2

Second optical drive or optional

component

7

USB 2.0 port (1)

3 Slim optical drive 8

USB 3.0 ports (2)

4

Hard drive or optical drive activity

light

9

Headphone connector

5

Power button 10` Microphone connector

Tower workstation components

9

Rear panel

1

Power supply Built-In Self Test (BIST)

LED

9 PS/2 mouse connector

2 Power cord connector 10

RJ-45 Ethernet connector

3

PS/2 keyboard connector 11 Dual-Mode DisplayPort (2)

4

USB 2.0 ports (2) 12 Universal chassis clamp opening

5

DVI-I connector 13 Cable lock slot

6

USB 3.0 ports (2) 14 Padlock loop

7

Microphone connector 15 USB 2.0 ports (2)

8

Audio line-out connector 16 Audio line-in connector

NOTE: The labels for the rear panel connectors use industry-standard icons and colors.

NOTE:

The DP and DVI-I ports are not supported when the system is configured with Intel Xeon E3-12x0 v3 processors. Also, if a discrete graphics card

is installed these ports are disabled by default.

NOTE:

Simultaneous usage of integrated Intel HD graphics and discrete graphics cards (in order to drive more than two displays) can be enabled using

Computer (f10) Setup Utility. However, HP recommends using only discrete graphics cards to drive three or more displays.

10 Chapter 2 Workstation features

Product specifications

Workstation weights and dimensions

Characteristic SFF Tower

Weight

Standard

configuration

7.2 kg (15.87 lb) 9.5 kg (20.94 lb)

Minimum

configuration

6.0 kg (13.23 lb) 8.8 kg (19.4 lb)

Maximum

configuration

7.9 kg (17.42 lb) 11.8 kg (26.01 lb)

Chassis dimensions

Height 33.7 cm (13.3 in) 39.9 cm (15.7 in)

Width 10.0 cm (3.9 in) 17.0 cm (6.7 in)

Depth 38.4 cm (15.1 in) 44.2 cm (17.4 in)

Environmental specifications

Temperature

Operating: 5°C to 35°C (40°F to 95°F)

Non-operating: -40°C to 60°C (-40°F to 140°F)

NOTE: Derate by 1°C (1.8°F) for every 305 m (1,000 ft) altitude over 1,524 m (5,000 ft).

Humidity

Operating: 8% to 85% relative humidity, non-condensing

Non-operating: 8% to 90% relative humidity, non-condensing

Altitude

Operating: 0 to 3,048 m (10,000 ft)

Non-operating: 0 to 9,144 m (30,000 ft)

Shock

Operating: ½-sine: 40g, 2-3ms (~62 cm/s)

Non-operating:

●

½-sine: 160 cm/s, 2-3ms (~105g)

●

square: 422 cm/s, 20g

NOTE: Values represent individual shock events and do not indicate repetitive shock events.

Vibration

Operating Random: 0.5g (rms), 5-300 Hz, up to 0.0025g²/Hz

Non-Operating: random: 2.0g (rms), 5-500 Hz, up to 0.0150g²/Hz

NOTE: Values do not indicate continuous vibration.

Product specifications

11

3 Setting up the workstation

This chapter describes how to set up your workstation.

Topics

Ensuring proper ventilation on page 13

Setup procedures on page 14

Adding monitors on page 15

12 Chapter 3 Setting up the workstation

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HP 230 User guide

HP 230 User guide

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