20100mAH
RUGGED POWERBANK
User Guide
Table Of Contents
Table Of Contents
Overview
Scope Of Delivery
Components
General Information
Reading And Storing The User Guide
Intended Use
Explanation Of Symbols
Safety
Explanation Of Instructions
General Safety Instructions
Initial Commissioning
Checking The Scope Of Delivery
Setup
Checking The Powerbank
Charging The Powerbank
Use
Charging A Device
Turning The Torch On And Off
Product Care
Storing
Cleaning
Trouble Shooting
Technical Data
Declaration Of Conformity
Disposal
Disposing Of The Packaging
Disposing Of The Device
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All Photos and Illustrations may not be reproduced or used in any manner whatsoever without the
express written permission of the copyright holder.
1.
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15.
1.
Overview
Overview
Congratulations!
You have made an excellent choice with the purchase of this quality REKA
®
product.
By doing so you now have the assurance and peace of mind which comes from
purchasing a product that has been manufactured to the highest standards of
performance and safety, supported by the high quality standards of Quesh Ltd.
We want you to be completely satisfied with your purchase, so this REKA
®
product is
backed by a comprehensive manufacturer’s 3 year warranty and outstanding after
sales service through our dedicated helpline.
We hope you enjoy using this product for many years to come.
If you require technical support or in the unlikely event that your purchase is faulty,
please telephone our helpline for immediate assistance. Faulty product claims made
within the 3 year warranty period will be repaired or replaced free of charge provided
that you have a satisfactory proof of purchase.
(keep your receipt safe)
This does not affect your statutory rights. However be aware that the warranty will
become null and void if the product is found to have been deliberately
damaged, misused and/or disassembled.
2.
Scope Of Delivery
Scope Of Delivery
Components
1
Powerbank
2
USB ‘C’ to USB ‘C’ Power Cable
3
USB ‘A’ to USB ‘C’ Power Cable
1
2
3
3.
General Information
General Information
This user guide is based on the standards and regulations that are valid within the
European Union. Also the country specific directives and laws outside of the EU.
Reading and storing the user guide
This user guide belongs to this 20100mAH Powerbank
(referred to as the “product” below). It contains information on how to
setup and use the product. Read the user guide carefully, in
particularly the safety instructions before using the product. Failure to
follow this user guide may lead to severe injury or product damage.
Intended Use
This product is exclusively designed to be recharged when required and to charge
other mobile devices such as smartphones, tablets and some laptops. This product is
not intended for commercial use.
Only use the product as described in this user guide. Any other use other than
directed may lead to damage of the product or equipment and even possible injury.
The manufacturer or retailer assume no liability of damaged caused by improper or
incorrect use.
This product IS NOT a toy.
4.
General Information
Explanation of symbols
The following symbols are used on the product and packaging:
This symbol indicates additional information on the assembly or
operation of the product.
This symbol refers to the declaration of conformity. Products marked
with this symbol meet all the applicable community regulations of
European economic area.
This symbol refers to the box packaging.
The card used is made from widely recycled material.
This symbol refers to the disposal of waste electrical and
electronic equipment according to Directive 2012/19/EU of the
European Parliament and of the Council. The device and the batteries
must not be disposed of together with domestic waste. If you want
to dispose of the device, do it the environmentally friendly way by
bringing it and the batteries to a public collection point.
5.
Safety
Safety
Explanations of instructions
The following symbols and signal words are used in this user guide.
WARNING!
CAUTION!
NOTE!
This symbol denotes situations that could cause
injury to yourself or others.
This symbol denotes situations that could cause
damage to the product or equipment as well as
possible injury to yourself.
This symbol denotes important information or
advice regarding the correct use of the product.
General Safety Instructions
Please read this important safety information before you use this product.
The following warning and caution information is to prevent injury to yourself or
others and to prevent damage to your product or equipment.
6.
Safety
Risk of electric shock!
Failure to comply with safety warnings and regulations
can cause serious injury or death.
• Only connect the product if the mains voltage of the sockets matches the
information shown on the rating plate.
• Only connect the product to an easily accessible socket so that you can quickly
disconnect it from the mains power in the event of a malfunction.
• DO NOT operate this product if it has visible damage or if the power cables
or plug is faulty.
• DO NOT operate this product with wet or damp hands or other body parts.
• DO NOT immerse the product, power cable or plug in water or other liquids
or expose them to damp or moist conditions.
• DO NOT pull the power cable excessively when disconnecting it to prevent
possible shock, fire or damage to yourself or the product.
• DO NOT excessively bend the power cable. This will minimise excessive wear to
the connectors and the power cables.
• If the power cable of the product is faulty it must be replaced to prevent any
possible damage to the product and/or user.
• DO NOT open the housing; have repairs performed by qualied professionals.
Contact the service centre. No liability is assumed and warranty claims shall
be void in the case of unauthorised repairs, improper connection or
incorrect operation.
• DO NOT carry this product in your pockets. If the product is faulty or damaged
it may explode or result in fire if too much pressure is applied to it.
• DO NOT drop this product.
• DO NOT place this product on or in a heating device, such as a microwave, oven,
stove, or radiator. This product may explode when overheated.
WARNING!
7.
Safety
Risk of electric shock!
Failure to comply with safety warnings and regulations
can cause serious injury or death.
• Avoid exposing your product to very cold or very hot temperatures.
Extreme temperatures can damage the product and reduce the charging
capacity and life of the internal battery.
• DO NOT directly connect the positive and negative terminals.
Doing so will cause the product to malfunction.
• DO NOT leave children unsupervised with this product. It is not a toy.
WARNING!
CAUTION!
Failure to comply with safety cautions and regulations
can cause injury or property damage.
• If you notice strange smells or sounds coming from your product or you see
smoke or liquids leaking from the product, STOP using the product IMMEDIATELY
and call the service help centre for advice. Failure to do so may result in a fire
or explosion.
• Comply with all safety warnings and regulations regarding mobile device usage
while operating a vehicle.
• Make sure all power cables used are secured or stowed in a manner that
prevents snagging, trip or fall hazards.
• Handle and dispose of this product with care. Never dispose of this product in a
fire. Never crush or puncture the product. Contact your local council for safe
disposal of this product as is contains a rechargeable Li-Ion battery.
NOTE!
8.
Product Description
Product Description
6
8
7
10 9
1
5432
Description
1
Power/Torch Button
2
100% Capacity LED
3
75% Capacity LED
4
50% Capacity LED
5
25% Capacity LED
6
USB ‘A’ Port
7
USB ‘A’ Fast Charge Port
8
USB ‘C’ Port
9
Micro USB port
10
Torch
A
9.
Setup
Setup
Check and charge the powerbank before it’s first use to ensure you get the best
experience of the product out of the box.
Checking The Powerbank
To check the current charge level of the powerbank, press the ‘Power/Torch’ button
A
1
once. The 25%, 50%, 75% and 100% LED indicator lights
A
2
,
A
3
,
A
4
and
A
5
on the front will light up according to the available charge stored in the
powerbank. If the 25% LED
A
2
is flashing with no device connected, the
powerbank requires a full charge.
Charging The Powerbank
To charge the powerbank, you will need to use the micro USB port
A
9
or the USB
‘C’ port
A
8
. Connect a corresponding power cable to your chosen input and the
other end to a suitable mains power supply.
The micro USB
A
9
and USB ‘C’
A
8
ports are the only input charging points
on the powerbank. DO NOT use the USB ‘A’ ports
A
6
and
A
7
to charge the
powerbank.
A full charging cycle will take approximately 4 hours with a mains adaptor that
provides an output of 20V/2.5A using the USB ‘C’
A
8
port. Lower voltage and
amperage will take longer to charge the powerbank. A 5V/1A mains adaptor will
typically take approximate 12 hours to fully charge this powerbank. The current
charging level will be indicated by a flashing LED. The LED will light up solid once that
charge level has been reached. When all four LEDs (
A
2
,
A
3
,
A
4
and
A
5
) are
lit the powerbank is fully charged.
Always check the mains adaptor plug face for the output information.
Please refer to the Technical Data on page 14 for details regarding input charge.
10.
Use
Use
Charging A Device
Check the required power requirements of the device you want to charge. This can
be found in the manufacturers user guide for the device.
Choose an appropriate USB output port for the device you want to charge and
connect the required USB cable to it. Connect the other end of the cable to the device
and press the ‘Power/Torch’ button
A
1
on the powebank once.
Port Type: Output:
USB ‘C’ Port
A
8
5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/2.5A
USB ‘A’ Port
A
7
5V/2.1A
USB ‘A’ Fast Charge Port
A
6
5V/3A, 9V/2A, 12V/1.5A
Check that the charge icon has appeared on the device you have connected to
confirm that the battery is charging. If the charging stops before completion press
the ‘Power/Torch’ button
A
1
again to continue charging.
The powerbank will be warm when charging a device. If the powerbank or
device becomes hotter than normal, disconnect the cable immediately from the
device and powerbank and leave it for 5 minutes before trying again.
Disconnect the USB cable once the device has been charged. If the LED lights are still
lit when you disconnect the power cable, they will automatically turn off after a few
minutes.
On average, a good condition fully charged 20100mAH powerbank will provide a
single or partial charge for a laptop, up to 2 charges for a tablet or up to
6 charges for a smartphone.
11.
Use
Turning The Torch On And Off
There is an inbuilt LED torch within this powerbank.
To turn on the torch press and hold the ‘Power/Torch’ button
A
1
for 3 seconds.
Repeat the same process to turn the torch off.
DO NOT look at the active torch directly.
DO NOT point the active torch in the eyes of any person or animals.
12.
Product Care
Product Care
Please read this important product care information before you store or clean this
product. The following information is to prevent damage to your product and to
keep it in good working condition.
Storing
It is recommended for long term storage that you do the following:
• Fully charge the powerbank before storing.
• Make sure to store the powerbank at.
• DO NOT place heavy items on top of the powerbank.
• DO NOT store the powerbank in direct sunlight.
• Always store the powerbank in a dry ambient temperature place (0
o
C - 45
o
C).
• Check the powerbank every 6 months and recharge if necessary.
You can reduce the effectiveness or damage the internal battery if the device is
left with no charge for long periods, stored in damp conditions or in
temperatures below 0
o
C or above 45
o
C.
Cleaning
It is recommended that to clean your product you do the following:
• Use a damp lint free cloth to wipe over the housing of the powerbank.
• DO NOT use chemicals or detergents.
• DO NOT attempt to clean the terminals in the USB ports.
Chemicals and detergents can corrode the powerbank’s housing and could
damage the battery if there is any liquid ingress.
13.
Trouble Shooting
Trouble Shooting
Problem Cause Solution
Powerbank not charging or
intermittent charging.
• Faulty power adaptor.
• Faulty power cable.
• Loose USB port on the
powerbank.
Replace mains power adaptor.
Replace power cable with a
suitable replacement.
Contact the service helpline for
further advice.
Device not charging or
intermittent charging.
• Faulty power cable.
• Loose USB port on the
powerbank.
• Faulty device.
Replace power cable with a
suitable replacement.
Contact the service helpline for
further advice.
Trouble shoot the device with
the manufacturers directions.
Powerbank always over heating
when taking a charge or
charging a device.
• Faulty power cable.
• Damaged internal battery.
Replace power cable with a
suitable replacement.
STOP USE IMMEDIATELY.
Contact the service helpline for
further advice.
Ozone smell coming from the
powerbank.
• Punctured battery shroud. STOP USE IMMEDIATELY.
Contact the service helpline for
further advice.
If you are unsure in anyway about your product please contact the
after sales support listed on the warranty card.
14.
Technical Data / Declaration Of Conformity
Technical Data
555g
166mm x 90mm x 34mm
LED
2x USB ‘A’, 1x USB ‘C’, 1x micro USB
IP68
Rechargeable Li-Ion
20100mAH
Approximately 4 hours (20V/2.5A)
Micro USB, USB ‘C’
5V/3A, 9V/2A, 12V/1.5A
5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/2.5A
2x USB ‘A’, 1x USB ‘C’
5V/2.1
5V/3A, 9V/2A, 12V/1.5A
5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/2.5A
General
Approx Weight:
Approx Dimensions:
Torch Type:
Available Ports:
IP Rating:
Battery
Battery Type:
Capacity:
Charge Time:
Ports
Input Ports:
Input Voltage Micro USB:
Input Voltage USB ‘C’:
Output Ports:
Output Voltage USB ’A’:
Output Voltage USB ’A’ (Fast Charge):
Output Voltage USB ’C’:
Declaration Of Conformity
Hereby, Quesh Ltd declares that this product is in compliance with:
Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet
address: www.quesh.co.uk
15.
Disposal Information
Disposal Information
Packaging
The card used in the packaging is made from widely recycled
material. Dispose of the box in the council approved recycle bin.
Check with your local authority or at www.recyclenow.com to see
which items are collected in your area.
recyclenow.com
Product
Electrical and electronic equipment (EEE) contains materials, parts
and substances, which can be dangerous to the environment and
harmful to human health. Therefore waste electrical and electronic
equipment (WEEE) must be disposed of correctly.
Equipment, which is marked with the WEEE logo (as shown on the
left), should not be thrown away with your household waste. Contact
your local authority waste disposal department, as they will be able
to provide details of the recycling options available in your area.
• Never throw batteries into a re or expose to excessive heat sources.
• If batteries are swallowed, please seek immediate medical attention.
• Always ensure correct +/- battery polarity when installing batteries.
• Do not recharge non-rechargeable batteries.
Batteries, should not be thrown away with your household waste. Contact your local
authority waste disposal department, as they will be able to provide details of the
recycling options available in your area.
This product uses a 20100mAH rechargeable Li-Ion internal battery.
Do not dispose of batteries in your household waste.
Please contact your local authority for details on safe disposal.
Warranty Conditions
Dear Customer,
This warranty offers you extensive benefits:
Warranty period:
Costs:
Hotline:
Phone lines Available:
3 years from the date of purchase.
6 months for wear of parts and consumables under
normal and proper conditions of use
(e.g. Rechargeable batteries).
Free repair/exchange.
Refundable postage cost.
01270 508538 (UK) - 11p/min from a BT landline.
1800 995 036 (IE) - free phone service.
Calls from mobiles may cost considerably more.
Monday to Friday, 9am to 5pm
(excluding UK bank holidays).
Please contact our AFTER SALES SUPPORT by phone or email before sending in
the device. This allows us to provide support in the event of possible operator
error.
In order to make a claim under the warranty, please send us:
• The completed warranty card with a copy of the original purchase receipt.
• The faulty device with all the accessories included within the packaging.
This warranty does not cover damage caused by:
• Accidental damage or unanticipated events (e.g. Lightning, fire, water, etc).
• Improper use or transportation.
• Disregard of the safety and maintenance instructions.
• Other improper treatment or modification of the product.
After the expiry of the warranty period, you still have the possibility to have your
product repaired at your own expense. If the repair or the estimate of costs is not
free of charge you will be informed accordingly in advance.
This warranty does not affect your statutory rights. In the event that a product is
received for repair, neither the service company nor the seller will assume any
liability for data or settings possibly stored on the product by the customer.
WARRANTY CARD
20100mAH POWERBANK
Please contact our AFTER SALES SUPPORT by phone or email before sending in the device.
This allows us to provide support in the event of possible operator errors.
AFTER SALES SUPPORT
01270 508538 (GB) 1800 995 036 (IE)
PRODUCT CODE
20899
SERVICE CENTRE
Quesh LTD.
B7, First Business Park,
First Avenue, Crewe,
Cheshire, UK.
CW16BG.
www.quesh.co.uk
MODEL: PW008
01/2020
Description of malfunction:
Your details: Date and location of purchase:
Name:
Address:
Email:
Great care has gone into the manufacturing of this product and it should therefore
provide you with years of good service when used properly. In the event of product
failure within its intended use of the course of the first 3 years after the date of
purchase, we will remedy the problem as quickly as possible once it has been brought
to our attention. In the unlikely event of such occurrence or if you require any
information about the product, please contact us via our helpline support services,
details of which are to be found both on this user guide and on the product itself.
PRODUCED IN CHINA FOR:
QUESH LTD. B7 FIRST BUSINESS PARK,
FIRST AVENUE, CREWE,
CHESHIRE. CW16BG.
Visit us at www.quesh.co.uk
3
YEAR
WARRANTY
AFTER SALES SUPPORT
20899
01270 508538
www.quesh.co.uk
20100mAH Powerbank
01/2020
MODEL:
1800 995 036
/
