Mazda CX-9 2021 Owner's manual

Thank you for choosing a Mazda. We at Mazda design and build vehicles with complete

customer satisfaction in mind.

To help ensure enjoyable and trouble-free operation of your Mazda, read this manual

carefully and follow its recommendations.

An Authorized Mazda Dealer knows your vehicle best. So when maintenance or service is

necessary, that's the place to go.

Our nationwide network of Mazda professionals is dedicated to providing you with the best

possible service.

We assure you that all of us at Mazda have an ongoing interest in your motoring pleasure

and in your full satisfaction with your Mazda product.

Mazda Motor Corporation

HIROSHIMA, JAPAN

Important Notes About This Manual

Keep this manual in the glove compartment as a handy reference for the safe and enjoyable use of your Mazda.

Should you resell the vehicle, leave this manual with it for the next owner.

All specifications and descriptions are accurate at the time of printing. Because improvement is a constant goal

at Mazda, we reserve the right to make changes in specifications at any time without notice and without obliga‐

tion.

Air Conditioner and the Environment

Your Mazda's genuine air conditioner is filled with a refrigerant that has been found not to damage the earth's

ozone layer. If the air conditioner does not operate properly, consult an Authorized Mazda Dealer.

Perchlorate

Certain components of this vehicle such as [air bag modules, seat belt pretensioners, lithium batteries,…] may

contain Perchlorate Material-- Special handling may apply for service or vehicle end of life disposal. See

www.dtsc.ca.gov/hazardouswaste/perchlorate.

Please be aware that this manual applies to all models, equipment and options. As a result, you may find

some explanations for equipment not installed on your vehicle.

September 2020 (Print2)

A Word to Mazda Owners

CX-9_8JK1-EA-20G_Edition2_old 2020-7-20 17:31:45

We want to help you get the most driving

pleasure from your vehicle. Your owner's

manual, when read from cover to cover,

can do that in many ways.

Illustrations complement the words of the

manual to best explain how to enjoy your

Mazda. By reading your manual, you can

find out about the features, important

safety information, and driving under

various road conditions.

The symbol below in this manual means

“Do not do this” or “Do not let this

happen”.

Index: A good place to start is the Index,

an alphabetical listing of all information in

your manual.

You'll find several WARNINGs,

CAUTIONs, and NOTEs in the manual.

WARNING

A WARNING indicates a situation in which

serious injury or death could result if the

warning is ignored.

CAUTION

A CAUTION indicates a situation in which

bodily injury or damage to your vehicle, or

both, could result if the caution is ignored.

NOTE

A NOTE provides information and

sometimes suggests how to make better

use of your vehicle.

The following symbol, located on some

parts of the vehicle, indicates that this

manual contains information related to the

part.

Please refer to the manual for a detailed

explanation.

How to Use This Manual

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Table of Contents

Pictorial Index

Interior, exterior views and part identification of your Mazda.

1

Essential Safety Equipment

Important information about safety equipment, including seats, seat belt

system, child-restraint systems and SRS air bags.

2

Before Driving

Use of various features, including keys, doors, mirrors and windows.

3

When Driving

Information concerning safe driving and stopping.

4

Interior Features

Use of various features for ride comfort, including air-conditioning system

and audio system.

5

Maintenance and Care

How to keep your Mazda in top condition.

6

If Trouble Arises

Helpful information on what to do if a problem arises with the vehicle.

7

Customer Information and Reporting Safety Defects

Important consumer information including warranties and add-on

equipment.

8

Specifications

Technical information about your Mazda.

9

Index

10

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1

Pictorial Index

Interior, exterior views and part identification of your Mazda.

Interior Overview..............................1-2

Interior Equipment (View A)........1-2

Interior Equipment (View B)........1-3

Interior Equipment (View C)........1-4

Interior Equipment (View D)........1-5

Exterior Overview.............................1-6

1-1

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Interior Equipment (View A)

Door-lock knob..................................................................................................... page 3-18

Turn and lane-change signal..................................................................................page 4-77

Lighting control.....................................................................................................page 4-70

Wiper and washer lever.........................................................................................page 4-78

TCS OFF switch................................................................................................. page 4-104

Lane-keep Assist System (LAS) & Lane Departure Warning System (LDWS) OFF

switch.................................................................................................................. page 4-160

Parking sensor switch......................................................................................... page 4-276

360° View Monitor switch..................................................................................page 4-187

Off-Road Traction Assist switch........................................................................ page 4-108

Power liftgate switch.............................................................................................page 3-22

Outside mirror switch............................................................................................page 3-34

Door-lock switch................................................................................................... page 3-16

Power window lock switch................................................................................... page 3-39

Power window switches........................................................................................page 3-39

Pictorial Index

Interior Overview

1-2

The equipment and installation position varies by vehicle

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Interior Equipment (View B)

Audio control switches................................................................................ page 5-20, 5-39

Dashboard illumination knob............................................................. page 4-17, 4-34, 4-48

Instrument cluster..................................................................................................page 4-11

Cruise control switches........................................................................... page 4-148, 4-247

Heated steering wheel switch................................................................................page 2-34

Hazard warning flasher switch..............................................................................page 4-84

Wireless Charger (Qi)........................................................................................... page 5-62

Drive selection switch.........................................................................................page 4-109

Push button start......................................................................................................page 4-4

Lock release lever................................................................................................... page 2-5

Hood release handle.............................................................................................. page 6-17

Remote fuel-filler lid release.................................................................................page 3-32

Pictorial Index

Interior Overview

The equipment and installation position varies by vehicle

1-3

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Interior Equipment (View C)

SRS air bags.......................................................................................................... page 2-69

Active driving display........................................................................................... page 4-56

Climate control system............................................................................................page 5-2

Rear window defogger switch...............................................................................page 4-82

Seat warmer switches............................................................................................page 2-31

Mazda Connect............................................................................................ page 5-14, 5-32

Glove compartment...............................................................................................page 5-68

Selector lever.........................................................................................................page 4-59

Commander switch...................................................................................... page 5-19, 5-36

AUTOHOLD switch............................................................................................. page 4-98

Electric parking brake (EPB) switch.....................................................................page 4-92

Fuse block (Left side)............................................................................................page 6-46

Pictorial Index

Interior Overview

1-4

The equipment and installation position varies by vehicle

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Interior Equipment (View D)

Seat belts............................................................................................................... page 2-35

SRS air bag............................................................................................................page 2-69

Rear door sunshade............................................................................................... page 5-72

Bottle holder..........................................................................................................page 5-67

Sunvisor.................................................................................................................page 5-53

Vanity mirror......................................................................................................... page 5-53

Overhead lights..................................................................................................... page 5-54

Moonroof switch................................................................................................... page 3-42

Rearview mirror.................................................................................................... page 3-36

Accessory socket...................................................................................................page 5-58

Cup holders........................................................................................................... page 5-65

Front seat.................................................................................................................page 2-5

Center console.......................................................................................................page 5-68

External input terminal................................................................................ page 5-14, 5-32

Seat warmer switches............................................................................................page 2-31

Second-row seat.................................................................................................... page 2-15

USB power outlet..................................................................................................page 5-59

Third-row seat....................................................................................................... page 2-26

Pictorial Index

Interior Overview

The equipment and installation position varies by vehicle

1-5

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Hood......................................................................................................................page 6-17

Windshield wiper blades....................................................................................... page 6-26

Moonroof...............................................................................................................page 3-42

Door and key......................................................................................................... page 3-12

Fuel-filler lid......................................................................................................... page 3-32

Wheels and Tires...................................................................................................page 6-34

Exterior lights........................................................................................................page 6-38

Rear window wiper blade......................................................................................page 6-28

Liftgate.................................................................................................................. page 3-20

Child safety lock................................................................................................... page 3-19

Outside mirror....................................................................................................... page 3-34

Pictorial Index

Exterior Overview

1-6

The equipment and installation position varies by vehicle

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2

Essential Safety Equipment

Important information about safety equipment, including seats, seat

belt system, child-restraint systems and SRS air bags.

Seats....................................................2-2

Seat Precautions............................2-2

Front Seat......................................2-5

Second-row Seat (6:4 Split

Adjustable-type Bench Seat

Type)...........................................2-15

Second-row Seat (Captain Seat

Type)...........................................2-22

Third-row Seat............................2-26

Head Restraints...........................2-28

Seat Warmer/Seat Ventilation/Heated

Steering Wheel.................................2-31

Seat Warmer

*

..............................2-31

Seat Ventilation

*

......................... 2-33

Heated Steering Wheel

*

............. 2-34

Seat Belt Systems.............................2-35

Seat Belt Precautions..................2-35

Seat Belt......................................2-38

Seat Belt Warning Systems.........2-39

Front Seat Belt Pretensioner and

Load Limiting Systems...............2-40

Seat Belt Extender...................... 2-42

Child Restraint................................ 2-44

Child-Restraint Precautions........2-44

Child-Restraint System

Installation.................................. 2-49

Child-Restraint System Suitability

for Various Seat Positions

Table........................................... 2-51

Installing Child-Restraint

Systems.......................................2-55

SRS Air Bags....................................2-69

Supplemental Restraint System

(SRS) Precautions.......................2-69

Supplemental Restraint System

Components................................2-76

How the SRS Air Bags Work..... 2-78

SRS Air Bag Deployment

Criteria........................................2-82

Limitations to SRS Air Bag........2-83

Front Passenger Occupant

Classification System

*

................2-85

Constant Monitoring...................2-89

*Some models.

2-1

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Seat Precautions

WARNING

Make sure the adjustable components of a seat are locked in place:

Adjustable seats and seatbacks that are not securely locked are dangerous. In a sudden stop

or collision, the seat or seatback could move, causing injury. Make sure the adjustable

components of the seat are locked in place by attempting to slide the seat forward and

backward and rocking the seatback.

Never allow children to adjust a seat:

Allowing children to adjust a seat is dangerous as it could result in serious injury if a child's

hands or feet become caught in the seat.

Do not drive with the seatback unlocked:

All of the seatbacks play an important role in your protection in a vehicle. Leaving the

seatback unlocked is dangerous as it can allow passengers to be ejected or thrown around

and baggage to strike occupants in a sudden stop or collision, resulting in severe injury. After

adjusting the seatback at any time, even when there are no other passengers, rock the

seatback to make sure it is locked in place.

Adjust a seat only when the vehicle is stopped:

If the seat is adjusted while the vehicle is being driven, the seating posture may become

unstable and the seat could move unexpectedly resulting in injury.

Do not modify or replace the front seats:

Modifying or replacing the front seats such as replacing the upholstery or loosening any bolts

is dangerous. The front seats contain air bag components essential to the supplemental

restraint system. Such modications could damage the supplemental restraint system and

result in serious injury. Consult an Authorized Mazda Dealer if there is any need to remove or

reinstall the front seats.

Do not drive with damaged front seats:

Driving with damaged front seats, such as seat cushions torn or damaged down to the

urethane, is dangerous. A collision, even one not strong enough to inate the air bags, could

damage the front seats which contain essential air bag components. If there was a

subsequent collision, an air bag may not deploy which could lead to injuries. Always have an

Authorized Mazda Dealer inspect the front seats, front seat belt pretensioners and air bags

after a collision.

Essential Safety Equipment

Seats

2-2

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Do not drive with either front seats reclined:

Sitting in a reclined position while the vehicle is moving is dangerous because you do not get

the full protection from seat belts. During sudden braking or a collision, you can slide under

the lap belt and suer serious internal injuries. For maximum protection, sit well back and

upright.

Do not recline a second-row seatback when the third-row seat is occupied:

Reclining the second-row seatback when the third-row seat is occupied is dangerous. Because

the clearance in the third-row seat is limited, occupants in the third-row seat could be hurt

seriously on a reclined second-row seatback.

Do not place an object such as a cushion between the seatback and your back:

Putting an object such as a cushion between the seatback and your back is dangerous

because you will be unable to maintain a safe driving posture and the seat belt cannot

function at its full capacity in a collision, which could result in a serious accident, injury or

death.

Do not place objects under the seat:

The object could get stuck and cause the seat to not be xed securely, and result in an

accident.

Do not stack cargo higher than the seatbacks:

Stacking luggage or other cargo higher than the seatbacks is dangerous. During sudden

braking or a collision, objects can

y

around and become projectiles that may hit and injure

passengers.

Make sure luggage and cargo is secured before driving:

Not securing cargo while driving is dangerous as it could move or be crushed during sudden

braking or a collision and cause injury.

Additionally, if the air bags deploy, the cargo may scatter which could result in serious injury

or death.

Never allow a passenger to sit or stand on the folded seatback while the vehicle is moving:

Driving with a passenger on the folded seatback is dangerous. Allowing a child to sit up on

the folded seatback while the vehicle is moving is particularly dangerous. In a sudden stop or

even a minor collision, a child not in a proper seat or child-restraint system and seat belt could

be thrown forward, back or even out of the vehicle resulting in serious injuries or death. The

child in the baggage area could be thrown into other occupants and cause serious injury.

Essential Safety Equipment

Seats

2-3

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CAUTION

When operating a seat, be careful not to put your hands or ngers near the moving parts of

the seat or on the side trim to prevent injury.

When moving the seats, make sure there is no cargo in the surrounding area. If the cargo

gets caught it could damage the cargo.

(Manual Seat)

When moving the seats forward and rearward or returning a rear-reclined seatback to its

upright position, make sure you hold onto the seatback with your hand while operating. If

the seatback is not held, the seat will move suddenly and could cause injury.

When inserting your hand under the seat to clean the cabin or pick up something you

dropped under the seat, be careful not to hurt yourself. If you contact the moving parts of

the seat rail or seat frame, it could result in injury.

NOTE



When returning a rear seat to its original position, place the seat belt in its normal

position. Verify that the seat belt pulls out and retracts.



(Power Seat)

The seat-bottom power adjustment is operated by motors. Avoid extended operation

because excessive use can damage the motors.



To prevent the battery from running down, avoid using the power adjustment when the

engine is stopped. The adjuster uses a large amount of electrical power.



Do not use the switch to make more than one adjustment at a time.

Essential Safety Equipment

Seats

2-4

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Front Seat

▼

Adjusting the Driver's Seat

Using the driving position set up procedure recommended by Mazda allows you to maintain

a relaxed posture, drive the vehicle for longer periods without feeling tired, and make quick

operations naturally.

Also, you can be assured of a clear view in the forward direction to help you drive more

safely and comfortably.

The adjustments for the driving position recommended by Mazda are done using the

following procedures.

1. Moving the steering wheel and seat to their default positions.

2. Adjusting the seatback angle.

3. Adjusting the seat position forward and back.

4. Adjusting the seat height.

5. Adjusting the steering wheel position.

6. Adjusting the head restraint position.

Power operation

Seat Slide

(Manual Seat)

To move a seat forward or backward, raise the lever and slide the seat to the desired position

and release the lever.

Essential Safety Equipment

Seats

2-5

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Make sure the lever returns to its original position and the seat is locked in place by

attempting to push it forward and backward.

(Power Seat)

To slide the seat, move the slide lifter switch on the outside of the seat to the front or back

and hold it. Release the switch at the desired position.

Height Adjustment

(Manual Seat)

To adjust the seat height, move the lever up or down.

(Power Seat)

To adjust the seat height, move the slide lifter switch up or down.

Height Adjustment for Front Edge of Seat Bottom (Power Seat)

*

To adjust the front height of the seat bottom, raise or lower the front of the slide lifter

switch.

Seat Recline

(Manual Seat)

To change the seatback angle, lean forward slightly while raising the lever. Then lean back

to the desired position and release the lever.

Make sure the lever returns to its original position and the seatback is locked in place by

attempting to push it forward and backward.

(Power Seat)

To change the seatback angle, press the front or rear side of the reclining switch. Release the

switch at the desired position.

Lumbar Support Adjustment (Power Seat)

*

To increase the seat firmness, press and hold the front part of the switch to the desired

position, then release it.

Press the rear part of the switch to decrease firmness.

Before making adjustments to the driving position recommended by Mazda

Before making adjustments, move the steering wheel and seat to their default positions.

How to move the steering wheel to its default position

WARNING

Never adjust the steering wheel while the vehicle is moving:

Adjusting the steering wheel while the vehicle is moving is dangerous. Moving it can very

easily cause the driver to abruptly turn to the left or right. This can lead to loss of control or an

accident.

Essential Safety Equipment

Seats

2-6

*Some models.

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After adjusting the steering wheel position, make sure it is securely locked by trying to move it

up and down:

Driving with the steering wheel not securely locked in position is dangerous. If the steering

wheel moves unexpectedly while driving, you could lose control of the steering resulting in an

accident.

Lower the lever, move the steering wheel to the lowest position, and then push it down and

all the way back.

Lock release lever

How to move a driver’s seat to its default position

1. Slide the seat all the way back.

2. Lower the seat to its lowest height.

3. Sit squarely in the seat and rest your back against the seatback.

Seat adjustment procedure for the driving position recommended by Mazda

Adjusting the seatback angle (reclining)

Adjust the seatback to the angle providing a comfortable seated posture.

1. With your posture slightly slouched, move the seatback forward to the angle where your

waist feels slightly cramped.

Manual Seat Power Seat

Essential Safety Equipment

Seats

2-7

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2. Move the seatback backward to a comfortable seated posture without any feeling of

cramping in your waist.

Manual Seat Power Seat

Adjusting the seat position forward and back (sliding)

Adjust the seat to the position best for operating the accelerator and brake pedals.

1. Place your left foot on the footrest, your right foot between the accelerator and brake

pedals, and position your heel to the position allowing easy switching between the

pedals.

2. With your heel set on the floor, set your right foot on the brake pedal and move the seat

forward as far as possible until you feel a slight cramping in your ankle.

Manual Seat Power Seat

3. With your right foot set on the brake pedal, move the seat back until you no longer feel

cramping in your ankle.

4. With your heel set on the floor, make sure you can move your foot between the brake

pedal and accelerator pedal smoothly.

Essential Safety Equipment

Seats

2-8

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Mazda CX-9 2021 Owner's manual

Mazda CX-9 2021 Owner's manual

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