Dell Precision M6300 User manual

Dell Precision™ Mobile

Workstation M6300

User’s Guide

book.book Page 1 Tuesday, August 28, 2007 10:20 AM

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see "Glossary" on page 275.

If you purchased a Dell™ n Series computer, any references in this document to

Microsoft

®

Windows

®

operating systems are not applicable.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly

forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex,

Latitude, PowerEdge, PowerConnect, PowerVault, PowerApp, Dell Media Experience, Dell

TravelLite, ExpressCharge, Undock & Go, and Strike Zone are trademarks of Dell Inc.; Intel is a

registered trademark and Core is a trademark of Intel Corporation; Microsoft, Windows, Windows

Server, MS-DOS and Windows Vista are either trademarks or registered trademarks of Microsoft

Corporation in the United States and/or other countries; Bluetooth is a registered trademark owned by

Bluetooth SIG, Inc. and is used by Dell under license; EMC is a registered trademark of EMC

Corporation; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Model PP05XA

June 2007 P/N PY760 Rev. A00

book.book Page 2 Tuesday, August 28, 2007 10:20 AM

Contents 3

Contents

1 Finding Information . . . . . . . . . . . . . . . . . 15

2 About Your Computer . . . . . . . . . . . . . . . 33

Determining Your Computer’s Configuration . . . . . . 33

Front View

. . . . . . . . . . . . . . . . . . . . . . . . 34

Left Side View . . . . . . . . . . . . . . . . . . . . . . 39

Right Side View

. . . . . . . . . . . . . . . . . . . . . 40

Back View

. . . . . . . . . . . . . . . . . . . . . . . . 41

Bottom View . . . . . . . . . . . . . . . . . . . . . . . 45

3 Setting Up Your Computer . . . . . . . . . . . . 47

Transferring Information to a New Computer . . . . . 47

Microsoft

®

Windows

®

XP . . . . . . . . . . . . . 47

Running the Files and Settings Transfer

Wizard

. . . . . . . . . . . . . . . . . . . . . . . 48

Microsoft Windows Vista™

. . . . . . . . . . . . 50

4 Using a Battery . . . . . . . . . . . . . . . . . . . . 53

Battery Performance . . . . . . . . . . . . . . . . . . 53

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4 Contents

Checking the Battery Charge . . . . . . . . . . . . . . 54

Dell™ QuickSet Battery Meter

. . . . . . . . . . . 54

Microsoft

®

Windows

®

Vista™ Power Meter . . . 55

Microsoft

®

Windows

®

Power Meter . . . . . . . 55

Charge Gauge

. . . . . . . . . . . . . . . . . . . 55

Low-Battery Warning . . . . . . . . . . . . . . . 56

Conserving Battery Power . . . . . . . . . . . . . . . 56

Power Management Modes

. . . . . . . . . . . . . . . 57

Standby and Sleep Mode

. . . . . . . . . . . . . 57

Hibernate Mode

. . . . . . . . . . . . . . . . . . 57

Configuring Power Management Settings

. . . . . . . 58

Accessing Power Options Properties

. . . . . . . 59

Charging the Battery

. . . . . . . . . . . . . . . . . . . 59

Removing the Battery . . . . . . . . . . . . . . . . . . 60

Storing a Battery

. . . . . . . . . . . . . . . . . . . . . 61

5 Using the Keyboard . . . . . . . . . . . . . . . . . 75

Numeric Keypad . . . . . . . . . . . . . . . . . . . . . 75

Key Combinations

. . . . . . . . . . . . . . . . . . . . 76

System Functions

. . . . . . . . . . . . . . . . . . 76

Battery

. . . . . . . . . . . . . . . . . . . . . . . 76

CD or DVD Tray

. . . . . . . . . . . . . . . . . . . 76

Display Functions . . . . . . . . . . . . . . . . . . 76

Wireless Networking and Bluetooth

®

Wireless

Technology Function

. . . . . . . . . . . . . . . . 76

Power Management

. . . . . . . . . . . . . . . . 77

Speaker Functions

. . . . . . . . . . . . . . . . . 77

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Contents 5

Microsoft

®

Windows

®

Logo Key Functions . . . . 77

Microsoft

®

Windows

®

Vista™ Logo Key

Functions . . . . . . . . . . . . . . . . . . . . . . 78

Touch Pad

. . . . . . . . . . . . . . . . . . . . . . . . 78

Customizing the Touch Pad

. . . . . . . . . . . . 80

6 Using the Display . . . . . . . . . . . . . . . . . . 81

Adjusting Brightness . . . . . . . . . . . . . . . . . . 81

Using a Projector

. . . . . . . . . . . . . . . . . . . . 81

Making Images and Text Look Bigger or Sharper

. . . 82

Microsoft

®

Windows

®

XP . . . . . . . . . . . . . 82

Windows Vista™

. . . . . . . . . . . . . . . . . . 82

7 Using Multimedia . . . . . . . . . . . . . . . . . . 85

Playing CDs or DVDs . . . . . . . . . . . . . . . . . . 85

Copying CD, DVD, and Blu-ray Disc™ (BD)

Media . . . . . . . . . . . . . . . . . . . . . . . . 87

Adjusting the Volume . . . . . . . . . . . . . . . . 91

Adjusting the Picture

. . . . . . . . . . . . . . . . 92

Connecting Your Computer to a TV or Audio

Device

. . . . . . . . . . . . . . . . . . . . . . . 92

8 Setting Up and Using Networks . . . . . . 111

Connecting a Network or Broadband Modem

Cable

. . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Setting Up a Network in the Microsoft®

Windows® XP Operating System

. . . . . . . . . . . . 112

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6 Contents

Setting Up a Network in the Microsoft

Windows Vista™ Operating System

. . . . . . . . . . 113

Wireless Local Area Network (WLAN) . . . . . . . . . 113

What You Need to Establish a WLAN

Connection

. . . . . . . . . . . . . . . . . . . . . 113

Checking Your Wireless Network Card

. . . . . . 113

Setting Up a New WLAN Using a Wireless

Router and a Broadband Modem . . . . . . . . . 114

Connecting to a WLAN

. . . . . . . . . . . . . . . 116

Mobile Broadband / Wireless Wide Area Network

WWAN)

. . . . . . . . . . . . . . . . . . . . . . . . . 118

What You Need to Establish a Mobile Broadband

Network Connection

. . . . . . . . . . . . . . . . 119

Checking Your Dell Mobile Broadband Card . . . . 119

Connecting to a Mobile Broadband Network

. . . 120

Microsoft

®

Windows

®

Firewall . . . . . . . . . . . . 120

9 Using Cards . . . . . . . . . . . . . . . . . . . . . . 123

ExpressCards . . . . . . . . . . . . . . . . . . . . . . 123

ExpressCard Blanks

. . . . . . . . . . . . . . . . 124

Installing an ExpressCard

. . . . . . . . . . . . . 124

Removing an ExpressCard or Blank

. . . . . . . . 125

Smart Cards

. . . . . . . . . . . . . . . . . . . . . . . 126

About Smart Cards

. . . . . . . . . . . . . . . . . 126

Installing a Smart Card

. . . . . . . . . . . . . . . 127

10 Securing Your Computer . . . . . . . . . . . . 129

Security Cable Lock . . . . . . . . . . . . . . . . . . . 129

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Contents 7

Smart Cards and Fingerprint Readers . . . . . . . . . 129

Passwords

. . . . . . . . . . . . . . . . . . . . . . . . 130

About Passwords

. . . . . . . . . . . . . . . . . 130

Using a Primary Password

. . . . . . . . . . . . . 131

Using an Administrator Password . . . . . . . . . 131

Using a Hard Drive Password

. . . . . . . . . . . 132

Trusted Platform Module (TPM)

. . . . . . . . . . . . . 133

Enabling the TPM Feature

. . . . . . . . . . . . . 133

Security Management Software . . . . . . . . . . . . 134

Activating the Security Management

Software

. . . . . . . . . . . . . . . . . . . . . . 134

Using the Security Management Software

. . . . 134

Computer Tracking Software

. . . . . . . . . . . . . . 135

If Your Computer Is Lost or Stolen . . . . . . . . . . . 135

Alert Standard Format (ASF)

. . . . . . . . . . . . . . 136

11 Cleaning Your Computer . . . . . . . . . . . . 137

Computer, Keyboard, and Monitor . . . . . . . . . 137

Touch Pad

. . . . . . . . . . . . . . . . . . . . . 137

CDs and DVDs

. . . . . . . . . . . . . . . . . . . 137

12 Troubleshooting . . . . . . . . . . . . . . . . . . 139

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 139

When to Use the Dell Diagnostics

. . . . . . . . . 139

Starting the Dell Diagnostics From Your

Hard Drive . . . . . . . . . . . . . . . . . . . . . 139

book.book Page 7 Tuesday, August 28, 2007 10:20 AM

8 Contents

Starting the Dell Diagnostics From the Drivers

and Utilities Media

. . . . . . . . . . . . . . . . . 140

Dell Diagnostics Main Menu

. . . . . . . . . . . . 141

Solving Problems

. . . . . . . . . . . . . . . . . . . . 143

Battery Problems

. . . . . . . . . . . . . . . . . . 144

Drive Problems

. . . . . . . . . . . . . . . . . . . 144

E-Mail, Modem, and Internet Problems

. . . . . . 146

Error Messages . . . . . . . . . . . . . . . . . . 147

IEEE 1394 Device Problems

. . . . . . . . . . . . . 148

Lockups and Software Problems

. . . . . . . . . . 149

Memory Problems . . . . . . . . . . . . . . . . . 151

Network Problems

. . . . . . . . . . . . . . . . . 151

Power Problems

. . . . . . . . . . . . . . . . . . 153

Printer Problems . . . . . . . . . . . . . . . . . . 153

Scanner Problems

. . . . . . . . . . . . . . . . . 154

Sound and Speaker Problems

. . . . . . . . . . . 155

Touch Pad or Mouse Problems

. . . . . . . . . . . . . 156

Video and Monitor Problems

. . . . . . . . . . . . 157

If only part of the display is readable . . . . . . . 158

Power Lights . . . . . . . . . . . . . . . . . . . . . . . 159

13 System Setup Program . . . . . . . . . . . . . 161

Overview . . . . . . . . . . . . . . . . . . . . . . . . . 161

Viewing the System Setup Screens

. . . . . . . . . . . 162

System Setup Screens

. . . . . . . . . . . . . . . . . . 162

Commonly Used Options

. . . . . . . . . . . . . . . . . 162

Changing the Boot Sequence

. . . . . . . . . . . 162

book.book Page 8 Tuesday, August 28, 2007 10:20 AM

Contents 9

14 Reinstalling Software . . . . . . . . . . . . . . 165

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 165

What Is a Driver?

. . . . . . . . . . . . . . . . . . 165

Identifying Drivers

. . . . . . . . . . . . . . . . . 165

Reinstalling Drivers and Utilities . . . . . . . . . . 166

Troubleshooting Software and Hardware Problems in

he Microsoft

®

Windows

®

XP and Microsoft Windows

Vista™ Operating Systems . . . . . . . . . . . . . . . 169

Restoring Your Operating System

. . . . . . . . . . . . 170

Using Microsoft

®

Windows

®

System Restore . . . 170

Using Microsoft

Windows

System Restore . . . . 172

Using Dell™ PC Restore and Dell Factory Image

Restore . . . . . . . . . . . . . . . . . . . . . . . 174

Using the Operating System Media

. . . . . . . . 176

15 Adding and Replacing Parts . . . . . . . . . 179

Before You Begin . . . . . . . . . . . . . . . . . . . . 179

Recommended Tools

. . . . . . . . . . . . . . . . 179

Turning Off Your Computer

. . . . . . . . . . . . . 179

Before Working Inside Your Computer . . . . . . . 180

Optical Drive

. . . . . . . . . . . . . . . . . . . . . . 182

Hard Drive

. . . . . . . . . . . . . . . . . . . . . . . . 183

Removing the Hard Drive

. . . . . . . . . . . . . 183

Replacing the Hard Drive

. . . . . . . . . . . . . 185

Memory

. . . . . . . . . . . . . . . . . . . . . . . . . 185

Removing the Memory Module(s)

. . . . . . . . . 185

Replacing the Memory Module(s)

. . . . . . . . . 187

book.book Page 9 Tuesday, August 28, 2007 10:20 AM

10 Contents

Modem . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Removing the Modem

. . . . . . . . . . . . . . . 189

Replacing the Modem . . . . . . . . . . . . . . . 190

Mini Card . . . . . . . . . . . . . . . . . . . . . . . . 191

Internal Card With Bluetooth

®

Wireless Technology . 195

Hinge Cover

. . . . . . . . . . . . . . . . . . . . . . . 197

Removing the Hinge Cover

. . . . . . . . . . . . . 197

Replacing the Hinge Cover

. . . . . . . . . . . . . 198

Keyboard

. . . . . . . . . . . . . . . . . . . . . . . . . 198

Display . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Removing the Display Assembly

. . . . . . . . . . 200

Replacing the Display Assembly . . . . . . . . . . 203

Display Bezel . . . . . . . . . . . . . . . . . . . . . . 205

Removing the Display Bezel

. . . . . . . . . . . . 206

Replacing the Display Bezel . . . . . . . . . . . . 209

Display Panel

. . . . . . . . . . . . . . . . . . . . . . 209

Removing the Display Panel

. . . . . . . . . . . . 210

Replacing the Display Panel

. . . . . . . . . . . . 211

Display Latch

. . . . . . . . . . . . . . . . . . . . . . 212

Removing the Display Latch

. . . . . . . . . . . . 212

Replacing the Display Latch

. . . . . . . . . . . . 213

Coin-Cell Battery

. . . . . . . . . . . . . . . . . . . . 213

Removing the Coin-Cell Battery

. . . . . . . . . . 213

Replacing the Coin-Cell Battery

. . . . . . . . . . 215

Flash Cache Module

. . . . . . . . . . . . . . . . . . . 215

Removing the FCM

. . . . . . . . . . . . . . . . . 215

Replacing the FCM

. . . . . . . . . . . . . . . . . 216

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Contents 11

Palm Rest . . . . . . . . . . . . . . . . . . . . . . . . 216

Removing the Palm Rest

. . . . . . . . . . . . . . 217

Replacing the Palm Rest . . . . . . . . . . . . . . 219

Speakers . . . . . . . . . . . . . . . . . . . . . . . . . 220

Removing the Speakers

. . . . . . . . . . . . . . 220

Replacing the Speakers . . . . . . . . . . . . . . 221

USB Port Board . . . . . . . . . . . . . . . . . . . . . 221

Removing the USB Port Board

. . . . . . . . . . . 221

Replacing the USB Port Board . . . . . . . . . . . 223

Processor Thermal-Cooling Assembly . . . . . . . . . 224

Removing the Processor Thermal-Cooling

Assembly

. . . . . . . . . . . . . . . . . . . . . . 224

Replacing the Processor Thermal-Cooling

Assembly

. . . . . . . . . . . . . . . . . . . . . . 225

Processor Module

. . . . . . . . . . . . . . . . . . . . 226

Removing the Processor Module

. . . . . . . . . 226

Replacing the Processor Module . . . . . . . . . 228

Video Card/Thermal-Cooling Assembly . . . . . . . . 228

Removing the Video Card/Thermal-Cooling

Assembly

. . . . . . . . . . . . . . . . . . . . . . 228

Replacing the Video Card/Thermal-Cooling

Assembly

. . . . . . . . . . . . . . . . . . . . . . 230

System Fan(s)

. . . . . . . . . . . . . . . . . . . . . . 230

Removing the System Fan(s)

. . . . . . . . . . . . 230

Replacing the System Fan(s)

. . . . . . . . . . . . . . 233

ExpressCard Cage

. . . . . . . . . . . . . . . . . . . . 233

book.book Page 11 Tuesday, August 28, 2007 10:20 AM

12 Contents

Smart Card Reader . . . . . . . . . . . . . . . . . . . . 235

Removing the Smart Card Reader

. . . . . . . . . 235

Replacing the Smart Card Reader . . . . . . . . . 236

System Board . . . . . . . . . . . . . . . . . . . . . . 236

Removing the System Board

. . . . . . . . . . . . 236

Replacing the System Board . . . . . . . . . . . . 242

Battery Latch Assembly . . . . . . . . . . . . . . . . . 243

Removing the Battery Latch Assembly

. . . . . . . 243

Replacing the Battery Latch Assembly . . . . . . 246

Flashing the BIOS . . . . . . . . . . . . . . . . . . . . 247

Pin Assignments for I/O Connectors

. . . . . . . . . . 247

USB Connector

. . . . . . . . . . . . . . . . . . . 247

Video Connector

. . . . . . . . . . . . . . . . . . 248

S-Video TV-Out Connector . . . . . . . . . . . . . 248

IEEE 1394 Connector

. . . . . . . . . . . . . . . . 249

16 Dell™ QuickSet . . . . . . . . . . . . . . . . . . . 251

17 Traveling With Your Computer . . . . . . . . 253

Identifying Your Computer . . . . . . . . . . . . . . . . 253

Packing the Computer

. . . . . . . . . . . . . . . . . . 253

Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . 254

Traveling by Air

. . . . . . . . . . . . . . . . . . . 254

book.book Page 12 Tuesday, August 28, 2007 10:20 AM

Contents 13

18 Getting Help . . . . . . . . . . . . . . . . . . . . . 257

Obtaining Assistance . . . . . . . . . . . . . . . . . . 257

Technical Support and Customer Service

. . . . . 258

DellConnect

. . . . . . . . . . . . . . . . . . . . 258

Online Services . . . . . . . . . . . . . . . . . . 258

AutoTech Service

. . . . . . . . . . . . . . . . . 259

Automated Order-Status Service

. . . . . . . . . 259

Problems With Your Order

. . . . . . . . . . . . . . . 259

Product Information

. . . . . . . . . . . . . . . . . . . 260

Returning Items for Warranty Repair or Credit . . . . . 260

Before You Call

. . . . . . . . . . . . . . . . . . . . . 260

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . 263

19 Specifications . . . . . . . . . . . . . . . . . . . . 265

20 Appendix . . . . . . . . . . . . . . . . . . . . . . . . 273

Macrovision Product Notice . . . . . . . . . . . . . . 273

FCC Notice (U.S. Only)

. . . . . . . . . . . . . . . . . . 273

FCC Class B

. . . . . . . . . . . . . . . . . . . . . 273

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

book.book Page 13 Tuesday, August 28, 2007 10:20 AM

14 Contents

book.book Page 14 Tuesday, August 28, 2007 10:20 AM

Finding Information 15

1

Finding Information

NOTE: Some features or media may be optional and may not ship with your

computer. Some features or media may not be available in certain countries.

NOTE: Additional information may ship with your computer.

book.book Page 15 Tuesday, August 28, 2007 10:20 AM

16 Finding Information

What Are You Looking For? Find It Here

• A diagnostic program for my computer

• Drivers for my computer

• My device documentation

• Notebook System Software (NSS)

Drivers and Utilities Media

NOTE: The Drivers and Utilities media may

be optional and may not ship with your

computer.

Documentation and drivers are already

installed on your computer. You can use

the media to reinstall drivers (see

"Reinstalling Drivers and Utilities" on

page 166), to run the Dell Diagnostics

(see "Dell Diagnostics" on page 139).

Readme files may be included on your

media to provide last-minute updates

about technical changes to your computer

or advanced technical-reference material

for technicians or experienced users.

NOTE: Drivers and documentation updates

can be found at support.dell.com.

book.book Page 16 Tuesday, August 28, 2007 10:20 AM

Finding Information 17

• How to set up my computer

• How to care for my computer

• Basic troubleshooting information

• How to run the Dell Diagnostics

• Tools and utilities

• How to set up a printer

• How to open my computer

Quick Reference Guide

NOTE: This document may be optional and

may not ship with your computer.

NOTE: This document is available as a PDF

at support.dell.com.

• Warranty information

•Terms and Conditions (U.S. only)

•Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

Dell™ Product Information Guide

What Are You Looking For? Find It Here

book.book Page 17 Tuesday, August 28, 2007 10:20 AM

18 Finding Information

• Service Tag and Express Service Code

• Microsoft Windows License Label

Service Tag and Microsoft

®

Windows

®

License

These labels are located on your

computer.

• Use the Service Tag to identify your

computer when you use

support.dell.com

or contact support.

• Enter the Express Service Code to direct

your call when contacting support.

NOTE: As an increased security measure,

the newly designed Microsoft Windows

license label incorporates a missing portion

or "hole" to discourage removal of the label.

What Are You Looking For? Find It Here

book.book Page 18 Tuesday, August 28, 2007 10:20 AM

Finding Information 19

• Solutions — Troubleshooting hints and

tips, articles from technicians, and

online courses, frequently asked

questions

• Community — Online discussion with

other Dell customers

• Upgrades — Upgrade information for

components, such as memory, the hard

drive, and the operating system

• Customer Care — Contact information,

service call and order status, warranty,

and repair information

• Service and support — Service call

status and support history, service

contract, online discussions with

technical support

• Dell Technical Update Service —

Proactive e-mail notification of software

and hardware updates for your computer

• Reference — Computer documentation,

details on my computer configuration,

product specifications, and white papers

• Downloads — Certified drivers, patches,

and software updates

Dell Support Website — support.dell.com

NOTE: Select your region or business

segment to view the appropriate support

site.

• Notebook System Software (NSS)— If

you reinstall the operating system for

your computer, you should also reinstall

the NSS utility. NSS provides critical

updates for your operating system and

support for processors, optical drives,

USB devices, and so on. NSS is necessary

for correct operation of your Dell

computer. The software automatically

detects your computer and operating

system and installs the updates

appropriate for your configuration.

To download Notebook System Software:

1

Go to

support.dell.com

and click

Drivers & Downloads.

2

Enter your Service Tag or Product Type

and Product Model, and click

Go

.

3

Scroll to

System and Configuration

Utilities

→

Dell Notebook System

Software

and click

Download Now

.

4

Select

Drivers & Downloads

and click

Go

.

NOTE: The support.dell.com user interface

may vary depending on your selections.

What Are You Looking For? Find It Here

book.book Page 19 Tuesday, August 28, 2007 10:20 AM

20 Finding Information

• Software upgrades and troubleshooting

hints — Frequently asked questions, hot

topics, and general health of your

computing environment

Dell Support Utility

The Dell Support Utility is an automated

upgrade and notification system installed

on your computer. This support provides

real-time health scans of your computing

environment, software updates, and

relevant self-support information. Access

the Dell Support Utility from the

icon in the taskbar.

•How to use

Microsoft

®

Windows

®

XP

and Microsoft

®

Windows

®

Vista™

• How to work with programs and files

• How to personalize my desktop

Windows Help and Support Center

1

Click

Start

→

Help and Support

.

2

Type a word or phrase that describes

your problem and click the arrow icon.

3

Click the topic that describes your

problem.

4

Follow the instructions on the screen.

• Information on network activity, the

Power Management Wizard, hotkeys,

and other items controlled by Dell

QuickSet.

Dell QuickSet Help

To view

Dell QuickSet Help

,

right-click the

QuickSet icon in the Microsoft

®

Windows

®

taskbar.

For more information on Dell QuickSet,

see "Dell™ QuickSet" on page 125.

• How to reinstall my operating system

Operating System Media

NOTE: The Operating System media may be

optional and may not ship with your

computer.

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Dell Precision M6300 User manual

Dell Precision M6300 User manual

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