Jabra PanaCast 50 Video Bar System ZR User guide

Technology for life’s new rhythm

PANACAST 50

Video Bar System

ADMINISTRATOR GUIDE

Made in China

MODEL: VSM040; VTD040

Declaration of Conformity can be found on www.jabra.com/doc

mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks

by GN Audio A/S is under license.

3

1. Introduction .................................. 5

1.1 Audience

2. Getting started ............................. 7

2.1 Related documents and resources

2.2 Technical speciﬁcations

2.3 Powering the PanaCast 50 Video Bar

System on and o

2.4 Management interfaces

2.5 Management through VaaS partner portals

3. PanaCast 50 Video Bar System

setup ............................................. 12

3.1 Overview of the video bar and touch

controller

3.2 Connecting to room monitors

3.3 Initial setup

3.4 Settings

4. Room Systems Deployment and

Connection ..................................36

4.1 Deployment and connection of the Jabra

PanaCast 50 Video Bar System

4.2 Deployment and connection of the touch

controller

4.3 Recommended installation

4.4 Content sharing

4.5 Optional peripheral devices

5. Device conﬁguration ................. 42

5.1 Logging into the Web Console

5.2 Settings

5.3 Camera conﬁguration

5.4 Network settings

6. System Security .........................52

6.1 Changing the administrator password

4

6.2 Encryption and communication

6.3 Device security

6.4 Firewall requirements

7. Maintenance ...............................57

7.1 Updating ﬁrmware

7.2 Restarting the PanaCast 50 Video Bar

System

7.3 Resetting the PanaCast 50 Video Bar Sys-

tem

7.4 Setup without PanaCast Control

7.5 Replacement of devices

7.6 Cleaning the PanaCast 50 Video Bar Sys-

tem

8. Troubleshooting .........................66

8.1 Touch controller does not bootup

8.2 Touch controller and video bar pairing

Issues

8.3 Zoom Rooms setup issues

8.4 Microsoft Teams Rooms setup issues

8.5 Video bar or touch controller do not have

network connectivity

8.6 Video bar or touch controller do not have

the correct date/time

8.7 Firmware update failure

8.8 VaaS related issues

8.9 Logs

5

1. Introduction

This guide contains an overview of information and references that can be used on

your Jabra PanaCast 50 Video Bar System.

The information in this guide is applicable to the video bar system running the

following minimal firmware version:

Jabra PanaCast 50 Video Bar System Base Unit (video bar): 1.12.0-8

Jabra PanaCast Control (touch controller): 1.12.0-7

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1.1 Audience

This guide is written for an audience with a technical background.

You should have the following knowledge before starting:

• Familiarity with Video as a Service (VaaS) / Unified Communications (UC)

technologies including Microsoft Teams Rooms (MTR) and Zoom Rooms (ZR).

• Networking fundamentals such as DHCP, Subnetting, VLANs, DNS, TCP/IP, UDP,

NTP, and firewalls.

• Familiarity with common cable/low-voltage technologies, standards, and

limitations including HDMI, Ethernet, and USB.

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2. Getting started

Welcome to the Jabra PanaCast 50 Video Bar System. The all-in-one meeting room

solution with world-leading audio, 180° full-room coverage, intelligent AI-enabled

meeting features, and a sleek touch controller.

2.1 Related documents and resources

Jabra PanaCast 50 Video Bar System User Manual

Jabra PanaCast 50 Video Bar System Installation Manual

Jabra Support Page

2.2 Technical speciﬁcations

https://www.jabra.com/supportpages/jabra-panacast-50-video-bar-system/#TECH

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2.3 Powering the PanaCast 50 Video Bar System on and o

The PanaCast 50 Video Bar System will turn on once it is plugged into a power

source. To turn off the PanaCast 50 Video Bar System you must unplug the power

cable from the system. The PanaCast 50 Video Bar System does not have a power

button.

Do not unplug the power to the PanaCast 50 Video Bar System during maintenance

(for example, when running a software update).

The video bar is powered by an included 12V DC power supply. Do not use third-

party power supplies. If a replacement power supply is required please contact

Jabra.

The touch controller uses Power over Ethernet (PoE) which can be provided by an

802.3af or better PoE switch or by the included PoE adapter. The touch controller

requires 15.4W available power.

9

2.4 Management interfaces

Touch controller

The touch controller acts as the main management interface for the PanaCast 50

Video Bar System. Users can control in-meeting settings and admin settings using

the touch controller.

Web Console

Administrators can access the Web Console of the video bar using its IPv4 address.

Using the Web Console, Administrators can make configuration changes to the

video bar.

Jabra+

Jabra+ is the cloud based remote management platform which can be used to

monitor and manage the configuration of the video bar ystem. Jabra+ can help the

administrators to manage the PanaCast 50 Video Bar System for mass deployment.

Jabra+ will be available for use in 2024.

10

VaaS partner management portals

The PanaCast 50 Video Bar System can be managed using Microsoft Teams Admin

Center or Zoom Device Manager to configure UC specific settings. For more details

refer to the Microsoft Teams Room management guide or Zoom device manager

guides.

Touch screen monitor

The video bar can be connected to a touch screen monitor which can be used as an

interface to control the PanaCast 50 Video Bar System. Connection to only one

touch screen is currently supported. An additional USB is required to connect to a

touch screen monitor.

Keyboard and mouse

The video bar supports HID input on the USB-A port. This allows a USB keyboard

and mouse to be connected to the USB-A port on the video bar to directly access

the PanaCast 50 Video Bar System settings.

11

2.5 Management through VaaS partner portals

Microsoft TAC/Pro portal

- Microsoft Teams admin center

- Microsoft Teams Rooms Pro management portal

Zoom device manager

- Zoom device manager

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3. PanaCast 50 Video Bar System setup

View the installation guide for the Jabra PanaCast 50 Video Bar System.

Installation guide

3.1 Overview of the video bar and touch controller

The following tables and illustrations provide hardware information available on

the PanaCast 50 Video Bar System.

13

Video bar ports

The following illustration and table explain the ports on the back of the video bar.

HDMI IN HDMI OUT2 HDMI OUT1 USB-A

USB-C

ETHERNET

POWER

3.5MM JACK

USB-A

1

6 7 8 9

2 3 4 5

Number Port Description

1 HDMI IN To connect a laptop or PC for content

sharing.

2HDMI

OUT2 To connect a second monitor or display.

3HDMI

OUT1

To connect the primary monitor or

display.

4 USB-A To connect a keyboard or mouse.

5 USB-A To connect a keyboard, mouse, or touch

screen monitor.

6 Ethernet To connect the Ethernet LAN cable.

7 USB-C For future use.

8Power To connect the power adapter.

93.5MM

Jack For future use.

PORT DESCRIPTIONS

14

Touch controller ports

The following illustration and table explain the ports on the back of the touch

controller.

1

2

PORT DESCRIPTIONS

Number Port Description

1 Ethernet To connect the Ethernet LAN cable with PoE.

2 USB-C For future use.

15

LED status indicators

The following lists the LED indicators for your system.

• Video bar LEDS

LED Indicator Status

O Video bar is powered o or the system is idle.

Flashing white PanaCast 50 Video Bar System switches from o to Idle.

White On Call, active audio, or video stream.

Red Microphones muted.

Flashing pink Firmware updating or video bar is resetting.

• Touch controller LED

LED Indicator Status

Flashing green VaaS provier starts for the ﬁrst time or ﬁrmware update completed.

16

3.2 Connecting to room monitors

The following shows you how to connect the system to your room monitor. The

PanaCast 50 Video Bar System supports a connection to a single touch display.

Single monitor

When only one monitor is used,

the supplied HDMI cable can be

used to connect HDMI OUT 1 of

the video bar to the HDMI input of

the monitor. Once the PanaCast

50 Video Bar System has been set

up, the VaaS provider determines

which content and video feeds, as

well as which layouts, are

displayed on the monitor.

Monitor

PanaCast 50 Video

Bar System Base Unit

(video bar)

Ethernet switch

Ethernet

HDMI OUT 1

Power

17

Dual monitors

When two monitors are

used, an additional HDMI

cable is required. Additional

HDMI cables of differing

lengths are available for

purchase as accessories.

Android based devices have

a hardware defined HDMI

OUT 1 and HDMI OUT 2,

therefore ensure to connect

the appropriate port on the

video bar to the appropriate

monitor port. Once the

PanaCast 50 Video Bar

System has been set up, the VaaS provider determines which content and video

feeds, as well as which layouts, are displayed on the monitors.

Monitor 1 Monitor 2

PanaCast 50 Video

Bar System Base Unit

(video bar)

Ethernet switch

Ethernet

HDMI OUT 1 HDMI OUT 2

(cable not supplied)

Power

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3.3 Initial setup

Device configuration

The PanaCast 50 Video Bar System configuration can be managed using the Web

Console or the touch controller.

Accessing the Web Console

The Web Console can be accessed by entering the IP address of the video bar or

touch controller into a web browser on a device connected to the same network. If

this is the first time accessing the Web Console, the default username is admin and

the password is the last 6 digits of the video bar or touch controller serial number.

It is recommended to change the username and password.

Touch controller

The touch controller can also be used to make changes to the PanaCast 50 Video

Bar System configuration.

In Microsoft Teams Room mode, follow these steps to access Jabra settings

• Go to Settings > Device settings

• Click on Admin > Enter the username and password

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• The default username is admin and the password is the last 6 digits of the touch

controller serial number.

In Zoom Room mode, follow these steps to access Jabra settings.

• Go to Settings > Device settings > System settings

• Enter the passcode set in Zoom web portal for this Zoom room

If the touch controller is not available, a touch screen display, or USB mouse and

keyboard can be connected to the video bar, in which case the same steps described

above can be used to make changes to the PanaCast 50 Video Bar System

configuration.

3.4 Settings

The following portion of this guide covers each section within the configuration

menus and the settings within each section.

System

The System section is for firmware management and general information.

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System management

User interface Path

Jabra PanaCast Control Jabra Settings > System > Management

Web Console System > System Management

Setting Values Description

Room name Text entry ﬁeld Conﬁgure a Room Name for the PanaCast 50 Video Bar System. This

name will not be shared with the VaaS provider.

Firmware

download

site/URL

Jabra Support

Zoom Rooms / Microsoft

Teams Rooms

Custom Server URL

*Default: Jabra Support

Select the site or URL to use for downloading ﬁrmware updates.

Jabra Support – To download the ﬁrmware from Jabra cloud.

Zoom Rooms / Microsoft Teams Rooms - To control the ﬁrmware

through the VaaS Partner management portal.

Custom Server URL - To download the ﬁrmware from a custom ﬁle

server (HTTPS only).

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