Hoover 5012PH User manual

Brand: Hoover

Model: 5012PH

Category: Vacuum cleaners

Type: User manual

This manual is also suitable for

Vacuum Cleaner 5012PH

Hoover Vacuum Cleaner 5012PH

The Hoover Vacuum Cleaner 5012PH is a powerful and versatile vacuum cleaner that is ideal for cleaning both carpets and hard floors. It features a compact powerhead for a powerful clean, as well as washable HEPA filtration to ensure that your home is free of dust and allergens. It also has a bagless, cyclonic technology that makes it easy to empty and clean.

Here are some of the features and benefits of the Hoover Vacuum Cleaner 5012PH: Bagless, Cyclonic Technology: The Hoover Vacuum Cleaner 5012PH uses a bagless, cyclonic technology that separates dirt and dust from the air, eliminating the need for expensive and messy vacuum bags. The large capacity dust canister is easy to empty and clean.

Hoover Vacuum Cleaner 5012PH

One Touch Empty

5012

VOGUE

Compact Powerhead for

a Powerful Clean

Washable HEPA Filtration

Bagless, Cyclonic Technology

High Eﬃciency Soft Start Motor

Bagless Vacuum

Cleaner with

Powerhead

High Eﬃciency

Motor

Vogue

5012PH Heritage

Congratulations on your purchase of your new HOOVER vacuum cleaner. There are many useful

features built into your cleaner and we recommend that you carefully read this instruction book

so that you may take best advantage of them.

Features:

1. Handle

2. Hose

3. Air Outlet

4. Handle Release Button

5. Telescopic Tube

6. Powerhead

7. Handle

8. Dust Canister Release Button

9. Dust Canister

10. Automatic Cord Retract Button

11. Power Cable and Plug

12. Upright Park (Combination

oor head only)

13. On/O Button

Fea

Speciﬁcations:

Max. Watts: 1100W + 100W = 1200W

Motor: High eciency soft start

Dust Capacity: 1.8L

Noise Level: <72dBa

Telescopic Tube: Aluminium

Power Cable Length: 5m

Hose Length: 1.9m

Net Weight: 6.77kg

Operating Radius: 8m

Filtration: HEPA

Accessories: (not shown)

Crevice Tool

Combination Floor Brush

Upholstery Tool

Dusting Brush

Before you begin

The cleaner must be operated in accordance with these instructions and used only for domestic household

cleaning to remove DRY dirt and dust from household carpets, ﬂooring and fabrics. This cleaner is not ﬁt to

be used as an industrial cleaner, and is not designed for the collection of vitreous building material including

particle board, construction products and similar products such as wood/ﬁbres, cement, ﬁllers, ﬁbre glass

etc or excessive or frequent sand. The infrequent pick-up of these materials in these circumstances may be

harmful to your cleaner and may void the manufacturer’s warranty.

Please read these instructions thoroughly

This will ensure you obtain full beneﬁt from your new cleaner. Keep this Instruction Manual in a handy place

for future reference.

Important

Always switch the cleaner oﬀ and remove the plug from the electricity supply before cleaning your

appliance, when not in use, or attempting any maintenance task. The cleaner must only be connected to

an AC supply at the voltage shown on the rating plate. This cleaner should only be used for its intended

purpose as described in these instructions. Never operate the vacuum cleaner without lters.

Before you begin

Precautionary measures:

If the opening that sucks in the air, the suction pipe or the telescopic wand are blocked, you

should switch o the vacuum cleaner at once. First clear the blocked substance before you

attempt to start the vacuum cleaner again.

1. Do not operate the vacuum cleaner too close to heaters and like radiators,

cigarette butts etc.

2. Before you insert the plug into the wall contact, make sure your hand is dry.

3. Before you start using the vacuum cleaner, please remove large or sharp objects

from the ﬂoor in order to prevent that the paper ﬁlter is damaged.

4. When you want to pull the plug from the wall contact, please do this at the

plug itself and not by means of the electrical cable.

This vacuum cleaner is equipped with a plug and a cable, which

rewinds automatically. If anything gets damaged, both the plug

and the cable must be repaired by a qualied technician.

Warning

To reduce the risk of ﬁre, electric

shock, or injury:

1. Do not leave the appliance connected to the

mains power supply when not in use. Disconnect

from any power supply before performing any

maintenance duties.

2. To reduce the risk of electric shock, do not use

outdoors or on wet surfaces.

3. This appliance must not be used as a toy. Do not

allow children to use the appliance unattended.

4. This appliance is not intended for use by persons

(including children) with reduced physical, sensory

or mental capabilities, or lack of experience

and knowledge, unless they have been given

supervision or instruction concerning use of the

appliance by a person responsible for their safety.

Children should be supervised to ensure they do

not play with the appliance.

5. Use only as described in this instruction manual.

Do not use for any other purpose except those

outlined in this instruction manual.

6. If the power cable or plug appears damaged,

do not use. If the vacuum cleaner is not working

correctly, has been dropped, damaged, left

outdoors, or dropped into water, return to a Hoover

service agent or contact Hoover Customer Care:

1300 360 845 / sales@hooverﬂoorcare.com.au /

www.hooverﬂoorcare.com.au.

7. Do not pull or carry the appliance by the power cable,

use the power cable as a handle, or pull the power

cable around sharp edges or corners. Avoid running

the appliance over the power cable.

8 Keep the appliance away from heated surfaces.

9. Unplug the appliance by lightly grasping and pulling

the plug from the wall. Do not unplug the machine

by pulling on the power cable.

10. Do not handle the appliance and/or power cable

with wet hands.

11. Always ensure that all openings and entry points on

the appliance are clear from objects or any blockages

before commencing use. Removal of dust, lint, hair

and dirt from all openings and entry points will help

improve airﬂow on the appliance.

12. Keep hair, loose clothing, ﬁngers and all body

parts away from openings and entry points on

the appliance.

13. Ensure the appliance is switched oﬀ before

unplugging.

14. Use extra care when cleaning on stairs.

15. Do not use the appliance to pick up ﬂammable

items or combustible liquids (i.e. petrol, hot

ashes, cigarettes, matches or anything burning) or

use in areas where such substances and items may

be present.

16. Hold the plug when rewinding onto cord reel. To

prevent accidental injury do not allow the plug to

whip when rewinding.

17. Ensure the appliance is disconnected from the mains

power supply before connecting the hose to the unit.

18. Do not use the appliance without dust bag and/or

ﬁlter in place.

19. If the power cable is damaged, return to a Hoover

service agent or contact Hoover Customer Care in

order to avoid a hazard.

20. Do not extend the power cable beyond the red mark.

1. Align the mark on the handle with the mark on the

top cover, and ﬁt the cover into the dust container.

2. Align the mark on the handle with the mark

on the top cover. Make sure the contacting

surfaces are aligned. Adjust the top cover in

a clockwise direction.

Assembly

Assembling the vacuum cleaner

Always remove the plug from the power socket before ﬁtting or

removing accessories!

Align the

two marks

Align

the mark

Connecting the dust container subassembly

Assembling the vacuum cleaner

(continued)

3. When the mark on the top cover and the mark on the middle

of the dust container are lined up completely, the dust

container assembly is correctly assembled.

4. Disassemble the dust container by following the above

instructions in reverse.

Assembled

position

Assembly

1. Fitting or removing the ﬂexible hose

Fitting:

Insert the ﬂexible hose into the air intake duct of the vacuum.

Press until it clicks into position.

Removing:

Remove the plug from the power socket and then release

the ﬂexible hose from the air intake duct by depressing the

two buttons.

2. Fitting the extension rods and accessories

a. Fit the extension rod to the handle, gently insert the handle

into the extension rod and push until it clicks in place.

b. Fit the ﬂoor head to the extension rod, gently insert

the extension rod into the ﬂoor head and push until

it clicks in place.

Assembling the vacuum cleaner

(continued)

c. Ideal for daily cleaning on carpets and hard ﬂoors.

Clean on carpet

Clean on hard ﬂoors

sso

Accessories

Crevice tool

For radiators, crevices, corners, baseboards and between cushions.

Combination Floor Head

For use on hard oors and carpets

Upholstery tool

For vacuuming furniture and upholstery.

Dusting brush

For furniture, blinds, bookshelves and lamp shades.

Instructions for Use

Before using the appliance, unwind a sucient length of cable and insert the

plug into the power socket. A yellow mark on the power cable shows the ideal

cable length. Don’t expend the cable beyond the red mark.

1. Press the ON/OFF button to turn the vacuum on.

2. To rewind the power cable, press the rewind button with one

hand and guide the cable with the other hand to ensure that

it does not whip causing damage to the cable.

On/Oﬀ

button

Instructions for Use

Maintenance

Ensure the vacuum cleaner is not connected to the power supply when

performing any maintenance procedures. Use a damp cloth and mild

detergent when cleaning the appliance.

Vacuum Cleaner Storage

When not in use, ensure the cleaner is not connected to the power supply, and pull the power

cable gently out of the power socket. Press the automatic cord rewind button to reel in the power

cable fully. Hang the ﬂoor brush onto the ﬂoor park. The powerhead must be stored separately.

Store the cleaner in a cool dry location.

Dust Canister Cleaning

Remove the rubbish in the dust canister frequently

to avoid unnecessary blockages that may lead to

failure of the motor in prolonged occurrences.

Clean the dust canister only after the power

cable of the cleaner has been removed from the

power supply.

Hold the dust canister over the rubbish bin

(bag), press down the dust release button of

the dust canister, the bottom cover of the dust

canister will automatically open allowing you

to clear and empty the dust canister.

Motor Filter Cleaning

Warning: Ensure the cleaner is not connected to the power supply when

performing any maintenance procedures.

Remove the top cover on the canister and then remove the ﬁlter.

The ﬁlter can be cleaned by dusting with a brush. Alternatively a

new ﬁlter can be used as a replacement.

Note:

It is normal that the white central ﬁlter in the dust barrel may

change colour, which will not aﬀect its ﬁltration performance.

Key Points:

Please note: when the dust canister or the ﬁlter cover is not

installed correctly, dust can get through the motor and cause

damage to the vacuum. After cleaning, always check that the

dust canister and the ﬁlter cover have been installed correctly.

Caution: Ensure the suction passage is always unobstructed,

otherwise the motor may overheat.

Maintenance (continued)

Press the handle of the dust canister to remove the dust canister from the cleaner.

Maintenance

Rear Motor HEPA Filter Replacement

The rear motor ﬁlter is installed behind the air outlet grid,

this ﬁlter is washable. When dust or dirt is visible on the

surface of the ﬁlter, the ﬁlter should be replaced or washed

with warm water to maintain eﬃcient suction.

It is required to clean and replace the ﬁlters for the motor,

after they have been used for 6 - 12 months. This may vary

depending on frequency of use. Remember to ensure all

ﬁlters have been correctly installed into the cleaner before

using the cleaner.

Key Points:

The power supply of the cleaner must be cut oﬀ before

replacing any ﬁlter!

Cleaning and changing the Air Inlet Filter

• The air inlet ﬁlter should be cleaned at least twice a year or when it

becomes visibly dirty.

• Always operate the cleaner with ﬁlters installed, otherwise, reduced

suction or motor damage may result.

• Disconnect from electrical outlet, before cleaning ﬁlter.

• Do not use a washing machine to rinse ﬁlter.

• Do not use hair drier to dry it.

• Filter must be completely air dry before re-assembling.

Maintenance (continued)

Cleaning and changing the Air Inlet Filter (continued)

Cleaning the Motorised Powerhead

1. Pull dustcup upward.

2. Take out the sponge from the machine.

3. Clean as per the above directions and replace back

into machine once completely dry.

4. Replace the sponge ﬁlter with a new

sponge ﬁlter when required.

The rotating brush must be free of debris for eﬀective cleaning and

maximum suction. Disconnect the motorised powerhead and turn

it over to inspect the bottom. If a buildup of debris is wound around

the rotating brush, remove by carefully cutting with scissors. Avoid

damaging or cutting the bristles.

Maintenance

Changing the Motorised Powerhead Drive Belt

1. Disconnect the powerhead from the

telescopic tube.

2. Turn the powerhead upside down and

squeezing the locking tabs, remove the

bottom plate.

WARNING: To reduce the risk of electric shock, turn all power oﬀ from the

unit and unplug the unit before performing any cleaning, maintenance

or troubleshooting checks. Failure to do so may result in electric shock or

personal injury.

Depending on how much your vacuum is used, the motorised powerhead drive belt

will occasionally require changing.

Maintenance (continued)

Changing the Motorised Powerhead Drive Belt (continued)

4. Slide the old belt oﬀ the drive shaft and

then the end cap. If the belt is broken,

remove all the broken pieces.

5. Place the new belt over the drive shaft

ﬁrst and then the end cap. Make sure the

lettering on the belt is on the outside.

Insert the end cap into the groove.

6. Holding the rotating brush, insert it into

the end cap ﬁrst and then into the groove

on the other side.

7. Replace the bottom plate.

End Cap

3. First lift up the end of the rotating brush

with no belt and remove it. Then lift the

end cap where the belt loops around.

Troubleshooting

Fault Treatment

The cleaner will not turn on.

Check that the power cable is inserted securely; remove from

the power supply and then reinsert into the power supply.

Check that the on/oﬀ switch is in the “ON” position.

The vacuum performance is

deteriorating.

Check the appliance to ensure there are no blockages.

Clear any blockages that may be found.

Check that the air-inlet ﬁlter gauze is not dusty; frequently clean

rubbish or replace air-inlet and air-outlet HEPA ﬁlters.

The cleaner makes an abnormal

sound when switched on.

Turn oﬀ the cleaner immediately.

Check the appliance to ensure there are no blockages.

Please clear any blockages that may be found.

Part Part Number

Dust Container 33151774

Filter, HEPA, assembly and inlet 33200819

Cord Retract Assembly 33200768

Please contact Hoover Customer Care: 1300 360 845 to ﬁnd your local spare parts provider.

Troubleshooting

Problems and solution

If you come across a problem, please use the checklist of troubleshooting tips before ringing

Hoover Customer Care.

Call Hoover Floorcare

with any product queries

Australia 1300 360 845

To nd out more about our range,

visit: www.hoover.com.au

www.hoover.co.nz

email: sales@hooverﬂoorcare.com.au

Conditions of warranty

V1 10/12

Your Hoover cleaner, in the case of domestic use, has a two

year parts and labour warranty against product defects

and failures when the product is used in accordance with

the terms and conditions of this warranty statement.

This warranty commences from the original date of

purchase and is not transferable; please retain your original

proof of purchase for any warranty claims. This warranty is

valid only in the country where the cleaner is purchased.

The cleaner must be operated in accordance with these

instructions and used only for domestic household

cleaning to remove DRY dirt and dust from household

carpets, ooring and fabrics. This cleaner is not t to be

used as an industrial cleaner, and is not designed for the

collection of vitreous building material including particle

board, construction products and similar products such

as wood/bres, cement, llers, bre glass etc or excessive

or frequent sand. The infrequent pick-up of these

materials in these circumstances may be harmful to your

cleaner and may void the manufacturer’s warranty.

Accessories and consumables including dust bags and

lters, unless defective in manufacture, are not subject to

this warranty. In order to prolong the life of accessories and

consumables, regular care and maintenance is recommended.

When properly used and cared for, your cleaner

will render excellent service; refer to the instruction

manual for further details, as misuse or failure to

follow the instructions makes this warranty void.

In the event of service or advice being needed, please

contact Hoover Floorcare Asia Pacic Pty Ltd, Level 1,

Building 2 Brandon Park Business Park, 530 Springvale Road,

Glen Waverley Victoria 3150, or on 1300 360 845, Monday-

Friday 9am-5pm EST. The decision to repair or replace the

cleaner is at the sole discretion of Hoover Floorcare. If Hoover Floorcare

decide to repair or replace the cleaner, it will do so at its own cost.

Hoover Floorcare is unable to accept responsibility under this

warranty for any repair work not carried out by an authorised

Hoover Service Agent or from the use of non-genuine parts.

If any part is no longer available or manufactured, Hoover

Floorcare will replace it with a genuine functional replacement

part. This warranty does not apply to the cost of replacing any

parts of the product due to normal wear and tear, alterations,

improper installation, physical abuse, misuse or accidental

damage. Any transportation costs involved in the repair of

defective parts shall be borne by the claimant.

If proof of purchase cannot be provided at the time of

a warranty claim or service, any work carried out on

the cleaner is chargeable.

The repair or replacement of the cleaner under

this warranty does not extend the original period

of warranty.

The benets conferred by this warranty are

in addition to all other rights and remedies in

respect of the product as outlined under the

Competition and Consumer Act and other State

and Territory laws.

“Our goods come with guarantees that cannot

be excluded in the Australian Consumer Law.

You are entitled to a replacement or refund

for a major failure and for compensation for

any other reasonably foreseeable loss or

damage. You are also entitled to have the

goods repaired or replaced if the goods fail

to be of acceptable quality and the failure

does not amount to a major failure.”

Hoover 5012PH User manual

Brand: Hoover

Model: 5012PH

Category: Vacuum cleaners

Type: User manual

This manual is also suitable for

Vacuum Cleaner 5012PH

Hoover Vacuum Cleaner 5012PH

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Hoover 5012PH User manual

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Hoover 5012PH User manual

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