Reka 20899 Owner's manual

20100mAH

RUGGED POWERBANK

User Guide

Table Of Contents

Overview

Scope Of Delivery

Components

General Information

Reading And Storing The User Guide

Intended Use

Explanation Of Symbols

Safety

Explanation Of Instructions

General Safety Instructions

Initial Commissioning

Checking The Scope Of Delivery

Setup

Checking The Powerbank

Charging The Powerbank

Use

Charging A Device

Turning The Torch On And Off

Product Care

Storing

Cleaning

Trouble Shooting

Technical Data

Declaration Of Conformity

Disposal

Disposing Of The Packaging

Disposing Of The Device

All Photos and Illustrations may not be reproduced or used in any manner whatsoever without the

express written permission of the copyright holder.

1.

2.

3.

4.

5.

6.

8.

9.

10.

11.

12.

13.

14.

15.

1.

Overview

Congratulations!

You have made an excellent choice with the purchase of this quality REKA

®

product.

By doing so you now have the assurance and peace of mind which comes from

purchasing a product that has been manufactured to the highest standards of

performance and safety, supported by the high quality standards of Quesh Ltd.

We want you to be completely satisﬁed with your purchase, so this REKA

®

product is

backed by a comprehensive manufacturer’s 3 year warranty and outstanding after

sales service through our dedicated helpline.

We hope you enjoy using this product for many years to come.

If you require technical support or in the unlikely event that your purchase is faulty,

please telephone our helpline for immediate assistance. Faulty product claims made

within the 3 year warranty period will be repaired or replaced free of charge provided

that you have a satisfactory proof of purchase.

(keep your receipt safe)

This does not affect your statutory rights. However be aware that the warranty will

become null and void if the product is found to have been deliberately

damaged, misused and/or disassembled.

2.

Scope Of Delivery

Components

1

Powerbank

2

USB ‘C’ to USB ‘C’ Power Cable

3

USB ‘A’ to USB ‘C’ Power Cable

1

2

3

3.

General Information

This user guide is based on the standards and regulations that are valid within the

European Union. Also the country speciﬁc directives and laws outside of the EU.

Reading and storing the user guide

This user guide belongs to this 20100mAH Powerbank

(referred to as the “product” below). It contains information on how to

setup and use the product. Read the user guide carefully, in

particularly the safety instructions before using the product. Failure to

follow this user guide may lead to severe injury or product damage.

Intended Use

This product is exclusively designed to be recharged when required and to charge

other mobile devices such as smartphones, tablets and some laptops. This product is

not intended for commercial use.

Only use the product as described in this user guide. Any other use other than

directed may lead to damage of the product or equipment and even possible injury.

The manufacturer or retailer assume no liability of damaged caused by improper or

incorrect use.

This product IS NOT a toy.

4.

General Information

Explanation of symbols

The following symbols are used on the product and packaging:

This symbol indicates additional information on the assembly or

operation of the product.

This symbol refers to the declaration of conformity. Products marked

with this symbol meet all the applicable community regulations of

European economic area.

This symbol refers to the box packaging.

The card used is made from widely recycled material.

This symbol refers to the disposal of waste electrical and

electronic equipment according to Directive 2012/19/EU of the

European Parliament and of the Council. The device and the batteries

must not be disposed of together with domestic waste. If you want

to dispose of the device, do it the environmentally friendly way by

bringing it and the batteries to a public collection point.

5.

Safety

Explanations of instructions

The following symbols and signal words are used in this user guide.

WARNING!

CAUTION!

NOTE!

This symbol denotes situations that could cause

injury to yourself or others.

This symbol denotes situations that could cause

damage to the product or equipment as well as

possible injury to yourself.

This symbol denotes important information or

advice regarding the correct use of the product.

General Safety Instructions

Please read this important safety information before you use this product.

The following warning and caution information is to prevent injury to yourself or

others and to prevent damage to your product or equipment.

6.

Safety

Risk of electric shock!

Failure to comply with safety warnings and regulations

can cause serious injury or death.

• Only connect the product if the mains voltage of the sockets matches the

information shown on the rating plate.

• Only connect the product to an easily accessible socket so that you can quickly

disconnect it from the mains power in the event of a malfunction.

• DO NOT operate this product if it has visible damage or if the power cables

or plug is faulty.

• DO NOT operate this product with wet or damp hands or other body parts.

• DO NOT immerse the product, power cable or plug in water or other liquids

or expose them to damp or moist conditions.

• DO NOT pull the power cable excessively when disconnecting it to prevent

possible shock, ﬁre or damage to yourself or the product.

• DO NOT excessively bend the power cable. This will minimise excessive wear to

the connectors and the power cables.

• If the power cable of the product is faulty it must be replaced to prevent any

possible damage to the product and/or user.

• DO NOT open the housing; have repairs performed by qualied professionals.

Contact the service centre. No liability is assumed and warranty claims shall

be void in the case of unauthorised repairs, improper connection or

incorrect operation.

• DO NOT carry this product in your pockets. If the product is faulty or damaged

it may explode or result in ﬁre if too much pressure is applied to it.

• DO NOT drop this product.

• DO NOT place this product on or in a heating device, such as a microwave, oven,

stove, or radiator. This product may explode when overheated.

WARNING!

7.

Safety

Risk of electric shock!

Failure to comply with safety warnings and regulations

can cause serious injury or death.

• Avoid exposing your product to very cold or very hot temperatures.

Extreme temperatures can damage the product and reduce the charging

capacity and life of the internal battery.

• DO NOT directly connect the positive and negative terminals.

Doing so will cause the product to malfunction.

• DO NOT leave children unsupervised with this product. It is not a toy.

WARNING!

CAUTION!

Failure to comply with safety cautions and regulations

can cause injury or property damage.

• If you notice strange smells or sounds coming from your product or you see

smoke or liquids leaking from the product, STOP using the product IMMEDIATELY

and call the service help centre for advice. Failure to do so may result in a ﬁre

or explosion.

• Comply with all safety warnings and regulations regarding mobile device usage

while operating a vehicle.

• Make sure all power cables used are secured or stowed in a manner that

prevents snagging, trip or fall hazards.

• Handle and dispose of this product with care. Never dispose of this product in a

ﬁre. Never crush or puncture the product. Contact your local council for safe

disposal of this product as is contains a rechargeable Li-Ion battery.

NOTE!

8.

Product Description

6

8

7

10 9

1

5432

Description

1

Power/Torch Button

2

100% Capacity LED

3

75% Capacity LED

4

50% Capacity LED

5

25% Capacity LED

6

USB ‘A’ Port

7

USB ‘A’ Fast Charge Port

8

USB ‘C’ Port

9

Micro USB port

10

Torch

A

9.

Setup

Check and charge the powerbank before it’s ﬁrst use to ensure you get the best

experience of the product out of the box.

Checking The Powerbank

To check the current charge level of the powerbank, press the ‘Power/Torch’ button

A

1

once. The 25%, 50%, 75% and 100% LED indicator lights

A

2

,

A

3

,

A

4

and

A

5

on the front will light up according to the available charge stored in the

powerbank. If the 25% LED

A

2

is ﬂashing with no device connected, the

powerbank requires a full charge.

Charging The Powerbank

To charge the powerbank, you will need to use the micro USB port

A

9

or the USB

‘C’ port

A

8

. Connect a corresponding power cable to your chosen input and the

other end to a suitable mains power supply.

The micro USB

A

9

and USB ‘C’

A

8

ports are the only input charging points

on the powerbank. DO NOT use the USB ‘A’ ports

A

6

and

A

7

to charge the

powerbank.

A full charging cycle will take approximately 4 hours with a mains adaptor that

provides an output of 20V/2.5A using the USB ‘C’

A

8

port. Lower voltage and

amperage will take longer to charge the powerbank. A 5V/1A mains adaptor will

typically take approximate 12 hours to fully charge this powerbank. The current

charging level will be indicated by a ﬂashing LED. The LED will light up solid once that

charge level has been reached. When all four LEDs (

A

2

,

A

3

,

A

4

and

A

5

) are

lit the powerbank is fully charged.

Always check the mains adaptor plug face for the output information.

Please refer to the Technical Data on page 14 for details regarding input charge.

10.

Use

Charging A Device

Check the required power requirements of the device you want to charge. This can

be found in the manufacturers user guide for the device.

Choose an appropriate USB output port for the device you want to charge and

connect the required USB cable to it. Connect the other end of the cable to the device

and press the ‘Power/Torch’ button

A

1

on the powebank once.

Port Type: Output:

USB ‘C’ Port

A

8

5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/2.5A

USB ‘A’ Port

A

7

5V/2.1A

USB ‘A’ Fast Charge Port

A

6

5V/3A, 9V/2A, 12V/1.5A

Check that the charge icon has appeared on the device you have connected to

conﬁrm that the battery is charging. If the charging stops before completion press

the ‘Power/Torch’ button

A

1

again to continue charging.

The powerbank will be warm when charging a device. If the powerbank or

device becomes hotter than normal, disconnect the cable immediately from the

device and powerbank and leave it for 5 minutes before trying again.

Disconnect the USB cable once the device has been charged. If the LED lights are still

lit when you disconnect the power cable, they will automatically turn off after a few

minutes.

On average, a good condition fully charged 20100mAH powerbank will provide a

single or partial charge for a laptop, up to 2 charges for a tablet or up to

6 charges for a smartphone.

11.

Use

Turning The Torch On And Off

There is an inbuilt LED torch within this powerbank.

To turn on the torch press and hold the ‘Power/Torch’ button

A

1

for 3 seconds.

Repeat the same process to turn the torch off.

DO NOT look at the active torch directly.

DO NOT point the active torch in the eyes of any person or animals.

12.

Product Care

Please read this important product care information before you store or clean this

product. The following information is to prevent damage to your product and to

keep it in good working condition.

Storing

It is recommended for long term storage that you do the following:

• Fully charge the powerbank before storing.

• Make sure to store the powerbank at.

• DO NOT place heavy items on top of the powerbank.

• DO NOT store the powerbank in direct sunlight.

• Always store the powerbank in a dry ambient temperature place (0

o

C - 45

o

C).

• Check the powerbank every 6 months and recharge if necessary.

You can reduce the effectiveness or damage the internal battery if the device is

left with no charge for long periods, stored in damp conditions or in

temperatures below 0

o

C or above 45

o

C.

Cleaning

It is recommended that to clean your product you do the following:

• Use a damp lint free cloth to wipe over the housing of the powerbank.

• DO NOT use chemicals or detergents.

• DO NOT attempt to clean the terminals in the USB ports.

Chemicals and detergents can corrode the powerbank’s housing and could

damage the battery if there is any liquid ingress.

13.

Trouble Shooting

Problem Cause Solution

Powerbank not charging or

intermittent charging.

• Faulty power adaptor.

• Faulty power cable.

• Loose USB port on the

powerbank.

Replace mains power adaptor.

Replace power cable with a

suitable replacement.

Contact the service helpline for

further advice.

Device not charging or

intermittent charging.

• Faulty power cable.

• Loose USB port on the

powerbank.

• Faulty device.

Replace power cable with a

suitable replacement.

Contact the service helpline for

further advice.

Trouble shoot the device with

the manufacturers directions.

Powerbank always over heating

when taking a charge or

charging a device.

• Faulty power cable.

• Damaged internal battery.

Replace power cable with a

suitable replacement.

STOP USE IMMEDIATELY.

Contact the service helpline for

further advice.

Ozone smell coming from the

powerbank.

• Punctured battery shroud. STOP USE IMMEDIATELY.

Contact the service helpline for

further advice.

If you are unsure in anyway about your product please contact the

after sales support listed on the warranty card.

14.

Technical Data / Declaration Of Conformity

Technical Data

555g

166mm x 90mm x 34mm

LED

2x USB ‘A’, 1x USB ‘C’, 1x micro USB

IP68

Rechargeable Li-Ion

20100mAH

Approximately 4 hours (20V/2.5A)

Micro USB, USB ‘C’

5V/3A, 9V/2A, 12V/1.5A

5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/2.5A

2x USB ‘A’, 1x USB ‘C’

5V/2.1

5V/3A, 9V/2A, 12V/1.5A

5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/2.5A

General

Approx Weight:

Approx Dimensions:

Torch Type:

Available Ports:

IP Rating:

Battery

Battery Type:

Capacity:

Charge Time:

Ports

Input Ports:

Input Voltage Micro USB:

Input Voltage USB ‘C’:

Output Ports:

Output Voltage USB ’A’:

Output Voltage USB ’A’ (Fast Charge):

Output Voltage USB ’C’:

Declaration Of Conformity

Hereby, Quesh Ltd declares that this product is in compliance with:

Directive 2014/53/EU.

The full text of the EU declaration of conformity is available at the following internet

address: www.quesh.co.uk

15.

Disposal Information

Packaging

The card used in the packaging is made from widely recycled

material. Dispose of the box in the council approved recycle bin.

Check with your local authority or at www.recyclenow.com to see

which items are collected in your area.

recyclenow.com

Product

Electrical and electronic equipment (EEE) contains materials, parts

and substances, which can be dangerous to the environment and

harmful to human health. Therefore waste electrical and electronic

equipment (WEEE) must be disposed of correctly.

Equipment, which is marked with the WEEE logo (as shown on the

left), should not be thrown away with your household waste. Contact

your local authority waste disposal department, as they will be able

to provide details of the recycling options available in your area.

• Never throw batteries into a re or expose to excessive heat sources.

• If batteries are swallowed, please seek immediate medical attention.

• Always ensure correct +/- battery polarity when installing batteries.

• Do not recharge non-rechargeable batteries.

Batteries, should not be thrown away with your household waste. Contact your local

authority waste disposal department, as they will be able to provide details of the

recycling options available in your area.

This product uses a 20100mAH rechargeable Li-Ion internal battery.

Do not dispose of batteries in your household waste.

Please contact your local authority for details on safe disposal.

Warranty Conditions

Dear Customer,

This warranty offers you extensive beneﬁts:

Warranty period:

Costs:

Hotline:

Phone lines Available:

3 years from the date of purchase.

6 months for wear of parts and consumables under

normal and proper conditions of use

(e.g. Rechargeable batteries).

Free repair/exchange.

Refundable postage cost.

01270 508538 (UK) - 11p/min from a BT landline.

1800 995 036 (IE) - free phone service.

Calls from mobiles may cost considerably more.

Monday to Friday, 9am to 5pm

(excluding UK bank holidays).

Please contact our AFTER SALES SUPPORT by phone or email before sending in

the device. This allows us to provide support in the event of possible operator

error.

In order to make a claim under the warranty, please send us:

• The completed warranty card with a copy of the original purchase receipt.

• The faulty device with all the accessories included within the packaging.

This warranty does not cover damage caused by:

• Accidental damage or unanticipated events (e.g. Lightning, ﬁre, water, etc).

• Improper use or transportation.

• Disregard of the safety and maintenance instructions.

• Other improper treatment or modiﬁcation of the product.

After the expiry of the warranty period, you still have the possibility to have your

product repaired at your own expense. If the repair or the estimate of costs is not

free of charge you will be informed accordingly in advance.

This warranty does not affect your statutory rights. In the event that a product is

received for repair, neither the service company nor the seller will assume any

liability for data or settings possibly stored on the product by the customer.

WARRANTY CARD

20100mAH POWERBANK

Please contact our AFTER SALES SUPPORT by phone or email before sending in the device.

This allows us to provide support in the event of possible operator errors.

AFTER SALES SUPPORT

[email protected]

01270 508538 (GB) 1800 995 036 (IE)

PRODUCT CODE

20899

SERVICE CENTRE

Quesh LTD.

B7, First Business Park,

First Avenue, Crewe,

Cheshire, UK.

CW16BG.

www.quesh.co.uk

MODEL: PW008

01/2020

Description of malfunction:

Your details: Date and location of purchase:

Name:

Address:

Email:

Great care has gone into the manufacturing of this product and it should therefore

provide you with years of good service when used properly. In the event of product

failure within its intended use of the course of the ﬁrst 3 years after the date of

purchase, we will remedy the problem as quickly as possible once it has been brought

to our attention. In the unlikely event of such occurrence or if you require any

information about the product, please contact us via our helpline support services,

details of which are to be found both on this user guide and on the product itself.

PRODUCED IN CHINA FOR:

QUESH LTD. B7 FIRST BUSINESS PARK,

FIRST AVENUE, CREWE,

CHESHIRE. CW16BG.

Visit us at www.quesh.co.uk

3

YEAR

WARRANTY

AFTER SALES SUPPORT

20899

01270 508538

www.quesh.co.uk

20100mAH Powerbank

01/2020

MODEL:

1800 995 036

Reka 20899 Owner's manual

Reka 20899 Owner's manual

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