Trendnet TPL-304E2K Owner's manual

TableofContents

Installation.................................................................................................................................................3

PackageContents..................................................................................................................................3

StatusLightsandLabelInformation.....................................................................................................3

LEDIndicators........................................................................................................................................3

PreparetoInstallYourPowerlineAdapter............................................................................................4

ConnectaTPL‐304EtotheRouter........................................................................................................5

ConnectotherPowerlineAdapters.......................................................................................................5

InstalltheUtility....................................................................................................................................6

SetYourPrivateNetworkName............................................................................................................9

AddaDevicetoanExistingPowerlineNetwork.................................................................................11

AddingaNewDevicefromaLocallyConnectedComputer...............................................................11

AddingaNewDevicefromaRemotelyConnectedComputer...........................................................11

Troubleshooting......................................................................................................................................12

BasicFunctioning................................................................................................................................12

Syncthedevice...................................................................................................................................13

Resetthedevice..................................................................................................................................13

PowerSaving.......................................................................................................................................13

Specification............................................................................................................................................14

LimitedWarranty....................................................................................................................................15



Installation

ThischapterdescribeshowtosetuptheTPL‐304E/TPL‐304E2K200Mbps200MbpsPowerlineAV

AdapterwithBonusOutletwithonyourlocalareanetwork(LAN)andconnecttotheInternet.

PackageContents

Theproductpackageshouldcontainthefollowingitems:

z TPL‐304EorTPL‐304E2K

z Multi‐LanguageQuickInstallationGuide

z CD‐ROM(Utility&User’sGuide)

z Cat.5Ethernetcable

Ifanyofthepartsareincorrect,missing,ordamaged,contactyourdealer.Keepthecarton,including

theoriginalpackingmaterials,incaseyouneedtoreturnthePowerlineadapterforrepair.

StatusLightsandLabelInformation

ThePowerlineadapterhasstatusindicatorsandalabelwithimportantinformation.Familiarize

yourselfwiththesefeaturesofyourproduct.

LEDIndicators

ThefrontpaneloftheTPL‐304E/TPL‐304E2Kcontainsstatuslights.Youcanusethemtoverify

connections.Thetablebelowdescribesthelightsonthefrontpanel.

StatusLightsonFrontPanel Description

Power

9 Off–PowerOff

9 SolidGreen–PowerOn

PowerlineLink/ACTLED

9 Off–NoLink

9 SolidGreen–Link

9 BlinkingGreen–Activity

EthernetLink/ACTLED

9 Off–NoLink

9 SolidGreen–Link

9 BlinkingGreen–Activity



HowthePowerlineAdapterFitsinYourNetwork

YoucanusetheTPL‐304E/TPL‐304E2K200MbpsPowerlineAVAdapterwithBonusOutletto

implementorextendanEthernetlocalareanetwork(LAN)anywhereinyourhouseusingyour

existingelectricalpowerlineinplaceofadedicatedLANwiringinfrastructure.Anexampleis

illustratedinthefollowingdiagram:



FollowtheinstructionsbelowtosetupyourPowerlineadapter.



PreparetoInstallYourPowerlineAdapter

Checkthattheseminimumrequirementsaremet.

z YourEthernetnetworkissetupandanEthernetportisavailableonyourrouter.

z YourInternetconnectionisworking.

z EachcomputerordevicetobeusedonyournetworkhasanEthernetport.

ConnectaTPL‐304EtotheRouter

First,connectaTPL‐304E200MbpsPowerlineAVAdapterwithBonusOutlettoaLANportonthe

routersothatthePowerlinenetworkcanaccesstheInternet.

NOTE:DonotconnectthePowerlineadaptertoapowerstrip,extensioncord,orsurgeprotectoras

thismaypreventitfromworkingproperlyordegradethenetworkperformance.

a. PlugtheEthernetcablethatcameintheboxintoaLANportonyourrouterorswitchin

yournetwork.

b. PlugthePowerlineadapterintoanelectricaloutletneartherouter.

c. PlugtheotherendofEthernetcablethatcameintheboxintothePowerline adapter.

Checkthestatuslights:

— Power:ThepowerLEDturnssolidgreen.Ifitdoesnot,seeChapter2,

“Troubleshooting”.

— PowerLink:ThePowerLinkLEDblinkstoindicatethatthedeviceisconnectedto

thepowerline,andthatnootherPowerlinedeviceshavebeendetectedatthis

stage.

— EthernetLink:TheEthernetLEDblinkstoindicateactivity.Ifnot,makesurethat

theEthernetcableonthePowerlineadapterthatyouconnectedintheprevious

stepissecurelyattachedtothePowerlineadapterandtherouter,thattherouteris

connectedtothemodem,andtherouterandmodemarepoweredon.

d. MakesurethattheInternetportofyourrouterisconnectedtoyourmodem,andthatyour

computeriseitherconnectedtoaLANportontherouterortoaportonthePowerline

adapter.



ConnectotherPowerlineAdapters

1. BeforeplugginginyourotherPowerlinedevices,takeanoteofthedevicepasswordprintedon

thelabelonthebackofeachdevice.Youwillneedthispasswordlaterifyouwanttochangethe

Powerlinenetworkpassword.IfyouareaddingmorethanoneotherPowerlineadapter,also

notetheMACaddressgivenonthelabel,sothatyouwillknowwhichdevicethepasswordis

for.

2. PlugyourotherPowerlinedevicesintopoweroutletsinyourhomeneartotheothercomputers

andperipheralstobeincludedinyourPowerlinelocalareanetwork.

3. Usean

EthernetcabletoconnectanEthernetportoneachofthecomputersandperipheralsto

thenearestPowerlinedevice.

4. WhenyoupluginasecondPowerlineadapterintoapoweroutlet,checktheblueHomePlug

LEDs.TheyshouldturnonandthenbrieflyblinkatthesametimeastheEthernetactivityLED.

ThiscompletesthePowerlineinstallation.



InstalltheUtility

TheutilitygivesyoutheoptionofsettingauniqueencryptionPowerlinenetworkpassword.

Importantfeatures:

z Theencryptionpasswordiscase‐sensitive.(locatedonthedevicelabel)

z Eachdevicemustbesettoexactlythesameencryptionpassword—iftheyareto

communicateonthesamenetwork.Powerlinedevicesondifferentnetworkswillnotbeable

tocommunicate.

z Adefaultbuttonresetstheencryptionpasswordtothedefaultpassword(HomePlugAV).

z Theencryptionpasswordcanprotectyournetworkfromunauthorizedaccessthroughthe

Powerlinenetwork.

z AdevicepasswordisprintedoneachPowerlineproduct.Thisisnotthe

networkpassword,

butyouarerequiredtoenteritifyouaresettingthenetworkpasswordwithanother

Powerlineadapterdevice.



ToinstallthePowerlineEncryptionUtility,followthesesteps:

1. InserttheTPL‐304E/TPL‐304E2KCD‐ROMintoaCD‐ROMdriveonthecomputerthatis

connectedtoyourrouter.TheCDwillstartupautomatically.

IftheCDdoesnotstartautomatically:

— GotoMyComputerontheWindowsStartmenu,anddouble‐clickthedrivethat

containstheTPL‐304E/TPL‐304E2KCDor

— SelecttheCDdriveandclickontheAutorun.exeexecutablefile.

All devices on a Powerline network can be managed from one computer. If you add another

TPL‐304E device to an existing Powerline network, you can install the Powerline encryption

utility on the computer connected locally to the new TPL‐304E device or on the computer

originallyusedtosetupthePowerlinenetworkpassword.Youcanuseanycomputertomanage

the network, but this procedure  assumes that you are  working from the computer that is

connectedtoyourrouter.



2. ClickInstallUtilitytostarttheinstallation



Priortotheutilityinstallation,itwillpromptyoutoinstalltheWinPcapprogram.ClickNextto

continue.



3. Thenthepowerlineutilityinstallationwillstart,clickNexttocontinue

4. ClickNextandfollowtheinstructionsonthescreen.



5. TheInstallShieldWizardindicatesthattheinstallationiscomplete.ClickClose.



SetYourPrivateNetworkName

Thefastestandmostreliablewaytosetthenetworknameistosetthepasswordforalldevicesat

once.Todothis,youneedthedevicepasswordonthebacklabelofeachPowerlinedevice.Thereare

twostepstosettingthenetworkname:firstenterthedevicepasswordforeachremotePowerline

device,andthensetthenetworkname.



1. EnterthedevicepasswordforeachremotePowerlinedevice:

a. MakesurethatallPowerlinedevicesarepluggedinto100~240VACwallsockets.

b. StartthePowerlineencryptionutility



Note:Accessingtheutilityforthefirsttime,youmightreceivethefollowingwarningmessage,please

connectOKtocontinue.



c. CheckthattheutilitylistsalltheremotePowerlinedevices.

d. SelectaPowerlinedeviceand,ifmorethanoneremotedeviceislisted,identifyitfromthe

MACaddress.

e. ClickEnterPassword.



f. EnterthepasswordrecordedfromthelabelonthebackoftheselectedPowerlinedevice.

g. ClickOK.

h. Repeatthisstepforalldevicesthatyouwantattachedtoyournetwork.

2. SetthePrivateNetworkName

i. SelectthePrivacytab.



a. TypeaNameinthePrivateNetworkNametextbox.

b. ClickSetAllDevices.Apop‐upwindowindicatesthattheoperationwassuccessful.

AddaDevicetoanExistingPowerlineNetwork

ToaddadevicetoaPowerlinenetworkwiththedefaultnetworkpassword,allyouneedtodoisplug

thenewdeviceintoapoweroutlet.

Ifthenetworknamehasbeenset,thenyouwillneedtorunthePowerlineencryptionutilitytosetthe

newdevicetothenetworkname.Howyoudothisdependsonwhetherthecomputerrunningthe

PowerlineencryptionutilityisconnnecteddirectlytothenewPowerlinedevice(local)orisconnected

toadifferentdeviceinthePowerlinenetwork(remote).



AddingaNewDevicefromaLocallyConnectedComputer

1. PlugthenewPowerlinedeviceintoanavailableACpoweroutletandconnectittoanEthernet

portonthecomputer.

2. StartthePowerlineencryptionutilityandselecttheSecuritytab.

3. TypethenetworknameinthePrivateNetworkNametextboxandclickSetLocalDeviceOnly.



4. SelecttheMaintabandcheckthattheotherdevicesinthePowerlinenetworkappearinthe

devicelist.Itmaytakeaminuteortwoforalldevicesinthenetworktobedetected.



AddingaNewDevicefromaRemotelyConnectedComputer

1. NotethedevicepasswordgivenonthelabelonthebackofthenewPowerlinedevice.

2. PlugthenewPowerlinedeviceintoanACpoweroutlet.

3. StartthePowerlineencryptionutilityontheremotecomputerandselecttheSecuritytab.

4. ClickUseDefault(PublicNetwork).ThepasswordinthePrivateNetworkPasswordtextbox

changestothedefaultpassword,HomeAVPlug.

5. ClickSetAllDevices.

6. SelecttheMaintabandwaitforthenewPowerlinedevicetobelisted.

7. SelectthenewPowerlinedevicefromthedevicelist,andclickEnterPassword.

8. Inthe

pop‐upwindow,enterthepasswordfromthebacklabelofthedeviceandclickOK.

9. SelectthePrivacytab.

10. Re‐enterthenetworknameinthePrivateNetworkNametextbox,andthenclickSetAll

Devices.

Troubleshooting

ThischaptergivesinformationabouttroubleshootingyourTPL‐304E/TPL‐304E2KMbps Wall‐Mount

EthernetAdapter.Aftereachproblemdescription,instructionsareprovidedtohelpyoudiagnoseand

solvetheproblem.

BasicFunctioning

AfteryoupluginthePowerlineadapter,thefollowingsequenceofeventsshouldoccur:

1. Whenpowerisfirstapplied,verifythatthePowerlightison.

2. Afterapproximately10seconds,checktheLEDsonthePowerlineadapter.Thefollowingshould

occur:

c. ThepowerLEDissolidgreen.

a. ThegreenPowerLinkLEDislit.

b. TheEthernetLEDblinks.

Ifanyoftheseconditionsdoesnotoccur,refertotheappropriatefollowingsection.

z PowerLightNotOn

Make sure that, if power to the AC power  outlet is controlled by a wall switch, the wall

switchisintheonposition.

Verifythatthewallsocketislive.Todothis, disconnectthePowerlineadapterandplugin

anotherelectricalproduct,suchasalamporahairdryer.

IfthePowerLEDstilldoesnotcomeon,andyouhaveconfirmedthepoweroutletislive,you

haveahardwareproblemandshouldcontacttechnicalsupport.

z PowerLinkLightNotOn

IfthepowerlightisonbutthePowerLinklightisnot,checkthefollowing:

— MakesurethatpowerisbeingprovidedtomorethanonePowerlinedevice.

AnotherPowerlinedevicemustbeinstalledforsuccessfulcommunicationacross

thePowerline.

— VerifythatthenetworkpasswordisthesameonalldevicesinthePowerline

network.

z EthernetLightisOff

— MakesurethattheEthernetcableispluggedinproperlyatbothends.

— Besurethatyouareusingthecorrectcableon

therouterthatthefirstPowerline

adapterisconnectedto.Whenconnectingtherouter’sInternetporttoacableor

DSLmodem,usethecablethatwassuppliedwiththecableorDSLmodem.This

cablecouldbeastandardstraight‐throughEthernetcableoranEthernetcrossover

cable.

— On

theattachedEthernetdeviceornetworkadaptercard,checkthattheLinklight

ison.

Syncthedevice

Press the Syncbutton for 3 seconds to synchronizethe encryption keyand connect to the

existingnetwork.



Resetthedevice

PresstheResetorSyncbuttonfor10seconds,thepowerlineadaptersettingswillberesetto

factorydefaultvalue.



PowerSaving

Theunitwillautomaticallyreducethepowerusagewhentheconnecteddeviceispowered

off,unpluggedornotactiveformorethan10minutes.

Specification

Hardware

Standards IEEE802.3,IEEE802.3u,IEEE802.3x,

HomePlugAV

Interface 1x10/100MbpsAuto‐MDIXRJ‐45Port

1xElectricalpowersocket

1xSyncbutton

FrequencyBand 2~30MHz

Modulation OFDM,QAM,QPSK,BPSK,ROBO

Speed Powerline:Upto200Mbps

LAN:200MbpswithFullDuplexmode

UtilityCompatibility Windows7(32/64‐bit),Vista(32/64‐bit),XP(32/64‐bit)

Nodes Connectupto8adapters

Encryption 128‐bitAES

LED Power,Powerline,Ethernet

Dimension(LxWXH) 148x65x67mm(5.8x2.6x2.6in.)

Weight 181.4g(6.4oz)

PowerSource A:100~240V/5AAC,50~60Hz

EU:220~240V/5AAC,50Hz

UK:230‐240V/5AAC,50Hz

FR:220~240V/5AAC,50Hz

Consumption Activemode:3.5Watts(max.)

Standbymode:0.93Watts(max.)

Temperature Operating:0°~40°C(32°~104°F)

Storage:‐10°~55°C(14°~131°F)

Humidity Max.95%(non‐condensing)

Certifications CE,FCC

LimitedWarranty



TRENDnetwarrantsitsproductsagainstdefectsinmaterialand workmanship,undernormaluseand

service,forthefollowinglengthsoftimefromthedateofpurchase.



TPL‐304E/TPL‐304E2K–3YearsWarranty

AC/DCPowerAdapter,CoolingFan,andPowerSupplycarry1yearwarranty.



If a product does not operate as warranted during the applicable warranty period, TRENDnet shall

reserve the right, at its expense, to repair or replace the defective product or part and deliver an

equivalent product or part to the customer. The repair/replacement unit’s warranty continues from

the original date of purchase. All products that are replaced become the property of TRENDnet.

Replacement products may be new or reconditioned. TRENDnet does not issue refunds or credit.

Pleasecontactthepoint‐of‐purchasefortheirreturnpolicies.



TRENDnet shall not be responsible for any software, firmware, information, or memory data of

customercontainedin,storedon,orintegratedwithanyproductsreturnedtoTRENDnetpursuantto

anywarranty.



There are no user serviceable parts inside the product.Do not remove or attempt to service the

product by any unauthorized service center.This warranty is voided if (i) the product has been

modified or repaired by any unauthorized service center, (ii) the product was subject to accident,

abuse,orimproperuse(iii)theproductwassubjecttoconditionsmoreseverethanthosespecifiedin

themanual.



WarrantyservicemaybeobtainedbycontactingTRENDnetwithintheapplicablewarrantyperiodand

providing a copy of the dated pr oof of the purchase. Upon proper submission of required

documentation a Return Material Authorization (RMA) number will be issued. An RMA number is

requiredinordertoinitiatewarrantyservicesupportforallTRENDnetproducts.Productsthataresent

toTRENDnetforRMAservicemusthavetheRMAnumber

markedontheoutsideofreturnpackages

and sent to TRENDnet prepaid, insured and packaged appropriately for safe shipment. Customers

shipping from outside of the USA and Canada are responsible for return shipping fees. Customers

shippingfromoutsideoftheUSAareresponsibleforcustomcharges,includingbutnotlimitedto,duty,

tax,andotherfees.



WARRANTIES EXCLUSIVE: IFTHE TRENDNET PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE,

THE CUSTOMER’S SOLE REMEDY SHALL BE, AT TRENDNET’S OPTION, REPAIR OR REPLACE. THE

FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER

WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN

FACT OR BY OPERATION OF LAW, STATUTORY OR

OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE.TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT

ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE OR USE OF

TRENDNET ’SPRODUCTS.



TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION

DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY

CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING,

UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF

THEINTENDEDUSE,ORBYACCIDENT,FIRE,LIGHTNING,OROTHERHAZARD.



LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO EXCLUDES FOR

ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING

NEGLIGENCE),FORINCIDENTAL,CONSEQUENTIAL,INDIRECT,SPECIAL,ORPUNITIVEDAMAGESOFANY

KIND, ORFOR LOSS OF REVENUE OR PROFITS, LOSS OFBUSINESS, LOSS OFINFORMATION ORDATE,

OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,

MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY OF SUCH

DAMAGES,ANDLIMITSITSLIABILITYTOREPAIR,REPLACEMENT,ORREFUNDOFTHEPURCHASEPRICE

PAID,ATTRENDNET’SOPTION.THISDISCLAIMEROFLIABILITYFORDAMAGESWILLNOTBEAFFECTED

IFANYREMEDYPROVIDEDHEREINSHALLFAILOFITSESSENTIALPURPOSE.



GoverningLaw:ThisLimitedWarrantyshallbegovernedbythelawsofthestateofCalifornia.



Some TRENDnet products include software code written by third party developers. These codes are

subjecttotheGNUGeneralPublicLicense("GPL")orGNULesserGeneralPublicLicense("LGPL").



Goto http://www.trendnet.com/gplorhttp://www.trendnet.comDownloadsectionandlookforthe

desired TRENDnet product to access to the GPL Code or LGPL Code. These codes are distributed

WITHOUTWARRANTYandaresubjecttothecopyrightsofthedevelopers.TRENDnetdoesnotprovide

technical support for these codes. Please go to http://www.gnu.org/licenses/gpl.txt or

http://www.gnu.org/licenses/lgpl.txtforspecifictermsofeachlicense.

PWP05202009v2



Erp(EuP)operationmode:Standbymode

RemoveEthernetcablefromthedeviceandwaitfor10minute,thentheunitwillgo

intostandbymode.

Trendnet TPL-304E2K, RB-TPL-304E, TPL-304E Owner's manual

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