FOR THE LATEST SPECIFICATION INFORMATION GO TO WWW.WILBURCURTIS.COM
Printed in U.S.A. 9/08 F-3559 Rev F
WILBUR CURTIS CO., INC.
6913 Acco St., Montebello, CA 90640-5403 USA
Phone: 800/421-6150 Fax: 323-837-2410
Technical Support Phone: 800/995-0417 (M-F 5:30A - 4:00P PST) E-Mail: [email protected] Web Site: www.wilburcurtis.com
ProductWarrantyInformation
TheWilburCurtisCompanycertiesthatitsproductsarefreefromdefectsinmaterialandworkmanshipundernormal
use.Thefollowinglimitedwarrantiesandconditionsapply:
3 Years, Parts and Labor, from Original Date of Purchase on digital control boards.
2Years,Parts,fromOriginalDateofPurchaseonallotherelectricalcomponents,ttingsandtubing.
1Year,Labor,fromOriginalDateofPurchaseonallelectricalcomponents,ttingsandtubing.
Additionally,theWilburCurtisCompanywarrantsitsGrindingBurrsforForty(40)monthsfromdateofpurchaseor40,000pounds
ofcoffee,whichevercomesrst.StainlessSteelcomponentsarewarrantedfortwo(2)yearsfromdateofpurchaseagainstleaking
orpittingandreplacementpartsarewarrantedforninety(90)daysfromdateofpurchaseorfortheremainderofthelimitedwarranty
period of the equipment in which the component is installed.
Allin-warrantyservicecallsmusthavepriorauthorization.ForAuthorization,calltheTechnicalSupportDepartmentat1-800-995-
0417.EffectivedateofthispolicyisApril1,2003.
Additionalconditionsmayapply.Gotowww.wilburcurtis.comtoviewthefullproductwarrantyinformation.
CONDITIONS&EXCEPTIONS
Thewarrantycoversoriginalequipmentattimeofpurchaseonly.TheWilburCurtisCompany,Inc.,assumesnoresponsibilityfor
substitute replacement parts installed on Curtis equipment that have not been purchased from the
WilburCurtisCompany,Inc.TheWilburCurtisCompanywillnotacceptanyresponsibilityifthefollowingconditionsarenotmet.The
warrantydoesnotcoverandisvoidunderthefollowingcircumstances:
1) Improper operation of equipment: The equipment must be used for its designed and intended purpose and function.
2) Improperinstallationofequipment:Thisequipmentmustbeinstalledbyaprofessionaltechnicianandmustcomplywithall
local electrical, mechanical and plumbing codes.
3) Improper voltage: Equipment must be installed at the voltage stated on the serial plate supplied with this equipment.
4) Improperwatersupply:Thisincludes,butisnotlimitedto,excessiveorlowwaterpressure,andinadequateoructuating
waterowrate.
5) Adjustmentsandcleaning:Theresettingofsafetythermostatsandcircuitbreakers,programmingandtemperature
adjustmentsaretheresponsibilityoftheequipmentowner.Theownerisresponsibleforpropercleaningandregular
maintenance of this equipment.
6) Damagedintransit:Equipmentdamagedintransitistheresponsibilityofthefreightcompanyandaclaimshouldbe
made with the carrier.
7) Abuseorneglect(includingfailuretoperiodicallycleanorremovelimeaccumulations):Manufacturerisnotresponsiblefor
variationinequipmentoperationduetoexcessivelimeorlocalwaterconditions.Theequipmentmustbemaintainedaccord-
ing to the manufacturer’s recommendations.
8) Replacementofitemssubjecttonormaluseandwear:Thisshallinclude,butisnotlimitedto,lightbulbs,sheardisks,“0”
rings, gaskets, silicone tube, canister assemblies, whipper chambers and plates, mixing bowls, agitation assemblies and
whipper propellers.
9) Repairsand/orReplacementsaresubjecttoourdecisionthattheworkmanshiporpartswerefaultyandthedefectsshowed
upundernormaluse.Alllaborshallbeperformedduringregularworkinghours.Overtimechargesaretheresponsibilityof
theowner.Chargesincurredbydelays,waitingtime,oroperatingrestrictionsthathindertheservicetechnician’sabilityto
performserviceistheresponsibilityoftheowneroftheequipment.Thisincludesinstitutionalandcorrectionalfacilities.
TheWilburCurtisCompanywillallowupto100miles,roundtrip,perin-warrantyservicecall.
RETURNMERCHANDISEAUTHORIZATION:AllclaimsunderthiswarrantymustbesubmittedtotheWilburCurtisCompany
TechnicalSupportDepartmentpriortoperforminganyrepairworkorreturnofthisequipmenttothefactory.Allreturnedequip-
mentmustberepackagedproperlyintheoriginalcarton.Nounitswillbeacceptediftheyaredamagedintransitduetoimproper
packaging.NOUNITSORPARTSWILLBEACCEPTEDWITHOUTARETURNMERCHANDISEAUTHORIZATION(RMA).RMA
NUMBERMUSTBEMARKEDONTHECARTONORSHIPPINGLABEL.Allin-warrantyservicecallsmustbeperformedbyan
authorizedserviceagent.CalltheWilburCurtisTechnicalSupportDepartmenttondanagentnearyou.
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