Dell Latitude 3189 Owner's manual

Latitude 3189

Owner's Manual

Regulatory Model: P26T

Regulatory Type: P26T001

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

may be trademarks of their respective owners.

2018 - 12

Rev. A00

Contents

1 Working on your computer............................................................................................................................. 7

Safety instructions............................................................................................................................................................. 7

Before working inside your computer.............................................................................................................................. 7

Turning o your — Windows............................................................................................................................................8

After working inside your computer.................................................................................................................................8

2 Removing and installing components............................................................................................................. 9

Recommended tools.......................................................................................................................................................... 9

microSD card...................................................................................................................................................................... 9

Removing microSD card..............................................................................................................................................9

Installing microSD card................................................................................................................................................ 9

Base cover.......................................................................................................................................................................... 9

Removing base cover.................................................................................................................................................. 9

Installing base cover.................................................................................................................................................... 11

Battery............................................................................................................................................................................... 12

Lithium-ion battery precautions................................................................................................................................ 12

Removing battery....................................................................................................................................................... 12

Installing battery..........................................................................................................................................................13

Keyboard............................................................................................................................................................................13

Removing keyboard....................................................................................................................................................13

Installing keyboard...................................................................................................................................................... 16

Solid State Drive (SSD)....................................................................................................................................................17

Removing M.2 Solid State Drive (SSD)................................................................................................................... 17

Installing M.2 Solid State Drive (SSD)......................................................................................................................18

Power switch board..........................................................................................................................................................18

Removing power switch board................................................................................................................................. 18

Installing power switch board....................................................................................................................................19

Audio board........................................................................................................................................................................19

Removing audio board................................................................................................................................................19

Installing audio board................................................................................................................................................. 20

Power connector port......................................................................................................................................................21

Removing power connector port..............................................................................................................................21

Installing power connector port................................................................................................................................ 21

Coin cell battery............................................................................................................................................................... 22

Removing coin cell battery........................................................................................................................................22

Installing coin cell battery.......................................................................................................................................... 23

Speaker............................................................................................................................................................................. 23

Removing speaker......................................................................................................................................................23

Installing speakers...................................................................................................................................................... 24

Touchpad panel................................................................................................................................................................ 24

Removing touchpad...................................................................................................................................................24

Installing touchpad..................................................................................................................................................... 27

Display assembly...............................................................................................................................................................27

Contents

3

Removing display assembly.......................................................................................................................................27

Installing display assembly.........................................................................................................................................30

Display back cover........................................................................................................................................................... 30

Removing display back cover.................................................................................................................................... 31

Installing display back cover......................................................................................................................................32

System board....................................................................................................................................................................32

Removing system board............................................................................................................................................32

Installing system board..............................................................................................................................................36

World facing camera........................................................................................................................................................ 37

Removing world facing camera................................................................................................................................ 37

Installing world facing camera.................................................................................................................................. 38

Palm rest........................................................................................................................................................................... 38

Replacing the palm rest.............................................................................................................................................38

3 Technology and components....................................................................................................................... 40

Power adapter..................................................................................................................................................................40

Processors........................................................................................................................................................................ 40

Identifying processors in Windows 10..................................................................................................................... 40

Verifying the processor usage in Task Manager..................................................................................................... 41

Verifying the processor usage in Resource Monitor...............................................................................................41

Chipsets............................................................................................................................................................................. 41

Identifying the chipset in Device Manager on Windows 10...................................................................................41

Intel HD Graphics .......................................................................................................................................................41

Display options.................................................................................................................................................................. 41

Identifying the display adapter.................................................................................................................................. 41

Changing the screen resolution................................................................................................................................ 41

Adjusting brightness in Windows 10........................................................................................................................ 42

Connecting to external display devices................................................................................................................... 42

Memory features..............................................................................................................................................................42

Verifying system memory in Windows 10................................................................................................................42

Verifying system memory in system setup (BIOS)................................................................................................ 42

Testing memory using ePSA..................................................................................................................................... 42

Graphic options................................................................................................................................................................ 43

Hard drive options............................................................................................................................................................43

Identifying the hard drive in Windows 10................................................................................................................ 43

Identifying the hard drive in the BIOS..................................................................................................................... 43

USB features.................................................................................................................................................................... 44

USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)...........................................................................................................44

Speed...........................................................................................................................................................................44

Applications.................................................................................................................................................................45

Compatibility...............................................................................................................................................................45

HDMI 1.4............................................................................................................................................................................46

HDMI 1.4 Features......................................................................................................................................................46

Advantages of HDMI................................................................................................................................................. 46

Realtek ALC3246............................................................................................................................................................. 46

Camera features...............................................................................................................................................................46

Starting the camera................................................................................................................................................... 47

4

Contents

Starting the camera application............................................................................................................................... 47

4 BIOS Overview............................................................................................................................................ 49

Boot menu........................................................................................................................................................................ 49

5 System setup options.................................................................................................................................. 50

Navigation keys................................................................................................................................................................50

System Setup overview..................................................................................................................................................50

Accessing System Setup................................................................................................................................................. 51

General screen options.....................................................................................................................................................51

System Conguration screen options........................................................................................................................... 52

Video screen options....................................................................................................................................................... 52

Security screen options...................................................................................................................................................53

Secure Boot screen options........................................................................................................................................... 54

Performance screen options.......................................................................................................................................... 55

Power management screen options..............................................................................................................................55

POST behavior screen options.......................................................................................................................................57

Wireless screen options...................................................................................................................................................57

Maintenance screen options...........................................................................................................................................57

System logs screen options............................................................................................................................................58

SupportAssist system resolution....................................................................................................................................58

Updating the BIOS ..........................................................................................................................................................58

System and setup password.......................................................................................................................................... 59

Assigning a system password and setup password...............................................................................................59

Deleting or changing an existing system and/or setup password....................................................................... 60

6 Technical specications................................................................................................................................61

System specications.......................................................................................................................................................61

Processor specications.................................................................................................................................................. 61

Memory specications.................................................................................................................................................... 62

Storage specications..................................................................................................................................................... 62

Audio specications.........................................................................................................................................................62

Video specications.........................................................................................................................................................62

Camera specications..................................................................................................................................................... 63

Communication specications........................................................................................................................................63

Port and connector specications.................................................................................................................................63

Keyboard specications.................................................................................................................................................. 64

Touchpad specications..................................................................................................................................................64

Battery specications......................................................................................................................................................64

AC adapter specications............................................................................................................................................... 64

Physical specications.....................................................................................................................................................65

Environmental specications..........................................................................................................................................65

7 Troubleshooting........................................................................................................................................... 66

Enhanced Pre-Boot System Assessment — ePSA diagnostics................................................................................66

Running the ePSA Diagnostics.................................................................................................................................66

Real Time Clock (RTC) reset....................................................................................................................................66

Contents

5

8 Contacting Dell............................................................................................................................................ 68

6 Contents

Working on your computer

Safety instructions

Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise

noted, each procedure included in this document assumes that the following conditions exist:

• You have read the safety information that shipped with your computer.

• A component can be replaced or, if purchased separately, installed by performing the removal procedure in the reverse order.

WARNING: Disconnect all power sources before opening the computer cover or panels. After you nish working inside the

computer, replace all covers, panels, and screws before connecting to the power source.

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional

safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple

repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an

unpainted metal surface that is grounded to ground yourself before you touch the computer to perform any disassembly tasks.

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its

edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have

connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the

cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a

cable, ensure that both connectors are correctly oriented and aligned.

NOTE: The color of your computer and certain components may appear dierently than shown in this document.

Before working inside your computer

1 Ensure that your work surface is at and clean to prevent the computer cover from being scratched.

2 Turn o your computer.

3 Disconnect all network cables from the computer (if available).

CAUTION

: If your computer has an RJ45 port, disconnect the network cable by rst unplugging the cable from your

computer.

4 Disconnect your computer and all attached devices from their electrical outlets.

5 Open the display.

6 Press and hold the power button for few seconds, to ground the system board.

CAUTION

: To guard against electrical shock unplug your computer from the electrical outlet before performing Step #

8.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching

an unpainted metal surface at the same time as touching a connector on the back of the computer.

7 Remove any installed ExpressCards or Smart Cards from the appropriate slots.

1

Working on your computer 7

Turning o your — Windows

CAUTION: To avoid losing data, save and close all open les and exit all open programs before you turn o your computer .

1

Click or tap .

2 Click or tap and then click or tap Shut down.

NOTE: Ensure that the computer and all attached devices are turned o. If your computer and attached devices did not

automatically turn o when you shut down your operating system, press and hold the power button for about 6 seconds

to turn them o.

After working inside your computer

After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning on your

computer.

CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries

designed for other Dell computers.

1 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.

2 Connect any telephone or network cables to your computer.

CAUTION

: To connect a network cable, rst plug the cable into the network device and then plug it into the

computer.

3 Connect your computer and all attached devices to their electrical outlets.

4 Turn on your computer.

8

Working on your computer

Removing and installing components

This section provides detailed information on how to remove or install the components from your computer.

Recommended tools

The procedures in this document require the following tools:

• Phillips #0 screwdriver

• Phillips #1 screwdriver

• Plastic scribe

NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4

microSD card

Removing microSD card

1 Follow the procedure in Before working inside your computer.

2 Press in on the microSD card to release it from the computer.

3 Remove the microSD card from the computer.

Installing microSD card

1 Slide the SD card into its slot until it clicks into place.

2 Install the microSD card.

3 Follow the procedure in After working inside your computer.

Base cover

Removing base cover

1 Follow the procedure in Before working inside your computer.

2 Remove the microSD card.

3 To remove the base cover:

a Loosen the M2.5x7 captive screws that secure the base cover to the computer [1, 2].

2

Removing and installing components 9

b Pry the base cover from the edge.

NOTE

: You may need a 3c plastic scribe to pry the base cover from the edge.

4 Lift the base cover away from the computer.

10

Removing and installing components

Installing base cover

1 Toe in the base cover front edge into the system.

2 Press the edges of the cover until it clicks into place.

3 Replace the M2.5x7 screws to secure the base cover to the computer.

4 Install the microSD card

5 Follow the procedure in After working inside your computer.

Removing and installing components

11

Battery

Lithium-ion battery precautions

CAUTION:

• Exercise caution when handling Lithium-ion batteries.

• Discharge the battery as much as possible before removing it from the system. This can be done by disconnecting the AC adapter

from the system to allow the battery to drain.

• Do not crush, drop, mutilate, or penetrate the battery with foreign objects.

• Do not expose the battery to high temperatures, or disassemble battery packs and cells.

• Do not apply pressure to the surface of the battery.

• Do not bend the battery.

• Do not use tools of any kind to pry on or against the battery.

• If a battery gets stuck in a device as a result of swelling, do not try to free it as puncturing, bending, or crushing a Lithium-ion

battery can be dangerous. In such an instance, the entire system should be replaced. Contact https://www.dell.com/support for

assistance and further instructions.

• Always purchase genuine batteries from https://www.dell.com or authorized Dell partners and re-sellers.

Removing battery

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a microSD card

b base cover

3 To remove the battery:

a Disconnect the battery cable from the connector on the system board [1].

b Remove the M2.0x3.0 screws that secure the battery to the computer [2].

c Lift the battery away from the computer [3].

12

Removing and installing components

Installing battery

1 Insert the battery into the slot on the computer.

2 Connect the battery cable to the connector on the battery.

3 Replace the M2.0x3.0 screws to secure the battery to the computer.

4 Install the:

a base cover

b microSD card

5 Follow the procedure in After working inside your computer.

Keyboard

Removing keyboard

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a microSD card

b base cover

c battery

3 To remove keyboard:

a Disconnect the keyboard cable from the system board [1].

b Use the plastic scribe to the release the keyboard [2].

Removing and installing components

13

NOTE: The two release holes for the keyboard are indicated by the "KB" labeling.

4 Slide the keyboard outwards, away from the computer.

14

Removing and installing components

NOTE: Carefully pull the keyboard connector through the gap in the palm rest.

5 Lift the keyboard away from the computer.

Removing and installing components

15

Installing keyboard

1 Align the keyboard trim with the tabs on the computer, and press it until it clicks into place.

2 Connect the keyboard cable on the system board.

16

Removing and installing components

3 Install the:

a battery

b base cover

c microSD card

4 Follow the procedure in After working inside your computer.

Solid State Drive (SSD)

Removing M.2 Solid State Drive (SSD)

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a microSD card

b base cover

c battery

3 To remove the SSD:

a Remove the M2.0x3.0 screw that secures the SSD card [1].

b Slide and lift the SSD card from the system board [2].

Removing and installing components 17

Installing M.2 Solid State Drive (SSD)

1 Align the notch on the SSD card with the tab on the SSD card connector and slide the card into the slot.

2 Align the screw hole on the SSD card with the screw hole on the system board.

3 Replace the screw that secures the SSD card to the system board.

4 Install the:

a battery

b base cover

c microSD card

5 Follow the procedure in After working inside your computer.

Power switch board

Removing power switch board

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a microSD card

b base cover

c battery

3 To remove the power switch:

a Disconnect the power switch cable from the power switch board [1].

b Remove the M.2.0x3.0 screws that secure the power switch board on the computer [2].

c Lift the power switch board away from the computer [3].

18

Removing and installing components

Installing power switch board

1 Align the screw hole on the power switch board into the slot on the computer.

2 Replace the M2.0x3.0 screws that secure the power switch board to the computer.

3 Connect the power switch cable to the connector on the power switch board.

4 Install the:

a battery

b base cover

c microSD card

5 Follow the procedure in After working inside your computer.

Audio board

Removing audio board

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a microSD card

b base cover

c battery

Removing and installing components

19

3 To remove the audio board:

a Disconnect the audio cable from the connector on the audio board [1].

b Remove the M.2.0x3.0 screw that secures the audio board on the computer [2].

c Lift the audio board away from the computer [3].

Installing audio board

1 Insert the audio board into the slot on the computer.

2 Replace the M2.0x3.0 screw that secure the audio board to the computer.

3 Connect the audio cable to the connector on the audio board.

4 Install the:

a battery

b base cover

c microSD card

5 Follow the procedure in After working inside your computer.

20

Removing and installing components

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Dell Latitude 3189 Owner's manual

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