Printed in U.S.A. 2/09 F-3480 Rev K
WILBUR CURTIS CO., INC.
6913AccoSt.,Montebello,CA90640-5403USA
Phone:800/421-6150 Fax:323-837-2410
TechnicalServicePhone:800/995-0417(M-F5:30A-4:00PPST) E-Mail:[email protected] WebSite:www.wilburcurtis.com
FOR THE LATEST SPECIFICATION INFORMATION GO TO WWW.WILBURCURTIS.COM
Product Warranty Information
TheWilburCurtisCompanycertiesthatitsproductsarefreefromdefectsinmaterialandworkmanshipundernormal
use.Thefollowinglimitedwarrantiesandconditionsapply:
2Years,Parts,fromOriginalDateofPurchaseonallttingsandtubing.
1Year,Labor,fromOriginalDateofPurchaseonallttingsandtubing.
StainlessSteelcomponentsarewarrantedfortwo(2)yearsfromdateofpurchaseagainstleakingorpittingandreplacementparts
arewarrantedforninety(90)daysfromdateofpurchaseorfortheremainderofthelimitedwarrantyperiodoftheequipmentinwhich
the component is installed.
Allin-warrantyservicecallsmusthavepriorauthorization.ForAuthorization,calltheTechnicalSupportDepartmentat1-800-995-
0417.EffectivedateofthispolicyisApril1,2003.
Additionalconditionsmayapply.Gotowww.wilburcurtis.comtoviewthefullproductwarrantyinformation.
CONDITIONS & EXCEPTIONS
Thewarrantycoversoriginalequipmentattimeofpurchaseonly.TheWilburCurtisCompany,Inc.,assumesnoresponsibilityfor
substitutereplacementpartsinstalledonCurtisequipmentthathavenotbeenpurchasedfromthe
WilburCurtisCompany,Inc.TheWilburCurtisCompanywillnotacceptanyresponsibilityifthefollowingconditionsarenotmet.The
warrantydoesnotcoverandisvoidunderthefollowingcircumstances:
1) Improper operation of equipment: Theequipmentmustbeusedforitsdesignedandintendedpurposeandfunction.
2) Improper installation of equipment: Thisequipmentmustbeinstalledbyaprofessionaltechnicianandmustcomplywith
alllocalelectrical,mechanicalandplumbingcodes.
3) Improper voltage: Equipmentmustbeinstalledatthevoltagestatedontheserialplatesuppliedwiththisequipment.
4) Improper water supply: Thisincludes,butisnotlimitedto,excessiveorlowwaterpressure,andinadequateoructuating
waterowrate.
5) Adjustments and cleaning: Theresettingofsafetythermostatsandcircuitbreakers,programmingandtemperatureadjust-
mentsaretheresponsibilityoftheequipmentowner.Theownerisresponsibleforpropercleaningandregularmaintenance
ofthisequipment.
6) Damaged in transit: Equipmentdamagedintransitistheresponsibilityofthefreightcompanyandaclaimshouldbemade
withthecarrier.
7) Abuse or neglect (including failure to periodically clean or remove lime accumulations): The manufacturer is not
responsibleforvariationinequipmentoperationduetoexcessivelimeorlocalwaterconditions.Theequipmentmust
bemaintainedaccordingtothemanufacturer’srecommendations.
8) Replacement of items subject to normal use and wear: Thisshallinclude,butisnotlimitedto,lightbulbs,sheardisks,
“0”rings,gaskets,siliconetube,canisterassemblies,whipperchambersandplates,mixingbowls,agitationassembliesand
whipperpropellers.
9) Repairs and/or Replacements aresubjecttoourdecisionthattheworkmanshiporpartswerefaultyandthedefects
showedupundernormaluse.Alllaborshallbeperformedduringregularworkinghours.Overtimechargesaretherespon
sibilityoftheowner.Chargesincurredbydelays,waitingtime,oroperatingrestrictionsthathindertheservicetechnician’s
abilitytoperformserviceistheresponsibilityoftheowneroftheequipment.Thisincludesinstitutionalandcorrectional
facilities.TheWilburCurtisCompanywillallowupto100miles,roundtrip,perin-warrantyservicecall.
RETURN MERCHANDISE AUTHORIZATION: AllclaimsunderthiswarrantymustbesubmittedtotheWilburCurtisCompany
TechnicalSupportDepartmentpriortoperforminganyrepairworkorreturnofthisequipmenttothefactory.Allreturnedequip-
mentmustberepackagedproperlyintheoriginalcarton.Nounitswillbeacceptediftheyaredamagedintransitduetoimproper
packaging. NO UNITS OR PARTS WILL BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION (RMA).
RMA NUMBER MUST BE MARKED ON THE CARTON OR SHIPPING LABEL. Allin-warrantyservicecallsmustbeperformed
byanauthorizedserviceagent.CalltheWilburCurtisTechnicalSupportDepartmenttondanagentnearyou.
12
EAR 7135 . 2/12/9 . revK . ecn 10262