LXE MX1-IS User manual

Type
User manual

This manual is also suitable for

LXE Computers and
Wavelink Avalanche
Users Guide
Copyright © September 2004 by LXE Inc.
All Rights Reserved
E-SW-WAVACFG-A
Notices
LXE’s Package Builder and Enablers contain software developed by LXE for use on LXE certified equipment.
Any reference, whether direct or implied, to any LXE wireless or RF equipment requires the reader to refer to the
specific equipment’s User Manuals for cautions, warnings and federal notices (e.g. FCC, EMC, UL, CE, etc.).
Copyright Notice:
This manual is copyrighted. All rights are reserved. This document may not, in whole or in part, be copied,
photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form without prior
consent, in writing, from LXE Inc.
Copyright © 2004 by LXE Inc. An EMS Technologies Company.
125 Technology Parkway, Norcross, GA 30092 U.S.A. (770) 447-4224
Trademarks:
LXE® is a registered trademark of LXE Inc.
Microsoft, Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United
States and/or other countries.
Wavelink and Avalanche are registered trademarks of Wavelink Corporation.
All other brand or product names are trademarks or registered trademarks of their respective companies or
organizations. When this manual is in PDF format: “Acrobat ® Reader Copyright © 1987-2003 Adobe Systems
Incorporated. All rights reserved. Adobe, the Adobe logo, Acrobat, and the Acrobat logo are trademarks of Adobe
Systems Incorporated.” applies.
E-SW-WAVACFG-A LXE Computers and Wavelink Avalanche User’s Guide
Table of Contents
CHAPTER 1 INTRODUCTION 1
About This Manual.................................................................................................... 1
Overview.................................................................................................................... 1
Avalanche Management Console .............................................................................................1
Avalanche Agent ......................................................................................................................2
Avalanche Enablers ..................................................................................................................2
Limitations of DOS Devices ..................................................................................................2
Supported Computers .............................................................................................. 3
Supported Radios ..................................................................................................... 3
Supported DOS Terminal Emulations ..................................................................... 3
Configurable Parameters ......................................................................................... 4
Radio Parameters......................................................................................................................4
Cisco 350 Radios....................................................................................................................4
Lucent/Agere P1 Radios.........................................................................................................4
Symbol 4121 Radios ..............................................................................................................4
Network Configuration Parameters ..........................................................................................4
Terminal Emulation Parameters ...............................................................................................4
Installation................................................................................................................. 5
Installation of Wavelink Software............................................................................................5
Installation of LXE Package Builder........................................................................................5
Installation of Enablers on LXE Computers.............................................................................5
Operation................................................................................................................... 6
How To Use This Guide............................................................................................ 6
Document Conventions ............................................................................................................6
Getting Help............................................................................................................... 7
LXE Manuals.............................................................................................................. 7
Wavelink Manuals ..................................................................................................... 7
C
HAPTER 2 LXE FEATURES 9
Introduction ............................................................................................................... 9
Communication Overview........................................................................................ 9
Communication Using a Dock or Cradle................................................................................10
Configuring the Agent..........................................................................................................10
Step 1: Detect COM Ports in Avalanche Manager ............................................................10
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Step 2: Stop the Avalanche Service...................................................................................10
Step 3: Modify the Avalanche Properties File...................................................................10
Step 4: Restart the Avalanche Service...............................................................................11
LXE Package Builder .............................................................................................. 12
Using the GUI Interface..........................................................................................................12
Using the Command Line Interface........................................................................................14
Syntax Examples ..................................................................................................................14
Using Avalanche ..................................................................................................... 15
Software Collections...............................................................................................................17
Auto Run Software Packages...............................................................................................18
Application Software Packages............................................................................................19
Support Software Packages..................................................................................................20
Configuration .......................................................................................................... 21
Terminal Emulation Parameters .............................................................................................21
Radio and Network Parameters ..............................................................................................23
Manual Network and Radio Parameter Configuration.........................................................26
Filtering LXE Computers........................................................................................ 27
By Computer Type .................................................................................................................27
By Radio Type........................................................................................................................27
APPENDIX A DOS COMPUTER SOFTWARE LOAD 29
Minimum Software Baseline .................................................................................. 29
Upgrading LXE Computers....................................................................................................29
Directory Structure ................................................................................................. 29
\AGENT..................................................................................................................................30
\AVA.......................................................................................................................................30
\APPS......................................................................................................................................30
\APPS\AVAF..........................................................................................................................30
INDEX 31
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Illustrations
Figure 2-1 Select G-Number..............................................................................................................................12
Figure 2-2 Select Output Directory....................................................................................................................13
Figure 2-3 End of Conversion Message.............................................................................................................13
Figure 2-4 Avalanche Management Console Components................................................................................15
Figure 2-5 Software Collection..........................................................................................................................18
Figure 2-6 Sample Auto Run Software Package ...............................................................................................18
Figure 2-7 Sample Application Software Package ............................................................................................19
Figure 2-8 Sample Support Software Package ..................................................................................................20
Figure 2-9 Accessing the TE Configuration Menu............................................................................................21
Figure 2-10 The Configuration Menu................................................................................................................21
Figure 2-11 Accessing Network Profile Configuration .....................................................................................23
Figure 2-12 Network Profile, Control Tab ........................................................................................................23
Figure 2-13 Network Profile, Routing Tab........................................................................................................24
Figure 2-14 Network Profile, Security Tab .......................................................................................................25
Figure 2-15 Static WEP Keys ............................................................................................................................26
Figure 2-16 Filtering Devices by LXE Computer Type ....................................................................................27
Figure 2-17 Filtering Devices by Radio Type ...................................................................................................27
iv Table of Contents
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E-SW-WAVACFG-A LXE Computers and Wavelink Avalanche User’s Guide
Chapter 1 Introduction
About This Manual
This document assumes the user has a basic familiarity with the Wavelink Avalanche system. For
more information on Avalanche, the user should refer to Wavelink’s Quick Start Guide or
Avalanche Users Guide. These documents are available on Wavelink’s website,
www.wavelink.com. Avalanche also has online help available by clicking on Help in the Menu
Bar while running Avalanche.
This document contains a brief overview of Avalanche and a discussion of how LXE’s DOS
computers can be managed by Avalanche. LXE provides additional functionality for LXE DOS
computers under Avalanche. This additional functionality is discussed in this document.
This chapter, “Introduction” provides a basic overview of LXE computer management using
Wavelink Avalanche. Installation instructions are also included.
Chapter 2, “LXE Features” covers the package builder used to convert conventional LXE G-
Numbers into AVA packages for Wavelink Avalanche. Include are a brief discussion of software
collections, the configurable parameters on LXE DOS computers when using Wavelink
Avalanche, references to additional LXE publications for more details on configurable parameters
and selection criteria unique to LXE computers.
Appendix A, “DOS Computer Software Load” provides details on the directory structure and files
loaded on the LXE DOS computer when Wavelink Avalanche enablers have been loaded.
Overview
Wavelink Avalanche is a remote client management system that can be used to distribute software
and configuration updates to mobile devices including LXE DOS computers. Additionally,
Avalanche may provide support for other devices on the network.
Avalanche uses a three-tier software architecture:
Avalanche Management Console
Avalanche Agent
Avalanche Enabler
Avalanche Management Console
The Avalanche Management Console is a Windows desktop application. It can be run from any
location on the network and can be used with multiple agents as long as there is an IP connection
between the PC with the Management Console and the PC (or multiple PC’s) running the Agent
service. The Management Console and the Agent may also be installed on the same PC.
The Management Console does not communicate directly with the managed devices. Instead, the
Management Console communicates with the Agent and the Agent communicates with the
wireless devices.
2 Overview
LXE Computers and Wavelink Avalanche User’s Guide E-SW-WAVACFG-A
Avalanche Agent
The Avalanche Agent runs as a Windows service on a desktop PC. Once installed, the Agent
software starts automatically and monitors for communications from devices running Avalanche
Enablers on the network.
The Management Console can connect to or disconnect from the Agent. Even when the
Management Console is not connected to the Agent, the Agent continues to communicate with the
Enablers.
Avalanche Enablers
Avalanche Enablers are installed on the monitored devices, including LXE DOS computers. The
Enabler maintains a record of the software updates and configuration parameters on the monitored
device. This information is communicated to the Agent. The Agent sends updated software and
configuration parameters as necessary.
The Enabler performs several functions:
Reports revision levels of software currently loaded
Receives and installs software and configuration updates
Reboots the device as necessary during the installation/configuration process.
Limitations of DOS Devices
When the Enabler is installed on a DOS device, such as an LXE DOS computer, the Enabler runs
only at boot up. After the Enabler has started during boot up, communicated with the Agent and
received and installed any updates, the Enabler exits.
For this reason, the following functions are not available with the DOS devices:
Text messages
Update now
The agent does not know when the DOS device has been turned off.
Supported Computers 3
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Supported Computers
The following LXE computers are supported:
MX1 VX1
MX2 VX2
MX3 (DOS only) VX4 (DOS only)
Note: Please refer to Appendix A, “DOS Computer Software Load” for more information on
the minimum software revision level (baseline) necessary to use Avalanche.
Supported Radios
The following 2.4 GHz radios are supported:
Cisco 350 LMC
Symbol 4121-1100
Lucent/Agere P1
Note: Please refer to Appendix A, “DOS Computer Software Load” for more information on
the minimum radio driver revision level (baseline) necessary to use Avalanche.
Supported DOS Terminal Emulations
The following 2.4GHz terminal emulations are supported
ANSI Plus Terminal Emulation
LDS Plus Terminal Emulation
TN3270 Terminal Emulation
TN5250 Terminal Emulation
4 Configurable Parameters
LXE Computers and Wavelink Avalanche User’s Guide E-SW-WAVACFG-A
Configurable Parameters
This section lists the parameters on the LXE DOS computer that may be configured using
Avalanche.
Radio Parameters
For more information on these radio parameters, please refer to the NET.CFG file and radio
parameter sections in the reference guide for the appropriate LXE computer.
Cisco 350 Radios
SSID WEP Transmit Key WEP Key 3
Encryption Type WEP Key 1 WEP Key 4
WEP Key Size WEP Key 2
Lucent/Agere P1 Radios
Network Name WEP Key 1 WEP Key 3
Encryption Type WEP Key 2 WEP Key 4
WEP Transmit Key
Symbol 4121 Radios
SSID WEP Transmit Key WEP Key 3
Encryption Type WEP Key 1 WEP Key 4
WEP Key Size WEP Key 2
Network Configuration Parameters
For more information on these network parameters, please refer to the SOCKET.CFG file and
parameter sections in the reference guide for the appropriate LXE computer.
Enable DHCP Enable BootP IP Address (static)
Gateway Subnet Mask Default DNS Domain
Primary DNS Secondary DNS Tertiary DNS
Terminal Emulation Parameters
Every parameter in the terminal emulation’s configuration utility can be configured using
Avalanche. For a complete list of parameters, descriptions and available values please refer to
Chapter 3, “Configuration Utility” in the appropriate TE reference guide
Note: Unlike the TE configuration utility on the LXE DOS computer, the TE configuration
menu within Avalanche is not password protected. To restrict user access to the
configuration menu, you must enable access control in the Avalanche Management
Console. Please refer to Wavelink’s Avalanche Manager User’s Guide for more details
on access control.
Installation 5
E-SW-WAVACFG-A LXE Computers and Wavelink Avalanche User’s Guide
Installation
To use Wavelink Avalanche, the following items are required:
A PC on which to install the Avalanche Management Console
A PC on which to install the Avalanche Management Agent (this can be the same
PC where the Avalanche Management Console is installed)
Wavelink Avalanche 3.4 or newer
License for Wavelink Avalanche
LXE Package Builder Software (can be installed on the same PC as Agent)
LXE DOS computers with Enablers loaded (these computers can be connected to the
Agent PC via the wireless network or via a serial COM cable)
Installation of Wavelink Software
An installation file is provided for the Wavelink Avalanche software. This file allows you to
install the Management Console, Agent software or both onto a PC. Minimum requirements for
the PC are:
Microsoft Windows NT/2000/XP
200MB free disk space
Minimum Pentium III 550 MHz processor and 256K of RAM
For complete details on system requirements and installation of the Wavelink Avalanche software,
refer to either of these Wavelink documents:
Quick Start Guide
Avalanche Manager Users Guide
Please make sure your license key is available to complete the installation process.
Installation of LXE Package Builder
LXE provides the package builder file. This file installs to the C:\LXE2AVA directory. Please
contact your LXE representative for details on obtaining the LXE PackageBuilder.
Installation of Enablers on LXE Computers
LXE computers shipped after August 2004 have the enablers installed as part of the factory
software load. Earlier computers must be manually upgraded. Please contact your LXE
representative for details on updating the software load.
6 Operation
LXE Computers and Wavelink Avalanche User’s Guide E-SW-WAVACFG-A
Operation
In the typical installation, the LXE computer is connected wirelessly to an access point. The
access point is then connected via a wired network to the PC running the Avalanche Management
Agent. Avalanche also can be used to communicate with an LXE computer attached to the Agent
PC with a serial cable. Communication can be limited to serially attached computers, limited to
computers connected via IP or both. The default behavior is to try to contact the LXE computer
wirelessly. If that contact fails, the available COM ports are tried at commonly used baud rates.
When an LXE DOS computer contains the Avalanche enabler, the LXE computer attempts to
contact the Agent during the boot process. Please note that for an LXE DOS computer this is the
ONLY time the LXE computer communicates with the Agent PC.
The Agent PC records the date and time of the contact and reviews the software load and
configuration settings (radio and network settings and TE parameters) on the LXE computer. If
there are any software updates or configuration setting changes scheduled for the LXE computer,
the update is performed at this time. Note that the LXE computer may be rebooted one or more
times during this update process. When the update process is complete, the LXE computer
continues to boot, launching either a terminal emulation, displaying the TE Selection Menu or
waiting at a DOS prompt, depending on software loaded.
How To Use This Guide
As the reference guide for using Wavelink Avalanche on LXE DOS computers, this guide
provides details on LXE specific functions. Use this guide as you would any other source book,
reading portions to learn about the Manager, and then referring to it when you need more
information about a particular subject.
For more information on general Avalanche functionality, please refer to Wavelink’s Avalanche
Manager Reference Guide.
Document Conventions
This reference guide uses the following document conventions:
Convention Meaning
ALL CAPS All caps are used to represent disk directories, file names, and application
names.
Menu|Choice Rather than use the phrase “choose the Save command from the File menu”,
this manual uses the convention “choose File|Save”.
“Quotes” Indicates the title of a book, chapter or a section within a chapter (for
example, “Document Conventions”).
< > Indicates a key on the keyboard (for example, <Enter> ).
Note: Keyword that indicates immediately relevant information.
!
Attention symbol that indicates vital or pivotal information to follow.
Getting Help 7
E-SW-WAVACFG-A LXE Computers and Wavelink Avalanche User’s Guide
Getting Help
All LXE manuals are now available on one CD and they can also be viewed/downloaded
from the LXE website. Contact your LXE representative to obtain the LXE Manuals CD.
You can also get help from LXE by calling the telephone numbers listed on the LXE Manuals
CD, in the file titled “Contacting LXE”. This information is also available on the LXE website
www.lxe.com.
Explanations of terms and acronyms used in this manual are located in the file titled “Glossary”
on the LXE Manuals CD.
LXE Manuals
The following manuals are available on the LXE Manuals CD):
LXE Computer Manuals
MX1 Reference Guide
MX2 Reference Guide
MX3 Reference Guide
VX1 Reference Guide
VX2 Reference Guide
VX4D Reference Guide
Terminal Emulation Manuals
ANSI Plus Reference Guide
LDS Plus Reference Guide
TN3270 Terminal Emulation Reference Guide
TN5250 Terminal Emulation Reference Guide
Miscellaneous
Contacting LXE
LXE Technical Glossary
Wavelink Manuals
The following manuals are available on www.wavelink.com:
Wavelink Avalanche Quick Start Guide
Wavelink Avalanche Manager Users Guide
8 Wavelink Manuals
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E-SW-WAVACFG-A LXE Computers and Wavelink Avalanche User’s Guide
Chapter 2 LXE Features
Introduction
This chapter discusses LXE specific features with Wavelink Avalanche. This chapter is split into
three basic areas:
Communication Overview
LXE Package Builder
LXE DOS Computer Configuration
Communication Overview
There are three methods by which the enable on an LXE computer can communicate with the
Agent PC:
Via the 2.4GHz radio
Via a serial cable between the Agent PC and the LXE computer
Via a dock or cradle connected serially to the Agent PC.
Note: LXE recommends serial communication with an MX3 be performed through the
communication port on the MX3 endcap rather than using a docking cradle.
By default, the enabler on the LXE computer attempts to contact the Agent by the following
methods:
RF connection via the 2.4GHz radio
Serial connection using COM1 at 38,400 bps
Serial connection using COM2 at 38,400 bps
Serial connection using COM2 at 19,200 bps
Serial connection using COM2 at 9600 bps.
The methods are tried in the order listed until either a successful connection is made or all
methods have been attempted:
Note: Because the 2.4GHz RF connection is tried first, use care when designating Network
Profiles or Software Collections as “Serial Only”. If the enabler establishes an RF
connection, profiles or collections marked as “Serial Only” are not sent to the LXE
computer. If the LXE computer later establishes a serial connection, the serial only
profiles or collections are downloaded at that time.
10 Communication Overview
LXE Computers and Wavelink Avalanche User’s Guide E-SW-WAVACFG-A
Communication Using a Dock or Cradle
The Avalanche Agent can communicate with LXE computers in a dock or cradle, provided:
The dock or cradle is serially connected to the Agent PC
The Agent is configured to communicate with the dock or cradle at the appropriate
baud rate (usually 9600 bps).
Note: LXE recommends serial communication with an MX3 be performed through the
communication port on the MX3 endcap rather than using a docking cradle.
Configuring the Agent
The default COM port settings for the agent are:
Baud rate: 38,400
Databits: 8
Parity: None
Flow Control: None
Delay: 75 milliseconds.
Please note that you cannot change these settings from within Avalanche’s Management Console.
Instead, the Avalanche.properties file must be manually edited as described below.
Step 1: Detect COM Ports in Avalanche Manager
If you have not already done so, follow this procedure to detect the available COM ports on the
Agent PC:
1. Launch the Management Console and connect with the Agent.
2. Locate and right click on “Serial Ports” in the Agent tree on the left side of the
screen.
3. From the menu that appears, select “Auto Detect Available Serial Ports”.
Step 2: Stop the Avalanche Service
The Avalanche service must be stopped before modifying the properties file:
1. Access the Windows Control Panel on the Agent PC.
2. Double click on Administrative Tools, and then double click on Services.
3. From the listed services, locate Wavelink Avalanche Manager and right click on it.
4. From the menu, select Stop.
The Avalanche service is now stopped.
Step 3: Modify the Avalanche Properties File
The Avalanche.properties file can be modified with a text editor. Microsoft WordPad is
recommended for ease of display and to preserve formatting.
1. On the Agent PC, browse to the following directory:
C:\Program Files\Wavelink\Avalanche\Service
Communication Overview 11
E-SW-WAVACFG-A LXE Computers and Wavelink Avalanche User’s Guide
The default is to install in the C:\Program Files directory. If a different directory
was used during Avalanche installation, please substitute the appropriate directory in
place of C:\Program Files.
2. Open the Avalanche.properties file using the text editor, preferably Microsoft Word
Pad.
3. Find the line listing the COM port, such as:
COM2=BAUD\:38400\ DATABITS\:8\ PARITY\:NONE\ FLOW\:\ DELAY\:75
Note that there is one line for each COM port detected. Select the appropriate line
for the COM port you wish to configure.
4. Modify the line for desired COM port as necessary:
Parameter Values
BAUD Valid Options: 300, 600, 1200, 2400, 4800, 9600,
19200, 38400, 57600, 115000, 128000
Default: 38400
DATABITS Valid Options: 5, 6, 7, 8
Default: 8
PARITY Valid Options: NONE, EVEN, ODD, MARK, SPACE
Default: NONE
FLOW Valid Options: [null space], RTS/CTS, XON/XOFF
Default: [null space] (no flow control)
DELAY Valid Options: 0 – 250 milliseconds
Default: 75 milliseconds
Generally, it is only necessary to modify the baud rate to correspond with the
docking cradle being used. In most cases this is 9600 bps.
5. Save the file after your changes have been made.
Step 4: Restart the Avalanche Service
The Avalanche Service must be restarted in one of the following ways:
1. The service can be restarted manually by following the same procedure as detailed in
“Step 2: Stop the Avalanche Service”. However, instead of selecting “Stop” from
the menu, select “Start”.
2. The service can also be restarted by connecting to the Agent from the Management
Console.
Do not restart the Agent until you are finished modifying the Avalanche.properties file.
12 LXE Package Builder
LXE Computers and Wavelink Avalanche User’s Guide E-SW-WAVACFG-A
LXE Package Builder
The package builder is provided to convert LXE software into a format that Avalanche can
distribute to LXE computers. The general process the package builder follows is summarized
below:
The process starts with a G-Number, such as VX1GL01.01D. The G-Number
contains several files and, in the case of terminal emulation, a configuration utility.
After processing by the package builder, the individual files included in the G-
Number are used to create a single AVA file. In this case, that file would be named
VX1GL0101D.AVA.
Using the GUI Interface
The Graphical User Interface (GUI) provides a convenient “browse” feature for the source G-
Number and destination directory. However, this interface only allows one G-Number to be
converted at a time. To convert an entire directory containing several G-Numbers, it may be
preferable to use the command line version.
To use the GUI version, click on the LXE2AVA icon, located in C:\LXE2AVA. Next, browse to
the location of the desired G-Number.
Figure 2-1 Select G-Number
LXE Package Builder 13
E-SW-WAVACFG-A LXE Computers and Wavelink Avalanche User’s Guide
When the desired G-Number is located, click OK. Next, browse to the destination directory
where the AVA file is to be stored.
Figure 2-2 Select Output Directory
When the desired destination is located, click OK. The package builder builds an .AVA file from
the G-Number directory and displays the appropriate message upon completion.
Figure 2-3 End of Conversion Message
14 LXE Package Builder
LXE Computers and Wavelink Avalanche User’s Guide E-SW-WAVACFG-A
Using the Command Line Interface
To use the command line interface from a DOS prompt, change the to C:\LXE2AVA directory.
Type:
lxe2ava [-h] [-g GNumber | -d InputDir] [-o OutputDir]
The command line options are shown below:
-h: display help message
-g <dir-name>: input G-Number directory, either the full path or relative to the
directory containing the LXE Package Builder Utility, lxe2ava.exe.
-d <dir-name>: input parent directory containing G-Numbers. All G-Numbers in the
directory are processed.
-o <dir-name>: optional output directory for the AVA package file. The default
values vary depending on the input:
o –g <dir-name> has as the default output directory the parent directory of the
G-Number
o –d <dir-name> has as the default output directory the input directory name
Note: The –g and –d switches are mutually exclusive.
Syntax Examples
Note: All examples are typed at the C:\LXE2AVA prompt.
To display the available options for the LXE2AVA utility, type
lxe2ava –h
To build a package from a single G-Number, type
lxe2ava –g c:\lxe\vx2g007.01e
where the directory C:\LXE contains the desired G-Number, VX2G007.01E. The resulting file,
VX2G00701E.AVA, is located in the C:\LXE directory at the completion of this task.
To build a package from a single G-Number and specify the destination, type
lxe2ava –g c:\lxe\vx2g007.01e –o C:\lxe2
where the directory C:\LXE contains the desired G-Number, VX2G007.01E and C:\LXE2 is the
desired location for the resulting AVA file, VX2G00701E.AVA.
To build packages for all the G-Numbers located in a directory, type
lxe2ava –d c:\lxe
where the C:\LXE directory contains one or more G-Numbers. The resulting AVA files are
located in the C:\LXE directory. One .AVA file is created for each G-Number directory located
in C:\LXE.
To build packages for all the G-Numbers located in a directory and specify the destination, type
lxe2ava –d c:\lxe –o c:\lxe2
where the C:\LXE directory contains one or more G-Numbers and C:\LXE2 is the desired location
for the resulting AVA files. One .AVA is created in C:\LXE2 for each G-Number directory
located in C:\LXE.
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