Technology for life’s new rhythm
PANACAST 50
Video Bar System
ADMINISTRATOR GUIDE
Made in China
MODEL: VSM040; VTD040
Declaration of Conformity can be found on www.jabra.com/doc
© 2023 GN Audio A/S. All rights reserved. Jabra® is a trademark of GN Audio A/S. The Bluetooth® word
mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks
by GN Audio A/S is under license.
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1. Introduction .................................. 5
1.1 Audience
2. Getting started ............................. 7
2.1 Related documents and resources
2.2 Technical specifications
2.3 Powering the PanaCast 50 Video Bar
System on and o
2.4 Management interfaces
2.5 Management through VaaS partner portals
3. PanaCast 50 Video Bar System
setup ............................................. 12
3.1 Overview of the video bar and touch
controller
3.2 Connecting to room monitors
3.3 Initial setup
3.4 Settings
4. Room Systems Deployment and
Connection ..................................36
4.1 Deployment and connection of the Jabra
PanaCast 50 Video Bar System
4.2 Deployment and connection of the touch
controller
4.3 Recommended installation
4.4 Content sharing
4.5 Optional peripheral devices
5. Device configuration ................. 42
5.1 Logging into the Web Console
5.2 Settings
5.3 Camera configuration
5.4 Network settings
6. System Security .........................52
6.1 Changing the administrator password
4
6.2 Encryption and communication
6.3 Device security
6.4 Firewall requirements
7. Maintenance ...............................57
7.1 Updating firmware
7.2 Restarting the PanaCast 50 Video Bar
System
7.3 Resetting the PanaCast 50 Video Bar Sys-
tem
7.4 Setup without PanaCast Control
7.5 Replacement of devices
7.6 Cleaning the PanaCast 50 Video Bar Sys-
tem
8. Troubleshooting .........................66
8.1 Touch controller does not bootup
8.2 Touch controller and video bar pairing
Issues
8.3 Zoom Rooms setup issues
8.4 Microsoft Teams Rooms setup issues
8.5 Video bar or touch controller do not have
network connectivity
8.6 Video bar or touch controller do not have
the correct date/time
8.7 Firmware update failure
8.8 VaaS related issues
8.9 Logs
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1. Introduction
This guide contains an overview of information and references that can be used on
your Jabra PanaCast 50 Video Bar System.
The information in this guide is applicable to the video bar system running the
following minimal firmware version:
Jabra PanaCast 50 Video Bar System Base Unit (video bar): 1.12.0-8
Jabra PanaCast Control (touch controller): 1.12.0-7
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1.1 Audience
This guide is written for an audience with a technical background.
You should have the following knowledge before starting:
• Familiarity with Video as a Service (VaaS) / Unified Communications (UC)
technologies including Microsoft Teams Rooms (MTR) and Zoom Rooms (ZR).
• Networking fundamentals such as DHCP, Subnetting, VLANs, DNS, TCP/IP, UDP,
NTP, and firewalls.
• Familiarity with common cable/low-voltage technologies, standards, and
limitations including HDMI, Ethernet, and USB.
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2. Getting started
Welcome to the Jabra PanaCast 50 Video Bar System. The all-in-one meeting room
solution with world-leading audio, 180° full-room coverage, intelligent AI-enabled
meeting features, and a sleek touch controller.
2.1 Related documents and resources
Jabra PanaCast 50 Video Bar System User Manual
Jabra PanaCast 50 Video Bar System Installation Manual
Jabra Support Page
2.2 Technical specifications
https://www.jabra.com/supportpages/jabra-panacast-50-video-bar-system/#TECH
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2.3 Powering the PanaCast 50 Video Bar System on and o
The PanaCast 50 Video Bar System will turn on once it is plugged into a power
source. To turn off the PanaCast 50 Video Bar System you must unplug the power
cable from the system. The PanaCast 50 Video Bar System does not have a power
button.
Do not unplug the power to the PanaCast 50 Video Bar System during maintenance
(for example, when running a software update).
The video bar is powered by an included 12V DC power supply. Do not use third-
party power supplies. If a replacement power supply is required please contact
Jabra.
The touch controller uses Power over Ethernet (PoE) which can be provided by an
802.3af or better PoE switch or by the included PoE adapter. The touch controller
requires 15.4W available power.
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2.4 Management interfaces
Touch controller
The touch controller acts as the main management interface for the PanaCast 50
Video Bar System. Users can control in-meeting settings and admin settings using
the touch controller.
Web Console
Administrators can access the Web Console of the video bar using its IPv4 address.
Using the Web Console, Administrators can make configuration changes to the
video bar.
Jabra+
Jabra+ is the cloud based remote management platform which can be used to
monitor and manage the configuration of the video bar ystem. Jabra+ can help the
administrators to manage the PanaCast 50 Video Bar System for mass deployment.
Jabra+ will be available for use in 2024.
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VaaS partner management portals
The PanaCast 50 Video Bar System can be managed using Microsoft Teams Admin
Center or Zoom Device Manager to configure UC specific settings. For more details
refer to the Microsoft Teams Room management guide or Zoom device manager
guides.
Touch screen monitor
The video bar can be connected to a touch screen monitor which can be used as an
interface to control the PanaCast 50 Video Bar System. Connection to only one
touch screen is currently supported. An additional USB is required to connect to a
touch screen monitor.
Keyboard and mouse
The video bar supports HID input on the USB-A port. This allows a USB keyboard
and mouse to be connected to the USB-A port on the video bar to directly access
the PanaCast 50 Video Bar System settings.
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Video bar ports
The following illustration and table explain the ports on the back of the video bar.
HDMI IN HDMI OUT2 HDMI OUT1 USB-A
USB-C
ETHERNET
POWER
3.5MM JACK
USB-A
1
6 7 8 9
2 3 4 5
Number Port Description
1 HDMI IN To connect a laptop or PC for content
sharing.
2HDMI
OUT2 To connect a second monitor or display.
3HDMI
OUT1
To connect the primary monitor or
display.
4 USB-A To connect a keyboard or mouse.
5 USB-A To connect a keyboard, mouse, or touch
screen monitor.
6 Ethernet To connect the Ethernet LAN cable.
7 USB-C For future use.
8Power To connect the power adapter.
93.5MM
Jack For future use.
PORT DESCRIPTIONS
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Touch controller ports
The following illustration and table explain the ports on the back of the touch
controller.
1
2
PORT DESCRIPTIONS
Number Port Description
1 Ethernet To connect the Ethernet LAN cable with PoE.
2 USB-C For future use.
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LED status indicators
The following lists the LED indicators for your system.
• Video bar LEDS
LED Indicator Status
O Video bar is powered o or the system is idle.
Flashing white PanaCast 50 Video Bar System switches from o to Idle.
White On Call, active audio, or video stream.
Red Microphones muted.
Flashing pink Firmware updating or video bar is resetting.
• Touch controller LED
LED Indicator Status
Flashing green VaaS provier starts for the first time or firmware update completed.
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3.2 Connecting to room monitors
The following shows you how to connect the system to your room monitor. The
PanaCast 50 Video Bar System supports a connection to a single touch display.
Single monitor
When only one monitor is used,
the supplied HDMI cable can be
used to connect HDMI OUT 1 of
the video bar to the HDMI input of
the monitor. Once the PanaCast
50 Video Bar System has been set
up, the VaaS provider determines
which content and video feeds, as
well as which layouts, are
displayed on the monitor.
Monitor
PanaCast 50 Video
Bar System Base Unit
(video bar)
Ethernet switch
Ethernet
HDMI OUT 1
Power
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Dual monitors
When two monitors are
used, an additional HDMI
cable is required. Additional
HDMI cables of differing
lengths are available for
purchase as accessories.
Android based devices have
a hardware defined HDMI
OUT 1 and HDMI OUT 2,
therefore ensure to connect
the appropriate port on the
video bar to the appropriate
monitor port. Once the
PanaCast 50 Video Bar
System has been set up, the VaaS provider determines which content and video
feeds, as well as which layouts, are displayed on the monitors.
Monitor 1 Monitor 2
PanaCast 50 Video
Bar System Base Unit
(video bar)
Ethernet switch
Ethernet
HDMI OUT 1 HDMI OUT 2
(cable not supplied)
Power
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3.3 Initial setup
Device configuration
The PanaCast 50 Video Bar System configuration can be managed using the Web
Console or the touch controller.
Accessing the Web Console
The Web Console can be accessed by entering the IP address of the video bar or
touch controller into a web browser on a device connected to the same network. If
this is the first time accessing the Web Console, the default username is admin and
the password is the last 6 digits of the video bar or touch controller serial number.
It is recommended to change the username and password.
Touch controller
The touch controller can also be used to make changes to the PanaCast 50 Video
Bar System configuration.
In Microsoft Teams Room mode, follow these steps to access Jabra settings
• Go to Settings > Device settings
• Click on Admin > Enter the username and password
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• The default username is admin and the password is the last 6 digits of the touch
controller serial number.
In Zoom Room mode, follow these steps to access Jabra settings.
• Go to Settings > Device settings > System settings
• Enter the passcode set in Zoom web portal for this Zoom room
If the touch controller is not available, a touch screen display, or USB mouse and
keyboard can be connected to the video bar, in which case the same steps described
above can be used to make changes to the PanaCast 50 Video Bar System
configuration.
3.4 Settings
The following portion of this guide covers each section within the configuration
menus and the settings within each section.
System
The System section is for firmware management and general information.
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System management
User interface Path
Jabra PanaCast Control Jabra Settings > System > Management
Web Console System > System Management
Setting Values Description
Room name Text entry field Configure a Room Name for the PanaCast 50 Video Bar System. This
name will not be shared with the VaaS provider.
Firmware
download
site/URL
Jabra Support
Zoom Rooms / Microsoft
Teams Rooms
Custom Server URL
*Default: Jabra Support
Select the site or URL to use for downloading firmware updates.
Jabra Support – To download the firmware from Jabra cloud.
Zoom Rooms / Microsoft Teams Rooms - To control the firmware
through the VaaS Partner management portal.
Custom Server URL - To download the firmware from a custom file
server (HTTPS only).
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